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Internet # 203673155

Model # RF263BEAESR

Store SKU # 274450

Store SO SKU #375406

24.6 cu. ft. French Door Refrigerator in Stainless Steel

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  • Ice Master produces 10 lbs. of ice per day and stores 4.2 lbs
  • CoolSelect Pantry provides added temperature control
  • Twin Cooling Plus keeps food fresher longer

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Product Details

About This Product

This 25 cu. ft. stainless steel fridge is perfect for families and those who like to entertain. The spacious interior fits even very wide items and is brightly lit by high-efficiency LED lights. Twin Cooling Plus technology helps keep food fresher for longer. And, you'll also enjoy the convenience of an in-door filtered water and ice dispenser that is capable of producing up to 10 lbs. of ice per day.

Highlights

  • High-Efficiency LED Lighting - Gently brightens virtually every corner of your refrigerator
  • 25 cu. ft. Capacity - Large capacity to fit all your favorite foods
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • Tall and Wide External Filtered Water and Ice Dispenser - Provides easy access to filtered water and cubed or crushed ice
  • Power Freezer and Power Cool Options - Provide easy access to filtered water and cubed or crushed ice
  • 2 Humidity-Controlled Crispers - Help keep your fruits and vegetables organized and accessible
  • Tempered Glass Spill-Proof Shelves - Makes cleaning leaks and spills simple
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Refrigerator door storage has 6 clear bins, including 3 gallon size, providing more shelf space
  • 24.6 cu. ft. total capacity is enough to store up to 25 bags of groceries. Refrigerator is 16.6 cu. ft., and freezer is 8.0 cu. ft.
  • EZ Open Handle on Freezer Door - Lets you easily open you fully-stocked freezer
  • Auto Pull-Out Upper Freezer Drawer - Automatically slides open for your convenience
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Color Options - Also available in Black Stainless, White, and Black
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 203673155

Model # RF263BEAESR

Store SKU # 274450

Store SO SKU #375406

Specifications

Dimensions: H 70 in, W 35.75, D 35.625

Dimensions

Depth (Excluding Handles) (in.)

33.5

Depth (Including Handles) (in.)

35.75

Depth (Less Door) (in.)

29.25

Depth With Door Open 90 Degrees (in.)

48.125

Height to Top of Door Hinge (in.)

70

Height to Top of Refrigerator Case (in.)

68.38

Product Depth (in.)

35.625

Product Height (in.)

70 in

Product Width (in.)

35.75

Refrigerator Width (in.)

35.75

Details

Appliance Category

Refrigerator

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

Gray

Color - Door Handle(s)

Stainless Steel

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Door Finish

Smooth

Energy Consumption (kWh/year)

637

Energy Efficiency Tier Rating

Tier II

Freezer Capacity (cu. ft.)

8 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Bottom Door Freezer

General Features

Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels

Ice Maker Features

Control Lockout, Filtered Ice, Removable Basket

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Number of Doors

3 Door

Number of Drawers

No Drawers

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Overall Product Height (in.)

70 in

Product Weight (lb.)

308 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

16.6 cu ft

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Storage Features

Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

External Digital

Total Capacity (cu. ft.)

24.6 cu ft

Water Filter Replacement Model#

HAF-CIN, HAF-CINS

Warranty / Certifications

Certifications and Listings

UL Listed

Manufacturer Warranty

One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

Questions & Answers

I have a Samsung doubledoor refrigerator and the freeze on the bottom is unthoughing my food. How to fix it
ByJan 8, 2024
0 Answer | 
Answer This Question

HOW DO YOU HOOKUP THE ICE MAKER/PURE WATER?
ByAug 5, 2021
1 Answer | 
Answer This Question

Great question. Please see pages 13-15 of the user manual included in this link (https://bit.ly/2VLcW13) for instructions on how to connect the water line for the ice maker and water dispenser. Thank you for being the best part of Samsung. ^Lo

By|Aug 5, 2021
    0/0


    How do I get replacement parts for this discontinued product?
    ByMar 9, 2021
    1 Answer | 
    Answer This Question

    For assistance in purchasing additional or replacement parts, please reach out to our parts distributor at either Samsungparts.com or by calling (800) 627-4368. ^Lo

    By|Mar 10, 2021
      0/0


      Ice maker
      ByNov 27, 2020
      0 Answer | 
      Answer This Question

      Ice maker I cannot remove it it’s stuck
      ByAug 28, 2020
      1 Answer | 
      Answer This Question

      If you are still having issues with your unit, I would love to speak to you about your ice bucket. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142462430. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Thank you for being a Samsung customer! ^Lena

      By|Sep 22, 2020
        0/0


        How to remove glass shelf to clean
        ByJul 10, 2020
        1 Answer | 
        Answer This Question

        We found a you tube video on how to remove the glass to clean it. Very easy once you see how.

        By|Jul 10, 2020
        0/0


        So, our fridge and freezer will randomly start getting warm. The temp shows 29 for freezer and up...
        ByJun 5, 2020
        2 Answers | 
        Answer This Question

        I'm not sure why its happening. I have not had that problem. I would call home depot.

        By|Jun 12, 2020
        0/0

        Hey there, Kayla. Here is a link to find a certified technician in your area to help resolve this (http://bit.ly/2ksKPDF). We hope you find it helpful. ^Lo

        By|Oct 28, 2023
          0/0


          How many Amps does this refrigerator have?
          ByJun 5, 2020
          2 Answers | 
          Answer This Question

          Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question, ^Lo

          By|Jun 10, 2020
            0/0

            5.3 amps

            By|Jun 17, 2020
              0/0


              Viewing 1-8 of 677

              Customer Reviews

              3.7 out of 5

              • 3.7 out of 2,132 reviews
              • 61% recommend this product
              What Customers Say
              Summarized by generative AI from text of customer reviews

              Customers say the Samsung French Door Refrigerator offers a sleek design and ample storage space, particularly appreciating the adjustable shelves and bottom freezer layout. However, many users have reported recurring issues with the ice maker, including freezing and inconsistent ice production. While the water and ice dispenser is convenient, some find it slow and prone to drips. Overall, the refrigerator is well-received for its aesthetics and functionality, but potential buyers should be aware of the common ice maker concerns.

              Filter by:
              Showing 1-10 of 2,132 reviews
              Worst appliance ever
              We have had this refrigerator for 4 years and by far it is the worst appliance I have ever owned bar none. The first year we noticed water under the beverage tray. we found that the evaporator drain was frozen. We installed a longer aluminum Clip Drain Evaporator. We never had the water under the tray again and assumed that was taken care of. Next, we have had unending problems with the icemaker freezing up and the freezer deciding to quit working. We would try to reset the controller by unplugging and unreliably the freezer would restart. The last straw has been the drinking water freezing up shattering the filter and reservoir then unthawing and dumping 20 gallons or more of water on our wood floors. We are still dealing with the floor damage as I write this. Tomorrow it will be over we are scrapping the piece of over engineered crap and buying a Frigidaire. Worst investment on an Appliance ever.
              by
              Response from Samsung CareJan 3, 2024
              We understand your frustration going through all this with your refrigerator, Rick. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice For further assistance with the freezer quitting working and drinking water freezing up, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146693126) to help our team pull up your information when you message us. Thank you. -Angelica
                Samsung products are sad
                Sad refrigerator. Now freezing up because of known problems. I lost of of our thanksgiving food. My Samsung microwave went out once. My Samsung dryer has had the elements replaced twice and my Samsung stove screen has to be replaced twice now.
                by
                Response from Samsung CareJan 18, 2024
                Greetings, We can imagine how it feels to have those appliances that don't work as they should. We are here to help you. I have shared a link below about the steps if the temperature of the Samsung refrigerator is too cold. Kindly click on the embedded frost in the refrigerator word inside the article for additional instructions. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#items-freezing-in-the-fridge-compartment We would like to speak with you more about the experience you had and determine what steps can be taken to help with your Samsung appliances. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146749256, which will help our team pull up your information. ^Rainly
                  Water leak
                  Refrigerator works fine but I keep getting water under the bottom tray I can't find the problem
                  by
                    • Recommended
                    Restoring white color need more information
                    Everything is fine, but Im restoring the paint of the fridge since my kids scratches by accident, wi want to know what color # type is? the spec sheet just says white, but theres tons of whites colors... i want to find the correct color. Can you help sharing me that info please? By the way, what rework method do you recomend or what paint do you recommend to do this? i will aapprecciate, good product, thanks!
                    by
                      • Recommended
                      DO NOT BUY THESE APPLIANCES!!! They are the worst
                      I bought all four frig, stove, dishwasher and microwave, all but the microwave have been huge disappointments!!! I have had them maybe 2 years and the dishwasher has stop working once, just went dead. The clock on the stove looks like it glitches with a constant flickering behind the clock, the name plate is coming off which is just so unattractive, plus the coating “black stainless “ is peeling under the oven door handle! Now the refrigerator although the ice maker which everyone else seems to have had trouble with has always worked well the shelf that wraps around the ice maker inside on the door has broken, the bottom has split, and let’s talk about how it’s a 4 day project the clean under the glass 🙄 why should anyone have to disassemble a refrigerator to that degree to clean under that little lip where the glass sits? These appliances are completely garbage!!! For the money I have spent I feel completely sick!
                      by
                      Response from SEA CareJan 11, 2023
                      Hello there. We all need fine working appliances to make our daily life easier. Let's go ahead and get the information you need. When your dishwasher doesn't turn on, it could be nothing to fret about. It could be a tripped circuit breaker or a switch that needs to be flipped. Please check this link for details. Samsung dishwasher does not turn on https://www.samsung.com/us/support/troubleshooting/TSG01001914/ The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Please check this link for details. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/ For the fridge's exterior, use a stainless cleaner, polish, or soft cloth, and always wipe in the grain direction. Never use abrasive cleaning products, as this could scratch the fridge's finish. Please watch these videos for some tips and guides. How to clean your Samsung refrigerator | Samsung US https://www.youtube.com/watch?v=Gw_NOk1rLAY How to deep clean your Samsung refrigerator | Samsung US https://www.youtube.com/watch?v=vWp2bnE3uhQ Sometimes messes in the fridge require deeper cleaning, and to get the job done, and you have to remove the refrigerator bins, shelves, and drawers. Please check this link for details. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. ^Camille
                        Bad ice maker and temp control
                        after three years ice maker began to malfunction. overfills then stops making ice then ice it melts and refreeze at the bottom of the compartment and bottom of the fridge. i empty the ice twice a day to keep it running and cold enough to not melt ice or i have to shut it off. shut off sometimes it takes multiple resets, which can only be done once a day to get it running again. so shuting off can mean no ice for several days. i also have to defrost or chip away at ice chunks in the compartment about every other week. the maintenance i have to di is ridiculous. i also bought a samsung dishwasher at the same time. it stsrted to leak after just over a year so i have to place a boot mat under the front of it everytime i run it. samsung tvs and phones are great, the appliances are horrible
                        by
                        Response from Samsung CareApr 18, 2022
                        Hi Xavier, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator not making ice. We will surely notate this feedback for better products and options in the future. I highly recommend visiting these links for basic troubleshooting steps: The ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001014/ Block of ice in the freezer ice bucket: https://www.samsung.com/us/support/troubleshooting/TSG01001791/ Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/ Slushy or frosty ice: https://www.samsung.com/us/support/troubleshooting/TSG01001688/ Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Water comes out when I try to dispense ice: https://www.samsung.com/us/support/troubleshooting/TSG01109814/ Cooling issues with refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ The dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/ Replace your water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144413104 Thank you for choosing Samsung. Have a great day. -Trisha-
                          Years of hassle!
                          about 2 years into having the refrigerator our ice maker started freezing over. we would defrost using tips found on internet only to find this temporary solution work for a few weeks at a time. we even found they had published about new parts made to fix this problem permanently. we bought the part just for it work for a little while and then back to normal issues again. ice even built up behind the inner back wall panel of the refrigerator. we had to remove all the food to take it off and defrost. we see the ice building up again. we haven't used our ice maker in almost a year and i just tried removing the tray and now it's stuck. can't remove it and can't get back in all the way. this is ridiculous and an evident defect in this model.
                          by
                          Response from Samsung CareMar 31, 2022
                          Hi Luz S, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared links below that may help resolve your concern https://www.samsung.com/us/support/troubleshooting/TSG01001791/ https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144355498 Leo
                            issues cooling ,a leak issue,ice not making ice
                            issues expensive item very disappointed. issues issues expensive parts cooling fan replaced $100 bucks ice maker not making ice i guess just water dispensing a leak for over a yr we are trashing it soon samsung fridge bad design poorly build. .
                            by
                            Response from SamsungNov 29, 2021
                            Hello alberto, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143926046) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung
                              2 found this review helpful
                              Disappointed
                              i bought this fridge about 2 years ago and hadn't had any problems until recently. it started making weird mechanical noises and now the ice maker often freezes to the point that it doesn't create more ice cubes....typically i've been able to manually remove all the ice. however, today i wasn't even able to because of how much it accumulated. picture attached after trying to remove everything.
                              by
                              Response from Samsung CareJan 14, 2021
                              Thank you for bringing this to our attention. To help us identify the issue, try taking a look at the link below. It goes over detailed helpful tips on how to get your dishwasher back working properly again. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/
                                Quality Issues
                                this is the worst icemaker on the planet. constantly frosts over and into the bin. have tried various methods of sealing the unit since warmer air is clearly getting in. i removed the bin and sealed the opening to watch the frost grow. **please see photo**
                                by
                                Response from Samsung CareJan 13, 2021
                                I understand your concern and we would be more than happy to assist you. Take a look at the link below for steps regarding your dilemma. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/
                                  Showing 1-10 of 2,132 reviews

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                                  Home Depot Refrigerator Delivery & Installation
                                  This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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                                  How To Measure For A New Refrigerator
                                  Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                                  Please ensure the following prior to delivery:

                                  • Water connection kit required
                                  • 110V-grounded, 3-prong electrical outlet
                                  • Water valve (shutoff) within 6 ft. of hook up
                                  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                                  • Verify your existing electrical and water connections
                                  • Empty & unplug your old refrigerator