A: J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A: I'd like to help you find this information, Arthur. Here is a link (https://bit.ly/2O0X9ZC) to where you can download the User Manual. Beginning on page 62, you will find lots of detailed information on not only how the self-clean works, but also, how to run it. ^Jecca
A: HORRIBLE. Do not use this unless you want your house filled with smoke. I have to repaint my entire kitchen.
A: Thats one to bring to the manufacturers attention. Time to call samsung hotline
A: Hi lulu, we understand your concerns with the Range. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A: The 5600 has a convection oven, the 5500 does not.
A: Hello Guest, I have attached a link below to specifications of each unit. https://www.samsung.com/us/home-appliances/ranges/gas/nx58f5500ss-gas-range-stainless-steel-nx58f5500ss-aa/?redir=NX58F5500SS#specs https://www.samsung.com/us/home-appliances/ranges/gas/nx58h5600ss-gas-range-with-convection-nx58h5600ss-aa/?redir=NX58H5600SS#specs ^Britt