Internet #302577277

Model #RF18HFENBSR-2

Store SKU #1002664303

Store SO SKU #1002663177

33 in. W 17.5 cu. ft. French Door Refrigerator in Stainless Steel and Counter Depth

  • 33 in. width fits narrow spaces
  • Twin Cooling System keeps food fresher longer
  • LED lighting helps you quickly spot what you want
  • See More Details

Product Overview

This counter-depth refrigerator provides a built-in look, yet offers 18 cu. ft. of space with lots of flexibility for food storage. Featuring an automatic filtered icemaker, plus the Twin Cooling System to help keep food fresher for longer, this fridge makes the most of its space. Includes surround air flow for maintaining optimal temperatures, EZ-Open handle for easy access to the freezer, and Power Freeze and Power Cool for quickly chilling your food.
  • California residents
  • 18 cu. ft. and 33 in. Wide Makes the perfect fit for your kitchen and your groceries
  • Automatic filtered ice maker in freezer provides filtered ice cubes and helps make sure you have ice on hand at all times
  • Surround air flow helps maintain optimal temperatures and ensures air circulates for even cooling throughout the refrigerator
  • Power freezer and power cool options provide easy access to filtered water and cubed or crushed ice
  • 2 Humidity-Controlled Crispers Help keep your fruits and vegetables organized and accessible
  • Tempered glass shelves makes cleaning leaks and spills simple
  • Gallon door bins provide more shelf space inside the fridge
  • EZ Open handle on freezer drawer lets you easily open you fully stocked freezer
  • Door alarm alerts you if the fridge or freezer is left open
  • Dairy Bin Inside the refrigerator door, designed specifically for storing dairy products
  • Deli Drawer Stores sliced meats, cheeses and other perishable foods in a slidable bin
  • Accessories External filter (not included)
  • Color options also available in White, Black and Stainless Platinum
  • Warranty 1-year parts and labor on refrigerator; 5-years parts and labor on sealed refrigeration system only; 10-years parts and 5-years labor on digital inverter compressor
  • 3-door French door refrigerator has 2 fresh food doors and one bottom mount freezer drawer
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Depth (Excluding Handles)
28.14
Depth (Including Handles)
30.5
Depth (Less Door)
24.25
Depth With Door Open 90 Degrees (In)
46.14
Height to Top of Door Hinge (in.)
70.125
Height to Top of Refrigerator (in.)
68.75
Product Depth (in.)
30.5
Product Height (in.)
70.125
Product Width (in.)
32.125
Refrigerator Width (In.)
32.125

Details

Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Gray
Color - Door Handle(s)
Stainless Steel
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
594
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
5.7
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Temperature Control,Ice Maker,LED Light Type
Freezer Type
Bottom Door Freezer
General Features
Door Alarm,Dual Compressor,Hidden Hinge,Interior Light,LED Light Type
Ice Maker Features
Filtered Ice,Hidden Controls,Ice Maker,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
None
Indoor/Outdoor
Indoor
Installation Depth
Counter Depth
Number of Doors
2 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
3 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Product Weight (lb.)
232 lb
Refrigeration Dispenser Features
No Dispenser
Refrigerator Capacity (cu. ft.)
11.8
Returnable
Non-Returnable
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Glass
Storage Features
Crisper Drawer,Deli Drawer,Gallon Door Storage,Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
17.5
Water Filter Replacement Model#
Not Applicable

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

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Ratings
(2006)
(301)
(2628)
(1687)
Refrigerator Width (In.)32.12532.12532.7532.75
Depth (Excluding Handles)28.1430.1252929
Height to Top of Refrigerator (in.)68.7568.7568.62568.625
Ice/Water DispenserNoneNoneWater OnlyWater Only
Total Capacity (cu. ft.)17.519.418.618.6
Installation DepthCounter DepthStandard DepthCounter DepthCounter Depth
Height to Top of Door Hinge (in.)70.12570.12569.87569.875
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Questions & Answers

214Questions65Answers

is anyone having trouble with water collecting beneath the bins at bottom of fridge? Thank you!

Asked by john November 28, 2017
10
Answers

Yes. When I called Samsung about it a few years ago the customer service rep told me to not put in anything liquid, or anything warm. Also told me not to open the doors. I asked, "should I have the doors welded shut?". He said not to weld, so I asked, "Should I have them glued?" to which he answered, "Yes." I am looking for another brand.

Does this model have a water dispenser? If so where? The description says it does

Asked by Hunter September 19, 2017
8
Answers

hope it does

what demantion for glass shelfs

Asked by olsk June 26, 2018
8
Answers

the glass part of the plastic glass are 11" 26"

What is the overall height?

Asked by Kitty November 24, 2017
7
Answers

What is the overall height of this ref. ?

Are the lower shelves inside the doors adjustable? I see the upper ones are adjustable. I am inst...

Asked by CTkitchen June 19, 2018
6
Answers

Ctkitchen, I addressed your initial question in my first sentence. No the drawers are not adjustable. You can take them out, but placing them in a different location you cannot do. Sorry, I thought saying "no they are not" would be enough.

Does this product come without an ice maker? If not, is it necessary to hook up the ice maker? ...

Asked by Me January 13, 2019
6
Answers

Must I hook up and use an icemaker?

How far dose the freezer drawer extend out when fully opened?

Asked by jj August 28, 2017
5
Answers

about 12 in. not enough

Are the sides glossy white, as well as the door? (for the white model)

Asked by Lyn July 16, 2019
5
Answers

The sides and front are glossy but not super shiny.

Can a gallon of milk fit in the refrigerator

Asked by Woods November 13, 2018
5
Answers

Yes, as long as you put on the bottom shelf with the second shelf on very top slot. It's my only complaint for this fridge. Although, the doors bottom shelf is very spacious and can accommodate a gallon of milk.

What is the depth and height of this refrigerator

Asked by RDHJ September 21, 2017
5
Answers

27 inches

33 in. W 17.5 cu. ft. French Door Refrigerator in Stainless Steel and Counter Depth - page 2

Customer Reviews

  • 2007 Customer Reviews
  • 3.9 out of 5 stars overall
61% of customers recommended.
Overall Ratings
5star-icon(1036)
4star-icon(403)
3star-icon(131)
2star-icon(117)
1star-icon(320)
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Denver, Colorado
Defective Samsung Refrigerator
Features :
2
Value :
1
Customer review from samsung.com logo
i purchased the samsung refrigerator about 5 years ago and began having problems after one year of ownership when the interior refrigerator bins began filling with water. then the interior walls began to develop ice and the ice maker stops working soon after the ice develops. i have to empty the refrigerator and freezer every few months to let it thaw out because the refrigerator stops cooling. it appears the defrost functiin has stopped working.
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Response from Samsung CareDecember 3, 2020
I hear your concerns, and I have a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Pat
Defective Fridge Model
Features :
1
Value :
1
Customer review from samsung.com logo
this model is defective and leaks water in the fridge. it does not cool properly upon addressing the issue with samsung. the haven't made a fix or a replacement or reimbursement the fridge is 5 months old and within a week we experienced problems . the repair person the samsung sends looks up youtube videos on how to fix fridges. the samsung executives are unresponsive and unhelpful. this fridge should have been pulled off the market years ago. these strings of reviews or so specific to a constant issues their fridges are having.
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0
0
Response from Samsung CareDecember 1, 2020
I see that we have you currently set up for service and working with our authorized service center to resolve your issue. You are a valued customer and your experience matters to us. We are still looking into this concern. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142682345
Disappointing Samsung Refrigerator
Features :
3
Energy efficiency :
3
Quality :
1
Value :
3
I purchased this refrigerator approximately 5 years ago and I’ve had nothing but problems beginning around year 1 of ownership. *the drawers began filling with water *the interior of the refrigerator began to develop ice (picture attached) *the ice maker stopped working once the refrigerator froze up *I have to empty out the refrigerator and freezer every few months to defrost It appears the defrost function of the refrigerator stopped functioning.
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2
0
Response from SamsungDecember 17, 2020
Thank you for sharing, Jeff! Based on the symptoms you've provided, we would recommend having service to repair your refrigerator. If you'd like, you can use this link (https://bit.ly/389iIyi) to locate a Samsung authorized service center in your area. ^Jecca Samsung
Use caution
Customer review from homedepot.ca logo
Leaked water. Bad connection within fridge. The shelves do not allow for a jug of milk to fit or a 2L bottle of pop. Only fits in the door.
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0
0
Response from Samsung Support TeamJanuary 11, 2021
Hello Jeff, thank you for your review. The shelves on your fridge can be adjusted in height to accommodate different items. In regards to the water we would like to look into this for you. Please contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support). JM Samsung-EN_CA
Freezer handle broke off 3 days after delivery. It...
Freezer handle broke off 3 days after delivery. It will not stay on. Need freezer door handle repaired.
Was this helpful?
2
0
Response from SamsungDecember 15, 2020
Hi there HomeDepotCustomer! Thank you for your review. I understand that your freezer handle is broken. Below is the website for additional parts . www.samsungparts.com. Thank you for choosing Samsung. ^Nic Samsung
ICE MAKER FAILED
Features :
1
Value :
1
Customer review from samsung.com logo
my ice maker overflowed with water creating an ice block in the ice cube tray. preventing me from opening up my freezer tray. in order to open it i had to unplug and let the ice block and over flow ice melt. this cause approx 500$ is food losses. when it did melt and i could open it the ice cube tray was in the cube box and an wire is stuck into he ice block..... you need to send me all the parts to replace the ice cube maker for a model: rf18hfenbsr. feel free to include 500$ check to cover the losses of the food. and this is not from poor use of the ice machine. it has only been used for about 1 year to date.
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0
0
Response from Samsung CareNovember 13, 2020
I can understand your disappointment with your product and value your feedback greatly. If you have any questions for us or would like for us to further investigate your concern; please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: This is your ticket number: 1142616504
Saint Paul, Minnesota
Frozen
Features :
3
Value :
1
Customer review from samsung.com logo
i've had this fridge maybe 5 years now, first year or so, the lower drawers filled with water. after that i've had to unplug and thaw the fridge few times a year. twice i've also had to also thaw the freezer due to a frozen ice maker line. i've tried the copper wire hack on the defroster in the drain hole with no success, perhaps defroster is completely dead now)
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Response from Samsung CareSeptember 30, 2020
We are grateful for this detailed review and appreciate your bringing this to our attention. We want to get this back working so you can go back to enjoying your product. Please shoot us a message at our Social Media team so we can resolve this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
great looking fridge, weak seal
Features :
3
Value :
4
Customer review from samsung.com logo
being in a condo with limited counter space i had to go with this fridge that in not as deep as most. it looks great. i love the convenience of the double door and freezer at bottom. however, the rubber seal in between the 2 door has peeled off within 6 month of use. i did not think it was a big deal but now i see condensation building. then when i open the left door water drips on the floor. i am not happy about that. i wish this could be warranty for a few years because it is not a big expense for the company and it is getting lots of use... the fridge a noisy moments too. i did not hook up the ice maker and it still proceed to make the noise even though the button is off.
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Response from Samsung CareSeptember 22, 2020
Thanks for taking to time to leave this review for us. It's always a pleasure to hear from our customers about our products and services. One thing I have noticed with these types of symptoms, they are all can be an occurrence if the fridge is not leveled properly. Try going over the information in the link below to double-check. ^Pat https://www.samsung.com/us/support/answer/ANS00062321/
I love this frig.The freezer on the bottom is so...
I love this frig.The freezer on the bottom is so easy to have items handy. The exterior finish is great for not showing fingerprints,
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7
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Love this refridgerator so far. It fit perfectly in my...
Love this refridgerator so far. It fit perfectly in my small space.
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6
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