23 cu. ft. 3-Door French Door Refrigerator in Stainless Steel with CoolSelect Pantry, Counter Depth

i literally had to watch a youtube video on how to get the shelf and the glass out! you have to take both drawers out to get to a press & release button to get the shelf out & then turn the shelf over & take the shelf apart to get the glass out. this sucks, and if not done correctly, the clip will break. watch the video and see for yourself. the left door to the side by side has a lip that can open & close. if you are in a hurry and go to close the door, sometimes it pops open & blocks you while banging on the right door. i have to lay some of my drinks on their side on the top shelf to get them in there or else forfeit space. you cant just reach in there and get ice, or reach in there and pop out the extra ice to add it to a freezer or pitcher. i wish i had a full refund!

aside from samsung's pathetic ux design for their desktop site (mobile site is all but unusable), their advertisement for products like this one use all the same images as their higher tier models. the filters for filtering products based on features doesn't work and even if it did most of them are covered up by the "experts online" popup. so after i was given a refund for a defective and no longer produced product i was told this unit was it's equivalent. everything was identical (including the still leaking water dispenser) but it doesn't have the 2nd ice maker which was an important feature to me.

i have had this refrigerator for about 8 months now and have been mostly pleased with it - the ice and water functions work well and it keeps everything at the correct temperature. it does a great job of managing space and has lots of interior room for the size. however, the crisper drawers are not sealed and watertight! there is a small gap at the front bottom of the crisper drawers that allow liquid and small particles to pass into that can't be reached with any type of cleaning utensil! i have never had crisper drawers that aren't water tight before! it is a poor design that could easily allow mold or bacteria to grow easily in a spot that could be out of sight.

Perfect for our needs ! Love it.

#1: door mounting plastic bins fails to fully sit on the door slots, with wide gaps at the bottom edges, as shown in these 2 photos: #2: the clip on the top edge of the left door for shipping protection is neither easily visible for person of average height, nor mentioned anywhere in the the user manual. i only spotted it by chance. i bet most houses still have it un-removed years later: #3: intermittent high pitch noise is loud enough to irritate most people. not sure from which cycle it comes from. #4: the user manual is poorly written to the extreme. for example, it says you must not use third party water filer but fails to tell you which filter to buy and from where. there is no specification section to give you any clue, nor an index section to quickly locate relate pages.

i thought samsung was quality. i was wrong. i can’t use half of my refrigerator. the bracket that holds the lowest shelf with the drawers cracked and broke off. i just got this refrigerator in january. the whole thing is made out of cheap brittle plastic and drawers keep breaking. samsung care said they will not cover it so i can barely use it! what a waste of money. this refrigerator is junk. look at the bad reviews and don’t waste your money.

It's a nice addition to my kitchen. Works just as it should. The storage spaces are very convenient. I'm enjoying the French door design. I'm still adjusting to the sounds of the new fridge, it is a bit loud, which is the only reason I didn't rate it 5 stars.

Everyone gives this 5 stars in the first six months of owning it. You need to research what happens after you’ve had it for a year and a half. The refrigerator coils begin to freeze up every 4-5 months, and the refrigerator will go up to 70 degrees. All of the food is ruined. (Freezer still works fine though, thank God). You’ll call service for a $200 hundred dollar repair. After 2-3 of these the repairman will kindly tell you to “buy another refrigerator” because there is no permanent fix.

Delivery was flawless. Right amount of remainders and heads-up call before arrival. I was impressed with how careful they brought it into my house. The fridge looks stunning... just beautiful! Counter depth really makes this unit right at home and a perfect match to the rest of my appliances. I can't help to stare at it every time that I'm in the kitchen. Read several reviews here (good and bad) and I must say I do not agree with the bad reviews. The qualify of this fridge is very high (materials, finish, etc.). The water did drip a little bit until all the air in the line was out (1-2 gallons). Water comes out faster than my previous unit. Ice took a few hours to make the first batch, but is working perfectly. I installed the app (SmatThings) in a flash; no issues. I can now make any changes from my phone plus have warning messages if door is open too long, etc. The space is masterfully designed. It feels a lot bigger than 23 cu.ft. I was able to fit everything from my old fridge (Whirlpool side-by-side) and still had shelf space for more. The deli tray is great for yogurt, cheese, etc. There is enough flexibly for tall items (bottles, etc). Since I don't need more than what I can fit in the bottom door-shelf, I kept the default shelf configuration for the rest. I had it for 3 days now and I must say this fridge not only meets, but exceeds my exceptions. If you are looking for a counter-depth French-door fridge, this is your best choice in this price range. I'm attaching couple of pictures (outside/inside). I emphatically recommend this fridge.

The water dispenser on the front of the fridge drips and will accumulate water on the tray when not in use. Since the tray is mostly a flat service, the water starts running down the front of the fridge. I have had 3 service tickets from Samsung to repair the fridge. First time the tech replaced the valve for the water line on top of the door which did not work. The second time he replaced the entire water system, which did not work. The third time they noted “no defect found” on the service report said there was nothing more they could do; but the fridge still drips... I am disappointed that the fridge still leaks and Samsung is washing their hands of the situation. I would not recommend this fridge.