#1 Home Improvement Retailer

Internet #301328387

Model #RF265BEAESR

Store SKU #1002430222

Store SO SKU #1002425423

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
  • See More Details

What We Offer

Appliance Washer Icon
Available
Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
Orange Dolly Icon
Move or
Haul Away
We'll move your old appliance to another room in your house, or haul it away for $25
Orange Dollar Sign
Price Match
Guarantee
We will match prices including shipping of any other online competitor
Learn More
HDPP Allstate Icon
The Home Depot
Protection Plan
Get 24/7 support and our 3-day Service Guarantee
Learn More
thumbnail
Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
thumbnail
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

Samsung's Family Hub refrigerator makes it easier to connect to what's most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family's calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.
  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby's room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user's voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Specifications

Dimensions

Depth (Excluding Handles)
33.5
Depth (Including Handles)
35.63
Depth (Less Door)
29.25
Depth With Door Open 90 Degrees (In)
48.13
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.63
Product Depth (in.)
35.63
Product Height (in.)
70
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Category
Refrigerator
Appliance Series
Samsung Family Hub
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Capacity (cu. ft.)
8
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,LED Light Type,Sliding-Bulk Storage Baskets
Freezer Type
Bottom Door Freezer
General Features
Door Alarm,Hidden Hinge,Interior Light,LED Light Type,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Power Options
Plug-in
Product Weight (lb.)
309 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
16
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
24.2
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-CIN, HAF-CINS
Works With
Alexa, Ecobee, Google, INSTEON, Proprietary App, Ring, Samsung SmartThings

Warranty / Certifications

Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Compare Similar French Door Refrigerators

22.6 cu. ft. 4-Door French Door Refrigerator with Recessed Handle in Stainless Steel, Counter Depth28.1 cu. ft. French Door Refrigerator in Stainless Steel27.7 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel
current product
24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel
BrandSamsungSamsungSamsungSamsung
Name22.6 cu. ft. 4-Door French Door Refrigerator with Recessed Handle in Stainless Steel, Counter Depth28.1 cu. ft. French Door Refrigerator in Stainless Steel27.7 cu. ft. Family Hub 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel
Price
Ratings
(694)
(1087)
(1654)
(464)
Refrigerator Width (In.)35.7535.7535.7535.75
Depth (Excluding Handles)29.2534.2934 in33.5
Height to Top of Refrigerator (in.)68.87570.7568.8768.63
Ice/Water DispenserBothBothBothBoth
Total Capacity (cu. ft.)22.628.127.724.2
Installation DepthCounter DepthStandard DepthStandard DepthStandard Depth
Ice Maker FeaturesAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Removable BasketControl Lockout,Filtered Ice,Removable BasketAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Ice Maker,Removable BasketAutomatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Refrigeration Dispenser FeaturesCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water DispenserCrushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
View ProductView ProductView ProductView Product

Questions & Answers

129Questions16Answers

We have had our refrigerator a little over a year and Bixby has already stopped working. It comes...

Asked by tmiller December 18, 2020
1
Answer

I am including a helpful troubleshooting guide to assist you with the Bixby app (https://bit.ly/3mxWBqk). Thank you for being a Samsung customer! ^Lena

will home depot delivery, install an ice maker water line if i dont have one in my house?

Asked by azil June 6, 2020
1
Answer

No

Height?

Asked by Kelly May 22, 2020
2
Answers

This family hub refrigerator is 70" high, Kelly. ^Lo

does it have a camera and if so, can you use iPhone with it, and what type of doorbell can you use?

Asked by sunshine May 22, 2020
1
Answer

Hello, Sunshine. This family hub refrigerator does in fact have a camera and is compatible with both Apple iOS and the Ring Doorbell app. ^Lo

Does anyone know about the class action lawsuit against Samsung and their refrigerators?

Asked by Jo27 May 6, 2020
0
Answers

what is the width, is it energy saving, what is the available

Asked by lizzie March 26, 2020
3
Answers

All that information is available on the home depot website....I am not sure if I understand your question?

Where is the water replacement compartment?

Asked by Heals March 19, 2020
2
Answers

For exact location of the water filter compartment, please see the diagram on page 16 of the user manual included in this link (https://bit.ly/33L6nh0). ^Lo

Can you get this in Brown?Can you use the Samsung smart watch on this?Can you use Samsung phone o...

Asked by Angel February 26, 2020
3
Answers

Hello Angel! The family hub comes in our Tuscan stainless steel. I am including a link to the user manual to support your concerns on connecting your smart watch/phone to the refrigerator (https://bit.ly/2PVppM5) starting on page 45. Thank you for considering Samsung! ^Lena

WHAT KIND OF ENERGY SOURCE DO YOU USE 110V OR 220V

Asked by vicente February 25, 2020
2
Answers

We use 120/208. But the fridge uses 120.

can you watch tv on the smart hub

Asked by rachale February 15, 2020
1
Answer

Great question,rachale. Here is a link that will help you set up screen mirroring with your family hub (http://bit.ly/2OWkudp). ^Lo

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel - page 2

Customer Reviews

  • 3.9
    out of 464 reviews
  • 66% recommend this product
Filter by:
Showing 1-10 of 464 reviews
Don’t buy this if you like ice!
samsung made a defective refriderator and doesnt even have a part to fix the ice maker! do your research! i wish we did!
by The nelsens
Response from Samsung CareJan 11, 2021
If there is anything we can do to resolve this concern, please feel free to contact us using the information below. If you have already tried troubleshooting the unit, we can look into other options. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142830449
Awesome features
[This review was collected as part of a promotion.] Took me awhile to learn but i got it i had to google on how to clean between the glass that was tough thete was no instructions in the book
by Techy
Freezer door handle defective
I bought a Samsung refrigerator, RF265BEAESR, at Home Depot on 11/15/2019 but a little over 4 months later the freezer door handle came off due to an internal bolt becoming loose and dropping inside the freezer door frame. I was told by their first technician that the problem was clearly an assembly line flaw. After 3 technicians visits I received a call from Samsung stating that they would not resolve the issue. Awful post sale support.
by SidNeyPinho
This product is awesome!
[This review was collected as part of a promotion.] our kitchen has not been the same! the fridge has become the family communication hub, notes, coming events, and weather is always on display! this is the smartest appliance i have ever owned. it knows where it is geographically with time date and temperature. this fridge brings life to the kitchen including planning your meals! this model was a great value for the functions it offers! walker t shirley
by falcon1
Love it
Love it
by Mumu
It’s hard to store tall bottles and the door shelving is kind of weird. And the water always drip...
It’s hard to store tall bottles and the door shelving is kind of weird. And the water always drips down the fridge when getting ice. But overall sleek and modern.
by PrettyP
Response from SamsungFeb 3, 2021
Hi PrettyP, Thank you for your feed back . Please know that your review does not go unnoticed and we value your opinion. I have provided a link that will provide more info regarding the unit dripping water from the dispenser.
(http://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser)

Thank you for choosing Samsung. ^Nic. Samsung
This fridge works great, the hub part and technology put into it is awesome, my phone links to th...
This fridge works great, the hub part and technology put into it is awesome, my phone links to the fridge so I can customize the hub with family photos and notes, radio and music. Love the fact I can see inside the fridge while I'm at the store or see the shopping list created on the fridge.
by Deerscars
Samsung forever
Easy to install , perfect fridge no comment . In one simple word you can’t go wrong with Samsung , all my alliances (whatever Samsung makes ) are from them and I will always buy Samsung Appliances
by Zeroidkv
Bait and switch
My husband surprised me with this refrigerator yesterday. When it arrived, it had all of the advertised apps on it including Allrecipes and Tasty. I was so excited to link my account for those apps to the fridge to make meal planning a breeze. However, this morning, the fridge went through an update, which removed both of those apps! Allrecipes was replaced by a BBC app, meaning I have to convert the temps and try to find exotic ingredients. Not helpful, Samsung! Otherwise, the fridge works fine.
by Jmarisk
Response from SamsungFeb 3, 2021
Hello Jmarisk, if you are still having issues with your unit, we would love to speak to you about this matter. Please feel free to reach out to our team directly, toll-free call (Mon-Fri: 9AM-6PM EST): 1-866-813-2404. We thank you for being a part of the Samsung family. ^Shifa Samsung
Great Product...
Great Product
by Justin
Response from SamsungFeb 3, 2021
Hi Justin! Thanks for the great review for your Samsung Family Hub refrigerator. We are so happy that the beautiful design and quality performance with smart technology had arrived at your home. ^Shifa Samsung
Showing 1-10 of 464 reviews