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Internet # 203673155

Model # RF263BEAESR

Store SKU # 274450

Store SO SKU # 375406

The product you chose is discontinued, but we found something similar you might like.
35.75 in. W 27 cu. ft. 3-Door French Door Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth
  • Samsung
  • Model RF27T5201SR
  • Internet #312904318
  • Store SO SKU #1005456385
35.75 in. W 27 cu. ft. 3-Door French Door Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth
Discontinued Model:

24.6 cu. ft. French Door Refrigerator in Stainless Steel

  • Ice Master produces 10 lbs. of ice per day and stores 4.2 lbs
  • CoolSelect Pantry provides added temperature control
  • Twin Cooling Plus keeps food fresher longer
  • View More Details

Product Details

This 25 cu. ft. stainless steel fridge is perfect for families and those who like to entertain. The spacious interior fits even very wide items and is brightly lit by high-efficiency LED lights. Twin Cooling Plus technology helps keep food fresher for longer. And, you'll also enjoy the convenience of an in-door filtered water and ice dispenser that is capable of producing up to 10 lbs. of ice per day.
  • High-Efficiency LED Lighting - Gently brightens virtually every corner of your refrigerator
  • 25 cu. ft. Capacity - Large capacity to fit all your favorite foods
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • Tall and Wide External Filtered Water and Ice Dispenser - Provides easy access to filtered water and cubed or crushed ice
  • Power Freezer and Power Cool Options - Provide easy access to filtered water and cubed or crushed ice
  • 2 Humidity-Controlled Crispers - Help keep your fruits and vegetables organized and accessible
  • Tempered Glass Spill-Proof Shelves - Makes cleaning leaks and spills simple
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Refrigerator door storage has 6 clear bins, including 3 gallon size, providing more shelf space
  • 24.6 cu. ft. total capacity is enough to store up to 25 bags of groceries. Refrigerator is 16.6 cu. ft., and freezer is 8.0 cu. ft.
  • EZ Open Handle on Freezer Door - Lets you easily open you fully-stocked freezer
  • Auto Pull-Out Upper Freezer Drawer - Automatically slides open for your convenience
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Color Options - Also available in Black Stainless, White, and Black
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents


Dimensions: H 70.0, W 35.75, D 35.625



Depth (Excluding Handles) (in.)
Depth (Including Handles) (in.)
Depth (Less Door) (in.)
Depth With Door Open 90 Degrees (in.)
Height to Top of Door Hinge (in.)
Height to Top of Refrigerator (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (in.)


Appliance Category
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Color - Door Handle(s)
Stainless Steel
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Tier II
Freezer Capacity (cu. ft.)
8 cu ft
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets
Freezer Type
Bottom Door Freezer
General Features
Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels
Ice Maker Features
Control Lockout, Filtered Ice, Removable Basket
Ice/Water Dispenser
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls
Product Weight (lb.)
308 lb
Refrigeration Dispenser Features
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration
Refrigerator Capacity (cu. ft.)
16.6 cu ft
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Storage Features
Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
24.6 cu ft
Water Filter Replacement Model#

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

Questions & Answers

by|Aug 5, 2021
1 Answer
Answer This Question

A:  Great question. Please see pages 13-15 of the user manual included in this link (https://bit.ly/2VLcW13) for instructions on how to connect the water line for the ice maker and water dispenser. Thank you for being the best part of Samsung. ^Lo

by|Aug 5, 2021
    Q:How do I get replacement parts for this discontinued product?
    by|Mar 9, 2021
    1 Answer
    Answer This Question

    A:  For assistance in purchasing additional or replacement parts, please reach out to our parts distributor at either Samsungparts.com or by calling (800) 627-4368. ^Lo

    by|Mar 10, 2021
      Q:Ice maker Freezes over how to adjust temperature settings
      by|Nov 27, 2020
      0 Answer
      Answer This Question
      Q:Ice maker I cannot remove it it’s stuck
      by|Aug 28, 2020
      1 Answer
      Answer This Question

      A:  If you are still having issues with your unit, I would love to speak to you about your ice bucket. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142462430. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Thank you for being a Samsung customer! ^Lena

      by|Sep 22, 2020
        Showing 1-4 of 681

        Customer Reviews

        3.6 out of 5
        • 3.6
          out of 1,732 reviews
        • 56% recommend this product
        Filter by:
        Showing 1-10 of 1,732 reviews
        Samsung products are sad
        Sad refrigerator. Now freezing up because of known problems. I lost of of our thanksgiving food. My Samsung microwave went out once. My Samsung dryer has had the elements replaced twice and my Samsung stove screen has to be replaced twice now.
          Bad ice maker and temp control
          after three years ice maker began to malfunction. overfills then stops making ice then ice it melts and refreeze at the bottom of the compartment and bottom of the fridge. i empty the ice twice a day to keep it running and cold enough to not melt ice or i have to shut it off. shut off sometimes it takes multiple resets, which can only be done once a day to get it running again. so shuting off can mean no ice for several days. i also have to defrost or chip away at ice chunks in the compartment about every other week. the maintenance i have to di is ridiculous. i also bought a samsung dishwasher at the same time. it stsrted to leak after just over a year so i have to place a boot mat under the front of it everytime i run it. samsung tvs and phones are great, the appliances are horrible
          Response from Samsung CareApr 18, 2022
          Hi Xavier, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator not making ice. We will surely notate this feedback for better products and options in the future. I highly recommend visiting these links for basic troubleshooting steps: The ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001014/ Block of ice in the freezer ice bucket: https://www.samsung.com/us/support/troubleshooting/TSG01001791/ Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/ Slushy or frosty ice: https://www.samsung.com/us/support/troubleshooting/TSG01001688/ Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Water comes out when I try to dispense ice: https://www.samsung.com/us/support/troubleshooting/TSG01109814/ Cooling issues with refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ The dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/ Replace your water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144413104 Thank you for choosing Samsung. Have a great day. -Trisha-
            Years of hassle!
            about 2 years into having the refrigerator our ice maker started freezing over. we would defrost using tips found on internet only to find this temporary solution work for a few weeks at a time. we even found they had published about new parts made to fix this problem permanently. we bought the part just for it work for a little while and then back to normal issues again. ice even built up behind the inner back wall panel of the refrigerator. we had to remove all the food to take it off and defrost. we see the ice building up again. we haven't used our ice maker in almost a year and i just tried removing the tray and now it's stuck. can't remove it and can't get back in all the way. this is ridiculous and an evident defect in this model.
            Response from Samsung CareMar 31, 2022
            Hi Luz S, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared links below that may help resolve your concern https://www.samsung.com/us/support/troubleshooting/TSG01001791/ https://www.samsung.com/us/support/troubleshooting/TSG01109344/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144355498 Leo
              issues cooling ,a leak issue,ice not making ice
              issues expensive item very disappointed. issues issues expensive parts cooling fan replaced $100 bucks ice maker not making ice i guess just water dispensing a leak for over a yr we are trashing it soon samsung fridge bad design poorly build. .
              Response from SamsungNov 29, 2021
              Hello alberto, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143926046) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung
                2 found this review helpful
                i bought this fridge about 2 years ago and hadn't had any problems until recently. it started making weird mechanical noises and now the ice maker often freezes to the point that it doesn't create more ice cubes....typically i've been able to manually remove all the ice. however, today i wasn't even able to because of how much it accumulated. picture attached after trying to remove everything.
                Response from Samsung CareJan 14, 2021
                Thank you for bringing this to our attention. To help us identify the issue, try taking a look at the link below. It goes over detailed helpful tips on how to get your dishwasher back working properly again. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/
                  Quality Issues
                  this is the worst icemaker on the planet. constantly frosts over and into the bin. have tried various methods of sealing the unit since warmer air is clearly getting in. i removed the bin and sealed the opening to watch the frost grow. **please see photo**
                  Response from Samsung CareJan 13, 2021
                  I understand your concern and we would be more than happy to assist you. Take a look at the link below for steps regarding your dilemma. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01109344/
                    Ice Maker Constantly Freezes Up
                    the icemaker continually ices up. this creates a wedge of frozen cubes which prevents the ice from falling into the dispenser and consequently making more ice. i regularly have to use a knife to break up the ice jam. am now resorting to manually defrosting the unit with a blow-dryer.
                      Reliability is HORRIBLE!
                      My ice maker froze up a little after 1 year. Defrosted the ice maker a number of times until it totally quit working. The coils in the back of the inside completely iced over after about 2 years. Defrosted a number of times (total pain in the a&&) and now the fridge cannot get over 46 degrees even though I have set it between 34-40 degrees F. The last time I thawed it out it only took 2 weeks before I saw ice developing on the back wall coils again. Stuff now spoils quickly and I will probably be buying a new one and this current fridge is only 4 years old!!! Stay away from Samsung. Their customer service people would not help me other than call someone to come out. Go to youtube and look. There are sooo many people showing how to thaw the fridge and ice maker out. It is comical. So many people who had technicians out who couldn't fix it but still charged them. Do you reseach.
                        2 found this review helpful
                        Spent a small fortune on this unit. Worked fine for only a few months. Then it started. We are on the third ice make and it quit months ago. The drain freezes in the refrigerator section. We live with constant towels soaking up the drain water. This unit reminds me of the Pontiac Fiero “looks good, won’t run”. Do not buy a Samsung refrigerator. You will be sorry if you do.
                          1 found this review helpful
                          Ice ice
                          The fridge freezes up slowly, and I have to take the back panel off and defrost it. First time took 2 years, then maybe a year. Then months, now I defrosted it 2 weeks ago and it's keeping a constant 46° in the fridge, with a nice vibrating sound of the fan spinning and hitting ice. Thanks Samsung, and home depot for helping out.
                          Response from SamsungFeb 3, 2021
                          Hello Whatman! We appreciate your Review. I know it can be frustrating not to have iace. We would love to assist as much as we can .
                          We can be reached via any of the following using ticket number: 1142467654
                          1. Facebook Messenger: http://m.me/samsungsupport
                          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                          ^Nic Samsung
                            1 found this review helpful
                            Showing 1-10 of 1,732 reviews

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                            Please ensure the following prior to delivery:

                            • Water connection kit required
                            • 110V-grounded, 3-prong electrical outlet
                            • Water valve (shutoff) within 6 ft. of hook up
                            • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                            • Verify your existing electrical and water connections
                            • Empty & unplug your old refrigerator