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21.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel, Counter Depth

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
  • See More Details

What We Offer

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Installation available on most appliances when you purchase required parts
Installation Requirements
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We'll move your old appliance to another room in your house, or haul it away for $25
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Delivery and Installation

Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.
  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • FlexZone - Convert from freezer to refrigerator with the touch of a button
  • Adjustable Shelves Ideal for tall, oversized items
  • Triple Cooling System - Improved temperature and humidity controls keep food fresher longer make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food, Family, Fun and Connected capabilities all controlled from a 21.5 touchscreen. Now with Bixby, an intelligent voice assistant, you can control your Family Hub hands free from anywhere in your kitchen by using simple voice commands.
  • Click here to learn more about Energy Efficiency

  • California residents

Info & Guides

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Depth (Excluding Handles)
Depth (Including Handles)
Depth (Less Door)
Depth With Door Open 90 Degrees (In)
Height to Top of Door Hinge (in.)
Height to Top of Refrigerator (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (In.)


Appliance Category
Appliance Series
Samsung Family Hub
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Color - Door Handle(s)
Stainless Steel
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,In-door Storage,LED Light Type,Lift-Out Bulk Storage Baskets,Power On Light Indicator
Freezer Type
Bottom Door Freezer
General Features
Child Lock,Door Alarm,Interior Light,LED Light Type,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker Features
Automatic Ice Level Control/Shutoff,Clean Cycle,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Installation Depth
Counter Depth
Number of Doors
4 Door
Number of Drawers
Single Drawer
Number of Freezer Baskets/Bins
2 Baskets/Bins
Number of Freezer Shelves
1 Shelf
Number of Refrigerator Shelves
5 Shelves
Operational Features
Humidity Control,Humidity Controlled Crisper,LED Controls,Sabbath Mode
Power Options
Product Weight (lb.)
339.5 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Shelf Material - Freezer
Shelf Material - Refrigerator
Smart Home
Smart Home Enabled
Smart Home Protocol
Proprietary Protocol,Wi-Fi
Storage Features
Adjustable Door Storage,Adjustable Racks,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
Works With
Alexa, Google, LIGHTIFY, Lutron, Proprietary App, Ring, Samsung SmartThings

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year Parts and Labor on RefrigeratorFive (5) Years Parts and Labor onSealed Refrigeration System Only*Ten (10) Years Parts and Five (5) YearsLabor on Digital Inverter Compressor*Compressor, evaporator, condenser, drier and connecting tubing.

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21.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel, Counter Depth
22.2 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Tuscan Stainless, Counter Depth27.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel with FlexZone27.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Black Stainless
Name21.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel, Counter Depth22.2 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Tuscan Stainless, Counter Depth27.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel with FlexZone27.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Black Stainless
Refrigerator Width (In.)35.7535.75 in35.74 in35.74 in
Depth (Excluding Handles)28.6228.5 in34.29 in34.29 in
Height to Top of Refrigerator (in.)68.6268.87 in70.74 in70.74 in
Ice/Water DispenserBothBothBothBoth
Installation DepthCounter DepthCounter DepthStandard DepthStandard Depth
Total Capacity (cu. ft.)22.222.2 cu ft27.9 cu ft27.9 cu ft
Ice Maker FeaturesAutomatic Ice Level Control/Shutoff,Clean Cycle,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable BasketAutomatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice MakerAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable BasketAutomatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable Basket
Refrigeration Dispenser FeaturesCrushed Ice,Cubed Ice,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Fingerprint Resistant,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Location-In Door,Dispenser Location-Internal,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration
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Questions & Answers

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Customer Reviews

  • 4
    out of 58 reviews
  • 74% recommend this product
Filter by:
Showing 1-10 of 58 reviews
Family Hub 28 CF Fridge
[This review was collected as part of a promotion.] santa brought us this new refrigerator. so far, so great! loving our new fridge, with all it's fancy internet features and so spacious at 28 cf. this is a special fridge. get you one!
by wmsmoak
    • Recommended Product
    A lot of wasted technology build into the smart hub that will not be used.. I look as the smart h...
    A lot of wasted technology build into the smart hub that will not be used.. I look as the smart hub as a gimmick vs daily use.. You can only use Samsung stock photos as a screen saver... You will need wifi/computer knowledge to set this up.. Remember you have to have wifi to use a lot of functions on this fridge.. So your router has to be within reach of the kitchen to benefit the features. I also purchased the fingerprint resistant one, but remember every time to touch the glass screen, you leave finger prints. Crushed ice is more like broken ice cubes, not crushed as in small pieces of ice. The interior camera is a joke.. You can smart cast your TV, again the fridge has to be in range of the TV. Video quality is sub-par, not HD. Speaker is very small and it is on the bottom right door. Internet search seems to be fine, but again you will be touching the glass screen.. If you use the smart hub daily, you will be cleaning the glass daily. The overall design features are nice and looks great in the kitchen..
    by Viking
    Response from SamsungFeb 3, 2021
    Thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps make the Samsung experience better for everyone! ^Perez Samsung
      Can't say enough about this refrigerator! Right from its stylish stainless steel appearance to al...
      Can't say enough about this refrigerator! Right from its stylish stainless steel appearance to all its features. Even though this cabinet/counter-top depth refrigerator was slightly smaller than out previous model it still seems to hold just as much and a slight bit more comfortably. By that I mean since it is not as deep it is easier to see and find items in the back. Most of the shelves, including those in the doors are adjustable and easy to move. The freezer also has a very convenient sliding top shelf with an adjustable divider for smaller items such as ice cream containers which slides back for access to the large bottom compartment. There is also a small shelf in the front of the freezer door for small items such as candy. The water and ice dispenser is well designed and even allows me to place my large 30 ounce drink container easily under the spout to fill with filtered water and ice. The delivery of ice is fast too. The refrigerator is super quiet as it keeps thing cold and I can hardly hear it. The interior of the refrigerator is very well lighted with no dark areas. The handles for the freezer drawer and the Flexizone drawer are uniquely designed to tilt as you pull on them making it more ergonomic to operate. The motion is more fluid then with a non-tilting handle. The Flexizone drawer is for Deli, Wines, Meats or Beverages and you select the setting in the settings menu. Now for the LCD screen, you are basically getting a tablet in the door! Setup is easy to connect to wifi and the internet and it comes with a host of apps! You can get more also. The screen can sense when you are near and lights up automatically. You can show notes, shopping lists and even what is inside the fridge and more. You can play music from the refrigerator too! So many things that you can do too many to list here. There is a small learning curve with the screen and I was up and running quickly. The Samsung website as well as the user manual will answer all your questions. Great refrigerator, truly setting the bar for design and function!
      by Midknight
      Response from SamsungFeb 3, 2021
      That's wonderful, Midknight! Samsung strives to provide quality and technology! We appreciate your detailed five-star review. Welcome to the Samsung family. its an honor to be part of your home! ^Shifa Samsung
      • Recommended Product
      2 people found this helpful
      Horribly difficult to clean.
      Something spilled between the shelves and I’ve tried every way possible to remove the glass tray to clean it and it’s impossible.
      by Auroraop123
      Response from Samsung CaresJan 29, 2019
      Auroraop123, thank you for bringing this to our attention! We really appreciate your feedback. You deserve to get the best from your Samsung Fridge, and I want to help you do just that! Here is a link http://bit.ly/2RprNZr to download a copy of the user manual which contains steps on how to clean fridge. Thank you for being a Samsung customer! ^Cat
        Great refrigerator for a growing family
        [This review was collected as part of a promotion.] This refrigerator is perfect for a growing family who requires space for weekly shopping trips and at times leftovers. This appliance is well designed with a two-drawer freezer on the bottom. Because there are two drawers it’s easy to see what you have or place more delicate items in the top drawer. The top French doors open to a large area with a well-designed interior with plenty of shelf door space. It’s easy to see and plan weekly meals. And yes, a large pizza box can easily be placed on any of the shelves. The flex drawer is great for party planning or pre-prepared meals for school or work lunches. There is so much technology incorporated into this appliance. The refrigerator is well lit by the led lighting and the cameras are helpful during shopping trips. Do we have any milk left? Did I remember to pull the steak out of the freezer? The tablet embedded in the door is great for a family to share schedules on the included calendar application and having Bixby available to add items to my shopping list or even to ask questions about recipes or anything in general. I have many times planned my weekend using the weather report I obtained from my refrigerator. This is a high-end appliance and one I will enjoy using for years to come.
        by Jeremy_03052
          Awesome Fridge!
          [This review was collected as part of a promotion.] I replaced a 12yo model we had and wow, the 28cu. ft. was really needed for our growing pre-teen kids. This fridge is large and just barely made it through the front door. (I had to remove our front door so that it cleared) It was really easy to setup and works very well. It’s very bright inside with the LED lighting. The flex door comes in really handy for our deli meats and cheese. It makes it easier for the kids to make a sandwich without having to open the big door every time. It has a very deep freezer with plenty of room on the top drawer and has a door pocket for smaller items. The ice maker works and supplies the usual cubed and crushed ice and water. It doesn’t seem to take too much room in the fridge. There’s still plenty of space on the door with the ice dispenser for small items and the other door has gallon bins on them. We use the touch screen to make a shopping list that get's sent to my phone. It made my trip to the market so much faster since I didn't have to call my wife several times to ask what else was needed. She was able to update the list as I was on my way to the market. Another great feature is being able to look into the fridge (not the freezer) and see what you have inside while you’re out. The items I crossed off from my shopping list stay in a reminder list with expiration dates based on when I crossed it off. It sends me a reminder when certain products might be expired which is really cool. I’m able to play (Pandora and iHeart Radio) from it and stream the audio to my Bluetooth speaker. I can stream from my Samsung TV over to my fridge, for example, a cooking show that you had recorded on your DVR can be played back to your fridge. A feature that I also liked was that we can send notes from the screen, for example, I needed my son to do an errand and from my phone I wrote a message that came up on the screen on the fridge. My son also loves to draw pictures, so he is always drawing images on it. One thing that I noticed was that the front doors aren’t magnetic, so you can't stick anything to it, but the sides you can. For my kid’s accomplishments from school, instead of sticking them to the fridge, I take a picture of it and sent it to the fridge to display. I don’t have any real issues with it other than it leaves some finger prints and that sometimes I notice that the screen doesn’t time out and have noticed that it was on overnight. I guess time will tell if this will cause any screen burn in down the road.
          by GamerJS75
            • Recommended Product
            Smart refrigerator!
            [This review was collected as part of a promotion.] I am in love with this fridge as its huge and has great features. I like how I can browse youtube on it or listen to music. I loved the Bixby feature which answers your questions. I have put up my pictures on the fridge which gives it a very customized feeling. I like how the storage is huge and love the deli tray as that where my chicken and meat goes. Only thing I do not like about this fridge as the French doors don't close on their own and we have to press the doors hard to shut it.Well at least there is an alarm when the doors are not properly shut so you know they didn't shut properly. I wish the door had more storage to keep the paper cartons of milk. There is not much place for high cartons or packages in the inside shelves. Overall I love product as it fulfills its purpose of a huge fridge and has lovely lcd features to use. Also we can download their app to see what is inside the fridge when we are out of home.
            by pri99499
            Response from Samsung CareSep 13, 2018
            Hi there! We're glad you love your refrigerator. For any future concerns or questions, reach out to us via Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-SAMSUNG ^Lizzette
              • Recommended Product
              I so like the big screen and all the features I can use! I am not a Samsung phone guy but the app...
              I so like the big screen and all the features I can use! I am not a Samsung phone guy but the app on my iPhone works wonderfully! I send notes home to my wife from work that pop up on the fridge! We use the Pandora App to stream music, but the speaker cannot be very loud or it sounds tinny. For the cost they should have put a better speaker in or let you connect to bluetooth speakers. The size is great because it is only a deep as the counter, but we need to be creative in using the space. My wife still has not mastered the middle drawer & what to use it for. Cameras inside the fridge, wonderful.
              by Achersaway
              Response from SamsungFeb 3, 2021
              Hello Achersaway! Nice choice, I hope you keep enjoying this great fridge. Thanks for being part of our wonderful Samsung family! ^Gaby Samsung
              • Recommended Product
              3 people found this helpful
              If you're looking for the fridge of the future, then look no further. The bells and whistles on t...
              If you're looking for the fridge of the future, then look no further. The bells and whistles on this fridge are unimaginable. Keep track of the contents of your fridge and their expiration dates. Receive automatic reminders when something is about to expire. Find recipes compatible with the ingredients available in your fridge. Use voice commands to control the fridge. Save voice memos or written notes to each other (a favorite feature of our kids). The drawbacks to this fridge are exactly what you'll run into with any counter depth fridge. The interior fridge space is desperately limited. Between the water and ice dispenser and the counter depth, fitting in a week's worth of groceries is a challenge. We had to remove one shelf in order to have any space tall enough for a gallon of milk. Fitting a pizza box inside this fridge is also impossible. Not a plus for most families. My other biggest complaint is that the stainless steel shows every finger print and smudge. With three small kids, this is a definite con for us. If you're looking for a technologically savvy fridge and willing to sacrifice some space, then this is the fridge for you! We are continually amazed at all of the fridge's built in capability!
              by BeckyS
              • Recommended Product
              2 people found this helpful
              First and foremost, this refrigerator works for its main purpose -- refrigerating and freezing fo...
              First and foremost, this refrigerator works for its main purpose -- refrigerating and freezing food. We downsized to this frig now that we're empty-nesters. The size of this frig works for us, but we have a second frig that we'll use when we have guests staying with us. I'm guessing that this same style frig may be available in a larger size that would be more appropriate for a larger family. This frig is more special because it basically has an integrated computer in the door. When my Ring brand doorbell rings, I can answer using the frig! And it's a pretty big screen. I can use voice commands to check the weather, set a cooking timer, see a camera view of the inside of my frig. I can also play music using Pandora. If I had a paid Spotify account, I could use it from my frig. The integrated speaker isn't great for music. However, there is a bluetooth option so I could connect to an external speaker for better sound quality. Other features I love are access to a Web browser and my Google Calendars. I also added some family photos -- now I can see them regularly rather than having them stored away in the Cloud somewhere or on my computer. There is an app that I can access the frig as well. I can check the contents remotely -- helpful if you can't remember if you need to buy something or not. As for the frig, I love the food drawer the can be opened independently of the frig or freezer. I have it set on deli mode and store fruits and veggies. Now we can pull out the entire drawer and see all. I really hope to minimize waste because it's all visible. Both doors on the frig can be opened or choose one or the other. The order you close the doors doesn't matter. The piece that seals between the 2 doors seals regardless of the order. I love that the frig is above and the freezer on the bottom. The frig is not deep, so you aren't going to lose things in the back. You aren't going to have a lot of spoilage because you can see what you have. But then again, if you have a big pizza box, you won't be able to fit it in this frig. If you often have several gallons of milk, juice and other items in your frig, you'll have to fold up several shelves to get the height, leaving not much room for anything else. But as I mentioned, it's just 2 people regularly in our house and we usually don't have more than a few quart or half-gallon sized taller items. To turn on/off ice maker or water dispenser, you need to use the computer on your frig. There are no buttons or levers to handle these tasks. The ice maker makes smaller cubes than our previous larger frig. I'm guessing that's because it probably takes less time to make the cubes and the ice maker doesn't have the benefit of being surrounded by the cold air of the freezer. The ice maker compartment is smaller than my previous frig. So I assume that we'll have fewer cubes available. There is no easy access to the ice compartment. You have to pull out the entire fixture to access the ice by hand. Smaller cubes means that they will melt/disappear faster. The frig doors do not open a full 180 degrees. That means you have to fiddle with the drawers if you want to take them out fully to wash. The ice and water in the frig door work great. Strong stream of cold water in water mode. I really don't care for the crushed ice feature. Doesn't crush uniformly. You can choose water, ice or crushed ice just by pressing a button by the dispenser. One thing that I've been accustomed to in every refrigerator I've ever owned is a butter compartment. This frig does not have one. Seems I need to invest in a covered butter dish now. If you leave any of the door open, there frig will play music to warn you the door/drawer needs to be shut. Every member of your household can set the frig computer to recognize their voice in order to issue voice commands.
              by SusanVT
              • Recommended Product
              2 people found this helpful
              Showing 1-10 of 58 reviews