30 in. 5.8 cu. ft. Double Oven Gas Range with Self-Cleaning Convection Oven in Stainless

we love this product but were so disappointed when the oven door began to peel. we had purchased an extended warranty but apparently, it doesn't cover cosmetic damage. to me, this is an issue of poor manufacturing. an oven door should not peel - plain and simple. it bothered us so much that went on to pay way too much money for a replacement door. that's how much this issue bothered us.

5 days after warranty expires called to get replacment knobs, but to no avail. finish is peeling off. clearly the design of the upper oven leads to this defect, but the customer had to pay for replacement knobs.

today is november 25, 2020. my warranty expired october 31, 2020. while cleaning the stove today, i noticed peeling paint around the door handles and on the face of the stove. 25 days out of warranty! as i went to post my review, i was asked "can we make it right?" i figured, sure maybe they can and started a chat with mahender j. he told me that it was not a warranty issue and would not be covered. ok, i figured as much, but he/she/ they claimed that they do not have any reported issues with peeling paint. i then posted links to the two threads regarding this in the samsung community and was told, "currently, we do not have any options". and then, "we at samsung care are here for you 24/7" and "if you need additional help, ask me anytime." really?!!

great range but the knobs are defective, and should be covered under a warranty the film comes off, plastic cracks and looks terrible. they should be removed when performing a oven cleaning cycle and it should be explained in the manual in big bold text! samsungs fault! this was not a inexpensive purchase samsung should stand behind its product. i will think twice on the next purchase of a samsung product.

I have had this range for less than 6months. I was so excited as the reviews were good and I desperately wanted a double oven. I have had the service tech out 3times now. The mother board has already been changed. The top oven is just a broiler- don’t be fooled by buttons. The bake and roast features do not work as intended. Whichever setting you choose uses the temperature control of the broiler which intermittently trips on and burns your food. 3 technicians and they all have said this is the most common complaint of the top oven. The bottom door lock keeps mysteriously getting engaged- so I’m now spending countless times on the line trying to figure this out. Constantly unplugging the oven and then trying to reset the circuit breaker to make the lock disengage. So frustrating. We are literally in a pandemic and I can’t depend on my $1400 oven to be able to cook for my family. Also one of the dials on the stove is starting to peel. Did I mention it’s only been 6 months?? This is the worst appliance I’ve ever purchased- they really need not trick people saying it’s a double oven when it doesn’t work that way. I wish they would just switch this out so I can know if I just got a lemon, however they keep saying I’m not at that point yet. This is a nice looking appliance but non functional for someone who often cooks! I am now trying to choose things to make that don’t go in the oven. What a waste!!! Don’t waste your money.

A double oven is a great idea except for this shiny inoperable, temperamental excuse of cooking/baking instrument. Purchase if you’re just planning on using convection and if that’s the case may I suggest a LG.

[This review was collected as part of a promotion.] I love my stove! It’s easy to use and has amazing features, easy to clean, definitely worth purchasing. I bought the full kitchen appliance package stove, microwave and the refrigerator.

I was so excited to purchase the Samsung 5.8 cu. ft. Freestanding Gas Range with Power Burners w/Flex Duo™ dual doors. Unfortunately, after a year, I had to move for work and the stove was sold with my house. How I miss my stove! Losing it made me want to write a review to express how much I love this stove! I would recommend it to anyone. The innovative dual doors makes cooking and baking so easy. It's the greatest feature I never knew I needed. Most of the time I would just cook using the top half of the stove in order to use less gas. Such a great option. Always was great to make large Turkeys and roasts with the roll out rack! It bakes, broils and cooks beautifully. When I baked a cake I was never concerned that it might flow over. My baked goods always rose up perfectly, evenly browned and tasted delicious. The power burner is another favorite feature. It cuts boiling and grilling time. Everything always comes out perfect! I just can't express how happy this stove made me. I have only one issue that I would improve upon and recommend Samsung address. Cleaning the cook top. It's not easy to clean the cook top. It holds onto grease and smears. It takes effort and time, yet still remains smudged. All and all I will consider purchasing another one for my new home!! It's my favorite stove out there!

I waited so long to replace our old electric stove with a higher quality gas range. I did a lot of research, read reviews and decided on the Flex Duo w/Dual Door Freestanding Gas Range. I have had it for just under a year now and have been very pleased with it especially the dual oven capability. However, I was disappointed when the knob of my power burner broke off. I've looked on the Samsung website for a replacement knob and it is almost $60 for one knob. To make it worse...it looks like it only comes in stainless steel so it won't match my other 4 knobs. So, I thought I had found a work around and took the washer off and was going to just replace the broken plastic adapter with a metal one but nope. Turns out that it's all one piece of plastic. You would think that for the price point that Samsung would have invested a little more into the knobs which are used multiple times a day; everyday of the year.

Easy to setup...big power