This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Electric Range from The Home Depot.
Verify that your outlet type matches the approved types shown above
Empty & unplug your old appliance
Product Overview
The Samsung 30 in. dual door Flex Duo oven gives you both a traditional single cavity and a double oven in one. This unique design utilizes a ceramic divider to let you easily switch from a large single cavity (5.9 cu. ft.) to two smaller cavities (2.7 cu. ft. and 3.0 cu. ft.), with independently controlled temperatures. Plus, Glass Touch Bottom Controls, SteamQuick, Self Clean, and more.
5.9 cu. ft. Large Capacity - Cooks a big roast, multiple casserole dishes, or several racks of cookies at once
5 Burner Cooktop - Lets you cook with different sized pans at the same time
Dual Convection - Distributes heath throughout the oven faster with two fans, creating more even cooking
5 Electric Cooktop Elements - Including 1 triple, 1 dual, 2 singles, and 1 warmer for ultimate flexibility
SteamQuick and Self Clean - Saves you time and makes regular cleanings simple, plus a 20-minute cleaning option
Warming Drawer - Keeps food at the perfect temperature until dinner is ready
Auto Oven Light
Proofing Feature
Sabbath Mode - Deactivates the auto shut-off feature and allows user to turn on the oven prior to the Sabbath and keep it on until the following day
Kitchen Timer - Built in so you can keep track of your cooking progress
Delay Start - Lets you program your oven to begin cooking at a later time
Child Safety Lock - Prevents the oven from being opened while in use
3 Preset Easy Cook Options - For perfectly cooking various dishes
Color Options - Also available in Black Stainless
Warranty - One (1) year all parts and labor; five (5) years electric cooktop
Bought 11/07/18. Beautiful to look at but it’s a disappointment to cook with. The temperature fluctuation in both ovens make it impossible to cook anything. I tried moving foods and moving racks but nothing works. I’ve calibrated the temperature with no change. The cooktop scratches easily to. After over two years of trying to use this stove, I’m getting a new one and I won’t get a Samsung ever again.
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Response from SamsungFeb 3, 2021
I realize your experience has been less than ideal and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena
4 found this review helpful
Nov 26, 2020
Very attractive oven ! Heats up quick! Burners are a bonus feature can adjust size of the burner ...
Very attractive oven ! Heats up quick! Burners are a bonus feature can adjust size of the burner ! Over all very happy! Love how can bake in 2 different sections with different temperature settings! A storage drawer underneath comes in handy!
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Verified Purchase
Recommended
Oct 30, 2020
Worst Appliance Purchase Ever!
do not purchase this range! it will give you nothing but problems. the control panel, although stated as stainless, is not. it discolors easily, leaving the panel looking spotted and filthy. i'm on my 2nd replacement which has become discolored (not a surprise), and the graphics are now wiping off! the fabrication is a flimsy piece of metal that is sprayed to look like stainless and without any type of top coat, to stop splatters, from discoloring it.
today, the warming element came on, and the oven door won't open. neither were turned on. so, it is now unplugged. we won't be able to use it until a service center can come to fix it, which is going to take week! what a waste of money. don't buy a samsung appliance, especially this range. it's not worth the headache, trust me.
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Response from Samsung CareNov 2, 2020
Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
this is your ticket number: 1142578069
Customer review from Samsung US
Aug 4, 2020
A great Range
[This review was collected as part of a promotion.] We had this range for 3 years. The double oven which can be used separately is very useful. It is great when you only need to heat one of the 2 oven areas or cook at 2 different temps. The convection feature is very efficient. The fast boil burner feature of the 3 way burner is very quick. The only problem that we have encountered is that the LED readout on the clock has 3 dead elements. The last number cross bar went out. Can't tell an 8 it will show "0" since the bar is out! The last number in the picture should be a 6
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Recommended
Customer review from Samsung US
Aug 3, 2020
Great features
[This review was collected as part of a promotion.] I purchased about 4 years ago and I must admit, I’m still discovering all of the features. It is a beautiful range and it is a conversation piece when I have dinner parties.
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Recommended
Customer review from Samsung US
Jul 5, 2020
Good features but display has missing bar after two years.
The back right burner is too close to the knob and gets steamed. The quick boil burner is way slow. After two years, the number eight looks like nine because a bar is missing. The back of the oven is not recessed so had to have the plug moved to push the oven all the way back.
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Response from SamsungFeb 3, 2021
Hi GlenTaters! Thank you so much for your review. Please know that your review does not go unnoticed and we value your opinion. Thank you for being the best part of Samsung. ^Nic
Recommended
4 found this review helpful
Apr 30, 2020
Don't Waste Your Money
I bought this 3 years ago. Have always wondered why anything I attempt to cook in the lower oven takes about 1 1/2 times as long to cook as it should. I finally realized it never stays at temperature. It will come up to temperature (several minutes AFTER the thermostat indicates it's at temperature), but it will not stay at the set temperature. My research indicates this is a common problem with this range. I just now purchased the Cafe Induction Range and am hopeful that it will perform as disclosed.
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Response from SamsungFeb 3, 2021
We really appreciate you taking the time to sit down and write out all the details of your experience so far. We definitely want all of our customers to enjoy their appliances and to have many years of use. Feedback like yours will certainly help us to continue improving our products and customer experiences. ^Lena
8 found this review helpful
Mar 24, 2020
My wife Loves this stove
[This review was collected as part of a promotion.] I bought the range before Christmas and my wife loved be able to Cooke 2 things at once. Also having the ability to cook also one big things in a regular oven.
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Recommended
Customer review from Samsung US
Jan 29, 2020
I'm very happy with my purchase. I love that I can use the small top portion of the oven to save...
I'm very happy with my purchase. I love that I can use the small top portion of the oven to save energy since I usually only cook for 1 or 2.
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Response from SamsungFeb 3, 2021
Saving time, energy, and money matters, rjsmother and so do you! Thanks for being a part of the Samsung family! ^Shifa
Verified Purchase
Recommended
1 found this review helpful
Jan 7, 2020
I love this stove.
I love this stove. It took me a minute to get used to it. But I love it so much. Very easy to cook with!
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Response from SamsungFeb 3, 2021
We love hearing from our satisfied customers like you DG! We're honored to be a part of helping you prepare the meals you love! ^Shifa