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Internet #308743988

Model #RF28R7201SR

Store SKU #1004304413

Store SO SKU #1004180077

28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

$219800
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$3199.00
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  • Stand ard depth offers more space in more ways to stay organized.
  • FlexZone™ storage drawer with four temperature settings.
  • Wi-Fi and Bixby Enabled: Control and monitor your fridge remote.
  • View More Details
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Product Details

A fingerprint resistant refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The four door french refrigerator combines capacity and accessibility to make storing the foods you love easier. The FlexZone Drawer helps keep a variety of food organized.
  • Adjustable shelves go from stand ard to slide-in or flip-up, to store tall items with ease.
  • Twin Cooling Plus technology has independent fridge and freezer temperature controls keep food fresher longer.
  • Ice Max large capacity, stores up to 10 lbs. of ice.
  • High-Efficiency LED lighting designed to beautifully light up the interior of your fridge so you can quickly spot what you want.
  • Fingerprint resistant finish.
  • Twin Cooling Plus technology has nearly commercial grade humidity levels, helps prevent spoiling and freezer burn.
  • Power Freeze or Power Cool options lower the temperature with the push of a button to quickly freeze or chill your food.
  • Ice Max - Large capacity, storesup to 48 lbs. of ice.
  • Modern external filtered water.
  • EZ-Open Handle on bottom freezer door.
  • ENERGY STAR Certified.
  • Gallon door bins provide more shelf space inside the fridge.
  • ADA compliant - easy to reach controls for everyone.
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
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Specifications

Dimensions: H 70 in, W 35.75 in, D 36.5 in

Specifications

Dimensions

Depth (Excluding Handles)
34 in
Depth (Including Handles)
36.5 in
Depth (Less Door)
29.4 in
Depth With Door Open 90 Degrees (In)
48.25 in
Height to Top of Door Hinge (in.)
70 in
Height to Top of Refrigerator (in.)
68.87 in
Product Depth (in.)
36.5 in
Product Height (in.)
70 in
Product Width (in.)
35.75 in
Refrigerator Width (In.)
35.75 in

Details

Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
White
Color - Door Handle(s)
Fingerprint Resistant Stainless Steel
Color/Finish
Fingerprint Resistant Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
755
Energy Efficiency Tier Rating
Tier I
Freezer Capacity (cu. ft.)
8.3 cu ft
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Leveling Legs, Adjustable Temperature Control, LED Light Type, Sliding-Bulk Storage Baskets
Freezer Type
Drawer Freezer
General Features
Child Lock, Door Alarm, Hidden Hinge, LED Light Type, Wheels
Ice Maker Features
Automatic Ice Level Control/Shutoff, Control Lockout, Filtered Ice, Ice Maker
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
4 Door
Number of Drawers
Double Drawer
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Dual Evaporated Cooling System, Humidity Controlled Crisper, LED Controls
Power Options
Plug-in
Product Weight (lb.)
328 lb
Refrigeration Dispenser Features
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Dispenser Location-In Door, Filtration Replacement Indicator Light, Filtration System, Water Dispenser, Water Filtration
Refrigerator Capacity (cu. ft.)
15.9 cu ft
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Door Storage, Deli Drawer, Gallon Door Storage, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
28 cu ft
Voice Control Hub Required
Alexa via Samsung SmartThings Hub
Water Filter Replacement Model#
HAF-QIN
Works With
Alexa, Google, Samsung SmartThings

Warranty / Certifications

Certifications and Listings
ADA Compliant, Energy Star
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only*Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor(*Compressor, evaporator, condenser, drier, connecting tubing)
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Questions & Answers

385Questions
caret
Q:water filter location samsung 4 french door
by|Jan 28, 2023
1 Answer
Answer This Question

A:  Good day. The water filter is located in the center part at the top of the FLexZone drawer. For your convenience, you may refer to page 16 of the user manual: https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf The links below will help you find the location of the water filter and replace it. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Changing the water filter on your Samsung refrigerator: https://www.youtube.com/watch?v=okAfV86M0iw Have a wonderful day! —Vannesa

by|Jan 30, 2023
    caret
    Q:Do your self a favor and don't buy Samsung refrigerators. They don't stand behind their products.
    by|Jan 21, 2023
    1 Answer
    Answer This Question

    A:  We are happy to see you posted a review, Jayjay. To better assist you with this, we would like to speak to you directly and get more information about your unit. Please feel free to contact us via the following options below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145373820, which will help our team pull up your information. ^Rainly

    by|Jan 30, 2023
      2 found this answer helpful
      caret
      Q:I don?t know how to install the water line? can somebody help me?
      by|Jan 18, 2023
      1 Answer
      Answer This Question

      A:  Good day, Miguel. We are happy to help you install the water line to your fridge. Please refer to pages 32–34 of the user manual for the step-by-step installation of the water line: https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf For your convenience, you may also refer to these links. Connect and install the water line to your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00063062/ How to install the water line to your Samsung refrigerator: https://www.youtube.com/watch?v=LUbmG-QuNEU If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145357653) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa

      by|Jan 19, 2023
        caret
        Q:Do you have a refrigerator that is 66 1/2 inches tall, 32 inches wide, and is French door with no dispenser in the door? Stainless steel.
        by|Jan 5, 2023
        1 Answer
        Answer This Question

        A:  Good day, Marc. Regarding the dimensions and features you described, we do offer a few models. Here's the link to the models with less than 68.0 (5') height and 31-33" width: https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?height_to_top_of_hinge=Under+68.0&width=31+-+33 For a list of French door refrigerators without dispensers at the door, please click on this link: https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?width=31+-+33&type=3+door+French+Door If you require further assistance, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a wonderful day! —Vannesa

        by|Jan 7, 2023
          Showing 1-4 of 385
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          Customer Reviews

          4.1 out of 5
          (2,138)
          • 4.1
            out of 2,138 reviews
          • 63%recommend this product
          Filter by:
          Showing 1-10 of 2,138 reviews
          Best best refrigerator
          [This review was collected as part of a promotion.] Excellent refrigerator my whole family loved . I’m recommending this product is all you need really good
          by
            • Recommended
            Temperature doesn’t work
            Don’t buy this refrigerator. I bought this refri November 3 2022 and noticed that it wasn’t cooling the first day.Thought it was just because it was new and it was going to get better. Food was getting spoiled. I try to adjust the temperature as the guidelines indicate to do but it doesn’t work. The temperature doesn’t change. It’s set to 37 and doesn’t change. Buttons don’t work. It’s been 1 month and I regret buying this refri. Doesn’t keep my food cool.
            by
            Response from SamsungJan 5, 2023
            We understand that having the right temperature in your refrigerator can keep our food fresh and safe, Max1.

            You can check the model's user manual link below on pages 36-43 to check the control panel and how it operates, and page 71 for the troubleshooting guide.
            https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

            I have shared a Samsung link and video links about temperature issues.

            Samsung refrigerator is not cooling enough.
            https://www.youtube.com/watch?v=FiAGtKdGHPA

            What to do if your refrigerator is not cooling.
            https://www.youtube.com/watch?v=ogwmuhLH4G4

            The refrigerator, freezer, or flexZone is not cooling enough.
            https://www.samsung.com/us/support/troubleshooting/TSG01001029/

            Cooling issues with refrigerator or freezer.
            https://www.samsung.com/us/support/troubleshooting/TSG01001027/

            If you have inquiries and need further assistance in the future, please feel free to contact us via the following options:

            1. Facebook Messenger: http://m.me/samsungsupport
            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
            3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

            When you message us, please provide us with this reference number 1145314675, which will help our team pull up your information.

            ^Rainly Samsung
              2 found this review helpful
              Junk
              I'm a contractor and I bought this 18 months ago the freezer stopped working a little over a year old. Can not get anyone to work on them. And the company tells you to figure it out on your own, even when they come with a 5 year cooling warranty. None of my clients will ever buy Samsung again
              by
              Response from SamsungDec 19, 2022
              Hello,

              We understand that a working freezer is one of the essential parts of the refrigerator. Let us help with what occurs in your appliance.

              If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. We recommend checking the link to troubleshoot.

              Cooling issues with Samsung refrigerator or freezer:
              https://www.samsung.com/us/support/troubleshooting/TSG01001027/

              You may also check page 71 of the user manual for other solutions when the refrigerator/freezer temperature is warm.
              https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

              Should you need more assistance, please feel free to get back to us via the following options:

              1. Facebook Messenger: http://m.me/samsungsupport
              2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
              3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

              Please provide us with this reference number (1145260604) to help our team pull up your information when you message us.

              Thank you!

              -Angelica Samsung
                3 found this review helpful
                Awesome
                Freezer has so much room and the refrigerator has sliding shelves that make things mucheasier to store.
                by
                  • Recommended
                  Bad_Fridge
                  Samsung Refrigerator -- This fridge has the same issues as the reported fridge. Do not purchase or buy Samsung Fridges. Do your research. model: RF28HMEDBSR Samsung is aware of the known proven defects without any action taken. Fridge has had issues from one month after date of purchase. Ice maker defect -- Ice maker has failed to work properly. Technician was called out for repair. Ice maker is still not functioning. Ice maker continued to freeze up. Ice maker auger eventually jammed an broke auger and ice tray were replaced. Ice maker continues to have issues. Water buildup and leakage continues to be a problem Fridge cooling issues --Fridge fails to keep food stored at a safe temperature. Fridge continues to have frozen evaporator coil causing the fan to freeze in place. The refrigerator fails to cool to the desired temperature. I have defrosted fridge using the "rd" defrost function on multiple occasions. I have also removed the back cover to defrost evaporator coil with a blow dryer. I have thrown out food and medication on multiple occasions. I have requested a full replacement or reimbursement without any action from Samsung assistance.
                  by
                  Response from SEA CareDec 1, 2022
                  Hello there. Thank you for letting us know that your refrigerator stopped cooling and the ice maker was not working. Checking the settings is easy enough. Let me guide you. If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please check these links for details. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Refrigerator, Freezer, or FlexZone is not cooling enough https://www.samsung.com/us/support/troubleshooting/TSG01001029/ 8 reasons why your Samsung refrigerator is not cooling https://www.samsung.com/my/support/home-appliances/8-reasons-why-your-samsung-refrigerator-is-not-cooling/ What to do if your refrigerator is not cooling | Samsung US https://www.youtube.com/watch?v=ogwmuhLH4G4 What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS00080450/ Ice maker is not working - Samsung " Ice bucket is stuck or has a block of ice" https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice Frost forms in the freezer or refrigerator - Samsung https://www.samsung.com/us/support/troubleshooting/TSG01109344/ When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. Please see these links for details. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/ How to prevent and stop water leaks from your refrigerator https://www.youtube.com/watch?v=uU6XADBosVo Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. ^Camille
                    Best Fridge I have ever purchased!
                    I love this refrigerator! I love the ability to change the format inside to fit my families needs. I use containers inside to hold snacks and drinks.
                    by
                    • Verified Purchase
                    • Recommended
                    Cools but…
                    Three years in and ice maker leaks water. I bought the whole kitchen suite and now microwave is out, oven digital display lights up everything and the fridge ice maker leaks water…
                    by
                    Response from Samsung CareOct 14, 2022
                    Hi Dboso, We appreciate your review of the experience of the water leaks on your refrigerator and the digital oven display on your microwave. Here is a link to "Water leaks in a Samsung refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas I also shared this link about "An Icon Appears on my Samsung Oven Display": https://www.samsung.com/us/support/troubleshooting/TSG01204542/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us this reference number (1145033049), which will help our team pull up your information. Have a great day. Melardo
                      Known defects
                      fridges do not keep food at safe temperatures and needs to be defrosted every 4-8 weeks. Known defect back in 2015, and yet continue to sell these defective products with the same defect. it is not a warranty issue, it is a defect.
                      by
                      Response from SamsungAug 17, 2022
                      Hello there,

                      Thank you for your feedback regarding your Samsung Refrigerator.
                      We at Samsung always strive to innovate our product line and provide the best possible customer experience.
                      Please feel free to reach out to us with any further questions regarding your Samsung products

                      Please feel free to reach out to us with any further questions regarding your Samsung products.
                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                      Reference number:
                      1144810509

                      Thank you for choosing Samsung. Have a great day.

                      ^^Ross Samsung
                        12 found this review helpful
                        Huge storage space
                        [This review was collected as part of a promotion.] I love everything about this refrigerator! My sodas fit perfectly in the drawer two cases worth. And in the door storage plenty of room for all of my condiments like mayo, pickles, jellies and the like. Which leaves a massive amount of space for foodstuffs. Plenty of adjustable shelves for everything else. Lots of freezer space as well. I keep my bread in the slide out tray and meats as well as heavier items like frozen vegetables or fruit in the drawer portion. I had a power outage for two days and it kept everything cold. All in all it’s a great product for the price.
                        by
                          • Recommended
                          Love my Samsung 28 cu ft Refrigerator
                          [This review was collected as part of a promotion.] My new Samsung Refrigerator is so spacious and has a large capacity freezer. Love it. It looks beautiful in my kitchen.
                          by
                            • Recommended
                            Showing 1-10 of 2,138 reviews

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                            Top Specs

                            Height to Top (in.)
                            68.87 in
                            Ice/Water Dispenser
                            Both
                            Total Capacity (cu. ft.)
                            28 cu ft
                            Dispenser Features
                            Water Dispenser
                            Installation Depth
                            Standard Depth
                            Depth
                            34 in

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                            Delivery and Installation

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                            Home Depot Refrigerator Delivery & Installation
                            This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
                            thumbnail
                            How To Measure For A New Refrigerator
                            Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                            Please ensure the following prior to delivery:

                            • Water connection kit required
                            • 110V-grounded, 3-prong electrical outlet
                            • Water valve (shutoff) within 6 ft. of hook up
                            • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                            • Verify your existing electrical and water connections
                            • Empty & unplug your old refrigerator

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                            Ratings
                            (2138)
                            (977)
                            (545)
                            (880)
                            Refrigerator Width (In.)35.75 in35.75 in35.75 in35.75 in
                            Depth (Excluding Handles)34 in32.9 in28.75 in33.75 in
                            Height to Top of Refrigerator (in.)68.87 in70 in70 in68.38 in
                            Ice/Water DispenserBothBothBeverage CenterBoth
                            Installation DepthStandard DepthStandard DepthCounter DepthStandard Depth
                            Total Capacity (cu. ft.)28 cu ft26.5 cu ft23 cu ft27.6 cu ft
                            Refrigeration Dispenser FeaturesCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water FiltrationDispenser Location-Internal,Water DispenserCrushed Ice,Cubed Ice,Dispenser Control Lock-Out,Filtration Replacement Indicator Light,Filtration System,Water Dispenser,Water Filtration
                            Ice Maker FeaturesAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Ice MakerAutomatic Ice Level Control/Shutoff,Control Lockout,Filtered Ice,Removable BasketIce MakerAutomatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker,Removable Basket
                            THD SO SKU1004180077100541324710076712041004147583
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