Internet #306655625

Model #RUR199iN

Super High Efficiency Plus 11 GPM Residential 199,000 BTU Natural Gas Interior Tankless Water Heater

  • Enjoy endless hot water
  • Less space for heating gives you more space for living
  • Includes isolation and PRV valves; no additional purchase needed
  • See More Details

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Product Overview

Welcome to ultimate efficiency. With technology that operates only when hot water is needed, super-efficient heating coils, no pilot light and no storage tank to heat and reheat water, you save on energy and utility costs. In fact, Rinnai Tankless Water Heaters use up to 40% less energy than a traditional tank water heater. Plus, with premium technology, increased energy efficiency, an improved Home Energy Rating System (HERS) Index Score and optimized LEED eligibility, our tankless solutions can increase your home’s value. You can even qualify for energy efficiency rebates and tax credits. It’s a smart investment for now and the future.
  • California residents
  • ENERGY STAR qualified with Uniform Energy Factor of 0.93
  • ThermaCirc360 technology provides faster hot water with a built-in recirculation pump, timer and thermal bypass valve - ideal for homes without a dedicated return line
  • Save time with hot water whenever and wherever you need it, any size home, even for simultaneous uses at multiple fixtures
  • Save energy and reduce utility costs by operating only when hot water is needed
  • Maximum output, minimum space; suitable for installation in non-traditional spaces such as crawl spaces and attics
  • Multiple venting options available including PVC/CPVC using the Ubbink concentric to twin pipe adaptor allow for an easy installation
  • Wi-fi ready
  • Residential warranty: limited 15-year or 12,000 hours on heat exchanger, 5-year on parts, 1-year on labor (5-year optional on labor); commercial warranty: limited 8-year or 12,000 hours on heat exchanger, 5-year on parts, 1-year on labor (2-year optional on labor)
  • *Note. Rinnai is changing the language in its warranty terms and conditions found in the current User Installation manuals. The existing statement will be replaced by the following:  “This Limited Warranty applies only to products that are installed in the United States and Canada. Improper installation may void this Limited Warranty. It is recommended that a trained and qualified professional who has attended a Rinnai installation training class complete your installation.”  All warranties (old or new manual) will be honored as written above.
  • You can be confident in choosing to install Rinnai tankless technology in your home; our commitment to quality has made us the #1 selling tankless water heating brand in North America; your family deserves nothing less
  • Professional installation is recommended
  • Rinnai branded accessories will ensure optimal performance of your Rinnai Tankless Water Heater.
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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NamePerformance Platinum 9.5 GPM Natural Gas High Efficiency Indoor Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU Natural Gas Interior Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU/h 58.3 kWh Propane Interior Tankless Water HeaterSuper High Efficiency Plus 11 GPM Residential 199,000 BTU/h 58.3 kWh Propane Exterior Tankless Water Heater
Price
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$2075.25
Save $208.00 (10%)
$186772
$2075.25
Save $208.00 (10%)
$186772
$2075.25
Save $208.00 (10%)
Ratings
(278)
(901)
(6)
(8)
Gas TypeNatural GasNatural GasLiquid PropaneLiquid Propane
Flow Rate @ 45 F Rise (gallons/min)8.58.58.58.5
Indoor/OutdoorIndoorIndoorIndoorOutdoor
Application TypeResidentialResidentialResidentialResidential
Water Heater FeaturesUltra LoNox,Wall MountedFreeze Protection,Wall Mounted,WiFiFreeze Protection,Wall Mounted,WiFiFreeze Protection,Wall Mounted,WiFi
Number of Showers2-42-42-42-4
Fuel TypeGasGasGasGas
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Specifications

Dimensions

Product Depth (in.)
11.5
Product Height (in.)
26.4
Product Width (in.)
18.5 in
Vent diameter (in.)
5
Water Connection Size (in.)
.75

Details

Application Type
Residential
Commercial/Residential
Residential
Efficiency Level
Super High
Finish Family
Silver Metallic
Flow Rate @ 35 F Rise (gallons/min)
9.8 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min)
8.5
Flow Rate @ 55 F Rise (gallons/min)
7
Flow Rate @ 65 F Rise (gallons/min)
5.9
Fuel Type
Gas
Gas Connection Size
.75
Gas Type
Natural Gas
Heat Exchanger Warranty
15 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
185
Minimum Activation Rate (gpm)
.4
Minimum Temperature (F)
98
Number of Showers
2-4
Pack Size
1
Product Weight (lb.)
73
Required Volt Connection
120 volt
Returnable
180-Day
Total BTU
199000
Uniform Energy Factor
0.93
Vent Type
Single Wall
Water Heater Features
Freeze Protection,Wall Mounted,WiFi
Wattage (watts)
84

Warranty / Certifications

Certifications and Listings
AHRI Certified,CSA Certified
Labor Warranty
1 Year
Part Warranty
5 Year

Questions & Answers

39Questions11Answers

What is the maximum number of showers/bathtubs/faucets you can connect?

Asked by CB October 13, 2020
1
Answer

Greetings CB, This unit allows for 6 or more appliances, showers, faucets, etc. to be connected and running at the same time. Thank you!

Can it be connected to a PEX water system? If so, are additional parts needed?

Asked by Nick October 13, 2020
1
Answer

Greetings Nick, Please contact Rinnai directly at 1-800-621-9419. Thank you!

how is this different from the RU199in model? in other words, what is the main difference between...

Asked by Jay October 7, 2020
1
Answer

This unit includes a recirculation pump inside, meaning hot water is circulated through pipes via a time schedule. --Tashay

Do you HAVE to connect it to the interenet for it to work properly?

Asked by Beemer September 24, 2020
1
Answer

Greetings, Internet is required for the internet to work properly because you will not be able to control the recirculation pump in the water heater without it. Thank you!

can it be used as a hot water furnace in a closed hot-water circulating heating system?

Asked by Pass September 20, 2020
1
Answer

Greetings, Please contact Rinnai directly at 1-800-621-9419. Thank you!

Can this use propane?

Asked by Davesb486 September 20, 2020
1
Answer

Greetings, This unit uses natural gas, not propane. Propane should not be used on a natural gas water heater as the unit is not made to handle propane. Thank you!

Does this purchase includes a Control-R wifi module?

Asked by PilEd September 17, 2020
2
Answers

Rinnai says it includes a Control-R

Does this heat your house and give you got water

Asked by Roger September 5, 2020
1
Answer

It can be used in that way. --Tashay

What is the heat exchanger made of stainless?

Asked by Boss August 26, 2020
1
Answer

Greetings, The heat exchanger is made of copper. Thank you!

what else do i need for the installation or everything is included?

Asked by webb August 14, 2020
1
Answer

Greetings Webb, Items included: Rinnai tankless water heater, wall mounting bracket, pressure relief valve and adapter, isolation valve kit, literature bag with manual, labels, etc., vent screens (x2) and vent screen screws (x2), and self-tapping screws (x2). Items not included that are needed for installation include: pipe wrenches (x2), Phillips Head screwdriver, wire cutters, gloves, safety glasses, level, soap/gas leak detector solution, approved venting, Teflon tape/pip compound, and pipe insulation. Thank you!

Super High Efficiency Plus 11 GPM Residential 199,000 BTU Natural Gas Interior Tankless Water Heater - page 2

Customer Reviews

  • 902 Customer Reviews
  • 4.2 out of 5 stars overall
100% of customers recommended.
Overall Ratings
5star-icon(437)
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3star-icon(123)
2star-icon(43)
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Impressed and some recommendations
I just moved in to my new place and the 50 gal traditional water heater was in need of replacement (hints of leaks surrounded the installation). It was a somewhat hard choice since money savings was just marginal. A tankless had high installation cost and it wasn't clear if it would be recovered with the lowered energy usage. However, the original tank was shoe horned into a nook and made maintenance difficult (e.g. can't easily replace the anode) and it would be nice to use the recovered space for a water softener. Decided on the RUR199i because of the reciculation feature. Installed and mostly working like a champ! Still struggling with the Control-R app for adusting temperature. Haven't called Rinnai yet. But there are some suggestions: Mount it on a wall away from living spaces if possible. There is a low hum when it is in use and if it is mounted on a shared wall with a living space, you'll notice it. The noise is especially noticiable when the reciculation pump is running. Use flexible connections if possible. Things are very tight and it'll save you quite a bit of time. I wanted a neat installation a with pressure valve and hose bibs and all pipes in-wall and that took most of the time. Workout connection locations with the unit on the floor and be aware of the standoff distances from the wall as the cold water connections is close to the wall and if not properly planned could lead to a lot of headaches ;-) If using hard pipe for the condensate drain, add a union to simplify future maintenance (e.g. if you need to remove the unit).
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Meets need and expectations.
Meets need and expectations.
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0
0
Reliable but WIFI unit shuts down every now and th
Customer review from avidratings.com logo
The water heater is reliable, I have tested it with 2 showers at the same time and no complaint except for the wifi unit on the heater which keeps losing the wifi connection even though it is directly under the router separated by a wall.
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I’m on the fence on Rinnai I have 4 units and the
Customer review from avidratings.com logo
Not really d see old on these, I have 4 of these. If you place a 20 gallon hot water heater for a storage tank they may work but then this defeats the purpose of the tankless.
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Works well, but very loud!
Customer review from avidratings.com logo
This unit does a very good job of providing hot water quickly. But when in recirculating mode it is very, very loud! It makes a low frequency "growling" sound that seems to resonate through the structure of the house (although it is mounted in the garage). I wish that an isolation mounting system were available to dampen the sound.
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Great Water Heater, Smart Home Connectivity Lackl
Customer review from avidratings.com logo
After my tank based water heater's watery death I choose a local Rannai dealer to install an indoor tankless system. I have had the system installed for 3 months now and this is my first tankless water heater. The Good - 1. Less Space. Tankless systems take up far less space than a tank based system. 2. Continued Hot Water. It sure is nice to have an endless supply of hot water no matter if there were 3 showers that followed a load of laundry. 3. Concurrent Hot Water. Its nice to be able to take a hot shower while the dishwasher or washing machine is running. The Bad. 1. Vibration. I had the device mounted in the garage on the oppsite side as our dining room. When the device runs it provides a low frequency vibration "hum if you will" that I wish I knew about previously. I would have selected a different install location. I would not mark this against Rannai because it's not obnixious, rather the installer who should have guided me better. 2. WiFi Module. This was a pain in the a
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High Quality On Demand Water Heater
Customer review from avidratings.com logo
It has a recirculation feature that helps keep water warm in the pipes to prevent draining. It can be controlled via wifi but the app is not user friendly if you have to update wifi network settings.
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Not sure. The water heater seems to work ok. The
Customer review from avidratings.com logo
System has been installed for 8 weeks. Wifi is hard to connect. Very clunky. Produces lots of water. As stated above, operating instructions are poor.
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On-demand hot water with recirculation feature
Customer review from avidratings.com logo
We have had our Rinnai on-demand hot water system with recirculation function since Jan 2020. While we like the reduction in gas usage compared to keeping a tank of water hot (even with the recirculation feature), we have noted there is a gas smell that comes and goes fairly regularly at the back of the house which is unpleasant. I imagine that not having the recirculation feature would reduce how often this happens. In the 9 months since it was installed, we've had one day of having luke warm water for many hours -- we tried a few things, including turning it off and on but nothing worked and we noted that we could not change the set temperature. The system worked as usual the next day. The plumber could not explain what had happened and had not heard of this before but did change something internally that allowed us to use the temperature increase/decrease buttons (as should have been in place from the start in my opinion). The unit is totally enclosed with no view into the burner -
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Seems quirky and certainly isn’t “instant” hot wat
Customer review from avidratings.com logo
Space savings I like. Control by app I do not like.
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