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Internet #

301176928

Model #

WA50M7450AW

Store SKU #

1002421112

Store SO SKU #

1002401694

5.0 cu. ft. High-Efficiency Top Load Washer in White, ENERGY STAR

(1092)Questions & Answers (151)
  • 5.0 capacity means fewer washes and less time in the laundry room
  • VRT Plus technology reduces vibration 40% more for quiet washing
  • Self Clean keeps your laundry drum fresh and odor-free
  • View More Details
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Product Details

5.0 Capacity

5.0 Capacity

Do more laundry in less time

VRT Plus Technology

VRT Plus Technology

Reduces vibration 40% more than standard VRT for quiet washing

Self Clean

Self Clean

Keeps your laundry drum fresh and odor-free without the use of harsh chemicals - through a soaking, pulsating and high speed spinning

Main Image
Top Load Washer
Capacity
Hamper Door Style
Warranty
Width
Height
Depth
kWh
Tips for Measuring you Space
Measure the Front Door
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Samsung's Top Load Washer with 5.0 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. Vibration Reduction Technology keeps loads balanced and quiet even at high speeds. Self-Clean keeps your laundry drum fresh and odor-free so it's ready for the next wash.
  • Smart Care - Troubleshoot Straight from your Smartphone
  • Diamond drum design - extends clothing life by treating fabrics gently
  • EZ Drawer Dispenser - Conveniently placed detergent drawer with ball bearing glides
  • 800 RPM maximum spin speed - Extract more water to reduce drying time
  • Stainless steel pulsator - prevents rusting and staining to make the washer last longer
  • Direct drive motor - works without belts or gears, making the washer quieter and more durable
  • 11 preset wash cycles - covers almost any cleaning need for your active family
  • 7 options - add the best option to your Wash Cycle to get more out of each load
  • Easy-to-read, distinctive Ice blue LED Display
  • ENERGY STAR - Eco-friendly and energy-efficient
  • Matching DVE50M7450W and DVG50M7450W available
  • Modern and sleek transparent curved door and lid
  • 1 year parts and labor 1 year control board 3 years stainless steel drum 10 years direct drive motor
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
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Specifications

Dimensions: H 45 in, W 27 in, D 29.3 in

Specifications

product
Capacity (cu. ft.)
5
See Similar Items
Depth (in.)
29.3 in
See Similar Items
Features
Door WindowEnd-Of-Cycle Signal
Height (in.)
45 in
See Similar Items
Wash Cycles
Active WearDeep FillDelicates
Agitator/Impeller Type
Impeller
See Similar Items

Dimensions

Capacity - Washer (cu. ft.)
5
Height With Lid Open 90 Degrees (In)
58.1
Product Depth (in.)
29.3 in
Product Height (in.)
45 in
Product Width (in.)
27 in

Details

Agitator/Impeller Type
Impeller
Amperage (amps)
15 A
Appliance Category
Washer
Appliance Type
Top Load Washer
Color/Finish
White
Color/Finish Family
White
Control Type
Electronic
Door Material
Metal
Energy Consumption (kWh/year)
165
Energy Efficiency Tier Rating
Not CEE rated
Included
Power Cord
Maximum Spin Speed (RPM)
800
Number of Rinse Cycles
4
Number of Rinse Temperatures
5
Number of Wash Cycles
11
Number of Wash Speeds
4
Number of Wash Temperatures
5
Product Weight (lb.)
141.1 lb
Returnable
Non-Returnable
Stackable
Not Stackable
Steam Function
No Steam
Voltage (volts)
120
Wash Cycles
Active Wear, Deep Fill, Delicates, Extra Rinse, Handwashable, Heavy Duty, Permanent Press, Prewash, Rinse & Spin
Washer Dispensers
Bleach, Fabric Softener, Liquid Detergent
Washer Features
Control Lock, Cycle Status Indicator, Delay Start, Door Window, End-Of-Cycle Signal, Front Control, High-Efficiency Detergent Required
Washer Tub/Drum Material
Stainless Steel Drum

Warranty / Certifications

Certifications and Listings
Energy Star, UL Listed
Manufacturer Warranty
One (1) Year Parts and Labor One (1) Year Control Board Three (3) Years Stainless Steel Drum Ten (10) Years Direct Drive Motor
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Questions & Answers

151Questions
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Q:I plugged the washer up in my house and the display stayed off like it wasn't plugged up, then smoke started coming from the back but no fire. What is wrong?
by|Aug 29, 2022
1 Answer
Answer This Question

A:  Hi, Crystal. We appreciate you informing us of this issue. We sincerely apologize for the inconvenience it has caused you. We like to inquire further about your concern with your Washing Machine. If you could please reach out to us directly on the following options 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, give them this number (1144881231) to help our team pull up your information. Have a great day. ^Camille

by|Sep 5, 2022
    caret
    Q:How to drain the water to move the washer?
    by|Jul 14, 2022
    1 Answer
    Answer This Question

    A:  Hi Rhonda, Thank you for reaching out, and we hope you are in good health. To drain the washer you may run a test cycle. I have listed the steps below for a test cycle. 1. Load about 6 pounds of laundry into the tub. 2. Press the Power button to turn on your washer. 3. Select the Rinse+Spin cycle by turning the Cycle Selector. 4. Press the Start/Pause button to start the test cycle. 5. The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle. I have shared the user manual link below. Please access the link and turn to page 17. If your washer does not drain, please turn to page 34 for troubleshooting steps to have the washer drain. https://downloadcenter.samsung.com/content/UM/202010/20201019100311035/WA7000M_DC68-03774A-10_EN_CFR_MES_R.pdf I have also shared a Samsung link for when your washer is not draining. Samsung washing machine does not drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144700408 Leo

    by|Jul 15, 2022
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      Q:What does the code DC mean
      by|Jan 3, 2022
      1 Answer
      Answer This Question

      A:  Hi Tom D. This means that the load is unbalanced. Here is a link with some troubleshooting information to correct and prevent this (https://bit.ly/33kmciV). ^Lo

      by|Jan 4, 2022
        caret
        Q:It never looks like there is enough water in the machine. The water level never covers the clothes If I am using normal or heavy load does the machine determine the water level needed?
        by|Nov 8, 2021
        1 Answer
        Answer This Question

        A:  Hello Michelle, Samsung washing machines use various technologies to minimize how much water is used. I am including a link to a helpful troubleshooting guide to support your concerns on the water level (http://www.samsung.com/us/support/troubleshooting/TSG01203005/). Thank you for being a Samsung customer. ^Lena

        by|Jan 7, 2022
          Showing 1-4 of 151
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          Customer Reviews

          3.7 out of 5
          (1,092)
          • 3.7
            out of 1,092 reviews
          • 53% recommend this product
          Filter by:
          Showing 1-10 of 1,092 reviews
          Dec 28, 2022
          less than 5 yrs old and rusting away
          we have had this washer less than 5 yrs and it is rusting away and staining our clothes. samsung needs to replace our washer
          by
          Response from Samsung CareJan 3, 2023
          We know the importance of having clean clothes, Deene. Let's get the details you need. It can be frustrating to have clothes come out worse than when you put them in the washing machine. Please check this link for details. Laundry is stained or damaged after using Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ctp/us When you message us, please provide us with this reference number (1145305722) to help our team pull up your information. Have a great day ^Camille
            Oct 23, 2022
            Rusted. Stops when rinse cycle time.
            The inside of my washer has rusted so badly that all the enamel/paint is off and rust is falling into load each time. I bought it 4.75 years ago. Also, it stops every time it gets to the rinse cycle and beeps until I go and restart it. Drives a person crazy with all the beeping and loads take forever to finish. This morning a load was put in at 6am and finished at 11 am.
            by
            Response from SamsungOct 24, 2022
            Hello FromMinnesota,

            We appreciate your review of our Samsung washer. Let's get go ahead and get the details needed. Here is the link to the troubleshooting steps.

            Laundry is stained or damaged after using the Samsung washing machine: Rust stains or brown flakes.
            https://www.samsung.com/us/support/troubleshooting/TSG01108628/

            The washing machine stops unexpectedly
            https://www.samsung.com/us/support/troubleshooting/TSG01203022/

            Understanding noises and error codes on your Samsung washer
            https://www.youtube.com/watch?v=SknGZKLd9AY

            Should there be anything else we can assist you with, feel free to contact us via the following options.

            1. Facebook Messenger: http://m.me/samsungsupport
            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
            3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
            4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

            You may provide this reference number (1145068527) to help our team gather your information.

            Thank you for choosing Samsung. Have a great day.


            ^^Ross Samsung
              Oct 15, 2022
              If you like rust stains on your clothes buy this
              This washer although it performed well for a few years is now rusty and has ruined many of our clothing items.
              by
              Response from SamsungOct 17, 2022
              Hi Teresa,

              We are glad for sharing your experience with your Samsung washing machine. We are here to help by providing a troubleshooting guide to rectify this experience with the product.

              Laundry is stained or damaged after using the Samsung washing machine: Rust stains or brown flakes.
              https://www.samsung.com/us/support/troubleshooting/TSG01108628/

              To better assist you with your Samsung microwave, please reach us with the following options:
              1. Facebook Messenger: http://m.me/samsungsupport
              2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
              3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
              4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

              You may provide this reference number (1145041282) to help our team pull up your information.

              Thank you for choosing Samsung. Have a great day.

              -Trisha- Samsung
                Oct 11, 2022
                Rust on top rim
                Purchased 4 years ago. The bleach area and some of the top rim is rusting. Apparently this is a very common issue with these washers. I’m very disappointed with this product.
                by
                Response from Samsung CareOct 12, 2022
                We're glad you're using our washer for your appliance needs, Geronimo. We appreciate you sharing your experience with the washing machine. We would love the opportunity to speak with you about your washer to determine how we can assist you better. Please feel free to get back to us via the following options for further assistance: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number 1145024699 to help our team pull up your information. Thank you, and stay safe! ^Chrystel
                  Sep 28, 2022
                  NOTHING BUT A RUST BUCKET
                  Brought a washer 3years ago and it is rusting around the bleach compartment. Only use washer once a week. Home Depot Extended warranty does not cover rust and Samsung say it’s not their problem. WILL NOT BUY SAMSUNG PRODUCTS AGAIN.
                  by
                  Response from SamsungSep 29, 2022
                  Hi Robert.

                  Thank you for your review.

                  We would love the opportunity to speak with you about this concern with your washing machine.

                  Please reach out to us directly on the following options.

                  1. Samsung: Community smsng.us/Samsung-Community
                  2. Facebook: smsng.us/Facebook-Messenger
                  3. Twitter: smsng.us/Twitter-Messages

                  When you message us, please provide them with this number (1144975313) to help our team pull up your information.

                  Have a great day.

                  ^Camille Samsung
                    May 26, 2022
                    Wouldn't trade mine for anything
                    I love my Samsung washer (I have owned several). To get my clothes clean (without streaks, etc) use the "deep fill" function. Be careful not to overfill the detergent & fabric softener dispenser (think less is better) and don't use pods (per owners manual). Make sure to run the auto-clean cycle when the light comes on.
                    by
                      • Recommended
                      Apr 23, 2022
                      Sucks!
                      I purchased this set thinking due to the load capacity it would clean my husband's dirty wash clothes wir ease. However I have been nothing but disappointed. This machine swisher clothes around so slow on heavy duty that my 85 year old Mom could hand wash better. My lightweight comforter fits inside with plenty of extra room and it still comes out dirty. I have to turn the dryer on at least twice to dry a normal sized load. The fabric softener drains out immediately when I close the drawer. Do NOT waste your money. One more thing to add, if you need service work done you better hope a Samsung technician lives close by.
                      by
                      Response from SamsungApr 25, 2022
                      Hi Shebai,

                      We appreciate you reaching out regarding your inconvenience with our Samsung washer we know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not cleaning and drying clothes properly. We will surely notate this feedback for better products in the future.

                      I highly recommend visiting these links for basic troubleshooting steps:
                      Clothes are not clean after using the Samsung washing machine:
                      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

                      Clothes are not dry after using the Samsung dryer:
                      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

                      Dispenser drawer issues in Samsung washing machine:
                      https://www.samsung.com/us/support/troubleshooting/TSG01207154/

                      You may check this link for future reference to reduce unnecessary repairs over the washer's and dryer's lifetime.
                      https://www.samsung.com/us/support/answer/ANS00030150/
                      https://www.samsung.com/us/support/answer/ANS00050526/

                      If repair is needed, please take note of your warranty coverage:
                      https://www.samsung.com/us/support/warranty/?model=N0021454

                      If assistance is needed, please reach us with the following options to further assist you:
                      1. Facebook Messenger: http://m.me/samsungsupport
                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                      Reference Ticket number: 1144437971

                      Thank you for choosing Samsung. Have a great day.

                      -Trisha- Samsung
                        1 found this review helpful
                        Apr 4, 2022
                        Rusting after 3 years
                        I got this washer/dryer combo in Nov of 2017. I noticed a little rust on the inside ring starting last year. I finally got around to calling today because it’s getting so bad and the 5 year warranty I purchased doesn’t cover this apparently. It looks like crap and it’s literally deteriorating. Also, I purchased it for $449 then... definitely wouldn’t pay $899 now...
                        by
                        Response from SamsungApr 29, 2022
                        Hello,

                        Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your Samsung 5.0 cu. ft. High-Efficiency Top Load Washer in White, ENERGY STAR
                        For follow-up or faster resolution on your concern, you may reach us via the following details.

                        1. Facebook Messenger: http://m.me/samsungsupport
                        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                        3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
                        4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

                        Thank you for choosing Samsung.

                        Reference number:
                        1144455053

                        ^Ross Samsung
                          1 found this review helpful
                          Mar 10, 2022
                          DO NOT BUY THIS WASHING MACHINE!
                          This washer has EXCESSIVE mold build up where I cannot see. It wasn't until I ran a wash with nothing inside (due to smell!) and found particles. Google search shows this is an issue for MANY Samsung washing machines. I now have to disassemble the washer & clean out the mold only to know that by design this will happen again. Needless to say, I'm very upset.
                          by
                          Response from SamsungJun 21, 2022
                          Hi KatM,

                          Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry between our busy schedules. We apologize for the inconvenience of the washer having a mold. Usually, when moisture or other residues (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. We will surely notate this feedback for better products in the future.

                          I highly recommend visiting these links for basic troubleshooting steps:
                          https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

                          The washing machine has a mildew smell or visible mold:
                          https://www.samsung.com/us/support/troubleshooting/TSG01110749/

                          You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
                          https://www.samsung.com/us/support/answer/ANS00030150/

                          If repair is needed, please take note of your warranty coverage:
                          https://www.samsung.com/us/support/service/warranty/WA50M7450AW/A4

                          If assistance is needed, please reach us with the following options to further assist you:
                          1. Facebook Messenger: http://m.me/samsungsupport
                          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                          3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                          Reference Ticket number: 1144620938

                          Thank you for choosing Samsung. Have a great day.

                          -Trisha- Samsung
                            Mar 8, 2022
                            Awful machine!
                            We inherited this machine in our new house. Very quickly we noticed our clothes were not clean, and I saw what looked like mold in the detergent dispenser. I scrubbed for 3 days and got the surface clean, but apparently there was more that I couldn’t see. I ran the machine many times on clean cycles. With bleach. Again with vinegar and baking soda. Everything. Nothing worked. I ordered a new machine NOT Samsung. I will never use Samsung again. I should also mention it was very rusted.
                            by
                            Response from SamsungJun 4, 2022
                            Hello Bbbb,

                            We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
                            Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.

                            Your issue is something we can improve with the steps provided in this link.
                            The clothes are not clean https://www.samsung.com/us/support/troubleshooting/TSG01108627/

                            Cycles, settings, and features on your Samsung Washing machine
                            https://www.samsung.com/us/support/answer/ANS00061937/

                            If you need additional assistance you may reach us via the following links.
                            1. Facebook Messenger: http://m.me/samsungsupport
                            2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                            3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
                            4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

                            Reference number:
                            1144568672

                            Thank you for choosing Samsung.

                            ^Ross Samsung
                              1 found this review helpful
                              Showing 1-10 of 1,092 reviews

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