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Internet # 205492504

Model # RF23HTEDBSR

Store SKU # 1000723987

Store SO SKU #1000723987

22.5 cu. ft. Food Showcase French Door Refrigerator in Stainless Steel, Counter Depth

  • Food Showcase Door gives you easy reach of key items
  • Metal Cooling locks in cold, seals in freshness
  • Sleek, built-in look enhances overall kitchen design
  • View More Details

Product Details

About This Product

This Counter Depth Food Showcase Samsung refrigerator is designed to improve the way you store food through an innovative two-door system. The exterior showcase door gives you instant access to the items you love, while the inner case lets you store larger, fresh food items. Also features Metal Cooling technology, Twin Cooling Plus independent cooling system, and more.

Highlights

  • Ice Master Ice Maker in the Refrigerator – Produces up to 5.2 lbs. of ice per day and stores up to 2.7 lbs. of ice
  • 22.5 cu. ft. 3-Door Counter-Depth Design – Makes the perfect fit for your kitchen and your groceries
  • Twin Cooling Plus – Maintains both high levels of refrigerator humidity and dry freezer conditions for ultimate freshness
  • ENERGY STAR Compliant – Meets strict energy efficiency specifications set by the government
  • CoolSelect Pantry – Provides optimal temperature control for our food storage needs with Deli, Fresh, and Chilled options
  • External Filtered Water and Ice Dispenser – Provides easy access to filtered water and cubed or crushed ice
  • High-Efficiency Top and Side LED Lighting – Gently brightens virtually every corner of your refrigerator
  • Power Freezer and Power Cool Options – Provide easy access to filtered water and cubed or crushed ice
  • EZ Open Handle on Freezer Drawer – Lets you easily open you fully-stocked freezer
  • Two Humidity-Controlled Crispers – Help keep your fruits and vegetables organized and accessible
  • Tempered Glass Spill-Proof Shelves – Makes cleaning leaks and spills simple
  • CoolTight Door – Helps prevent cool air from escaping, and metal cooling technology maintains a consistent temperature to maintain freshness
  • Door Alarm – Alerts you if the fridge or freezer is left open
  • Water Filter Indicator – Reminds you when it's time to replace the filter so you get the freshest, cleanest water from you refrigerator
  • Warranty – One (1) year parts and labor on refrigerator; five (5) years parts and labor on sealed refrigeration system only; ten (10) years parts and five (5) years labor on digital inverter compressor
  • High-Efficiency LED lighting is brighter, cooler, and more energy efficient; while gently brightens every corner of your refrigerator
  • 3-Door French Door Refrigerator has two fresh food doors, plus the Food Showcase door for easy access to on-the-go items, and one bottom mount freezer drawer
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 205492504

Model # RF23HTEDBSR

Store SKU # 1000723987

Store SO SKU #1000723987

Specifications

Dimensions: H 70, W 35.75, D 31

Dimensions

Depth (Excluding Handles) (in.)

28.5

Depth (Including Handles) (in.)

31

Depth (Less Door) (in.)

24

Depth With Door Open 90 Degrees (in.)

44.25

Height to Top of Door Hinge (in.)

70

Height to Top of Refrigerator (in.)

68.875

Product Depth (in.)

31

Product Height (in.)

70

Product Width (in.)

35.75

Refrigerator Width (in.)

35.75

Details

Appliance Category

Refrigerator

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

Gray

Color - Door Handle(s)

Stainless Steel

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Door Finish

Smooth

Energy Consumption (kWh/year)

699

Energy Efficiency Tier Rating

Not CEE rated

Freezer Capacity (cu. ft.)

6.8 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Bottom Door Freezer

General Features

Child Lock, Door Alarm, Door-within-Door, Hidden Hinge, LED Light Type, Wheels

Ice Maker Features

Control Lockout, Filtered Ice, Removable Basket

Ice Maker Type

Single Ice Maker

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Counter Depth

Number of Doors

3 Door

Number of Drawers

No Drawers

Number of Freezer Baskets/Bins

2 Baskets/Bins

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Product Weight (lb.)

327 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

15.7 cu ft

Returnable

Non-Returnable

Shelf Material - Freezer

Plastic

Shelf Material - Refrigerator

Glass

Storage Features

Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Pizza Box Slot, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

External Digital

Total Capacity (cu. ft.)

22.5 cu ft

Water Filter Replacement Model#

Not Applicable

Warranty / Certifications

Manufacturer Warranty

One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

Questions & Answers

28Questions
caret
Q:Wheres the filter
by|Apr 14, 2019
1 Answer
Answer This Question

A:  Hello, the filter for this unit is located in the refrigerator in between the two crisper drawers. ^Michelle

by|Apr 15, 2019
    caret
    Q:What’s the cubic ft for the freezer ?
    by|Sep 8, 2018
    1 Answer
    Answer This Question

    A:  Hello HB! The freezer capacity (cu. ft.) is 6.87. ^Penny

    by|May 6, 2023
      caret
      Q:I want a Samsung , four door, metal cooling with door in door in jet black. How can I get one?
      by|Aug 28, 2018
      2 Answers
      Answer This Question

      A:  Would recommend against buying Samsung. We have had many problems with ours unfortunately. Will never buy a Samsung refrigerator again.

      by|May 23, 2019

        A:  Hey Walter! The model # for the fridge you're looking for is: RF23HCEDBBC. ^Penny

        by|May 6, 2023
          caret
          Q:What is the depth with the freezer drawer fully open?
          by|May 5, 2018
          2 Answers
          Answer This Question

          A:  17”

          by|May 5, 2023

          A:  45".

          by|Apr 9, 2019
            Showing 1-4 of 28

            Customer Reviews

            3.3 out of 5

            • 3.3 out of 140 reviews
            • 57% recommend this product
            Filter by:
            Showing 1-10 of 140 reviews
            Decent; not worth the $$$ (ice maker is horrible)
            It's a nice refrigerator but my wife can only complain. Up until now, the major issues have been with the ice maker in the refrigerator that we replaced twice and now no longer use (we eventually bought a counter top icemaker). Everybody still uses the water from the door, but no icemaking. The area under the meat/cheese drawer is often coated with ice, and the iceaker still occasionally leaks. As of yesterday, the refrigerator won't come stay cold.
            by
            Response from SEA CareJan 4, 2024
            Getting the best out of your appliances is important, Miles. Let's get the information you need to ensure the ice maker and refrigerator provide you with the best results. The links below will help you identify why the ice maker and refrigerator are not working and how to address them quickly and easily. Please select the scenario that best fits your situation and check the hyperlinks or videos to learn more. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146698624) to help our team pull up your information when you message us. Have a great day. -Ernest-
              This is a defective fridge that cannot be fixed!!!
              we bought ours a few years back and i really wish i had read all these reviews about the ice maker. it really is a pain. i have an ice jam in there typically after about a week and i have to squirt hot water in there to melt all the ice. even turning the ice maker off won't fix it, it still jams up. i love everything else about the fridge, but after dealing with this for a few years i can't take it anymore and we're scrapping it and buying a new fridge. i don't want to bother trying to have it repaired because all the reviews say people have spent tons of money and it never gets fixed. it is a bad design. my only hope is to get some cash from the class action suit eventually.
              by
              Response from Samsung CareJun 29, 2022
              Hi Dennis, Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Water comes out when I try to dispense ice: https://www.samsung.com/us/support/troubleshooting/TSG01109814/ Water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF23HTEDBSR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144647117 Thank you for choosing Samsung. Have a great day. -Trisha-
                Horrible Ice Maker
                [This review was collected as part of a promotion.] the ice maker freezes over constantly. no "trouble shooting" works. if you don't thaw it once a week, it will not be possible to open. i have to keep ice cube trays, and that's a huge disappointment.
                by
                Response from Samsung CaresNov 5, 2019
                I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140676737. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 25332
                  Good so far! I have read many negative reviews on this fridge. My question is did you buy the ext...
                  Good so far! I have read many negative reviews on this fridge. My question is did you buy the extended warranty? If you didn't, shame on you and don't complain. An extended warranty of 300.00 is a small price to pay for peace of mind for 5 years on a large purchase like this. I bought this fridge and they delivered it. After the first day the ice and water was not working. I called Home Depot and they had a new fridge to me within 3 days. You have 48 hours after delivery to request a replacement. Once I got the new fridge everything has been working great. It has been a week so I'm optimistic that all is well. Yes, I did buy the extended warranty. If at the end of the extended warranty you have not had any service calls, Home Depot will refund you 30%of the purchase price of the warranty. I just updated my entire kitchen with appliances from Home Depot and it looks great. Very pleased with the products and customer service. I have included a couple of photos for you to view.
                  by
                  Response from SamsungFeb 3, 2021
                  Hi Gonzo! That's great news! Everyone wants their appliances to be innovative, and enhance the look of their Kitchen. I'm glad you found that with your new Samsung fridge. Thank you for being an important part of the Samsung family! ^Cat Samsung
                  • DIY
                  • Verified Purchase
                  • Recommended
                  2 found this review helpful
                  We love our new Samsung 4doors Refrigerator The features most convince the 4 door which to me i...
                  We love our new Samsung 4doors Refrigerator The features most convince the 4 door which to me is# 1 door easy access for milk orange juice or beer
                  by
                  • Verified Purchase
                  • Recommended
                  Design issue after Oct 2016 Update
                  Samsung updates the design of their products but does not increment the model number, so it is impossible to know whether this issue will apply to you or not... sorry! A redesign between the July 2016 production run and October 2016 production run means that the upper tracked freezer drawer has been redesigned. In place of the tracked inner drawer, a new drawer is now shipping with these refrigerators that does not operate as well. The removal of the tracked drawer means that the freezer drawer now has a much louder operation, as the upper drawer has to both close an air gap and clunk up as it is pushed back. The previous design (with tracks) ensured super-smooth operation so the design change was not optimal. We own both the July 2016 version of RF23HTEDBSR/AA as well as the October 2016 version of the RF23HTEDBSR/AA and the difference in build quality was immediately apparent. Thusly, read reviews here with a grain of salt as the unit has likely seen design changes since the initial reviews were written. Support is not a help, as they point to the new design as an improvement and that it works as intended. I'm having to work on my own to try and track down a replacement drawer.
                  by
                    After one year of use the ice maker drips water continuously. Through the ice chute and then on t...
                    After one year of use the ice maker drips water continuously. Through the ice chute and then on the floor. The inside of the ice maker has a huge amount of frost and quits making ice. I made adjustments Samsung suggested but no help. Called Samsung for help/service but the company they recommended has horrible reviews. Did have it serviced and a new ice maker installed, but same issues. Do not buy this refrigerator!! In fact i don't plan to buy Samsung again. Also, the ice bin is so small that we often run out of ice if 5 or more glasses are needed.
                    by
                      10 found this review helpful
                      Great Counter Depth Fridge!!
                      Quality Samsung fridge!! Looked at several products and this one stood out above the others. Very satisfied with Samsung products as well as with Home Depot. Great features and a lot of space.
                      by
                      • DIY
                      • Verified Purchase
                      • Recommended
                      Not a good product
                      Most expensive and absolute worst refrigerator we have ever owned. Refrigerator part experienced water regularly collecting under the pantry tray. I was able to fix that after watching a you tube video. Then the ice maker has never worked properly. Constantly icing up and stops making ice. We’ve give up on the ice maker. Thank god we have an older Frigidaire that has never given us a problem. Have serious doubts about ever buying a Samsung refrigerator again. Wish Samsung had a fix for the icemaker.
                      by
                      Response from SEA CareFeb 19, 2024
                      We understand the importance of a working ice maker in your home, GWalks. Let's get this taken care of. Please refer to the resources below to get solutions for your concerns with your ice maker. Please click the link and hyperlinks and watch the instructional video for tips. The ice bucket is stuck or has a block of ice : https://www.samsung.com/us/support/troubleshooting/TSG01001791/ The Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001014/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146867687, to help our team pull up your information when you message us. Have a great day. -John
                        Ice maker will freeze over and not work.
                        The ice maker always breaks given it’s located within the refrigeration unit… it basically can’t handle it own poor engineering. Good luck getting Samsung to take ownership of it either…
                        by
                        Response from SEA CareJan 23, 2023
                        We aim to serve our customers with good quality appliances, Jake. Maintaining your ice maker is the key to its best performance. A few factors can cause an ice maker not to work. Troubleshooting may be needed, or sometimes service may be required. Please check the links below for helpful tips. The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice For a visual walkthrough, you can watch this video. Ice maker is not working properly | Samsung US: https://www.youtube.com/watch?v=rArwTN_yhCc You can also test or reset your ice maker by locating and pressing the test button to confirm it's working: https://www.samsung.com/us/support/troubleshooting/TSG01207806/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John
                          Showing 1-10 of 140 reviews

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                          Home Depot Refrigerator Delivery & Installation
                          This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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                          How To Measure For A New Refrigerator
                          Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                          Please ensure the following prior to delivery:

                          • Water connection kit required
                          • 110V-grounded, 3-prong electrical outlet
                          • Water valve (shutoff) within 6 ft. of hook up
                          • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                          • Verify your existing electrical and water connections
                          • Empty & unplug your old refrigerator