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Internet #206847357

Model #RF22K9381SG

Store SKU #1001775528

Store SO SKU #1001775528

22.1 cu. ft. 4-Door Flex Food Showcase French Door Refrigerator in Black Stainless, Counter Depth

  • CoolSelect Plus zone can be used as a fridge or freezer
  • Food ShowCase allows easy access to on-the-go items
  • Counter-depth design gives your kitchen a built-in look
  • See More Details
$388800
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Shop the Fingerprint Resistant Black Stainless Steel Suite

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Top Specs

Size
Large
Exhaust Max CFM
400
Door Swing/Style
Right to Left Swing
Features
Fingerprint Resistant, Charcoal Filter
Vent Type
Convertible

What We Offer

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Installation available on most appliances when you purchase required parts
Installation Requirements
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Delivery and Installation

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Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

This 22.1 cu. ft. 4-DoorFlex Food ShowCase French Door Refrigerator in Black Stainless Steel has a clean, modern design that fits any kitchen decor and has enough room to fit up to 22 bags of groceries. Food ShowCase innovates the way you store food. The exterior showcase gives you instant access to drinks and condiments, while the InnerCase lets you store large, fresh food items. CoolSelect Plus, located in the bottom-right door, is a versatile zone with 4 customizable temperature settings that can be used as a fridge or freezer to maximize fresh food storage space. Triple Cooling utilizes 3 evaporators that provide precise temperature and humidity control in all 3 zones. Ice Master produces up to 5 lbs. of ice per day while saving space in your refrigerator. Enjoy tremendous flexibility in food storage with slide-in and flip-up shelves, extra-large door bins, and 2 humidity-controlled produce crispers. High-efficiency LED lighting illuminates virtually every corner of your refrigerator. The Black Stainless Steel exterior with fingerprint-resistant coating and stainless steel interior trim makes this refrigerator a statement piece for your kitchen.
  • ENERGY STAR qualified, exceeding federal guidelines for energy efficiency and saving you money
  • Food ShowCase allows easy access to on-the-go items. 2 ways to access in-door shelves: the exterior showcase is perfect for frequently used items, while the InnerCase lets you store large, fresh food items. Overall, the Food ShowCase refrigerator makes it easy to organize by food type or family member
  • CoolSelect Plus, located in the bottom-right door, is a versatile zone that can be used as a fridge or freezer at the press of a button. There are 4 customizable temperature settings (Fridge at 41°F, Chilled at 30°F, Soft Freeze at 23°F and Frozen between -9°F and 1°F). When utilized as a Fridge, it provides over 22 cu. ft. of fresh food storage
  • Triple Cooling utilizes 3 evaporators that provide precise temperature and humidity control in all 3 zones which help keep food fresh longer
  • Premium, Dual Paddle Wide and Tall external filtered ice and water dispenser delivers fresh, filtered water and crushed or cubed ice directly to your glass, pitcher or sports bottle
  • Ice Master produces up to 5 lbs. of ice per day, and can store up to 2.9 lbs. Space-saving design leaves more room in the refrigerator
  • The slim HAF-CIN water filter is NSF 42 and 53 certified, and lasts up to 6 months. Conveniently located between the produce crispers, it is easy to change and leaves more space for food storage
  • Digital Touch Controls are easy to use and encased in a stainless-look control panel; soft blue digital LED display keeps you informed of temperature settings, filter status, and more
  • This refrigerator has 5 tempered glass and spill-proof shelves trimmed with real stainless steel; slide-in and flip-up shelves accommodate tall items instantly
  • Refrigerator has 2 clear crisper bins that help you keep fruits and vegetables organized and easily accessible
  • Refrigerator door storage has 6 clear bins trimmed in real stainless steel, including 2 Gal. size, providing more shelf space
  • 22.1 cu. ft. total capacity is enough to store up to 22 bags of groceries. Refrigerator is 13.3 cu. ft., CoolSelect Plus (bottom right zone) is 4.4 cu. ft., Freezer (bottom left zone) is 4.4 cu. ft.
  • The Freezer Zone and the CoolSelect Plus Zone each has 1 tempered glass and spill-proof shelf, 2 clear drawers and 3 clear door bins, providing easy organization of all your food
  • Door alarm notifies you if the refrigerator or freezer is left open. Child lock feature will lock the display panel and dispenser buttons so they cannot be used. Water filter indicator lets you know when it is time to change the filter. Power Freeze and Power Cool options offer decreased time to freeze/cool down your food in the refrigerator and freezer compartments. Energy Saver option helps conserve energy - if condensation occurs on the doors, turn the Energy Save function off
  • Contoured doors, premium wide and tall dispenser, hidden hinges, and comfortable recessed handles provide a premium exterior; stainless steel trim, tempered glass shelves and high-efficiency LED lighting provide a luxurious interior
  • High-efficiency LED lighting is brighter, cooler, and more energy efficient; gently brightens every corner of your refrigerator
  • 4-Door French Door Refrigerator has 2 fresh food doors, and 2 bottom freezer doors. CoolSelect Plus, located in the bottom-right door, is a versatile zone that can be used as a fridge or freezer at the press of a button
  • Fingerprint resistant finish
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents

Info & Guides

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Specifications

Dimensions

Depth (Excluding Handles)
28.86 in
Depth (Including Handles)
28.86
Depth (Less Door)
24.02
Depth With Door Open 90 Degrees (In)
42.32
Height to Top of Door Hinge (in.)
71.85 in
Height to Top of Refrigerator (in.)
70.75 in
Product Depth (in.)
28.86
Product Height (in.)
71.85
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75 in

Details

Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Black
Color - Door Handle(s)
Fingerprint Resistant Black Stainless Recessed Handles
Color/Finish
Fingerprint Resistant Black Stainless Steel
Color/Finish Family
Black Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
709
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
8.8
Freezer Door Type
Swing Door
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Drain,Ice Maker,In-door Storage,LED Light Type,Lift-Out Bulk Storage Baskets,Low Voltage Protection,Power On Light Indicator,Safety Lock,Sliding-Bulk Storage Baskets,Temperature Alarm
Freezer Type
Bottom Door Freezer
General Features
Child Lock,Door Alarm,Flat-back Design,Hidden Hinge,Interior Light,LED Light Type,Locking Door,Reusable Filter,Smudge-Proof,Triple Evaporating Cooling System,Wheels
Ice Maker Features
Automatic Ice Level Control/Shutoff,Clean Cycle,Control Lockout,Filtered Ice,Hidden Controls,Ice Maker,In-Door Ice Maker,Lighted Bin,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Counter Depth
Number of Doors
4 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
4 Baskets/Bins
Number of Freezer Shelves
2 Shelves
Number of Refrigerator Shelves
6 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Control,Humidity Controlled Crisper,Independent Refrigerator Cooling,Regulator,Sabbath Mode,Vibration-free Operation
Product Weight (lb.)
350.8 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
13.3 cu ft
Returnable
Non-Returnable
Shelf Material - Freezer
Glass
Shelf Material - Refrigerator
Glass
Storage Features
Adjustable Door Storage,Adjustable Racks,Deli Drawer,Gallon Door Storage,Pizza Box Slot,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves,Tilt Pocket Door Bins
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
22.1 cu ft
Water Filter Replacement Model#
HAF-CIN, HAF-CINS

Warranty / Certifications

Manufacturer Warranty
1 Year Parts/LaborFive (5) years Parts and Labor on sealed Refrigeration system only Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

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22.1 cu. ft. 4-Door Flex Food Showcase French Door Refrigerator in Black Stainless, Counter Depth
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BrandSamsungSamsungSamsungSamsung
Name28 cu. ft. 4-Door Flex French Door Refrigerator in Black Stainless22.1 cu. ft. 4-Door Flex Food Showcase French Door Refrigerator in Black Stainless, Counter Depth22.2 cu. Ft. Family Hub 4-Door French Door Recessed Handle Smart Refrigerator in Black Stainless, Counter Depth22 cu. ft. Family Hub 4-Door FrenchDoor Smart Refrigerator in Fingerprint Resistant Black Stainless, Counter Depth
Price
$377700
$388800
$411000
$455400
Ratings
(660)
(660)
(413)
(1211)
Refrigerator Width (In.)35.75 in35.75 in35.75 in35.74 in
Depth (Excluding Handles)34.29 in28.86 in29.25 in28.85 in
Height to Top of Refrigerator (in.)70.75 in70.75 in68.875 in70.74 in
Ice/Water DispenserBothBothBothBoth
Installation DepthStandard DepthCounter DepthCounter DepthCounter Depth
Total Capacity (cu. ft.)28 cu ft22.1 cu ft22.2 cu ft22 cu ft
Ice Maker FeaturesAutomatic Ice Level Control/Shutoff,Clean Cycle,Control Lockout,Filtered Ice,Hidden Controls,Ice Maker,In-Door Ice Maker,Lighted Bin,Removable BasketAutomatic Ice Level Control/Shutoff,Clean Cycle,Control Lockout,Filtered Ice,Hidden Controls,Ice Maker,In-Door Ice Maker,Lighted Bin,Removable BasketAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Removable BasketAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable Basket
Refrigeration Dispenser FeaturesCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration
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Questions & Answers

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Customer Reviews

  • 3.7
    out of 660 reviews
  • 61% recommend this product
Filter by:
Showing 1-10 of 660 reviews
Great Fridge/Horrible ice maker
i purchased this fridge brand new off the floor, it was discounted because it was a floor model, so trying to save a few. the fridge has worked great for 2 years but the ice maker hasnt worked since day 1. i have read a thousand reveiws with the same problem, but since i bought mine as a floor model they consider it refurbished or not a new purchase samsung will not honor the warranty, so beware, the ice maker sucks and if you buy it new as a floor model they wont cover the wrtanty.
by TomM
Response from HARRJun 15, 2021
Hi there! Thank you for sharing your experience with us. I have a few things that may help. First, I’m providing a link to the manufacturer warranty for this model. You are correct that often times “floor” and “refurbished” models do not have a full warranty as they have been previously used by the store or another user. However, we’re still here to help if anything does go wrong. The second link I’m providing is to a helpful guide with information on what steps to take if the ice maker is not working properly. Hope this helps. ^Jecca 1. https://www.samsung.com/us/support/service/warranty/RF22K9381SG/AA 2. http://www.samsung.com/us/support/troubleshooting/TSG01001012/
    Major ice maker issues
    the frig itself is awesome, the ice maker is very poorly designed. the ice maker makes clumps of ice, and when this happens, there is not enough room over the edge where dispensing for the ice to dump into the tray. therefore, it gets stuck and creates a log jam of ice. you either have to chip it out with a long screwdriver or use a blow dryer to melt it out. very disappointing. i am not writing this to bag on samsung, i love their products, i am writing to make sure everyone is aware of an issue. samsung is also working with me to fix the problem. i hope it works.
    by fireballjeff
    Response from Samsung CareApr 7, 2021
    I love the detailed review. I know this must be very difficult to deal with issues with your fridge. I hope this concern is resolved soon for you. If you have any questions about the procedure, please feel free to reach out to us. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143162030
      Buyer beware
      ever since we bought this refrigerator we’ve had trouble with the freezer i wish i had read the reviews before we bought it. it freezes up and it pours water into the door of the refrigerator. the water is now leaking out of the refrigerator into the tray. and that’s only half the problem, it makes a constant noise. i have had service out here on 4 occasions, replaced the freezer, this last time they replaced something in the back. yes, it’s out of warranty but it’s been a problem since before it went out of warranty and it’s never been fixed. now i am being told that the company will not come out again because it’s not in warranty even though the person on the phone originally told me it would be covered because it’s an ongoing problem. i’ve been a loyal customer this is not acceptable.
      by Thezerrs
      Response from Samsung CareMar 25, 2021
      I'm very sorry to hear this about your refrigerator. I understand you have been dealing with these issues for some time now. Even though you are out of warranty, we can still send out a service repair. If you would like to reach out to them to get a price quote for the repairs, you can do so using the link below. Again, thank you for your time and understanding. ^Pat https://www.samsung.com/us/support/service/locations/
        Great features!!!
        [This review was collected as part of a promotion.] I bought this refrigerator just over a month ago. I wasn’t sure how much I’d like it, but I couldn’t be happier. I thought the outer door access to the door shelves would be nice, but I’d never use it. Turns out, I use it daily. And the flex zone is outstanding. We’re presently using it as another fridge, but we could switch it to a freezer in an instant. I love this refrigerator! And my wife loves how the fingerprints wipe off easily.
        by John
          • Recommended Product
          Great Features
          I bought this refrigerator about a month ago I love that the bottom is flexible refrigerator freezer can’t give a real thorough review because I haven’t had it that long So far so good
          by Kash
            • Recommended Product
            Ice Maker constantly freezes
            [This review was collected as part of a promotion.] I bought this 3 years ago and it started failing after a year of use. Ice dispenser builds up so many frost that the tray is completely stuck. I need to unfreeze it every 2 months to make it work again. There are hundreds of people complaining about the same issue. It seems to be a design flaw.
            by meinhardte
            Response from Samsung CareOct 14, 2020
            Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142524228
              Ice maker doesn't work and Filter goes out too quickly.
              We've had our Samsung refrigerator for about 2 years and the Ice maker never made any ice, Filter went out in less than a month, change too many times and the filter's are expensive!! We've done trial and error so many times that we just turned off both water and Ice completely. It's ridiculous the amount of money we paid for this Beautiful fridge and it's soo not up to par. Very disappointed, we are a family of Samsung products, from the washer's and dryer, to the TV and this refrigerator- (which we now believe was not a good buy). We decided to try again 2 days ago with the ice and water maker and still having the same issues, It made one full glass of cubed ice total in over 2 days!! Back to turning off the water and ice maker once again and purchasing ice from the store.
              by Lupe
              Response from SamsungFeb 3, 2021
              Hi Lupe! Thanks for your feedback. We understand that you have concerns regarding your icemaker. I have provided a link to assist with those concerns.
              (http://bit.ly/2S5SF0S).
              Thank you for choosing Samsung.^Nic Samsung
                3 people found this helpful
                Problematic
                if you read the reviews on this refrigerator you will see the chronic complaints regarding the ice maker. i was appalled at the numerous complaints received on this very same issue. samsung, you should be ashamed of yourself!! you clearly see there in an inheriant problem with this, especially coming from a company of your “reputable” standing. why would you let this continue? as it stands right now, i have a ticket for repair in with samsung but unless they come up with a newly designed drawer that seats properly against the ice maker then this problem will continue (see pics) this gap is causing the cooler air from the refrigerator to melt the ice, which starts causing all of the said problems. the frosting up, the ice melting and water leaking etc etc.
                by Just me
                Response from Samsung CareAug 19, 2020
                Thank you for bringing this to our attention and sharing your experience with us. Hopefully, the service center can resolve this concern in a timely manner. If you have any questions for us, please use the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                  4-door flexability and even cooling
                  [This review was collected as part of a promotion.] we have this over a year with no problems. it replaced the last top Samsung model we retired to the garage. I like the small pass through door and use it all the time. Its quiet and the cooling is even front to back and still good at the doors with those cooling panes. I also discovered it was wifi equipped and use it with an app. its also a gorgeous looking thing inside and out. the door handles are flush, so then dont stick out into the isle. The ice maker is quieter than the last one by far, and has a decent capacity except for party time. Quiet!
                  by TOPCATSCOTT
                    • Recommended Product
                    5 stars for style and performance
                    [This review was collected as part of a promotion.] We've had our new refrigerator for about 2 weeks and we absolutely love it. Love the flexibility with the flex door. It can be a refrigerator. wine cooler (comes with removable rack) or freezer. We have what's called a showcase door ( door in a door) and 2 of the compartments pull out for easy access. We are very pleased with our decision.
                    by Marti
                      • Recommended Product
                      Showing 1-10 of 660 reviews