Model # RF265BEAESR

Internet #301328387

Store SO SKU #1002425423

Samsung 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel
0887276192352

Samsung

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel

Model# RF265BEAESR
Store SO SKU# 1002425423
  • Food Mgmt: create shop lists and see inside w/ 3 built-in cameras
  • Family Connection: share calendars, photos, notes and memos
  • Entertainment: stream music, videos or watch your Samsung TV
Was  $3,110.00
$279800 /each

Save $312.00 (10%)

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Stainless
  • Fingerprint Resistant Black Stainless
  • Stainless

What We Offer

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Installation Requirements

What We Offer

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Available
Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
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Product Overview

  • Food Mgmt: create shop lists and see inside w/ 3 built-in cameras
  • Family Connection: share calendars, photos, notes and memos
  • Entertainment: stream music, videos or watch your Samsung TV
Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection and Entertainment capabilities. All controlled from a 21.5 in. WiFi enabled touchscreen on a beautiful 3-Door French Door Refrigerator.
  • Twin cooling plus
  • Cool select pantry - Full-Width pantry drawer with separate temperature controls
  • 24.2 cu. ft. capacity - Large capacity to fit all your favorite foods
  • Ice Master - Produces up to 10 lbs. of ice per day
  • Auto Pull-out Freezer Drawer - Automatically slides out for easy access, organization and storage
  • High-Efficiency LED Lighting - Brighter, cooler, and more energy-efficient
  • Fingerprint-Resistant coating
  • Profile base communication apps- Create character avatars/profiles to identify family members' schedules, memos, to do lists etc.
  • Samsung Voice - Integrated Voice Activated Features
  • Glympse - A simple way to share your location in real-time. You set who sees you and for how long. Let friends and family know you are on your way
  • iHeartRadio - listen to live terrestrial radio station without user login
  • Spotify - Use mobile/table as remote control to stream music on the fridge
  • Morning Brief News headlines: A central space to see news headlines. Quickly get caught up on the day's news as you prepare your coffee or breakfast. Customizable to your specific interests
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel



  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Food Mgmt: create shop lists and see inside w/ 3 built-in cameras
  • Family Connection: share calendars, photos, notes and memos
  • Entertainment: stream music, videos or watch your Samsung TV
Model #: RF265BEAESR
Internet #: 301328387

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with Food Management, Family Connection and Entertainment capabilities. All controlled from a 21.5 in. WiFi enabled touchscreen on a beautiful 3-Door French Door Refrigerator.

California residents: see   Proposition 65 information

  • Twin cooling plus
  • Cool select pantry - Full-Width pantry drawer with separate temperature controls
  • 24.2 cu. ft. capacity - Large capacity to fit all your favorite foods
  • Ice Master - Produces up to 10 lbs. of ice per day
  • Auto Pull-out Freezer Drawer - Automatically slides out for easy access, organization and storage
  • High-Efficiency LED Lighting - Brighter, cooler, and more energy-efficient
  • Fingerprint-Resistant coating
  • Profile base communication apps- Create character avatars/profiles to identify family members' schedules, memos, to do lists etc.
  • Samsung Voice - Integrated Voice Activated Features
  • Glympse - A simple way to share your location in real-time. You set who sees you and for how long. Let friends and family know you are on your way
  • iHeartRadio - listen to live terrestrial radio station without user login
  • Spotify - Use mobile/table as remote control to stream music on the fridge
  • Morning Brief News headlines: A central space to see news headlines. Quickly get caught up on the day's news as you prepare your coffee or breakfast. Customizable to your specific interests
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel 22.4 cu. Ft. Food Showcase 4-Door French Door Refrigerator in Stainless Steel, Counter Depth 25.8 cu. ft. French Door Refrigerator in Stainless Steel with Platinum Interior 27.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel with FlexZone 21.9 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel, Counter Depth 22.2 cu. Ft. Family Hub 4-Door French Door Recessed Handle Smart Refrigerator in Stainless Steel, Counter Depth 24 cu. ft. 3-Door French Door Smart Refrigerator with InstaView Door-in-Door in Stainless Steel, Counter Depth 22 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Stainless Steel with AKG Speaker, Counter Depth 23 cu. ft. 4-Door French Door Smart Refrigerator with InstaView Door-in-Door in Stainless Steel, Counter Depth
Brand Samsung Samsung KitchenAid Samsung Samsung Samsung LG Electronics Samsung LG Electronics
Ratings (142) (244) (2045) (44) (1) (68) (169) (44) (198)
Ice/Water Dispenser Yes Yes Yes Yes Yes Yes Yes
Capacity (cu. ft.) - Refrigerators 24.2 22.4 25.76 16.4 12.6 22.2 23.7 13.2 13.3
Refrigerator Width (In.) 35.75 35.75 36 35.74 35.75 35.75 35.75 35.74 35.75
Depth (Excluding Handles) 33.50 28.625 34.5 34.29 28.62 in 29.25 in 28.38 in 28.85 in 29.625 in
Height to Top of Refrigerator (in.) 68.63 in 68.875 68.38 70.74 in 68.62 in 68.875 in 68.88 in 70.74 in 68.88 in
Height to Top of Door Hinge 70 in 70 70.13 71.85 in 70 in 70 70.25 in 71.85 in 70.25 in
Counter Depth (Yes/No) No Yes No No Yes Yes Yes Yes Yes
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Specifications

Dimensions

Depth (Excluding Handles)
33.50
Depth (Including Handles)
35.63
Depth (Less Door)
29.25
Depth With Door Open 90 Degrees (In)
48.13
Height to Top of Door Hinge
70 in
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.63 in
Height to Top of Refrigerator (in.)
68.63
Product Depth (in.)
35.63
Product Height (in.)
70
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Type
French Door Refrigerator
Capacity (cu. Ft.) - Freezer
8
Capacity (cu. Ft.) - Fresh Food
16.2
Capacity (cu. ft.) - Refrigerators
24.2
Capacity (cu. ft.) - Total
24.2 cu ft
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,LED Light Type,Sliding-Bulk Storage Baskets
General Features
Door Alarm,Hidden Hinge,Interior Light,LED Light Type,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker
Single
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Ice/Water Dispenser
Yes
Number of Doors
3 Door
Number of Freezer Baskets/Bins
1
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Freezer Shelves
0
Number of Fresh Food Shelves
5
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Power Options
Plug-in
Product Weight (lb.)
309 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Type
Freestanding
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
Internal digital
Total Capacity (cu. ft.)
24.2
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-CIN
Works With
Alexa, Ecobee, Google, INSTEON, Proprietary App, Ring, Samsung SmartThings, Wink

Warranty / Certifications

Certifications and Listings
1-UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Specifications

Dimensions

Depth (Excluding Handles)
33.50
Depth (Including Handles)
35.63
Depth (Less Door)
29.25
Depth With Door Open 90 Degrees (In)
48.13
Height to Top of Door Hinge
70 in
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.63 in
Height to Top of Refrigerator (in.)
68.63
Product Depth (in.)
35.63
Product Height (in.)
70
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Type
French Door Refrigerator
Capacity (cu. Ft.) - Freezer
8
Capacity (cu. Ft.) - Fresh Food
16.2
Capacity (cu. ft.) - Refrigerators
24.2
Capacity (cu. ft.) - Total
24.2 cu ft
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,LED Light Type,Sliding-Bulk Storage Baskets
General Features
Door Alarm,Hidden Hinge,Interior Light,LED Light Type,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker
Single
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Ice/Water Dispenser
Yes
Number of Doors
3 Door
Number of Freezer Baskets/Bins
1
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Freezer Shelves
0
Number of Fresh Food Shelves
5
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Power Options
Plug-in
Product Weight (lb.)
309 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Type
Freestanding
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
Internal digital
Total Capacity (cu. ft.)
24.2
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-CIN
Works With
Alexa, Ecobee, Google, INSTEON, Proprietary App, Ring, Samsung SmartThings, Wink

Warranty / Certifications

Certifications and Listings
1-UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

Does ice maker have shaved ice capability?

Asked by: Ilovegators
"Crushed Ice" but yes! There is regular cubed and crushed options.
Answered by: Alex
Date published: 2018-03-29

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?
Asked by: Donna
up to 24 months
Answered by: carlos
Date published: 2018-04-26

how much ice will it make in one day and does it HOLD enough ice for 3 people per day?

how much ice will it make in one day and does it HOLD enough ice for 3 people per day?
Asked by: Beaver
Hi Beaver, The ice maker can produce up to 12 lbs of ice daily and can store 3.5 lbs inside the bucket. ^Joan
Answered by: Samsung
Date published: 2018-07-18

is there the tray to catch the ice that falls from the ice maker?

is there the tray to catch the ice that falls from the ice maker?
Asked by: None
There is not an actual tray, the dispenser is set back a bit though. I'm attaching a closer picture for you! https://www.homedepot.com/p/Samsung-24-6-cu-ft-Family-Hub-French-Door-Smart-Refrigerator-in-Stainless-Steel-RF265BEAESR/301328387
Answered by: Dmv7
Date published: 2018-04-26
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Customer Reviews

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel is rated 3.9 out of 5 by 142.
Rated 1 out of 5 by from *********DO BOT BUY******** Evaporator leaked exactly 1 month after purchase, causing compressor ... *********DO BOT BUY******** Evaporator leaked exactly 1 month after purchase, causing compressor to fail for freezer, there are 2 compressors. Samsung could not find any repair tacitly, out of 9 total, to come out and repair the fridge because it is what they called a "sealed unit" and it seems that is HANDS OFF for repair people. 3 weeks later the refrigerator stopped working, leaving me with a very expensive tablet in my kitchen. After a ton of red tape and many phone calls later, Samsung gave me my money back. I think the biggest gripe I have through this whole ordeal is that through the whole experience Samsung had the attitude that I was just another #, they operate with no heart no compassion, basically a soulless company. I Can't wait to replace my Samsung S7 to an Iphone
Date published: 2018-06-09
Rated 1 out of 5 by from At what point does a company read these and take action? Purchased Family Hub French Door 2.5 mon... At what point does a company read these and take action? Purchased Family Hub French Door 2.5 months ago. Freezer failed, lost everything, missed 4 half days of work dealing with 3rd party service companies who didnt know what was wrong or how to fix it. 14 calls with Samsung service depart. 12 emails, in the meantime ice machine failed and now the upper fridge area failing. At $2,499 you'd think they would care / value the experience and take action, but we're on day 38 and still waiting for a remedy. I stood at home depot and personally persuaded 7 customers not to buy this fridge and they listened. Your failed product and failed service attempts cost me lost wages and time during failed service calls so I figured I'm only half way to the break even point of costing you fridge sales. And I realize nobody in your service depart gets paid enough to care, but hopefully someone in your product management and marketing team care enough to read reviews.
Date published: 2018-07-10
Rated 5 out of 5 by from It makes others jealous :-) "I Love It" We just remodeled our kitchen and decided to by all new appliances. We looked at all the refrigerators on the market, and that screen just attracted us to the Samsung, and when we got it home and installed, we found that this is way more than a beautiful refrigerator with a giant tablet as some of my friends described it.This refrigerator is a beast of functionality and features. Having three different cooling zones, space for a full sheet cake and a digital inverter to help save energy just scratches the surface. I am on Facebook, listening to Pandora, leaving notes for my sweety, and mirroring my Samsung QLED Television while enjoying a bowl of cereal. I could go on and on. Great Ref at a great Price.
Date published: 2018-06-06
Rated 5 out of 5 by from Smart Fridge! Wow, this thing is awesome and has a ton a features! I really like the voice control ability ("Hey Bixby") that lets you do a ton of things, from setting timers, adding things to your shopping list, playing Pandora or Spotify and even doing searches on Google (check out my video to see how it works). The phone app is good and does what you'd expect, allowing you to look inside while at the grocery store. Both the fridge software and app both seem to enjoy frequent updates which is nice. On the more fundamental refrigerator side, has a ton of storage, keeps food really fresh and seems very economical, energy wise. Has a beautiful stainless steel front fascia with solid pull handles and seems to be fairly smudge resistant. Capacity is great at 24.2 cubic feet, combined with the french door design, it allows me to store lots of food. The chest freezer with sliding shelves also maximizes space down there. Overall, highly recommend especially for tech savvy folks!
Date published: 2017-05-28
Rated 5 out of 5 by from Love this smart fridge I love this one because it has a large screen on the refrigerator which enables internet, music, look-inside, and more
Date published: 2018-06-18
Rated 5 out of 5 by from I Love this Fridge But... Great refridgerator ! I bought the 24.5 Family Hub. I do agree with splitting the bottom drawer so you dont have to open both sides of the fridge, that is aggravating. And to answer the ice maker question, it works great we never run out of ice. I do think it needs a water/ice catcher little removable plate to sit on top of the shelf beneath the ice catcher, knowing that water will cause a stain build up and the ice always spits out a bit more and onto the floor. My main complaint is dont by the Black Stainless steel model, although beautiful, it scratches terribly, it is just a very-very thin kind of paint that scratches off and peels easily... which I am so very upset about. I also bought the matching Samsung double wall oven and the Storm dishwasher.. which are still in their packages because we are afraid to install them for fear of scratching . So do by these great appliances, just not in the BLACK STAINLESS STEEL....
Date published: 2017-10-26
Rated 1 out of 5 by from 3 month old and main display out and not cold tale of 2 fridges. first 2 months great. now display is out and not getting cold. i have samsung products all over my house and in spite of the spotty reviews i went with it ... please samsung don't make me regret this purchase. would i recommend this product ... at this time i would have to say no.
Date published: 2018-07-31
Rated 1 out of 5 by from SAMSUNG DOES NOT SUPPORT ITS REFRIGERATORS. WE HAVE NOW BEEN 3 WEEKS WITHOUT A FRIDGE OR ANSWERS ... SAMSUNG DOES NOT SUPPORT ITS REFRIGERATORS. WE HAVE NOW BEEN 3 WEEKS WITHOUT A FRIDGE OR ANSWERS FROM SAMSUNG..... This fridge was and continues to be the biggest disappointment. My family was very excited to have a "smart" fridge, even while not being a Samsung family. Had we rated this purchase within the first week (likely many of the positive reviews), we would have probably given it 4 stars just for the novelty of being able to play Pandora from your fridge. However, we became increasingly frustrated that that was pretty much all this fridge was well equipped to do. The apps on the fridge are extremely difficult to navigate and sync with anything. The interface is pretty much useless unless you own Samsung devices (I assume - because we don't and never will). But the bigger issue is Samsung is not a home appliance company. Our compressor broke within a year of purchasing this fridge. It has now been THREE WEEKS and we still do not have a working fridge. Their representatives, both customer service and technicians, do not understand the implications of not having a fridge and are not knowledgeable about the very products they "support". We were originally told they only had one technician in our area who could service our fridge and that he was busy for the next few weeks ... we live in a metropolitan area of San Diego!!! We were then threatened that if we contacted a private repairman, our warranty would be void. After complaining about how important a fridge is to a family of 5, I have had to coordinate 4 different visits with technicians within the past 2 weeks and none of them have been able to bring the correct part and fix our fridge. PLEASE PLEASE DO YOURSELF A FAVOR AND DO NOT BUY THIS FRIDGE!
Date published: 2018-06-23
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