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Internet # 308743988

Model # RF28R7201SR

Store SKU # 1004304413

Store SO SKU #1004180077

28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

$1698.00
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$3199.00
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  • Standard depth for more space for more groceries and organization
  • FlexZone storage drawer customizable with 4 temperature settings
  • Wi-Fi Enabled Appliance for remote monitoring and control
  • View More Details

Product Details

About This Product

Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZon Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer. Modern Design: Blends into your kitchen with sleek handles and polished door.

Highlights

  • Flexible storage drawer with 4-different temperature settings and an adjustable smart divider to stay organized
  • Optimizes the temperature and humidity in the fridge and freezer with independent cooling system
  • Smartthings AI energy mode helps you save money and alerts when you reach your monthly bill target by monitoring your energy consumption, available on android and iOS devices, a Wi-Fi connection and a samsung account are required
  • Modern style with sleek handles and polished door that blends into any kitchen interior
  • Adjustable slide-in shelf is designed to fit in just half of the fridge, so you can slide it back to create more room for tall and bulky items
  • External dispenser gives you easy access to chilled, filtered water and two types of ice: cubed and crushed ice
  • LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.
  • Special finish to reduce smudges and minimize cleaning
  • The refrigerator display is compliant with the standards of the Americans with Disabilities Act (ADA), with controls all within arm's reach and can be used with just one hand.
  • Get 10-years of parts and 5 years of labor warranty coverage on digital inverter compressor
  • FlexZone Drawer: 4-Door French Door 28 cu. ft. Refrigerator features FlexZone Drawer which has four temperature settings for storing various food items.
  • Twin Cooling Plus: Optimizes the temperature and humidity in the fridge and freezer.
  • Modern design: blends into your kitchen with sleek handles and polished door
  • Click here to shop more Samsung refrigerators
  • Click here to shop more Samsung appliances
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 308743988

Model # RF28R7201SR

Store SKU # 1004304413

Store SO SKU #1004180077

Specifications

Dimensions: H 70 in, W 35.75 in, D 36.5 in

Dimensions

Depth (Excluding Handles) (in.)

34 in

Depth (Including Handles) (in.)

36.5 in

Depth (Less Door) (in.)

29.4 in

Depth With Door Open 90 Degrees (in.)

48.25 in

Height to Top of Door Hinge (in.)

70 in

Height to Top of Refrigerator (in.)

68.87 in

Product Depth (in.)

36.5 in

Product Height (in.)

70 in

Product Width (in.)

35.75 in

Refrigerator Width (in.)

35.75 in

Details

Appliance Category

Refrigerator

Appliance Series

Not Applicable

Appliance Type

French Door Refrigerator

Built-In and Standard Type

French Door

Color - Appliance Cabinet

White

Color - Door Handle(s)

Fingerprint Resistant Stainless Steel

Color/Finish

Fingerprint Resistant Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Dispenser Location

External Ice Dispenser, External Water Dispenser

Door Finish

Smooth

Energy Consumption (kWh/year)

755

Energy Efficiency Tier Rating

Tier I

Freezer Capacity (cu. ft.)

8.3 cu ft

Freezer Door Type

Pull Out Drawer

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets

Freezer Type

Drawer Freezer

General Features

Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels

Handle Type

Bar Handle

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Ice Maker Features

Automatic Ice Level Control/Shutoff, Control Lockout, Filtered Ice, Ice Maker

Ice/Water Dispenser

Both

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Installation Type

Free Standing

Number of Doors

4 Door

Number of Drawers

Double Drawer

Number of Freezer Baskets/Bins

1 Basket/Bin

Number of Freezer Shelves

No Shelves

Number of Refrigerator Shelves

5 Shelves

Operational Features

Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls

Power Options

Plug-in

Product Weight (lb.)

317.5 lb

Refrigeration Dispenser Features

Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration

Refrigerator Capacity (cu. ft.)

15.9 cu ft

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Shelf Material - Freezer

No Shelf

Shelf Material - Refrigerator

Glass

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

28 cu ft

Voice Control Hub Required

Alexa via Samsung SmartThings Hub

Water Filter Replacement Model#

HAF-QIN

Works With

Alexa, Google, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

ADA Compliant, Energy Star

Manufacturer Warranty

Five (5) years Parts and Labor on sealed Refrigeration system only*Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor(*Compressor, evaporator, condenser, drier, connecting tubing)

Questions & Answers

487Questions
caret
Q:Is capacity the same as cubic ft ?
by|Jul 19, 2024
1 Answer
Answer This Question

A:  Yes, James, thank you for your question regarding capacity and cubic feet. In the context of appliances, "capacity" and "cubic feet" are often used interchangeably. "Cubic feet" (cu. ft.) is a unit of measurement used to express the internal volume or capacity of an appliance, such as a refrigerator or a microwave. Essentially, the capacity of an appliance is measured in cubic feet. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147350923) to help our team gather your information. Have a great day. ^Charles

by|Jul 19, 2024
    caret
    Q:What are the measurements of the refrigerator WITHOUT the doors/handles/drawers? I'm looking for the minimum door width clearance to get it into my house, and the doors will have to be removed.
    by|Jul 10, 2024
    1 Answer
    Answer This Question

    A:  Hi Fredward The appliance measures 35 3/4" W x 68 7/8" H x 29 3/8" D without the doors, handles, and hinge. Please see the details under the "dimension" section of the spec sheet link below. Spec sheet https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu--ft--4-door-french-door-refrigerator-in-fingerprint-resistant-stainless-steel-rf28r7201sr-aa/#specs Have a great day. ^Charles

    by|Jul 11, 2024
      caret
      Q:How far out do the drawers extend?
      by|Jun 26, 2024
      1 Answer
      Answer This Question

      A:  Hi JVinOlathe, Thank you for inquiring. Let us go ahead and get you the details you need. The drawer can be extended up to 16 1/2 inches from the hinges of the upper door. For a more accurate detail, you can visit the nearest retail outlet to see the actual refrigerator drawer, or to save you the hassle of traveling, don't hesitate to contact our Home Depot Customer Service department at (800) 466-3337. Call any day between 6:00 am to 2:00 pm (ET). to speak to a store representative for them to measure it. Have a great day. -John

      by|Jun 27, 2024
        caret
        Q:If i lose power and need to use a generator, what is the starting and running watts for this fridge. NOT the yearly consumption.
        by|Jun 23, 2024
        0 Answer
        Answer This Question
        Showing 1-4 of 487

        Customer Reviews

        3.9 out of 5

        • 3.9 out of 2,222 reviews
        • 53% recommend this product
        Filter by:
        Showing 1-10 of 2,222 reviews
        Do Not Even Think About It
        We paid over $3K and the refrigerator lasted less than four years. After several service calls, Samsung deemed it unrepairable and offered a full refund. All we have gotten from Samsung is the runaround. Samsung's dismal customer service and lack of concern about this extended delay (how long are we supposed to have no refrigerator?) is appalling. We came here to say BUYER BEWARE and look elsewhere if you want a dependable refrigerator and responsive customer service when you need it.
        by
        Response from SamsungJul 8, 2024
        Penny, we understand your disappointment regarding the promised refund you still need to receive. We want to speak to you directly to help you provide an update on the promised refund.

        Please feel free to get back to us via the following options:

        1. Facebook Messenger: http://m.me/samsungsupport
        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
        3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us

        When you message us, please provide us with this reference number (1147306694) to help our team pull up your information.

        Have a great day.

        ^Camille Samsung
          Good
          I've had this fridge for over a year now. It works great. I love the beeping sound it makes when left open for a while. I'm giving it 4 stars instead of 5 because the fridge part (top) is not very spacious but works well for people who love to store a lot of items in the freezer.
          by
            • Recommended
            It Horrible.. Run Forrest Run!!!!
            might be the worst purchase of my life.. never again. I'll buy their tv's.. but this fridge is a joke and I should get a full refund.. like other have said noisy. Ice maker freezes up every two weeks.. fridge cant keep cold.. its a mess.. so disappointing
            by
            Response from Samsung CareMay 3, 2024
            Greetings, We know how important it is to have a reliable refrigerator at home is. Let us help. Here is a link to the user manual, kindly go to page 73 for troubleshooting steps for your ice maker that is noisy and always freezing. User manual. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Here is a link for troubleshooting steps for your refrigerator that is not cooling, kindly watch the video and click the embedded words. Refrigerator, Freezer, or FlexZone is not cooling enough. https://www.samsung.com/us/support/troubleshooting/TSG01001029/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147106416) to help our team pull up your information when you message us. Thank you. -Ricardo
              fast ice maker
              [This review was collected as part of a promotion.] great refrigerator easy hookup and cools down fast
              by
                • Recommended
                Great feature
                [This review was collected as part of a promotion.] I bought it a month ago. I am very happy with it. It’s perfect product! Design, performance is the best.
                by
                  • Recommended
                  Shelves
                  While the fridge functions well, taking out the shelves for cleaning is extremely challenging. Switching from our previous fridge to the 4-door Samsung fridge post-remodeling was a regrettable decision. In addition to terrible shelves arrangements, removing them requires screwdrivers and considerable strength. Moreover, replacing the water filter poses its own set of difficulties. Overall, I strongly advise against purchasing this model.
                  by
                  Response from SamsungDec 20, 2023
                  Hi SherriS,

                  We understand how challenging it was for you to arrange your refrigerator shelves. We've got what you need to help you.

                  Please see the video link below for simple steps to removing and rearranging your refrigerator shelves. Instruction begins at 0:24-0:46. You can also watch the full video to learn how to arrange the rest of the fridge.

                  How to properly stock your Samsung refrigerator and adjust the shelves and bins | Samsung US
                  https://www.youtube.com/watch?v=pN8js9mZrXI

                  Should you have questions or need help in the future, please feel free to get back to us via the following options:

                  1. Facebook Messenger: http://m.me/samsungsupport
                  2. Twitter: https://twitter.com/messages/compose? recipient_id=18768513
                  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

                  Please provide us with this reference number (1146654006) to help our team pull up your information when you message us.

                  Thank you.

                  -Kimberly Samsung
                    Not my choice anymore
                    While the fridge functions well, taking out the shelves for cleaning is extremely challenging. Switching from our previous fridge to the 4-door Samsung fridge post-remodeling was a regrettable decision. Removing the shelves requires screwdrivers and considerable strength. Moreover, replacing the water filter poses its own set of difficulties. Overall, I strongly advise against purchasing this model.
                    by
                    Response from Samsung CareDec 18, 2023
                    Hello SherryM, We understand how you feel when a refrigerator's shelves are challenging to take out to clean and replace the water filter. Let us help. Below is a link to the user manual. You may refer to pages 62-63 for more information about removing the refrigerator shelves. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf We have also provided a link below to learn more about replacing the water filter. There is also a video inside the resource, which you can watch from start to finish. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146645127) to help our team pull up your information when you message us. Thank you. -Angelica
                      sad how quick after warranty it falls!
                      5 months after warranty ran out the Assembly Case Ice Route/Ice Chute Flapper motor failed and wouldn't drop ice out. so it melted out and down the door.
                      by
                      Response from SEA CareNov 27, 2023
                      Kaps, we want you to have a working ice maker. Let us help you with this. To check the availability and compatibility of your Assembly Case Ice Route/Ice Chute Flapper motor, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146567126) to help our team pull up your information. Have a great day. ^Camille
                        Do not buy
                        I have only bought 1 Samsung refrigerator and i have many friends who have also and we have all had problems within 5 years. My friends got rid of theirs and we have repaired now twice, trying to save money. I will never buy Samsung refrigerator again. I just want my fridge go stay cold and ice machine to work. Samsung should make things right and refund customers that had a defective refrigerator. Never again.
                        by
                        Response from SEA CareNov 21, 2023
                        Hello there, We know how frustrating it can be to have a refrigerator that isn't operating properly. Let us help. Below is a link to diagnose if your refrigerator doesn't stay cold. Please click on the embedded word and watch the video included. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough If your ice maker is not working, here is a link to help you diagnose. Please choose from the options provided based on the scenario you are experiencing with the ice maker. Kindly click on the embedded word and watch it if prompted with a video. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146548354) to help our team pull up your information. Have a great day. ^Camille
                          The paint will chip
                          Don’t waist your hard earned money on this refrigerator. The ice maker will get clogged and moldy it will work on and off. The stainless steal finish will start to chip. Samsung will not be responsible for the defective product after the one year warranty and if you buy the extended warranty like we bought the warranty doesn’t cover cosmetic problems. We don’t recommend this refrigerator.
                          by
                          Response from SamsungNov 16, 2023
                          Hi there,

                          We certainly know how disappointing this experience might be. We will provide you with all the help you need.

                          We recommend checking the resources below for the things you need to check when the icemaker is clogged.

                          Ice bucket is stuck or has a block of ice:
                          https://www.samsung.com/us/support/troubleshooting/TSG01001791/

                          We can check the video from 2:04 to 2:32 on how to clean the exterior of the fridge.
                          https://www.youtube.com/watch?v=Gw_NOk1rLAY

                          Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

                          1. Facebook Messenger: http://m.me/samsungsupport
                          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                          3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                          When you message us, provide us with this reference number (1146528117), and it will help our team pull up your information.

                          ^Rodel Samsung
                            2 found this review helpful
                            Showing 1-10 of 2,222 reviews

                            Shop the Stainless Steel Package with French Door Refrigerator

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                            Top Specs

                            Height to Top (in.)
                            68.87 in
                            No of Doors
                            4 Door
                            Total Capacity (cu. ft.)
                            28 cu ft
                            Dispenser Features
                            Water Dispenser
                            Installation Depth
                            Standard Depth
                            Ice Maker Features
                            Ice Maker

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                            We offer move or haul away services, and installation on most appliances when you purchase required parts.
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                            Delivery and Installation

                            thumbnail
                            Home Depot Refrigerator Delivery & Installation
                            This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
                            thumbnail
                            How To Measure For A New Refrigerator
                            Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                            Please ensure the following prior to delivery:

                            • Water connection kit required
                            • 110V-grounded, 3-prong electrical outlet
                            • Water valve (shutoff) within 6 ft. of hook up
                            • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                            • Verify your existing electrical and water connections
                            • Empty & unplug your old refrigerator