The product you chose is discontinued, but we found something similar you might like.
- Samsung
- Model RF27T5201SR
- Internet #312904318
- Store SO SKU #1005456385
35.75 in. W 27 cu. ft. 3-Door French Door Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth
Discontinued Model:
- Ice Master produces 10 lbs. of ice per day and stores 4.2 lbs
- CoolSelect Pantry provides added temperature control
- Twin Cooling Plus keeps food fresher longer
- View More Details
Product Details
Specifications
Dimensions: H 70.0, W 35.75, D 35.625
Specifications
Dispenser Features
Water DispenserCubed Ice
Dimensions
Depth (Excluding Handles) (in.)
33.5
Depth (Including Handles) (in.)
35.75
Depth (Less Door) (in.)
29.25
Depth With Door Open 90 Degrees (in.)
48.125
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.38
Product Depth (in.)
35.625
Product Height (in.)
70.0
Product Width (in.)
35.75
Refrigerator Width (in.)
35.75
Details
Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Gray
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
637
Energy Efficiency Tier Rating
Tier II
Freezer Capacity (cu. ft.)
8 cu ft
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets
Freezer Type
Bottom Door Freezer
General Features
Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels
Ice Maker Features
Control Lockout, Filtered Ice, Removable Basket
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
3 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls
Product Weight (lb.)
308 lb
Refrigeration Dispenser Features
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration
Refrigerator Capacity (cu. ft.)
16.6 cu ft
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Storage Features
Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves
Temperature Control Type
External Digital
Total Capacity (cu. ft.)
24.6 cu ft
Water Filter Replacement Model#
HAF-CIN, HAF-CINS
Warranty / Certifications
Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only
Questions & Answers
681Questions
Q:HOW DO YOU HOOKUP THE ICE MAKER/PURE WATER?
by|Aug 5, 2021
1 Answer
Q:How do I get replacement parts for this discontinued product?
by|Mar 9, 2021
1 Answer
Q:Ice maker
Freezes over how to adjust temperature settings
by|Nov 27, 2020
0 Answer
Q:Ice maker I cannot remove it it’s stuck
by|Aug 28, 2020
1 Answer
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Dec 1, 2023
Samsung products are sad
Sad refrigerator. Now freezing up because of known problems. I lost of of our thanksgiving food. My Samsung microwave went out once. My Samsung dryer has had the elements replaced twice and my Samsung stove screen has to be replaced twice now.
by
Customer review from Samsung USApr 15, 2022
Bad ice maker and temp control
after three years ice maker began to malfunction. overfills then stops making ice then ice it melts and refreeze at the bottom of the compartment and bottom of the fridge. i empty the ice twice a day to keep it running and cold enough to not melt ice or i have to shut it off. shut off sometimes it takes multiple resets, which can only be done once a day to get it running again. so shuting off can mean no ice for several days. i also have to defrost or chip away at ice chunks in the compartment about every other week. the maintenance i have to di is ridiculous. i also bought a samsung dishwasher at the same time. it stsrted to leak after just over a year so i have to place a boot mat under the front of it everytime i run it. samsung tvs and phones are great, the appliances are horrible
by
Response from Samsung CareApr 18, 2022
Hi Xavier,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator not making ice. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
The ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Block of ice in the freezer ice bucket:
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Ice does not dispense:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Slushy or frosty ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Water comes out when I try to dispense ice:
https://www.samsung.com/us/support/troubleshooting/TSG01109814/
Cooling issues with refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
The dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
Replace your water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144413104
Thank you for choosing Samsung. Have a great day.
-Trisha-
Customer review from Samsung USMar 17, 2022
Years of hassle!
about 2 years into having the refrigerator our ice maker started freezing over. we would defrost using tips found on internet only to find this temporary solution work for a few weeks at a time. we even found they had published about new parts made to fix this problem permanently. we bought the part just for it work for a little while and then back to normal issues again. ice even built up behind the inner back wall panel of the refrigerator. we had to remove all the food to take it off and defrost. we see the ice building up again. we haven't used our ice maker in almost a year and i just tried removing the tray and now it's stuck. can't remove it and can't get back in all the way. this is ridiculous and an evident defect in this model.
by
Response from Samsung CareMar 31, 2022
Hi Luz S,
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared links below that may help resolve your concern
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144355498
Leo
Customer review from Samsung USNov 27, 2021
issues cooling ,a leak issue,ice not making ice
issues expensive item very disappointed.
issues issues expensive parts
cooling fan replaced $100 bucks
ice maker not making ice i guess just water dispensing
a leak for over a yr we are trashing it soon samsung fridge bad design poorly build.
.
by
Response from SamsungNov 29, 2021
Hello alberto, we are sorry to hear that your experience has been less than ideal. This experience is not what we expect for our customers. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143926046) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
Jan 13, 2021
Disappointed
i bought this fridge about 2 years ago and hadn't had any problems until recently. it started making weird mechanical noises and now the ice maker often freezes to the point that it doesn't create more ice cubes....typically i've been able to manually remove all the ice. however, today i wasn't even able to because of how much it accumulated.
picture attached after trying to remove everything.
by
Response from Samsung CareJan 14, 2021
Thank you for bringing this to our attention. To help us identify the issue, try taking a look at the link below. It goes over detailed helpful tips on how to get your dishwasher back working properly again. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Customer review from Samsung USJan 11, 2021
Quality Issues
this is the worst icemaker on the planet. constantly frosts over and into the bin. have tried various methods of sealing the unit since warmer air is clearly getting in. i removed the bin and sealed the opening to watch the frost grow. **please see photo**
by
Response from Samsung CareJan 13, 2021
I understand your concern and we would be more than happy to assist you. Take a look at the link below for steps regarding your dilemma. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Customer review from Samsung USNov 25, 2020
Ice Maker Constantly Freezes Up
the icemaker continually ices up. this creates a wedge of frozen cubes which prevents the ice from falling into the dispenser and consequently making more ice. i regularly have to use a knife to break up the ice jam. am now resorting to manually defrosting the unit with a blow-dryer.
by
Customer review from Samsung USSep 16, 2020
Reliability is HORRIBLE!
My ice maker froze up a little after 1 year. Defrosted the ice maker a number of times until it totally quit working.
The coils in the back of the inside completely iced over after about 2 years. Defrosted a number of times (total pain in the a&&) and now the fridge cannot get over 46 degrees even though I have set it between 34-40 degrees F. The last time I thawed it out it only took 2 weeks before I saw ice developing on the back wall coils again. Stuff now spoils quickly and I will probably be buying a new one and this current fridge is only 4 years old!!!
Stay away from Samsung. Their customer service people would not help me other than call someone to come out. Go to youtube and look. There are sooo many people showing how to thaw the fridge and ice maker out. It is comical. So many people who had technicians out who couldn't fix it but still charged them. Do you reseach.
by
Jul 13, 2020
Beware
Spent a small fortune on this unit. Worked fine for only a few months. Then it started. We are on the third ice make and it quit months ago. The drain freezes in the refrigerator section. We live with constant towels soaking up the drain water. This unit reminds me of the Pontiac Fiero “looks good, won’t run”. Do not buy a Samsung refrigerator. You will be sorry if you do.
by
Jul 13, 2020
Ice ice
The fridge freezes up slowly, and I have to take the back panel off and defrost it. First time took 2 years, then maybe a year. Then months, now I defrosted it 2 weeks ago and it's keeping a constant 46° in the fridge, with a nice vibrating sound of the fan spinning and hitting ice. Thanks Samsung, and home depot for helping out.
by
Response from SamsungFeb 3, 2021
Hello Whatman! We appreciate your Review. I know it can be frustrating not to have iace. We would love to assist as much as we can .
We can be reached via any of the following using ticket number: 1142467654
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Nic
We can be reached via any of the following using ticket number: 1142467654
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Nic
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Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.
Please ensure the following prior to delivery:
- Water connection kit required
- 110V-grounded, 3-prong electrical outlet
- Water valve (shutoff) within 6 ft. of hook up
- Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
- Verify your existing electrical and water connections
- Empty & unplug your old refrigerator
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