Fantastic machine...with a few quirks.With all the talk of this new "WaterWall" wash system being THE greatest change in dishwasher technology, I was interested in knowing and seeing if it made a difference. My conclusion, it works incredibly well on even the dirtiest and muckiest dishes. The machine itself is BEAUTIFUL. Sleek lines, pretty lights, and quiet like I've never experienced before - the machine is literally unheard even in it's loudest cycle.
Without a doubt my favorite perk is that it opens the door automatically when it is finished washing to enhance the drying time and use less energy. It's a really great way to let you know "hey the cycle is finished, time to put away your dishes".
While I love so many things about the machine there are a couple of negative caveats. Most of them have to do with the top rack and the upper utility rack. The top rack itself is hard to pull out smoothly. For whatever reason, it doesn't want to slide out easily, and tends to get hung up. The top rack is also supposed to be adjustable. There are two levers for setting the rack up higher or lower on either the left or the right sides. Unfortunately no matter how many times we tried to adjust one side higher than the other, we could not get the spray arm attachment to align correctly with the back connection, when only one side was up. When this happened we could not shut the front door of the dishwasher. The rack finally had to either be up or down on BOTH sides no matter what we tried to do to get it to accept the angled adjustment. Unfortunately, this made it difficult for taller (30oz) YETI mugs to be washed at the same time when we also needed to wash our bigger Pottery Barn (12") dinner dishes. If the angled setting of the top rack would work, it looks like the items would fit, but my machine just could not adjust on an angle. If we wanted to wash both items at the same time, we had to put the YETI mugs on the bottom rack with the top rack at it's highest setting. If we left the top rack in it's low setting, our very 12" large plates, absolutely would not fit. If the rack was left unadjusted, the spinning water arm on the bottom of the rack would not spin because it hit the plate.
While I initially liked the upper 'utility rack', the more I use the machine the more I feel that it just takes up a lot of room, and I can't help but wonder if the Dishwasher would be better suited without the top utility rack altogether. I more often have much more to wash on the regular top rack, than I ever do with the utility rack. Having an option to simply take this rack out, might be a good idea. My honest opinion is perhaps the folks at Samsung should totally rethink this top utility rack. It really isn't doing that much good to be taking up that much space away from the much need room for the items in the regular top rack.
Other than the top rack issues, the only other things I can point out are the fingerprint issues on the stainless steel front. Perhaps the Black Stainless steel shows up less fingerprints? I don't know.
The power buttons are a bit complex. You must hit the power button to start any cycle - our old GE Profile machine had raised buttons, that we simply had to press "start" when we were ready to start the wash cycle. With this machine, the buttons are completely flat with very light colored writing - it's virtually impossible to start the machine without having an overhead light on. It would be VERY nice if the entire panel would light up when you press the Power button, so that you could easily SEE what button you want or need to press. Instead the power button lights up, and I need to get my glasses to see what/where the start button is. I can imagine that this will become old hat at some point and muscle memory will train me properly to just hit the buttons that I need to. Unfortunately until then, I will continue to need both a light and my glasses.
It's a beautiful machine. It washes and cleans dishes like no other machine I've used before - the WaterWall technology really is the way of the future for dishwashers!
by DIYgurl