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27.9 cu. ft. Family Hub 4-Door Flex French Door Smart Refrigerator in Stainless Steel
  • Samsung
  • Model RF28M9580SR
  • Internet #301328390
  • Store SO SKU #1002448271

27.9 cu. ft. Family Hub 4-Door Flex French Door Smart Refrigerator in Stainless Steel

Discontinued Model:

Internet #206955054

Model # RF28K9580SR

Store SO SKU #1001775483

Samsung 27.9 cu. ft. Family Hub 4-Door Flex French Door Refrigerator in Stainless Steel
0887276144795

Samsung Discontinued

27.9 cu. ft. Family Hub 4-Door Flex French Door Refrigerator in Stainless Steel

Model# RF28K9580SR
Store SO SKU# 1001775483
  • Built-in cameras for food management and direct grocery ordering
  • Share multiple calendars, photos and notes
  • Stream music, videos and mirror your TV

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Installation Requirements

What We Offer

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Installation Requirements
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Product Overview

  • Built-in cameras for food management and direct grocery ordering
  • Share multiple calendars, photos and notes
  • Stream music, videos and mirror your TV
Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with food management, family connection and entertainment capabilities – all controlled from a 21.5” WiFi enabled touchscreen on a beautiful 4-Door Flex Refrigerator.
  • 28 cu. ft. Capacity - Large capacity to fit all your favorite foods
  • Metal Cooling - Locks in cold and seals in freshness. Includes Triple cooling, which features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones
  • Ice Master Ice Maker in the Refrigerator - Produces up to 8.8 lbs. of ice per day and stores up to 4.2 lbs. of ice
  • Surface LED Lighting - Gently brightens virtually every corner of your refrigerator
  • Fingerprint-Proof Coating - Helps eliminate fingerprints and smudges so you fridge always looks its best
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • Interior Stainless Steel Accents - For a clean, modern appearance
  • Tempered Glass SpillProof Shelves - Makes cleaning leaks and spills simple
  • EZ Slide-Out Shelves in Freezer and FlexZone - Lets you easily open you fully-stocked freezer
  • Flip-Up Shelf - Accommodates taller items instantly
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Water Filter Indicator - Reminds you when it's time to replace the filter so you get the freshest, cleanest water from you refrigerator
  • Accessories - HAF-CIN/EXP Water Filter
  • Color Options - Also available in Black Stainless Steel
  • Complimentary Elite Service includes a 1-time in-home tutorial, where a product specialist will explain all the functions, provide tips-and-tricks, and answer any questions on your new Family Hub refrigerator. Also enjoy our concierge call-in service - a dedicated support team that gives you a direct line to a Samsung Agent
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information


  • Family Hub 4-Door Flex French Door Refrigerator

  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Built-in cameras for food management and direct grocery ordering
  • Share multiple calendars, photos and notes
  • Stream music, videos and mirror your TV
Model #: RF28K9580SR
Internet #: 206955054

Make the kitchen the center of your home. Family Hub helps you manage your home and your life, with food management, family connection and entertainment capabilities – all controlled from a 21.5” WiFi enabled touchscreen on a beautiful 4-Door Flex Refrigerator.

  • 28 cu. ft. Capacity - Large capacity to fit all your favorite foods
  • Metal Cooling - Locks in cold and seals in freshness. Includes Triple cooling, which features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones
  • Ice Master Ice Maker in the Refrigerator - Produces up to 8.8 lbs. of ice per day and stores up to 4.2 lbs. of ice
  • Surface LED Lighting - Gently brightens virtually every corner of your refrigerator
  • Fingerprint-Proof Coating - Helps eliminate fingerprints and smudges so you fridge always looks its best
  • ENERGY STAR Compliant - Meets strict energy efficiency specifications set by the government
  • Interior Stainless Steel Accents - For a clean, modern appearance
  • Tempered Glass SpillProof Shelves - Makes cleaning leaks and spills simple
  • EZ Slide-Out Shelves in Freezer and FlexZone - Lets you easily open you fully-stocked freezer
  • Flip-Up Shelf - Accommodates taller items instantly
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Door Alarm - Alerts you if the fridge or freezer is left open
  • Water Filter Indicator - Reminds you when it's time to replace the filter so you get the freshest, cleanest water from you refrigerator
  • Accessories - HAF-CIN/EXP Water Filter
  • Color Options - Also available in Black Stainless Steel
  • Complimentary Elite Service includes a 1-time in-home tutorial, where a product specialist will explain all the functions, provide tips-and-tricks, and answer any questions on your new Family Hub refrigerator. Also enjoy our concierge call-in service - a dedicated support team that gives you a direct line to a Samsung Agent
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information


  • Family Hub 4-Door Flex French Door Refrigerator

  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Refrigerator Fit Width
36 Inch Wide
Installation Depth
Standard Depth
Total Capacity (cu. ft.)
27.9
Depth
34.29
Height to Top of Door Hinge (in.)
71.85
No of Doors
4 Door
Height to Top (in.)
70.75
Eco Features
Energy Star

Specifications

Refrigerator Fit Width
36 Inch Wide
Installation Depth
Standard Depth
Total Capacity (cu. ft.)
27.9
Depth
34.29
Height to Top of Door Hinge (in.)
71.85
No of Doors
4 Door
Height to Top (in.)
70.75
Eco Features
Energy Star

Dimensions

Depth (Excluding Handles)
34.29
Depth (Including Handles)
34.29
Depth (Less Door)
29.45
Depth With Door Open 90 Degrees (In)
47.56
Height to Top of Door Hinge (in.)
71.85
Height to Top of Refrigerator (in.)
70.75
Product Depth (in.)
34.29
Product Height (in.)
71.85
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Type
French Door Refrigerator
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Brushed Stainless recessed handle
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
778
Energy Efficiency Tier Rating
Tier I
Freezer Door Type
Swing Door
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Drain,Ice Maker,In-door Storage,LED Light Type,Lift-Out Bulk Storage Baskets,Low Voltage Protection,Power On Light Indicator,Safety Lock,Sliding-Bulk Storage Baskets,Temperature Alarm
General Features
Child Lock,Door Alarm,Flat-back Design,Hidden Hinge,Interior Light,LED Light Type,Locking Door,Reusable Filter,Smudge-Proof,Triple Evaporating Cooling System,Wheels
Hub Required
No hub connection available
Ice Maker Features
Automatic Ice Level Control/Shutoff,Clean Cycle,Control Lockout,Filtered Ice,Hidden Controls,Ice Maker,In-Door Ice Maker,Lighted Bin,Removable Basket
Ice/Water Dispenser
Yes
Installation Depth
Standard Depth
Number of Doors
4 Door
Number of Freezer Baskets/Bins
4 Baskets/Bins
Number of Freezer Shelves
2 Shelves
Number of Refrigerator Shelves
6 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Control,Humidity Controlled Crisper,Independent Refrigerator Cooling,Regulator,Vibration-free Operation
Power Options
Hardwired
Product Weight (lb.)
438.72lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Shelf Material - Freezer
Glass
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage,Adjustable Racks,Deli Drawer,Gallon Door Storage,Pizza Box Slot,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves,Tilt Pocket Door Bins
Temperature Control Type
External digital
Total Capacity (cu. ft.)
27.9
Voice Control Hub Required
No Voice Control
Water Filter Replacement Model#
HAF-CIN
Works With
Proprietary App

Warranty / Certifications

Certifications and Listings
1-UL Listed
Manufacturer Warranty
1 Year Parts/LaborFive (5) years Parts and Labor on sealed Refrigeration system only Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Questions & Answers

Does the Family Hub include the sodastream carbonator to make sparkling water?

Asked by: Katie
But Mr. Samsung says it does and have mail in rebate for carbonator. What is the confusion
Answered by: Duke
Date published: 2017-01-07

Does it have a built in speakers?

Are there built in speakers for playing Pandora through the hub?
Asked by: Chumley
Yes
Answered by: Tallyeller
Date published: 2018-04-26

Which door is the freezer?

Asked by: Shannon
The bottom left is a freezer. The bottom right is the flex zone and can be set to be a freezer full time if you want. We don't stock that section. We use it as needed and set the temperature to what we need at the time.
Answered by: Rick
Date published: 2018-03-01

Where in the refrigerator description does it say that it can use the Sodastream carbonator?? I don't see any thing saying that it is compatible?

Asked by: DaveJ
It does not have that option.
Answered by: CrazyColleen
Date published: 2018-03-01
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Customer Reviews

27.9 cu. ft. Family Hub 4-Door Flex French Door Refrigerator in Stainless Steel is rated 4.1 out of 5 by 124.
Rated 5 out of 5 by from Innovative Our family has owned the Hub refrigerator for about six months now and it just keeps getting better and better. Unlike some technology that becomes outdated within a few months of purchase this device surprises me all the time with its automatic updates and new features. It is constantly becoming compatible with more and more smart devices. The Hub refrigerator really is the crowning jewel in my kitchen. It’s a conversation piece for everyone that walks in the door. As a refrigerator it does everything that a refrigerator should. As a smart home device it has already exceeded my expectations. [This review was collected as part of a promotion.]
Date published: 2018-11-01
Rated 5 out of 5 by from Superb I love this new fridge. Voic controllable Music and Volume. Voice recipes hands free. Voice shopping lists to your phone. Outstanding. 3 cameras cool but cannot see doors or freezer. You can even order your groceries from it. One complaint I read was person could only raise or lower music volume by 1 number each time by voice - not true tell it what number between 1-15 to set volume level at works great or just say pause to mute. Ice is a little slow to fill, but it always works. Setup was easy and the little bit of confusion to keep setting up was all my own techless savvy issue. It worked fine. Had to get a different coupler for the water line. My only complaint is that I have to open both doors to access the meat and cheese deli drawer. Make it two halves so you can open one door per drawer at a time. Otherwise, it’s really amazing and is truly our family hub for calendar scheduling which links to your families phones, pictures and drawing notes. My kids draw thank you’s and love me everyday for meals etc. Awesome timesaver or waster at first cause everybody wants to play with it from a single dad with two girls! Thanks Samsung you rocked this idea!
Date published: 2017-10-05
Rated 5 out of 5 by from Awesome Frig So Far We bought our 28 cu. ft 4 dr flex Samsung in October 2018. We have not had any issues so far. We love the way it keeps everything fresh longer and the huge tablet on the door has spoiled us. Easy access to photos, pinterest, music and 100 other things. The things that I don't like is that it is NOT fingerprint resistant and the frig is easily dinged if something lightly hits it. We have 2 small dings on the side of the door and one on the edge of the inside. Coating/she'll is not durable. Luckily these dings are not very noticeable because of where they are. I have told my all male family members to treat the frig like an uncooked egg. I did purchase the 3 year extended warranty after reading the negative reviews about the ice maker. We use ours every day and no issues. Thanks Samsung!
Date published: 2019-04-17
Rated 1 out of 5 by from Terrible Ice Design Bought this fridge and wish I never had. The ice maker freezes up all the time. I defrost it constantly and service tech have replaced the ice maker 3 times
Date published: 2019-03-22
Rated 5 out of 5 by from LOVE THIS FRIDGE!!! I have had this unit about 2 months now and my family loves it!! From YouTube videos, the weather app, the shared calendar, and the inside fridge camera, this unit has more features than any other fridge that you will find. Can't have too much tech in my house. Plus cools very quickly after loading fridge and freezer.. Highly recommend this product!!
Date published: 2019-02-07
Rated 5 out of 5 by from Great cooling! I have this fridge for 7 months now. It is spacious, well organized, the metal inside cools this fridge really well. I love the flex drawer, and use it for white wine bottles. Also the bottom freezer is well organized and keeps veggies and meat separate. There is plenty of space in the door. The filtered water tastes great. We use the hub all the time, either to look up recipes or to watch a YouTube video. Outside look great, just be careful when cleaning, the metal has a protective film (fingerprint proof) that could get scratches easy. It is a quiet fridge.
Date published: 2019-01-05
Rated 1 out of 5 by from Ice maker is worthless The Ice maker frosts over constantly causing it to not produce ice. This is a common problem with most of Samsung's refrigerators and they have not seemed to fix the problem. The water line is plastic and can be pinched very easily causing no water/ice.
Date published: 2018-12-23
Rated 5 out of 5 by from overall great everything works great as advertised love the apps and the flex zone great for my beer and wine. Also if i needextra freezer space i simply click what i want the flex zone to do and im done. love the ability to controll with my phone and look inside while at the store shopping! works great i would recomend this samsung product. (i am in no way paid by or connected with samsung) ps: i wrote this review on my fridge
Date published: 2017-04-27
Rated 1 out of 5 by from 3 month old and main display out and not cold tale of 2 fridges. first 2 months great. now display is out and not getting cold. i have samsung products all over my house and in spite of the spotty reviews i went with it ... please samsung don't make me regret this purchase. would i recommend this product ... at this time i would have to say no.
Date published: 2018-07-31
Rated 1 out of 5 by from Freezer isn’t working We’ve had our brand new refrigerator for three weeks and we are still unable to utilize the freezer. It won’t freeze or keep foods frozen such as ice packs, ice cream, bread products. We’ve had service out twice and another visit scheduled on Friday. The first technician determined the issue to be coolant restriction but was not certified to work on the sealed system. The second technician found nothing wrong, so he took no steps to repair the unit. We are beyond frustrated with the lack of resolution.
Date published: 2018-05-08
Rated 5 out of 5 by from Beautiful and Touch Screen is awesome! Wow! Beautiful Design and quality. I'm going into details of the Family Hub and needs. Need Ability to add apps from the play store, can't play Netflix, Amazon Video or Crackle. YouTube works beautifully as a few other streaming networks. Time Warner will not, needs android app. Both Grocery Delivery Services are not setup in Western New York. I'll stick with Schwan's, Amazon and others that work in the web browser. Weather and links to detailed weather great Setting bookmarks in the browser , great, need ability to add shortcut to home screens. StickyBoard and Whiteboard great, but will minimize to std size after screen saver. Need option to hold full screen so notes and other info aren't missed. Photo screen saver needs Shuffle or random photo start option or you see the same photos on screensaver startup. Pictures upload ok, but don't let your phone sleep , breaks the connection Mobile apps great for status, notifications and minor change to settings. Hub features good and already in use Shopping list feature good Needs. Connection to
Date published: 2016-05-15
Rated 1 out of 5 by from SECOND Samsung Fridge in a year OK.. So i Jumped in the bandwagon of a Samsung 4 doors with a flex zone about a year ago. the first one didn't have a tablet and it was just a very expensive, shiny hot box, wouldn't make much ice... a nightmare of a fridge once the top part stop cooling/working. moving forward. this second fridge is even more shiny but even more useless... ice maker worked, if you're never home and you never really need more than 2 cups of ice a day (not 10 lbs as advertised at first). and then the ice maker started to give up. Ok no problem, technicians came and replaced, fridge went back to its low making amount of ice. Not even a week later, 2 DAYS BEFORE HARVEY HIT HOUSTON, THE WHOLE fridge stopped cooling ( not just the top part, leaving me the freezer and the flex zone to work with), THE WHOLE , SHINY BEAUTIFUL FRIDGE. Ok so, now the technicians in my area have been trying to work with it, tell me the thing should work now but with no luck. been around a month of having my hopes up, fill it up with food and the thing keeps not being able to work!!!! I gave them two chances and they are a nightmare... I hope I do not scare you ... If you have the money and really do not care, buy this thing... is absolutely gorgeous and your family and friends will probably talk about it. when it stops working they will definitely talk about it, you will be the life of the party.
Date published: 2017-09-20
Rated 2 out of 5 by from Ice Build-up I like the style of this french door refrigerator with the freezer drawer on bottom. The problem is the ice build-up behind the twin cooling fan in the main refrigerator. Once a month, I have to defrost the refrigerator so my ice-maker will work, and so the twin cooling fan will be able to turn. The stainless steel covering on the bottom of the freezer drawer has started to deteriorate after a year of use. I've had a Samsung technician come to the farm who said it was a switch problem, but even after replacing the switch he referred to, I had ice build-up within a month. After watching the technician take out the screws to fix it, I now know how to do it myself.. I like the design, and use of space, but the ice problem is a hassle. Maybe we just got a lemon, but next time, I'll look at the reviews more carefully.
Date published: 2018-12-10
Rated 1 out of 5 by from another bad ice maker! Ice machine jams due to poorly designed auger blades. Ice machine randomly pops out of place (pushes forward) due to a god-awful latch system that does not latch. There is literally no visible or audio indication of any kind that it is latched in place. Due to ice machine always popping out it causes the ice to be freezer burnt and creates a bad taste in drinks. Whiskey on the rocks? Not anymore! Ice also doesn't freeze solid and it quickly turns to slush. I'm going to harass samsung for my money back.
Date published: 2018-10-03
Rated 5 out of 5 by from GREAT STYLE AND PERFORMANCE WE HAVE HAD THIS REFRIGERATOR FOR A YEAR NOW AND THE PERFORMANCE IS FLAWLESS. THE NO SPOT SURFACE IS A MUST AND A WONDERFUL IMPROVEMENT OVER REGULAR SS.
Date published: 2019-04-07
Rated 5 out of 5 by from Smart House The Samsung 3-Door refrigerator is probably by far the best refrigerator i have owned. To be honest, i have never owned a fridge with a giant tablet built-in to the door and on top of that, it has cameras on the inside, so you never have worry about what in your refrigerator when you are out shopping and need to know if your out of milk. Just open your samsung connect app, click on the fridge and bam take a look inside your refrigerator from anywhere on your phone. Just like that, its that easy. This fridge is just awsome. The family hub center on the fridge is just amazing. Its full of different apps, you can access the internet, play pandora, youtube videos, ring video door bell, uber, many more features and boasts a pretty nice speaker. I must admit, i am very impressed by this refrigerator and very sleek looking black stainless steel option. The interior of the fridge is pretty spacious, and has multiple, movable and retractable trays. The fridge employs a twin cooling system, so basically the top portion has its own sperate cooling system from the freezer, which allows you to set a different temperature for each section. After my thorough usage of this fridge, i found only one thing that i believe samsung could improve upon. The ice maker or the "Ice Master" is a very sluggish and sort of a messy system. It feels like it takes forever to fill a cup of ice and when you try to use the crushed ice feature, it just throws ice eveywhere. So, in short, i think Samsung should really improve this feature of this refrigerator. My overall experience with this fridge has been great and im definetly in love with the product, especially the family hub center, which by the way my kids enjoy as well.
Date published: 2018-09-06
Rated 5 out of 5 by from Terrific refrigerator! We have been waiting to replace the refrigerator that our contractor selected when he built our house. We wanted a refrigerator that met our needs and this one was exactly what we have been waiting for. Our home is an open floor plan design and the Samsung Family Hub is the showcase of the entire area. Not only is it spacious, it has all of the bells and whistles anyone could ever want. The French door design is gorgeous, and the Flex zone area was very well though out for how real people use the space. The black stainless steel finish is gorgeous and fits in with our kitchen design. Two minor design flaws appear to be the lack of usable door space and the limited capacity of the ice maker. However, we are sure we will be able to come up with ways to use the door space in the future. All in all, I wouldn't hesitate to recommend this refrigerator to anyone. We are only scratching the surface of all of the things it is able to do (besides keeping our food cold.) We trust Samsung quality and look forward to many years of service from this fridge!
Date published: 2016-10-09
Rated 5 out of 5 by from Awesome feature We bought this about 3 weeks ago and we love it! Never had a refrigerator like this one, I’m trill the way it works. I recommend this refrigerator
Date published: 2019-03-06
Rated 5 out of 5 by from SO IN LOVE WITH THIS REFRIGERATOR!!! Just installed this weekend and haven't accessed everything on the Smart Hub yet but what I have done so far is amazing. I am a jump in and try to figure it out myself and then read the whole manual to learn what I might have missed kind of person. Most of it is pretty easy to figure out and we are loyal Samsung people. Haven't had any connection issues so far which seems to be a complaint from some but we have a router extender to boost our signal through out the house. The speaker for the music apps are not bad at all. You would think a speaker on a refrigerator would be lame but experimented with the volume and was able to hear the music in the hall and up the stairs. Anxious to try the Grub Hub and Insta cart apps but haven't had time yet. White board , messages, calendar , ect are a no brainier to operate. If you know how to use a cell phone you can use these features. Love the Flex zones and able to change the temp from refrigerator to freezer. Even my extremely tech savvy son who rolled his eyes when I first ordered this thinks it pretty cool now :)
Date published: 2017-07-18
Rated 1 out of 5 by from terrible It doesn't work very well. Very ineffective at cooling
Date published: 2018-10-01
Rated 5 out of 5 by from It makes others jealous :-) "I Love It" We just remodeled our kitchen and decided to by all new appliances. We looked at all the refrigerators on the market, and that screen just attracted us to the Samsung, and when we got it home and installed, we found that this is way more than a beautiful refrigerator with a giant tablet as some of my friends described it.This refrigerator is a beast of functionality and features. Having three different cooling zones, space for a full sheet cake and a digital inverter to help save energy just scratches the surface. I am on Facebook, listening to Pandora, leaving notes for my sweety, and mirroring my Samsung QLED Television while enjoying a bowl of cereal. I could go on and on. Great Ref at a great Price.
Date published: 2018-06-06
Rated 1 out of 5 by from Ice Maker Constantly freezes over and Hub fails I purchased this refrigerator in Nov 2017 and have called in 4 different repairs on the ice maker. Every time they replace a part and then again the ice maker freezes over. I have read many others having this issue but Samsung still has not figured out the obvious design flaw. In addition, the Hub is buggy at best and does not function well or sometimes at all with my iOS smartphone. I had to reset the Hub using the top power switch several times to reboot.
Date published: 2019-04-10
Rated 3 out of 5 by from Acceptable hardware with garbage software The hardware is OK but it's not great. The ice maker frosts over and then cubes get stuck and it stops producing. I've already had the ice maker unit replaced and it's still doing it, though not as bad. Ice also frequently gets trapped in the dispenser and melts, leaking water into the trough below. Everything else, hardware wise, works fine. Very configurable. Software... where to being. Tizen is bad. It just is. Why they didn't just take Android and slap a bad skin on it like TouchWiz, I can't even begin to guess. It's slow. Bixby is non responsive most of the time and incapable of doing almost anything except starting a timer, doing a google search and playing pandora and those always feel like a struggle. The connect software doesn't connect. I have a whole set of appliances that can't reliably talk to the fridge, which is supposed to be a hub. Pandora stops playing because it says we've skipped too many songs after we've skipped none and we have to reboot to fix it. I can't install the samsung apps on any of my phones because they all run lineage and some clown at samsung decided that makes them a security risk (??). All the appliances look fantastic and when I sell the house, they'll stay and I'll buy better stuff for the next house. The hardware is OK but the software is all around bad.
Date published: 2018-05-04
Rated 1 out of 5 by from Plenty of Potential, but Browser is Unusable We bought this fridge largely because of the hub, and paid a pretty penny for the feature, but the included web browser is so painfully slow that it's almost impossible to use. You can't install any other browser, so you're stuck with this thing. The Smart Things app is horrible, probably the worst app from a major, respectable corporation that I've ever used. I really wish we had skipped the hub.
Date published: 2019-01-22
Rated 1 out of 5 by from I would not buy this if I had a do over The ice maker is weak. The bin is too small. The crushed ice is slow... Very slow. The shelving arrangement is not practical for 2 people let alone a larger family.
Date published: 2018-01-24
Rated 1 out of 5 by from After a year of living with it I could beat myself This is my 3rd Samsung refrigerator. I can't believe I let myself fall for the "wow" factor of the big screen. The ice maker is worthless. Designed terribly, so that it clogs constantly because there is not enough room to dump the ice into the tray, which is useful for only a one person household.
Date published: 2018-07-18
Rated 5 out of 5 by from Great Fridge The Samsung 3-Door refrigerator is probably by far the best refrigerator i have owned. To be honest, i have never owned a fridge with a giant tablet built-in to the door and on top of that, it has cameras on the inside, so you never have worry about what in your refrigerator when you are out shopping and need to know if your out of milk. Just open your samsung connect app, click on the fridge and bam take a look inside your refrigerator from anywhere on your phone. Just like that, its that easy. This fridge is just awsome. The family hub center on the fridge is just amazing. Its full of different apps, you can access the internet, play pandora, youtube videos, ring video door bell, uber, many more features and boasts a pretty nice speaker. I must admit, i am very impressed by this refrigerator and very sleek looking black stainless steel option. The interior of the fridge is pretty spacious, and has multiple, movable and retractable trays. The fridge employs a twin cooling system, so basically the top portion has its own sperate cooling system from the freezer, which allows you to set a different temperature for each section. After my thorough usage of this fridge, i found only one thing that i believe samsung could improve upon. The ice maker or the "Ice Master" is a very sluggish and sort of a messy system. It feels like it takes forever to fill a cup of ice and when you try to use the crushed ice feature, it just throws ice eveywhere. So, in short, i think Samsung should really improve this feature of this refrigerator. My overall experience with this fridge has been great and im definetly in love with the product, especially the family hub center, which by the way my kids enjoy as well.
Date published: 2018-10-31
Rated 2 out of 5 by from False alerts annoying This refrigerator is a very good piece. Its space well designed. It looks great and works great. Purchased this item a year ago. My kids loved it to play on it and see calendar items. I play youtube on it to see some cooking lessons. All is well until few weeks ago. It started giving false alarm as door is opened. There is nothing wrong with the door. Checked it thoroughly and found nothing with the door. Looks like some sensors not working properly. Now these false alarms started annoying on my phone, on the refrigerator and even sounds scared our cat! There is no option that I can set to ignore these false alarms. Only option is to turn off the smart system. That is not acceptable!
Date published: 2018-12-13
Rated 5 out of 5 by from Great futures I bought this refrigerator about 3 months ago I’m so happy !!!! I can play music. Watch tv and more
Date published: 2018-10-31
Rated 5 out of 5 by from It's like a home assistant! So I purchased this fridge about two weeks ago and.... this is just crazy. Firstly, I have full control over all the settings on the fridge right from the hub screen. I can connect my calendar to it as well so no more paper calendars, sports schedules, apps attached to the fridge door! Plus it has an app that it connects to so I can see whats inside even if I am at the grocery store. At first my husband and I were a little skeptical about the need for it, and of course the price tag as we are a family of 5, but this thing is so worth the investment longterm. Even plays my pandora for me while I clean my kitchen! :)
Date published: 2018-08-17
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