Internet # 301328387

Model # RF265BEAESR

Store SKU # 1002430222

Store SO SKU # 1002425423

The product you chose is discontinued, but we found something similar you might like.

Samsung
Model RF27T5501SR
Internet #312904454
Store SO SKU #1005456384

35.75 in. W 26.5 cu. ft. 3-Door Family Hub French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel

(903)

Compare to Discontinued Model

$339900

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Discontinued Model:

Samsung

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel

See inside refrigerator from anywhere with 3 built-in cameras
Customize Family Board: pictures, stickers, hand-written notes
Transition Spotify music from any mobile device to your fridge
View More Details

Product Details

Samsung's Family Hub refrigerator makes it easier to connect to what's most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family's calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.

Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby's room
Create and share your shopping lists on your fridge or mobile device
Personalize your screen saver with your favorite photos, weather and animations
Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
Automatically assigns expiration notifications, based on items your cross off your shopping list
Sync calendars for family activities and events
Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
Intelligent voice assistant allows hands free navigation
Recognizes user's voice and provides a personalized experience
Plan a meal based on what food is inside your refrigerator
Share photos and notes from your mobile device
Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
GrubHub - 1-tap ordering of past restaurant orders
2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
Available in black stainless steel and stainless steel
Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
Click here to learn more about Eco Options and Energy Efficiency

Click here for more information on Electronic Recycling Programs
California residents

Additional Resources

From the Manufacturer

Dimensions: H 70, W 35.75, D 35.63

Specifications

Installation Depth

Standard Depth

See Similar Items

Total Capacity (cu. ft.)

Dispenser Features

Water DispenserCubed Ice

No of Doors

3 Door

See Similar Items

Depth (Excluding Handles) (in.)

33.5

See Similar Items

Height to Top of Door Hinge (in.)

See Similar Items

Dimensions

Depth (Excluding Handles) (in.)

33.5

Depth (Including Handles) (in.)

35.63

Depth (Less Door) (in.)

29.25

Depth With Door Open 90 Degrees (in.)

48.13

Height to Top of Door Hinge (in.)

Height to Top of Refrigerator (in.)

68.63

Product Depth (in.)

35.63

Product Height (in.)

Product Width (in.)

35.75

Refrigerator Width (in.)

35.75

Details

Appliance Category

Refrigerator

Appliance Series

Samsung Family Hub

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

Stainless

Color - Door Handle(s)

Stainless Steel

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Door Finish

Smooth

Energy Consumption (kWh/year)

637

Energy Efficiency Tier Rating

Tier II

Freezer Capacity (cu. ft.)

8 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, Ice Maker, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Bottom Door Freezer

General Features

Door Alarm, Hidden Hinge, Interior Light, LED Light Type, Wheels

Hub Required

Samsung SmartThings Hub

Ice Maker Features

Automatic Ice Level Control/Shutoff, Filtered Ice, Hidden Controls, Removable Basket

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Number of Doors

3 Door

Number of Drawers

No Drawers

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Power Options

Plug-in

Product Weight (lb.)

309 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

16 cu ft

Remote Access

Requires Hub?

Requires Smart Hub

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

24.2 cu ft

Voice Control Hub Required

Alexa via Samsung SmartThings Hub Voice Control via Proprietary App

Water Filter Replacement Model#

HAF-CIN, HAF-CINS

Works With

Alexa, Ecobee, Google, INSTEON, Proprietary App, Ring, Samsung SmartThings

Warranty / Certifications

Manufacturer Warranty

Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

Q:We have had our refrigerator a little over a year and Bixby has already stopped working. It comes...

by|Dec 18, 2020

1 Answer

Answer This Question

A: I am including a helpful troubleshooting guide to assist you with the Bixby app (https://bit.ly/3mxWBqk). Thank you for being a Samsung customer! ^Lena

by|Dec 18, 2020

Q:will home depot delivery, install an ice maker water line if i dont have one in my house?

by|Jun 6, 2020

1 Answer

Answer This Question

A: No

by|Jun 12, 2020

Q:Height?

by|May 22, 2020

2 Answers

Answer This Question

A: If you are asking for the overall height of this unit, it is 70 inches.

by|May 26, 2020

A: This family hub refrigerator is 70" high, Kelly. ^Lo

by|May 25, 2020

Q:does it have a camera and if so, can you use iPhone with it, and what type of doorbell can you use?

by|May 22, 2020

1 Answer

Answer This Question

A: Hello, Sunshine. This family hub refrigerator does in fact have a camera and is compatible with both Apple iOS and the Ring Doorbell app. ^Lo

by|May 25, 2020

Customer Reviews

3.9 out of 5

(455)

3.9
out of 455 reviews
63% recommend this product

240

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Showing 1-10 of 455 reviews

Jan 28, 2023

Terrible Ice Maker

I wanted to love this refrigerator, I really did. My entire kitchen is Samsung (microwave, range, dishwasher) so of course, this sweet family hub refrigerator should be part of the package as well, right? Sure it looks great but it certainly has its fair share of flaws. For starters, the water leaks a little bit whenever you're finished dispensing water. If that isnt cleaned up immediately, it will drip down the door and leave stains. I realize this is not a huge deal in the grand scheme of things, but or the price of this refrigerator, it shouldn't be an issue. The real issues come when it comes to the ice maker! Be prepared to defrost the ice maker FREQUENTLY, once a week for best results. If you do not, the ice maker will clog up, stop making ice, and cause damage to the unit. While reading up on this issue, I learned that the refrigerator includes small heaters that run automatically in order to greatly reduce ice buildup, but this doesn't do the job. Every week I have to put the refrigerator in "engineer mode" to force run the defrosting heaters and then manually pull off the built up ice. This only occurs in the ice maker. I've had this unit for about 5 years now and it really has been good to me, but when people come over and comment on this beautiful appliance but then try to get ice from a nonfunctioning ice maker, it's embarrassing! Meanwhile, as I perform my weekly Friday night ritual of force running the defrosters (and listening to the annoying chime the refrigerator makes while force defrosting, I always wonder to myself, "was this worth it?" So, I'll let you decide. If ice isn't a big deal to you and you don't mind a broken ice maker, then sure, this may be the refrigerator for you. If you want ice and don't want to wipe up dribble from an appliance at this price point, please skip this model. I have attached photos before and after my weekly defrost showing the ice buildup, the cracked ice maker due to the buildup, and the cleared buildup after force running the defroster.

Hi Marquis, We thank you for loving this Samsung refrigerator for so long. We are here to help with your experiences with the refrigerator model. We have released a firmware update that can help prevent and possibly resolve the ice maker being frozen over. Please ensure that this Family Hub refrigerator is connected to SmartThings and is connected to the internet so it can receive the latest updates. I have shared Samsung links below to help with your experience with the ice maker. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshooting/TSG01001791/ Connect Family Hub and non-Family Hub fridges to SmartThings: https://www.samsung.com/us/support/answer/ANS00087122/ I have also shared a Samsung link that will help with your water dispenser. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145409941 to help our team pull up your information. Leo