A: Thank you for your inquiry about the Aquaus 360 bidet. We're pleased to inform you that it can indeed be used with a hot/cold mixing valve, provided that the valve has a standard 1/2" hose thread connection. There are mixing valves available that can directly connect to your toilet's 7/8" fill valve, as well as other thermostatic mixing valves that can be connected to the plumbing under your sink. However, we want to be transparent and let you know that we currently do not stock the specific hot/cold water mixing valve for the toilet connection. To find this valve, you would need to explore other sellers or suppliers. We strongly advise seeking reputable sellers who offer high-quality products to ensure the valve's durability and performance. As for safety shut-off valves, we must refrain from recommending any specific ones as we cannot verify the quality and durability of valves from other sources. It is crucial to select a reliable valve that meets safety standards and ensures consistent performance for a safe and efficient bidet experience. If you have any further questions or need more information about using the Aquaus 360 bidet, please don't hesitate to contact us. We are here to assist you in any way we can. Thank you for considering our product, and we hope you have a positive and enjoyable experience with the Aquaus 360 bidet. Best regards, RinseWorks, Inc. Customer Support
A: Hello Titi, Thank you for reaching out to us regarding the Aquaus 360 bidet for the toilet. Please note that the toilet adapter included with the bidet sold on homedepot.com is specifically designed to connect to the 7/8" fill valve threads commonly found in toilets. Unfortunately, it will not connect directly to shower pipes, as they typically have 1/2" threads. However, we do offer the 1/2" shower valve as an alternative option. Additionally, we have the complete Aquaus 360 bidet for the shower system, which is specifically designed for shower installations. For further assistance and to explore the best solution for your specific needs, please send us an email to help@rinseworks.com. Our team will be more than happy to assist you in finding the appropriate product. Thank you for considering RinseWorks products, and we look forward to helping you further. Best regards, RinseWorks, Inc. Customer Support
A: Hello, Thank you for reaching out. To provide you with the best assistance possible, please send us an email to help@rinseworks.com with a photo of your toilets hot water connection so that we can gain a better understanding. We would be happy to assist in setting up hot water to your bidet system and provide the necessary guidance. Looking forward to hearing from you soon. Best regards, RinseWorks Support Team
A: Thank you for contacting us. To ensure we can offer you the most effective assistance, we kindly request that you send an email to help@rinseworks.com. Please attach a photograph showing your existing T connections so that we can better understand your setup. We are happy to provide the necessary guidance and support for installing the new bidet system while keeping your current toilet seat bidet. RinseWorks Support Team
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