Internet #301328387

Model # RF265BEAESR

Store SO SKU #1002425423

Samsung 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel
0887276192352

Samsung

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel

Model# RF265BEAESR
Store SO SKU# 1002425423
  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
$ 2,197 80
$3,110.00

Save $912.20 (29%)

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What We Offer

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Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
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Product Overview

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.
  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
Model #: RF265BEAESR
Internet #: 301328387

Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.

  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Key Features

Product Overview
Key Features
  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.
  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
Model #: RF265BEAESR
Internet #: 301328387

Samsung’s Family Hub refrigerator makes it easier to connect to what’s most important to you: your family and home, whenever and wherever. Family Hub lets you manage your family’s calendars, play music on Spotify, share pictures and stay connected right on your refrigerator. Now with Family Board, a digital bulletin board, you can customize pictures, add stickers and leave hand written notes for your family.

  • Samsung SmartThings app allows you to control all your smart devices and appliances; set lights, adjust the thermostat or monitor your baby’s room
  • Create and share your shopping lists on your fridge or mobile device
  • Personalize your screen saver with your favorite photos, weather and animations
  • Stream music with Amazon Music, Pandora, iHeartRadio, Spotify Connect and TuneIn (radio)
  • See, hear and speak to anyone at the front door from your Family Hub with Ring Video Doorbell (sold separately)
  • Automatically assigns expiration notifications, based on items your cross off your shopping list
  • Sync calendars for family activities and events
  • Mirror your Samsung TV or Samsung phone full screen, directly on your Family Hub
  • Receive Wi-Fi updates so your fridge stays up-to-date with the latest features and apps
  • Intelligent voice assistant allows hands free navigation
  • Recognizes user’s voice and provides a personalized experience
  • Plan a meal based on what food is inside your refrigerator
  • Share photos and notes from your mobile device
  • Nomiku - is a clip-on appliance that turns any pot into a temperature-controlled water bath, perfect for sous vide cooking. Never overcook a steak, never have chewy veggies, and never serve a warm cocktail again
  • GrubHub - 1-tap ordering of past restaurant orders
  • 2016 ENERGY STAR Certified - Meets the strict 2016 energy efficiency specifications and standards
  • Available in black stainless steel and stainless steel
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

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Price
Was $2,999.00
$1,998.00
Save $1,001.00 (33%)
Was $3,110.00
$2,197.80
Save $912.20 (29%)
Was $2,499.00
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Ratings (118) (273) (3020) (74)
Ice/Water Dispenser Yes
Refrigerator Width (In.) 35.75 35.75 35.63 35.7
Depth (Excluding Handles) 34 in 33.50 32.13 34 in
Counter Depth (Yes/No) No No No No
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Specifications

Installation Depth
Standard Depth
Total Capacity (cu. ft.)
24.2
Depth
33.50
Ice/Water Dispenser
Both
Height to Top of Door Hinge (in.)
70
No of Doors
3 Door
Height to Top (in.)
68.63
Ice Maker Type
Single Ice Maker

Specifications

Installation Depth
Standard Depth
Total Capacity (cu. ft.)
24.2
Depth
33.50
Ice/Water Dispenser
Both
Height to Top of Door Hinge (in.)
70
No of Doors
3 Door
Height to Top (in.)
68.63
Ice Maker Type
Single Ice Maker

Dimensions

Depth (Excluding Handles)
33.50
Depth (Including Handles)
35.63
Depth (Less Door)
29.25
Depth With Door Open 90 Degrees (In)
48.13
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.63
Product Depth (in.)
35.63
Product Height (in.)
70
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Capacity (cu. ft.)
8
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,LED Light Type,Sliding-Bulk Storage Baskets
Freezer Type
Bottom Door Freezer
General Features
Door Alarm,Hidden Hinge,Interior Light,LED Light Type,Wheels
Hub Required
Samsung SmartThings Hub
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Hidden Controls,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Power Options
Plug-in
Product Weight (lb.)
309 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
16
Remote Access
Remote Access
Requires Hub?
Requires Smart Hub
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves
Temperature Control Type
Internal digital
Total Capacity (cu. ft.)
24.2
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-CIN, HAF-CINS
Works With
Alexa, Ecobee, Google, INSTEON, Proprietary App, Ring, Samsung SmartThings, Wink

Warranty / Certifications

Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

Does ice maker have shaved ice capability?

Asked by: Ilovegators
"Crushed Ice" but yes! There is regular cubed and crushed options.
Answered by: Alex
Date published: 2019-06-18

whereis the ice maker located? Is there stainless steel panels on sides of refrigerator as my si...

whereis the ice maker located? Is there stainless steel panels on sides of refrigerator as my sides are exposed?
Asked by: Maisie
The ice maker is in the left-hand side of the unit. Yes, the cabinet has a stainless finish.
Answered by: CommunityAnswer
Date published: 2019-02-22

is there the tray to catch the ice that falls from the ice maker?

is there the tray to catch the ice that falls from the ice maker?
Asked by: None
no there is not
Answered by: spanky
Date published: 2018-12-17

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?

does this come in black stainless? Does HD offer 0% Interest? If so, for how many months?
Asked by: Donna
up to 24 months
Answered by: carlos
Date published: 2018-04-26
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Customer Reviews

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel is rated 3.8 out of 5 by 273.
Rated 1 out of 5 by from Do your research! Before purchasing this product please Google “Samsung french door refrigerator ... Do your research! Before purchasing this product please Google “Samsung french door refrigerator freezing up” before purchasing. I wish I had before I bought mine. 6 months into ownership I heard a chirping noise from the interior of the refrigerator. Apparently when the unit goes into automatic defrost it only melts partially and then refreezes into a block of ice covering the coils. This in turn will block the evaporator fan from spinning. This happens every 6-8 months despite leveling the unit as directed by the Samsung manual. I’ve had to replace the evaporator fan motor several times and have lost countless dollars in spoiled food because it won’t hold temperature when it freezes up. Hope this helps.
Date published: 2019-06-19
Rated 5 out of 5 by from So far so good. I have been wanting a "smart"... So far so good. I have been wanting a "smart" fridge for quite some time and took the plunge when this went on sale. Everything has been working great so far. I love that it tells me when the ice is full, that the filter is good/clean, the temps of the fridge and freezer, etc. My kids love the "whiteboard" and draw pictures for me every day to look at and can even view them on my phone. We've uploaded our calendars to it too and lets us know when something is coming up. The only small downside is I wish the fridge was more "rearrangable". We are a family of 6 so I stock up on things like milk and other drinks and it seems you can only fit so many gallons of milk in there along with other pitchers of drinks. But, this is is just me (& my family). Everything else as far as fridge storage is awesome. The storage on the doors and drawers are fantastic. Freezer storage is great too. Again, we are a family of 6 so I buy a lot at once!
Date published: 2019-07-02
Rated 5 out of 5 by from Smart Fridge! Wow, this thing is awesome and has a ton a features! I really like the voice control ability ("Hey Bixby") that lets you do a ton of things, from setting timers, adding things to your shopping list, playing Pandora or Spotify and even doing searches on Google (check out my video to see how it works). The phone app is good and does what you'd expect, allowing you to look inside while at the grocery store. Both the fridge software and app both seem to enjoy frequent updates which is nice. On the more fundamental refrigerator side, has a ton of storage, keeps food really fresh and seems very economical, energy wise. Has a beautiful stainless steel front fascia with solid pull handles and seems to be fairly smudge resistant. Capacity is great at 24.2 cubic feet, combined with the french door design, it allows me to store lots of food. The chest freezer with sliding shelves also maximizes space down there. Overall, highly recommend especially for tech savvy folks!
Date published: 2017-05-28
Rated 1 out of 5 by from I would not recommend any Samsung Refrigerators. Parts are very hard to get. A simple door seal ... I would not recommend any Samsung Refrigerators. Parts are very hard to get. A simple door seal is a special order that can take weeks. If a compressor or electronic panel fails, you are talking at least a month, and you can buy a new one for the cost of repair. Samsung refrigerators are JUNK and cannot be repaired at reasonable cost. At Whirlpool has parts and can repair. I am surprised home depot sells high end products that cannot be repaired.
Date published: 2019-06-22
Rated 1 out of 5 by from At what point does a company read these and take action? Purchased Family Hub French Door 2.5 mon... At what point does a company read these and take action? Purchased Family Hub French Door 2.5 months ago. Freezer failed, lost everything, missed 4 half days of work dealing with 3rd party service companies who didnt know what was wrong or how to fix it. 14 calls with Samsung service depart. 12 emails, in the meantime ice machine failed and now the upper fridge area failing. At $2,499 you'd think they would care / value the experience and take action, but we're on day 38 and still waiting for a remedy. I stood at home depot and personally persuaded 7 customers not to buy this fridge and they listened. Your failed product and failed service attempts cost me lost wages and time during failed service calls so I figured I'm only half way to the break even point of costing you fridge sales. And I realize nobody in your service depart gets paid enough to care, but hopefully someone in your product management and marketing team care enough to read reviews.
Date published: 2018-07-10
Rated 1 out of 5 by from Have had a French door model for just over 2 years, the ice maker stopped working about 1 year ag... Have had a French door model for just over 2 years, the ice maker stopped working about 1 year ago, freezes up and jams every week. I have had it apart multiple times, and literally fix it every week. My previous Whirlpool side by side in basement still works great thank goodness so we can get ice. Samsung offers no help and there is a class action lawsuit concerning Samsung ice makers, definitely a no buy!!! Do a quick google search and see what I am talking about.
Date published: 2019-05-23
Rated 3 out of 5 by from Bixby stinks We got this fridge about a week and a half ago, but already bixby won't work. No updates to fix it. It is suppose to be the fridge you can talk to, but if bixby won't work then you can't use voice command at all. It kinda defeats the whole purpose of a smart fridge.
Date published: 2019-08-01
Rated 1 out of 5 by from Do NOT buy. They want you to buy a $50 filter and change every 6 months. When changed, no water f... Do NOT buy. They want you to buy a $50 filter and change every 6 months. When changed, no water flow. No support. A major issue. Just check “no water follow after changing filter on Samsung French doer fridge”.
Date published: 2019-07-27
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