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Internet # 206955054

Model # RF28K9580SR

Store SKU # 1001775483

Store SO SKU #1001775483

27.9 cu. ft. Family Hub 4-Door Flex French Door Refrigerator in Stainless Steel

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  • Built-in cameras for food management and direct grocery ordering
  • Share multiple calendars, photos and notes
  • Stream music, videos and mirror your TV
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Product Details

About This Product

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with food management, family connection and entertainment capabilities – all controlled from a 21.5” WiFi enabled touchscreen on a beautiful 4-Door Flex Refrigerator.

Highlights

  • 28 cu. ft. Capacity - Large capacity to fit all your favorite foods
  • Metal Cooling - Locks in cold and seals in freshness. Includes Triple cooling, which features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones
  • Ice Master Ice Maker in the Refrigerator - Produces up to 8.8 lbs. of ice per day and stores up to 4.2 lbs. of ice
  • Surface LED Lighting - Gently brightens virtually every corner of your refrigerator
  • Fingerprint-Proof Coating - Helps eliminate fingerprints and smudges so you fridge always looks its best
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • Interior Stainless Steel Accents - For a clean, modern appearance
  • Tempered Glass SpillProof Shelves - Makes cleaning leaks and spills simple
  • EZ Slide-Out Shelves in Freezer and FlexZone - Lets you easily open you fully-stocked freezer
  • Flip-Up Shelf - Accommodates taller items instantly
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Water Filter Indicator - Reminds you when it's time to replace the filter so you get the freshest, cleanest water from you refrigerator
  • Accessories - HAF-CIN/EXP Water Filter
  • Color Options - Also available in Black Stainless Steel
  • Complimentary Elite Service includes a 1-time in-home tutorial, where a product specialist will explain all the functions, provide tips-and-tricks, and answer any questions on your new Family Hub refrigerator. Also enjoy our concierge call-in service - a dedicated support team that gives you a direct line to a Samsung Agent
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Family Hub 4-Door Flex French Door Refrigerator
  • Click here for more information on Electronic Recycling Programs

Product Information

Internet # 206955054

Model # RF28K9580SR

Store SKU # 1001775483

Store SO SKU #1001775483

Specifications

Dimensions: H 71.85 in, W 35.75, D 34.29

Dimensions

Depth (Excluding Handles) (in.)

34.29 in

Depth (Including Handles) (in.)

34.29

Depth (Less Door) (in.)

29.45 in

Depth With Door Open 90 Degrees (in.)

47.56

Height to Top of Door Hinge (in.)

71.85

Height to Top of Refrigerator Case (in.)

70.75

Product Depth (in.)

34.29

Product Height (in.)

71.85 in

Product Width (in.)

35.75

Refrigerator Width (in.)

35.75

Details

Appliance Series

Samsung Family Hub

Appliance Type

French Door Refrigerator

Color - Appliance Cabinet

Stainless

Color - Door Handle(s)

Brushed Stainless recessed handle

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Door Finish

Smooth

Energy Consumption (kWh/year)

778

Energy Efficiency Tier Rating

Tier I

Freezer Door Type

Swing Door

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, Drain, Ice Maker, In-door Storage, LED Light Type, Lift-Out Bulk Storage Baskets, Low Voltage Protection, Power On Light Indicator, Safety Lock, Sliding-Bulk Storage Baskets, Temperature Alarm

General Features

Child Lock, Door Alarm, Flat-back Design, Hidden Hinge, Interior Light, LED Light Type, Locking Door, Reusable Filter, Smudge-Proof, Triple Evaporating Cooling System, Wheels

Hub Required

No hub connection available

Ice Maker Features

Automatic Ice Level Control/Shutoff, Clean Cycle, Control Lockout, Filtered Ice, Hidden Controls, Ice Maker, In-Door Ice Maker, Lighted Bin, Removable Basket

Installation Depth

Standard Depth

Number of Doors

4 Door

Operational Features

Dual Evaporated Cooling System, Humidity Control, Humidity Controlled Crisper, Independent Refrigerator Cooling, Regulator, Vibration-free Operation

Overall Product Height (in.)

71.85 in

Power Options

Hardwired

Product Weight (lb.)

438.72 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Adjustable Racks, Deli Drawer, Gallon Door Storage, Pizza Box Slot, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves, Tilt Pocket Door Bins

Temperature Control Type

External Digital

Total Capacity (cu. ft.)

27.9 cu ft

Voice Control Hub Required

No Voice Control

Water Filter Replacement Model#

HAF-CIN

Works With

Proprietary App

Warranty / Certifications

Certifications and Listings

UL Listed

Manufacturer Warranty

1 Year Parts/LaborFive (5) years Parts and Labor on sealed Refrigeration system only Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Questions & Answers

Are there goig to be a price drop for the Family Hub 4-Door Flex French Door Refrigerator in the ...
ByApr 13, 2017
1 Answer | 
Answer This Question

Hi CW, unfortunately, we are not made aware of sales in advance. Stay in touch by registering for our online newsletter and receive special offers and promotions right in your inbox! Connect with us on Facebook, Twitter, and Pinterest for all kinds of inspiration! Become a Home Depot insider: http://pages.homedepot.com/Optin?storeId=10051&langId=-1&catalogId=10053&ExactTarget&email=&Source=GLOBALOPTIN Facebook: https://www.facebook.com/homedepot Twitter: https://twitter.com/HomeDepot Pinterest: http://pinterest.com/homedepot/ We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot

By|May 24, 2017


Can I keep the display in sleep mode or off, while keeping the camera on?
ByMar 28, 2017
0 Answer | 
Answer This Question

if I were to get the newest model which has VOICE RECOGNITION,to ensure no confusion; what model# would that be?
ByFeb 17, 2017
0 Answer | 
Answer This Question

Hi, I have 2 questions regarding my fridge,I'd really like to know if the fridge can connect with...
ByFeb 9, 2017
1 Answer | 
Answer This Question

Hi Manj, the full dimensions of the refrigerator are 35.7" x 71.8" x 34.2". The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). ^Rosi

By|May 4, 2023


    How do you get power on to the freezer and refrigerate
    ByJan 16, 2017
    0 Answer | 
    Answer This Question

    Can I connect this to a wifi/bluetooth A/V Receiver and control its music/TV functions through a ...
    ByJan 10, 2017
    1 Answer | 
    Answer This Question

    No you cannot. It doesn't have blue tooth capacity. Wi-Fi is very limited. Not worth it. Wait for hub 2.0.

    By|May 4, 2023


      What is the width with the doors open?
      ByNov 20, 2016
      0 Answer | 
      Answer This Question

      What Refrigerant Does it Use?
      ByOct 13, 2016
      1 Answer | 
      Answer This Question

      Hi NeedCoolStuff, the Freon used in this refrigerator is R134a. ^Rosi

      By|May 4, 2023


        Viewing 1-8 of 16

        Customer Reviews

        3.8 out of 5

        • 3.8 out of 375 reviews
        • 72% recommend this product
        Filter by:
        Showing 1-10 of 375 reviews
        Samsung fridge
        [This review was collected as part of a promotion.] Samsung Electronics has been the best product in my house I love it .
        by
          • Recommended
          Most expensive regret
          Worst appliances ever. Have endured multiple issues with this Samsung Family Hub model. Bad seal, ice maker & finally, the Family Hub touch screen. Headache from the start. Poor quality products and even worse tech service. They haven't fixed anything, so it's not worth calling again. Will NEVER purchase another Samsung appliance. WOULD GIVE "0" stars if I could.
          by
          Response from SEA CARESep 3, 2024
          Greetings! We're deeply saddened about the difficulty you're facing with the refrigerator. We got your back. The links below will show you the steps to increase the effectiveness of the ice maker and the hub screen panel. For more details, please select the corresponding topics that affect its ice production and the panel's efficiency. Learn more by visiting the instructional videos and the hyperlinks. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ The Refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/ We would like to speak with you personally to further assist you with the door seal and have it checked on our end. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147496991, to help our team pull up your information. Have a great day! ^Chrystel
            Excessive repair requests for high temperatures
            This Refrigerator was delivered in 4 Jan 2019 following my home closing date. From 26 Jun 2021 to present of this post, I have had multiple problems with the ice machine not making ice. However, the ice machine problem appear to be a symptom of other design and material problems of the refrigerator not cooling with a very warm freezer both 58F degrees while the compressor is still humming. There was 3 ice machine replaced, a compressor, dryer, and 3-way metering device installed 14 Oct 2022 (worked for 1 year only to repeat the same raising 58 degree temperatures problems again.
            by
            Response from SEA CareJan 12, 2024
            Hi Smitty, We understand how important the refrigerator is for your daily use. Let's get the necessary information to ensure your refrigerator is cooling properly. Please see the link below, select the scenario that best fits your situation, and check the hyperlinks or video to learn more about how to address the cooling issue with the refrigerator quickly and easily. Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146729179) to help our team pull up your information when you message us. Have a great day, -Ernest-
              Dream Refrigerator
              [This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago and loving it.
              by
                • Recommended
                Terrible Product
                here are a few lowlights of my experience- the ice maker frosts over constantly which renders it useless. the water dispenser freezes up and will not dispense water. underneath the deli drawer it floods about every month or so and then that freezes into ice sheets. every 6 months the items in the freezer begin to melt and we must manually defrost the freezer. anything in the back of the refrigerator freezes even though we have it set at 44 degrees. much like the freezer, the refrigerator also needs to be manually defrosted every 6 months since the coils are completely covered in ice. the wifi turns off on its own, so you must constantly go into the settings and turn it back on. i am sure a styrofoam cooler and a block of ice is more reliable than this refrigerator.
                by
                Response from Customer CareApr 19, 2022
                Hello Paul, Thank you for bringing this to our attention. I'm so sorry for having some problems with your 24 cu. ft. Family Hub™ 3-Door French Door Refrigerator in Stainless Steel We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To troubleshoot your concern here are some links that might help you. Ice maker not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01001875/ How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/ Leaking Refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852 In case you have any other concerns you may reach us via the following options. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Reference number: 1144418161 Thank you for choosing Samsung. ^Ross
                  Not what I ordered. Ordered Fingerprint resistant
                  i originally loved this refrigerator. the design is great. i wanted a fingerprint resistant refrigerator so i ordered it in fingerprint resistant stainless steel. this product has no handles so you must touch the doors. i have been cleaning this constantly since i bought it. it shows everything. i bought this to avoid constant cleaning of the outside and i would never have bought it if i realized how much work it would be. i was just on the phone with them for a while only to be transferred to a another line and start all over.
                  by
                  Response from Samsung CareMar 5, 2021
                  I can understand your concern about the fingerprints on the fridge. Thank you for taking the time to share your issue with us. We would be more than happy to go over methods to clean your stainless steel fridge with you. Just contact our Social Media team in the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number:
 1143042289
                    Error 41 = Dead Regrigerator
                    we purchased this refrigerator from best buy on 21 october 2020 and it was delivered on 28 oct 2020. on 1 jan 2021, it displayed an error code of 41 on the smart hub screen and stopped working. the smart hub screen still works great other than the big contact support on the front but the lights inside are dead along with the compressor. samsung support can’t get anyone here until jan 6 2021 which is unacceptable. i’m not sure if i even trust this refrigerator now after it is fixed. i would rather for the smart hub to go out and still have the refrigerator work to keep my food cold until repaired.
                    by
                    Response from Samsung CareJan 5, 2021
                    I understand 2 days is too long to be without a refrigerator. We can see where you are coming from. Unfortunately, we couldn’t find any earlier dates for the repair. If you have any questions, please feel free to contact us using the link below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142808756
                      Overall good product with it's features
                      delivery was fast within a few days, the fridge itself is awesome and beautiful inside. just a small scratch/dent in transit to us.
                      by
                        Awesome features
                        [This review was collected as part of a promotion.] Took me awhile to learn but i got it i had to google on how to clean between the glass that was tough thete was no instructions in the book
                        by
                          • Recommended
                          Amazing and helpful
                          Amazing have cameras inside and if you forget something from your shopping list and your on the market just go to the app Family Hub and see what you need very helpful
                          by
                            • Recommended
                            Showing 1-10 of 375 reviews

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                            • Water connection kit required
                            • 110V-grounded, 3-prong electrical outlet
                            • Water valve (shutoff) within 6 ft. of hook up
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                            • Verify your existing electrical and water connections
                            • Empty & unplug your old refrigerator