Internet #
312283539
Model #
RS27T5561SR
Store SKU #
1005269793
Store SO SKU #
1005191971
36 in. 26.7 cu. ft. Smart Side by Side Refrigerator with Family Hub in Stainless Steel, Standard Depth
$1798.00
$2332.00
Save $534.00 (23%)
- Stay connected while keeping food, drinks fresh with Family Hub™
- Clean lines and modern form blend beautifully into your kitchen
- All Around Cooling to keep every item evenly cooled
- View More Details
Product Details
Specifications
Dimensions: H 70.07 in, W 35.88 in, D 33.5 in
Specifications
Dispenser Features
Water DispenserCubed Ice
Ice Maker Features
Automatic Ice Level Control/ShutoffFiltered IceIce Maker
Dimensions
Depth (Excluding Handles) (in.)
33.5 in
Depth (Including Handles) (in.)
33.5 in
Depth (Less Door) (in.)
28.93 in
Depth With Door Open 90 Degrees (in.)
51.31 in
Height to Top of Door Hinge (in.)
70.06 in
Height to Top of Refrigerator (in.)
68.63 in
Product Depth (in.)
33.5 in
Product Height (in.)
70.07 in
Product Width (in.)
35.88 in
Refrigerator Width (in.)
35.88 in
Details
Appliance Category
Refrigerator
Appliance Series
Samsung Family Hub
Appliance Type
Side-by-Side Refrigerator
Built-In and Standard Type
Side-by-Side
Color - Appliance Cabinet
White
Color - Door Handle(s)
Fingerprint Resistant Stainless Steel
Color/Finish
Fingerprint Resistant Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Dispenser Location
External Ice Dispenser, External Water Dispenser
Door Finish
Smooth
Energy Consumption (kWh/year)
691
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
9.5 cu ft
Freezer Door Type
Swing Door
Freezer Features
Adjustable Leveling Legs, Adjustable Temperature Control, In-door Storage, LED Light Type, Power On Light Indicator, Roll In, Safety Lock, Sliding-Bulk Storage Baskets, Temperature Alarm
Freezer Type
Side Door Freezer
General Features
Child Lock, Door Alarm, Interior Light, LED Light Type, Roll In, Smudge-Proof, Wheels
Hardware Color/Finish
Stainless Steel
Hardware Color/Finish Family
Stainless Steel
Ice Maker Features
Automatic Ice Level Control/Shutoff, Filtered Ice, Ice Maker, Removable Basket
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Installation Type
Free Standing
Number of Doors
2 Door
Number of Freezer Baskets/Bins
3 Baskets/Bins
Number of Freezer Shelves
5 Shelves
Number of Refrigerator Shelves
4 Shelves
Operational Features
Humidity Controlled Crisper, LED Controls, LED Temperature Controls, Sabbath Mode
Power Options
Plug-in
Product Weight (lb.)
306 lb
Refrigeration Dispenser Features
Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration
Refrigerator Capacity (cu. ft.)
17.2 cu ft
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
Non-Returnable
Shelf Material - Freezer
Glass
Shelf Material - Refrigerator
Glass
Smart Home
Smart Home Enabled
Smart Home Protocol
Wi-Fi
Storage Features
Adjustable Shelves/Racks, Crisper Drawer, Deli Drawer, Removable Shelves, Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
26.7 cu ft
Voice Control Hub Required
Alexa via Samsung SmartThings Hub Voice Control via Proprietary App
Water Filter Replacement Model#
HAF-QINS
Works With
Alexa, Google, Samsung SmartThings
Warranty / Certifications
Certifications and Listings
ADA Compliant, Energy Star, UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)
Questions & Answers
100Questions
Q:Can you turn off the family hub screen so that there is no light emitting from it at night?
by|Aug 24, 2023
1 Answer
Q:Can the doors open for the left to right? Are they reversible?
by|Aug 21, 2023
1 Answer
Q:What kind of filter goes in this refrigerator
by|Aug 3, 2023
1 Answer
Q:Can the refrigerator be locked?
by|Jul 31, 2023
1 Answer
Showing 1-4 of 100
Sep 12, 2023
False advertising about “even cooling”, because I
The highest and lowest temperatures are 34°F and 53°F (nearly 20°F apart!) when the fridge temp is set to 34°F!
We bought a pack of 6 refrigerator thermometers to cross check to make sure it’s not the thermometer, and the readings are still the same.
Although this refrigerator has 4 vents where cold air can come out, there’s still huge variance in the back and front, as well as top to bottom.
On the back of the fridge (4 shelves and 2 drawers), from top to bottom, the temperatures measured are:
36, 42, 39, 48, 36, 36.
On the front of the fridge (5 shelves on door), from top to bottom, the temperatures measured are:
53, 42, 44, 45, 40.
The freezer is a bit better.
On the back of the freezer (4 shelves and 2 drawers, from top to bottom, the temperatures measured are:
0, 2, -2, 0, 0, 0.
On the front of the freezer (2 shelves), from top to bottom, the temperatures measured are:
4, 2.
The attached picture is of the top part of refrigerator, where the back shelf of fridge measures 40°F (in between the grey and red on the thermometer), and the top shelf of the fridge (right next to that shelf) measures 50°F (in the red on the thermometer). The fridge setting is at 34° at the time I measured because the default setting of 37°F makes the actual temperatures too hot.
The safe fridge temperature is below 40°F according to the Food and Drug Administration (FDA), so this refrigerator seems unsafe and practically unusable unless you only use a quarter of the space in the fridge because setting the temperature very cold freezes food at certain parts of the fridge, and setting it higher risks food poisoning at warmer parts of the fridge.
Yes, many refrigerators and freezers don’t have completely even cooling, but advertising “All Around Cooling” seems absurd if there’s nearly a 20°F difference in the range the temperature is distributed.
by
Response from SEA CareSep 15, 2023
Hi there,
Thank you for informing us about the fridge's uneven temperature. Getting you assisted is what we strive for.
We recommend browsing through this link to help you with the fridge's cooling temperature. Please fully watch the instructional video and visit the embedded links, such as the "Recommended temperature" and "Leveling the refrigerator."
Refrigerator and Freezer are not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146290663, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USSep 11, 2023
False advertising of “even cooling”, measured temp
The highest & lowest temperatures are 34°F & 53°F (nearly 20°F apart!) when the fridge temp is set to 34°F!
Fridge back, top to bottom, the temperatures measured are:
36, 42, 39, 48, 36, 36.
Fridge front temp:
53, 42, 44, 45, 40.
Freezer back temp:
0, 2, -2, 0, 0, 0.
Freezer front:
4, 2.
Yes, many refrigerators & freezers don’t have completely even cooling, but advertising “All Around Cooling” seems absurd if there’s nearly a 20°F difference in the range the temperature is distributed.
by
Response from SamsungSep 14, 2023
Timothy, we understand how you feel, and we want to ensure that the fridge is properly working. Let's help you out.
Below is a link to help you diagnose if your refrigerator is not cooling enough. Click on the embedded word and watch the video included.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146282385) to help our team pull up your information.
Have a great day.
^Camille
Below is a link to help you diagnose if your refrigerator is not cooling enough. Click on the embedded word and watch the video included.
Refrigerator, Freezer, or FlexZone is not cooling enough
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146282385) to help our team pull up your information.
Have a great day.
^Camille
Sep 5, 2023
Fantastic fridge for fantastic price
[This review was collected as part of a promotion.] Purchased this fridge after our 14 year old one stopped working. Great ratings by many consumers for this model. This fridge has a decent design/ layout, great value for the price, and unexpected tech features that everyone in the family loves. Happy with our purchase and would recommend this model.
by
Customer review from Samsung USAug 4, 2023
Great size and features
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and I'm so happy I did. We changed from a GE to Samsung and let me tell you, Samsung did it RIGHT! Love this refrigerator!
by
Customer review from Samsung USAug 4, 2023
Such a nice fridge. Family loves it.
[This review was collected as part of a promotion.] I was a bit leery of buying this fridge because I hadn't seen one in a store. I expected the screen to glitch and be low quality. I expected the speaker to be sub par. Nope! What a beautiful fridge with large clear screen and great speaker. Easy to clean. Freezer is a bit small but I have a large chest for larger items. Fridge is huge, bright and just perfect. I have not connected the ice maker yet but it looks pretty straight forward. Really great design. Just buy it. You deserve something nice.
by
Customer review from Samsung USJul 31, 2023
After 12 months....
I bought this refrigerator July 22nd 2022. It works great and I love the family hub. However I was cleaning it over the weekend and the finish of the entire bottom of the freezer door has come off. I just use stainless steel cleaning wipes as I have from day one. I also use the same wipes on my other stainless appliances without issue so its not a cleaner issue. Now it looks like this after 12 months? For $1600 this is completely unacceptable. I will be contacting Samsung immediately!
by
Jul 29, 2023
We love the Samsung Smart Refrigerator??
by
Jul 7, 2023
My screen
[This review was collected as part of a promotion.] I just recieved my refrigerator a couple weeks ago and I love it
by
Customer review from Samsung USJun 21, 2023
BEWARE!! DO NOT BUY THIS FRIDGE!
This fridge sucks! It makes 6 ice cubes EVERY 3 hours!!! It’s supposed to make 6 ice cubes every 90 mins which is still absurd to anyone with a household of more than 2 people. The Samsung guy came to our house and even said this fridge is known for poor ice quantities because it doesn’t have its own freeze coil like other ice makers. It depends on the internal on the freezers temp to create ice. (See pic) notice the tiny ice tray, also that’s how much ice it made in 24 hrs. Not even half full.
by
Response from SamsungJun 22, 2023
We want to make sure that you have ice to use for your beverages, Wenwill76.
Please see the recommended link for the options for ensuring your ice maker functions correctly.
Please see the link below and watch the full video and hyperlinks to get details on how to make sure that the ice maker is making enough ice (Ice maker is making some ice, but not enough):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, Please provide us with this reference number (1145928592) to help our team pull up your information.
Have a great day,
-Ernest-
Please see the recommended link for the options for ensuring your ice maker functions correctly.
Please see the link below and watch the full video and hyperlinks to get details on how to make sure that the ice maker is making enough ice (Ice maker is making some ice, but not enough):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, Please provide us with this reference number (1145928592) to help our team pull up your information.
Have a great day,
-Ernest-
May 12, 2023
TERRIBLE ice maker!
I love this fridge, BUT the ice maker in this one is absolutely TERRIBLE! We literally get 24 little ice cubes a day. With four people trying to fill their water bottles each day - that simply does not work! Additionally, when the ice cubes drop, they mostly shatter. We don't even have to select "crushed ice," but that's what we get. Then, the dispenser continually clogs up with ice chips, and I have to dig all of that out, or the ice is completely blocked! TERRIBLE!!!
by
Response from Samsung Customer CareMay 17, 2023
Hi there,
Let us go ahead and check the possible cause of why your ice maker is not making enough ice.
The ice maker has a daily capacity of 10 pounds of ice but can only hold 2 pounds at once. The ice maker will shut off when the ice bucket is full. Every three hours, the ice maker can produce two trays of ice. Please click the link to read the information and watch the full video for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
You may also check if your fridge is leveled, as this will prevent potential cooling issues:
https://www.samsung.com/us/support/answer/ANS00062321/
Increasing the cooling performance of the fridge can also resolve most cooling concerns.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
And if your ice dispenser dispenses crushed ice rather than an ice cube, check this link:
Crushed ice is dispensed when cubed is selected:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
Suppose your ice maker is clogged; you can check this for possible fixes.
The ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
You can also click all the highlighted words in "blue." Since it will direct you to another link that might be relevant to your situation.
Should you need support in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145784854, to help our team pull up your information when you message us.
Have a great day.
-John
Customer review from Samsung USWhat We Offer
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Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.
Please ensure the following prior to delivery:
- Water connection kit required
- 110V-grounded, 3-prong electrical outlet
- Water valve (shutoff) within 6 ft. of hook up
- Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
- Verify your existing electrical and water connections
- Empty & unplug your old refrigerator
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Compare Similar Side by Side Refrigerators
 | Top Rated |  |  | |
| Brand | Samsung | GE Profile | KitchenAid | KitchenAid |
| Name | 36 in. 26.7 cu. ft. Smart Side by Side Refrigerator with Family Hub in Stainless Steel, Standard Depth | Profile 25.3 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel, ENERGY STAR | 36 in. W 22.6 cu. ft. Side by Side Refrigerator in Stainless Steel with PrintShield Finish, Counter Depth | 36 in. W 22.6 cu. ft. Side by Side Refrigerator in PrintShield Black Stainless Steel, Counter Depth |
| Price | $179800 $2332.00 Save $534.00 (23%) | $224900 $2499.00 Save $250.00 (10%) | $229800 $3499.00 Save $1201.00 (34%) | $259800 $3599.00 Save $1001.00 (28%) |
| Ratings | (721) | (777) | (737) | (737) |
| Refrigerator Width (in.) | 35.88 in | 35.75 in | 35.75 in | 35.75 in |
| Depth (Excluding Handles) (in.) | 33.5 in | 32.75 in | 26.88 in | 26.88 in |
| Height to Top of Refrigerator (in.) | 68.63 in | 68.75 in | 71 in | 71 in |
| Refrigeration Dispenser Features | Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration | Crushed Ice, Cubed Ice | Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Water Dispenser | Crushed Ice, Cubed Ice, Dispenser Control Lock-Out, Filtration Replacement Indicator Light, Water Dispenser, Water Filtration |
| Installation Depth | Standard Depth | Standard Depth | Counter Depth | Counter Depth |
| Total Capacity (cu. ft.) | 26.7 cu ft | 25.3 cu ft | 22.6 cu ft | 22.6 cu ft |
| Ice Maker Features | Automatic Ice Level Control/Shutoff, Filtered Ice, Ice Maker, Removable Basket | Filtered Ice, Ice Maker | Control Lockout, Filtered Ice, Ice Maker, Lighted Bin | Control Lockout, Filtered Ice, Ice Maker, Lighted Bin |
| THD SO SKU | 1005191971 | 1006226265 | 1004653785 | 1004816690 |
| View Product | View Product | View Product | View Product |
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