Internet #301328397

Model # RF265BEAESG

Store SO SKU #1002433243

Samsung 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Black Stainless
0887276213774

Samsung

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Black Stainless

Model# RF265BEAESG
Store SO SKU# 1002433243
  • Food Mgt - Create shop lists and see inside w/ 3 built-in cameras
  • Family Connection - Share calendars, photos , notes and memos
  • FREE SmartThings Hub with purchase, click REBATES below for info
$ 2,298 00
$3,221.00

Save $923.00 (29%)

Loading Options

What We Offer

Appliance Icon
Available
Installation
Installation available on most appliances when you purchase required parts
Installation Requirements

What We Offer

Appliance Icon
Available
Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
Haul Away Icon
Move or
Haul Away
We'll move your old appliance to another room in your house, or haul it away for $20
Price Match Icon
Price Match
Guarantee
We will match prices including shipping of any other online competitor
Learn More
Home Depot Protection Plan Icon
The Home Depot Protection Plan
Let's Protect This
Get 24/7 support and more with a Home Depot Protection Plan. 5-year and 3-year plans available, starting at $40
Learn More

Product Overview

  • Food Mgt - Create shop lists and see inside w/ 3 built-in cameras
  • Family Connection - Share calendars, photos , notes and memos
  • FREE SmartThings Hub with purchase, click REBATES below for info
Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection and Entertainment capabilities - all controlled from a 21.5 in. Wi-Fi enabled touchscreen on a beautiful 3-Door French Door Refrigerator.
  • Expiration notification: Alerts when food is about to expire and when it has gone bad. Peace of mind
  • Photo Album - Display photos directly on the Family Hub
  • View Inside - 3 built-in digital cameras take a picture of the inside of your fridge every time you close the door, and you can view directly from your mobile device allowing you to view inside your Family Hub anytime, anywhere; Point and crop image at View Inside
  • Pandora - Personalized radio that plays all the music you love TuneIn - Listen to online radio, find streaming music and talk radio
  • AccuWeather - Provides Minute by Minute forecasts
  • Internet - Access Web content such as news, weather, games and so much more
  • Twin cooling plus
  • Cool select pantry - Full-Width Pantry Drawer with Separate Temperature Controls
  • 24.2 cu. ft. capacity - Large capacity to fit all your favorite foods
  • Ice Master - Produces up to 10 lbs. of ice per day
  • Auto Pull-out freezer drawer - automatically slides out for easy access, organization and storage
  • High-Efficiency LED Lighting - Brighter, cooler, and more energy-efficient
  • Fingerprint-resistant coating
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • iHeartRadio - listen to live terrestrial radio station without user login Spotify - Use mobile/table as remote control to stream music on the fridge
  • Morning Brief News headlines: A central space to see news headlines. Quickly get caught up on the day's news as you prepare your coffee or breakfast. Customizable to your specific interests
  • GrubHub - 1-tap ordering of past restaurant orders
  • Fingerprint resistant finish



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Food Mgt - Create shop lists and see inside w/ 3 built-in cameras
  • Family Connection - Share calendars, photos , notes and memos
  • FREE SmartThings Hub with purchase, click REBATES below for info
Model #: RF265BEAESG
Internet #: 301328397

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection and Entertainment capabilities - all controlled from a 21.5 in. Wi-Fi enabled touchscreen on a beautiful 3-Door French Door Refrigerator.

  • Expiration notification: Alerts when food is about to expire and when it has gone bad. Peace of mind
  • Photo Album - Display photos directly on the Family Hub
  • View Inside - 3 built-in digital cameras take a picture of the inside of your fridge every time you close the door, and you can view directly from your mobile device allowing you to view inside your Family Hub anytime, anywhere; Point and crop image at View Inside
  • Pandora - Personalized radio that plays all the music you love TuneIn - Listen to online radio, find streaming music and talk radio
  • AccuWeather - Provides Minute by Minute forecasts
  • Internet - Access Web content such as news, weather, games and so much more
  • Twin cooling plus
  • Cool select pantry - Full-Width Pantry Drawer with Separate Temperature Controls
  • 24.2 cu. ft. capacity - Large capacity to fit all your favorite foods
  • Ice Master - Produces up to 10 lbs. of ice per day
  • Auto Pull-out freezer drawer - automatically slides out for easy access, organization and storage
  • High-Efficiency LED Lighting - Brighter, cooler, and more energy-efficient
  • Fingerprint-resistant coating
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • iHeartRadio - listen to live terrestrial radio station without user login Spotify - Use mobile/table as remote control to stream music on the fridge
  • Morning Brief News headlines: A central space to see news headlines. Quickly get caught up on the day's news as you prepare your coffee or breakfast. Customizable to your specific interests
  • GrubHub - 1-tap ordering of past restaurant orders
  • Fingerprint resistant finish



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Customers Also Compared These

Compare Similar Products
Brand Samsung Samsung Samsung Samsung
Name 24.6 cu. ft. French Door Refrigerator in Fingerprint Resistant Black Stainless 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Black Stainless 27.4 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Black Stainless 22.2 cu. Ft. Family Hub 4-Door French Door Recessed Handle Smart Refrigerator in Black Stainless, Counter Depth
Price
Was $2,329.00
$1,498.00
Save $831.00 (36%)
Was $3,221.00
$2,298.00
Save $923.00 (29%)
Was $3,999.00
$2,798.00
Save $1,201.00 (30%)
Was $4,110.00
$3,098.00
Save $1,012.00 (25%)
Ratings (1397) (238) (63) (130)
Ice/Water Dispenser Yes
Refrigerator Width (In.) 35.75 35.75 35.7 35.75
Depth (Excluding Handles) 33.50 33.50 34 in 29.25 in
Counter Depth (Yes/No) No No No Yes
Earliest Delivery Earliest Delivery Earliest Delivery Earliest Delivery
Please enter a valid 5-digit ZIP code
Please enter a valid 5-digit ZIP code
Please enter a valid 5-digit ZIP code
Please enter a valid 5-digit ZIP code
Check Earliest Delivery Date
Please enter a valid 5-digit ZIP code
--
--
--
--
View Product View Product View Product View Product

Specifications

Refrigerator Fit Width
36 Inch Wide
Installation Depth
Standard Depth
Total Capacity (cu. ft.)
24.2
Depth
33.50
Ice/Water Dispenser
Both
Height to Top of Door Hinge (in.)
70
No of Doors
3 Door
Height to Top (in.)
68.63

Specifications

Refrigerator Fit Width
36 Inch Wide
Installation Depth
Standard Depth
Total Capacity (cu. ft.)
24.2
Depth
33.50
Ice/Water Dispenser
Both
Height to Top of Door Hinge (in.)
70
No of Doors
3 Door
Height to Top (in.)
68.63

Dimensions

Depth (Excluding Handles)
33.50
Depth (Including Handles)
35.63
Depth (Less Door)
29.25
Depth With Door Open 90 Degrees (In)
48.13
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.63
Product Depth (in.)
35.63 in
Product Height (in.)
70
Product Width (in.)
35.75 in
Refrigerator Width (In.)
35.75

Details

Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Black
Color - Door Handle(s)
Black Stainless
Color/Finish
Fingerprint Resistant Black Stainless
Color/Finish Family
Black Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Capacity (cu. ft.)
8
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,LED Light Type,Sliding-Bulk Storage Baskets
Freezer Type
Bottom Door Freezer
General Features
Door Alarm,Hidden Hinge,Interior Light,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Power Options
Plug-in
Product Weight (lb.)
309 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
16
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Bluetooth,Wi-Fi,ZigBee
Storage Features
Deli Drawer,Gallon Door Storage,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
Internal digital
Total Capacity (cu. ft.)
24.2
Voice Control Hub Required
Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-CIN, HAF-CINS
Works With
Ring, SmartThinQ

Warranty / Certifications

Certifications and Listings
1-UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

Does ice maker have shaved ice capability?

Asked by: Ilovegators
"Crushed Ice" but yes! There is regular cubed and crushed options.
Answered by: Alex
Date published: 2019-06-18

whereis the ice maker located? Is there stainless steel panels on sides of refrigerator as my si...

whereis the ice maker located? Is there stainless steel panels on sides of refrigerator as my sides are exposed?
Asked by: Maisie
The ice maker is in the left-hand side of the unit. Yes, the cabinet has a stainless finish.
Answered by: CommunityAnswer
Date published: 2019-02-22

is there the tray to catch the ice that falls from the ice maker?

is there the tray to catch the ice that falls from the ice maker?
Asked by: None
no there is not
Answered by: spanky
Date published: 2018-12-17

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?
Asked by: Donna
up to 24 months
Answered by: carlos
Date published: 2018-04-26
  • y_2019, m_6, d_24, h_2CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_89
  • loc_, sid_301328397, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=BEST_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=POSITIVE_ANSWER_FEEDBACK_COUNT, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 29ms
  • QUESTIONS, PRODUCT

Customer Reviews

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Black Stainless is rated 3.8 out of 5 by 238.
Rated 5 out of 5 by from Smart Fridge! Wow, this thing is awesome and has a ton a features! I really like the voice control ability ("Hey Bixby") that lets you do a ton of things, from setting timers, adding things to your shopping list, playing Pandora or Spotify and even doing searches on Google (check out my video to see how it works). The phone app is good and does what you'd expect, allowing you to look inside while at the grocery store. Both the fridge software and app both seem to enjoy frequent updates which is nice. On the more fundamental refrigerator side, has a ton of storage, keeps food really fresh and seems very economical, energy wise. Has a beautiful stainless steel front fascia with solid pull handles and seems to be fairly smudge resistant. Capacity is great at 24.2 cubic feet, combined with the french door design, it allows me to store lots of food. The chest freezer with sliding shelves also maximizes space down there. Overall, highly recommend especially for tech savvy folks!
Date published: 2017-05-28
Rated 1 out of 5 by from What a flop. We have had this fridge for a year and a half. The ice maker ices over every month and creates a back up that I need to defrost by turning off fridge cooling and emptying out all the food and letting the iceberg melt. ALSO there is a known issue with the cameras not working for the "inside view", mine hasn't worked in over a year. I don't understand why Samsung hasn't fixed the camera issue that so many people are having.
Date published: 2019-03-29
Rated 5 out of 5 by from Awesome Frig So Far We bought our 28 cu. ft 4 dr flex Samsung in October 2018. We have not had any issues so far. We love the way it keeps everything fresh longer and the huge tablet on the door has spoiled us. Easy access to photos, pinterest, music and 100 other things. The things that I don't like is that it is NOT fingerprint resistant and the frig is easily dinged if something lightly hits it. We have 2 small dings on the side of the door and one on the edge of the inside. Coating/she'll is not durable. Luckily these dings are not very noticeable because of where they are. I have told my all male family members to treat the frig like an uncooked egg. I did purchase the 3 year extended warranty after reading the negative reviews about the ice maker. We use ours every day and no issues. Thanks Samsung!
Date published: 2019-04-17
Rated 1 out of 5 by from At what point does a company read these and take action? Purchased Family Hub French Door 2.5 mon... At what point does a company read these and take action? Purchased Family Hub French Door 2.5 months ago. Freezer failed, lost everything, missed 4 half days of work dealing with 3rd party service companies who didnt know what was wrong or how to fix it. 14 calls with Samsung service depart. 12 emails, in the meantime ice machine failed and now the upper fridge area failing. At $2,499 you'd think they would care / value the experience and take action, but we're on day 38 and still waiting for a remedy. I stood at home depot and personally persuaded 7 customers not to buy this fridge and they listened. Your failed product and failed service attempts cost me lost wages and time during failed service calls so I figured I'm only half way to the break even point of costing you fridge sales. And I realize nobody in your service depart gets paid enough to care, but hopefully someone in your product management and marketing team care enough to read reviews.
Date published: 2018-07-10
Rated 2 out of 5 by from it looks nice the speaker quality sucks it's lower than the volume of my cell phone. It doesn't ... it looks nice the speaker quality sucks it's lower than the volume of my cell phone. It doesn't stay connected to the internet. And the web connection is slow. I bought this refrigerator so I can listen to music and watch videos while I cook so far I haven't been able to do neither.
Date published: 2019-04-30
Rated 5 out of 5 by from I Love this Fridge But... Great refridgerator ! I bought the 24.5 Family Hub. I do agree with splitting the bottom drawer so you dont have to open both sides of the fridge, that is aggravating. And to answer the ice maker question, it works great we never run out of ice. I do think it needs a water/ice catcher little removable plate to sit on top of the shelf beneath the ice catcher, knowing that water will cause a stain build up and the ice always spits out a bit more and onto the floor. My main complaint is dont by the Black Stainless steel model, although beautiful, it scratches terribly, it is just a very-very thin kind of paint that scratches off and peels easily... which I am so very upset about. I also bought the matching Samsung double wall oven and the Storm dishwasher.. which are still in their packages because we are afraid to install them for fear of scratching . So do by these great appliances, just not in the BLACK STAINLESS STEEL....
Date published: 2017-10-26
Rated 1 out of 5 by from Do your research! Before purchasing this product please Google “Samsung french door refrigerator ... Do your research! Before purchasing this product please Google “Samsung french door refrigerator freezing up” before purchasing. I wish I had before I bought mine. 6 months into ownership I heard a chirping noise from the interior of the refrigerator. Apparently when the unit goes into automatic defrost it only melts partially and then refreezes into a block of ice covering the coils. This in turn will block the evaporator fan from spinning. This happens every 6-8 months despite leveling the unit as directed by the Samsung manual. I’ve had to replace the evaporator fan motor several times and have lost countless dollars in spoiled food because it won’t hold temperature when it freezes up. Hope this helps.
Date published: 2019-06-19
Rated 1 out of 5 by from Ice Maker Constantly freezes over and Hub fails I purchased this refrigerator in Nov 2017 and have called in 4 different repairs on the ice maker. Every time they replace a part and then again the ice maker freezes over. I have read many others having this issue but Samsung still has not figured out the obvious design flaw. In addition, the Hub is buggy at best and does not function well or sometimes at all with my iOS smartphone. I had to reset the Hub using the top power switch several times to reboot.
Date published: 2019-04-10
  • y_2019, m_6, d_24, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_238
  • loc_, sid_301328397, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_homedepot
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 35ms
  • REVIEWS, PRODUCT