Compare Similar Products

6.0 Total cu. ft. High-Efficiency FlexWash Washer in White
current product
6.0 Total cu. ft. High-Efficiency FlexWash Washer in Black Stainless
5.8 cu. ft. HE Mega Capacity Smart Front Load Washer with TurboWash & Steam in Black Stainless Steel, ENERGY STAR
BrandSamsungSamsungLG SIGNATURE
Name6.0 Total cu. ft. High-Efficiency FlexWash Washer in White6.0 Total cu. ft. High-Efficiency FlexWash Washer in Black Stainless5.8 cu. ft. HE Mega Capacity Smart Front Load Washer with TurboWash & Steam in Black Stainless Steel, ENERGY STAR
Price
$170800
$1899.00
Save $191.00 (10%)
$179800
$1999.00
Save $201.00 (10%)
$199900
Ratings
(227)
(227)
(80)
Capacity - Washer (cu. ft.)665.8
StackableNot StackableNot StackableNot Stackable
Product Depth (in.)343433.01
Product Width (in.)272729.63
Washer FeaturesDoor Window,End-Of-Cycle Signal,Front Control,Interior Light,Soft Close LidDoor Window,End-Of-Cycle Signal,Front Control,Interior Light,Soft Close LidAdd Garment (pause),Advanced Vibration Control,Control Lock,Cycle Status Indicator,Delay Start,Door Window,End-Of-Cycle Signal,High-Efficiency Detergent Required,Interior Light,Soft Close Lid,Water Heater
Steam FunctionSteamSteamSteam
Door StyleLeft SwingLeft SwingLeft Swing
Wash CyclesActive Wear,Bedding,Delicates,Drain & Spin,Extra Rinse,Heavy Duty,Heavy Duty,Permanent Press,Rinse & Spin,Sanitize,Soak,Speed Wash,Speed Wash,WhitesActive Wear,Bedding,Delicates,Drain & Spin,Extra Rinse,Heavy Duty,Heavy Duty,Permanent Press,Rinse & Spin,Sanitize,Soak,Speed Wash,Speed Wash,WhitesAllergen,Cotton,Delicates,Extra Rinse,Heavy Duty,Knits,Permanent Press,Prewash,Sanitize,Soak,Speed Wash,Tub Clean,Whites
Product Height (in.)46.946.941.19
Washer DispensersBleach,Fabric Softener,Liquid Detergent,Powdered DetergentBleach,Bleach,Fabric Softener,Liquid DetergentBleach,Detergent Packs,Fabric Softener,Prewash Detergent
Check Earliest Delivery Date
View ProductView ProductView Product

Customer Reviews

Sort By:
Overall a good washer, but some flaws
Features :
3
Energy efficiency :
3
Quality :
4
Value :
4
First off, I want to mention that some of the reviews here are for the previous model of this washer. You can see in the photos that some have physical buttons. The issues with this model don't seem to be as much of a problem with the newer model (which has touchscreen style sensor buttons). When it was first installed, it leaked out of the front. It took two weeks for samsung to send someone to repair it. I put puppy training pads underneath it for each wash though, and that was sufficient to manage the amount of water leaking so I could still do laundry while I waited for the repair technician. The washer is extremely quiet! It looks really nice and it does a good job cleaning. The top washer is a great feature, finally I can wash sports bras and bathing suit tops and have the insert pads stay in place. I read all these bad reviews about the top washer, so I've been careful to use a VERY small amount of HIGH EFFICIENCY style detergent. This is where some people have had issues. If you don't use HE detergent or if you use too much, it will foam too much. My washer came with a "pebble" for measuring detergent for use in the top washer. I fill this halfway and haven't had issues with suds overflowing and my clothes get perfectly clean. However, the seal seems quite tight, so the "overflow" issues from the suds in the top washer that many people here have experienced seem to be addressed in the newer model. Now, here is what I DO NOT like about this washer. -The measurements listed here are WRONG WRONG WRONG. I'm not sure if these are the dimensions for the old model or if they didn't include the extra inch the bubble style door adds to the front to back depth, but these did not fit in my laundry cave, despite taking thoughtful measurements to account for hoses and stuff. -You can't reverse the way the door swings open. Its fine if you can put the washer to the left of the dryer, but if you don't have that flexibility, its a bit annoying switching from washer to dryer with the door in the way. -It's a bit TOO water efficient. I've sat and watched and even after two rinses, sometimes there are still detergent suds (when using the bottom washer) left over. I use a small amount of detergent. The washer allows for you to set up to 5 rinse cycles per load, so this isn't a huge issue, but it would save some time if it just used enough water to rinse properly in the first place. -The app connectivity is worthless. There are no additional features or customization offered by the app, its literally just controlling the washer in the same way from your phone. This could be cool if you wanted to load up the washer when you leave for work and then start the load remotely a bit before you're due to get home. However, you have to press the "smartcare" button on the machine when you power it on for the app to work, so I haven't gotten the remote start to work (but I haven't tried more than once, could have been a fluke) -The settings are too rigid. Why can't I add an extra rinse when doing a delicate cycle in the top washer?? The button is there, but it won't allow you to add an extra rinse unless you are in "normal" mode. Why can't I use hot water during a delicate cycle? You don't know my life...Just let me use the washer how I want, don't restrict me from using available options just because they don't make sense. I thought the app might allow me to do things like this, but it does not. -The song it plays at the end of a cycle is too long. A simple beep or chime will do, I don't need to be serenaded for 30 seconds each time a wash is done. -The drum light doesn't stay on very long. This isn't a big deal I guess, but WHY??? Why can't I turn the lights on for an entire load? Is it really too much to ask for more than ~30 seconds of light? OVERALL This is a great washer! My clothes get really clean and I absolutely love the top washer. So far, I haven't had any issues, but time will tell. I do believe that the newer model may not have the problems associated with the previous one (maybe you should uhh separate the reviews? I almost didn't buy this thing due to reviews associated with a machine that I wasn't even considering buying). Most of my complaints are nit-picky, as long as this washer keeps working, it was a good purchase in my opinion. I'm glad I took the chance, despite the cautionary tales I read in the reviews here. FINAL GRADE: A-
Was this helpful?
4
0
So disappointed.
Quality :
1
Value :
1
Less than 3 months after buying whole electrical panel had to be replaced. I was 2 weeks with no washer. Mother of 5. You can imagine, not happy. So that was the first time. Second time washer stop working was about 6 months after first time. 5 days no washer. Now I’m just our second year of having the washer two more times electrical panel issues. Now, out of warranty we got to pay out of pocket for this one. I WILL NEVER BUY ANOTHER APPLIANCE SAMSUNG. We planned to have our whole house Samsung. Not happening now. Beyond disappointed and we will never put this amount of money into a top of line washer again. As soon as this one breaks again. Inexpensive top loader we will purchase. Hoping my review can save some money, disappointment and headaches.
Was this helpful?
6
0
Response from SamsungSeptember 4, 2020
Hi Momof5! After having the unit repaired and you're still having concerns, We would love to see what further assistance can be provided.
We can be reached via any of the following using Ticket number: 1142415961

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Nic Samsung
Buckeye Az
Quality,Pricing,Reliability Reputation
Features :
5
Value :
5
Customer review from samsung.com logo
well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job
Was this helpful?
0
0
Don’t buy!!!!!!!
Features :
1
Energy efficiency :
4
Quality :
1
Value :
1
2 years and 3 months after purchase, it’s a loss! It needs FIVE parts totaling $1,200. Error codes galore, Mainly 1Lc1. Samsung, nor our local repair people can fix it. Labor would be close to $800. Pretty, but functional for less than a full year before I had to flip the breaker for 24 increments to reset the error codes, despite no actual drainage issues.
Was this helpful?
12
0
Response from SamsungDecember 17, 2019
I realize your experience has been less than ideal, and I'd like to have the opportunity to change that. If you are still having issues with your unit, I would love to speak to you about this matter and set up service. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140923380.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Shifa Samsung
TERRIBLE
Features :
1
Value :
1
Customer review from samsung.com logo
i cannot give you my full review since i'm only offered 200 characters... to sum it up, garbage. don't buy. less than 2 years and it's broken - $2000 down the drain.
Was this helpful?
0
0
Response from Samsung CaresDecember 10, 2019
I see that we have you currently set up for service, and Samsung is pleased to know that when you needed assistance you knew we would be here for you! Thank you for your support and loyalty to the Samsung family! ^Cat
Two years after purchasing this fine machine, I feel compelled to write a review to warn potentia...
Features :
4
Energy efficiency :
4
Quality :
1
Value :
1
Two years after purchasing this fine machine, I feel compelled to write a review to warn potential owners regarding likely repair costs. Almost exactly one year after it went out of manufacturer's warranty, and two years after purchase, the upper washing machine stopped working. When attempting to start a wash cycle, the upper machine displayed the error 1dC4 (the code indicating that the inner cover is not closed). When I checked on the Samsung customer "community forum", it was immediately apparent that there were other customers having the same problem. A Samsung representative on the forum was telling each customer who asked about this problem to contact them "offline". Offline, Samsung offered to pay for the service call but said that the customer would have to cover the cost of replacement parts. I soon discovered why: The problem is a small sensor switch built into the inner cover. The sensor switch failed but to replace it required replacing the entire cover at a cost of $179.00. This sensor switch failure completely disables the upper washing machine. Although this is clearly a defective switch that is failing for many customers, Samsung refuses to cover the expense involved in restoring the upper machine to working order. For this reason, I would advise extreme caution before purchasing this or any other Samsung product. When a consumer product is built with a defective part that renders it useless, I believe the manufacturer has an obligation to cover all repair expenses, whether in or out or warranty.
Was this helpful?
52
0
Response from SamsungAugust 20, 2019
We are always happy to help. For any further support concerns please reach out to me directly. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1140261683. Thanks! ^Perez Samsung
Richmond Hill
Control panel self-cracked
Customer review from homedepot.ca logo
We purchased this washer 10 month ago and it works well. One day in the morning we found that control panel is cracked. Last evening we used it and it was OK. I guess it’s was something like internal plastic tension because it was never hit. We are always very careful. We called to the Samsung warranty department, explained situation and sent all the documents and a picture. Next day they answered that they believe it was physical damage by us and we have to fix it by our own expenses. In fact they blamed us as liars. We are very disappointed by such a service and think it was the last time we purchased Samsung appliances.
Was this helpful?
0
0
Santa Clarita, Ca
It is fun to do laundry with FlexWash
Features :
5
Value :
5
Customer review from samsung.com logo
I finally replaced an 8 year old washing machine with this excellent and top of the line Samsung washing machine. After installation and a quick review of the manual we started using this washer, we have a three year old boy at home and with the second washer on top life is much easier as with any child this age or so ......... we have to "clean up" the mess that he makes and washing his cloth is easy and fast and dryer next to it is a Wonderfull addition. it is very quiet and we hardly hear its noises except when it spinning fast at the end of the cycle. Cloths are way cleaner than before, and the ability to do 2 loads at the same time is a life saver when you are in a rush. Can't explain how wonderful this product is, you have to try it to appreciate the quality built that Samsung put into making it. Highly recommended and there is noway that anyone will regret buying it. Excellent options for all kinds of cloths, it can easily fit a large blanket easily.
Was this helpful?
0
0
Response from Samsung CaresFebruary 8, 2019
munif74, I agree it is wonderful when your task of washing becomes just a little easier and faster! We are glad that the transition to a new washer was a seamless process! Thank you for choosing Samsung for all your laundry needs! ^Cat
Mansfield, TX
Washing Done Right!
Features :
5
Value :
5
Customer review from samsung.com logo
I replaced an aging front loader with this new FlexWasher and believed the top smaller washer would come in handy and I was right! The smaller washer does excellent for my wife's hand wash and delicate garments. There's one thing I wanted to try and that was a jersey as I hate washing my stitching jerseys afraid to mess them up. I loaded up 2 of my jerseys and they came out clean with no damage! I have washed many jerseys now this way. Another great feature from my previous model is that you don't have to add waster to a reservoir to get steam. The washer uses the existing water line to get the steam going! The washer is large and tested every type of item from bedding, towels, kids clothes and denim. All items came out clean and great. I use pods and have no issues with my clothes not coming out smelling great and clean. I am happy with the washer and will continue to try all the features. There are so many from Fast Wash, Sanitize to name a couple more. The washer has smart features and can connect to the Samsung Smart Things app. My phone now lets me know when my load of clothes is complete! The machine is great to look at with the great finish and there is even a light in the drum of the washer which you normally don't see! I am reviewing as part of the Insiders Program!
Was this helpful?
0
0
Response from Samsung CaresFebruary 21, 2019
I agree it is wonderful when your task of washing becomes just a little easier and faster! We are glad that the transition to a new washer was a seamless process! Thank you for choosing Samsung for your washing needs! ^Cat
Austin, TX
Making Laundry Fun?
Features :
5
Value :
5
Customer review from samsung.com logo
I don’t know if it will ever be possible to make doing laundry fun, but this new FlexWash washer has defiantly brought me closer to that point. Ok, almost everyone hates doing laundry. For me doing the laundry can be tedious, time consuming, and is an interruption to the limited downtime I have on the weekends. With my new FlexWash washer I could not be happier. There are so many cool options and features that help make the chore of doing the laundry faster, better, and more convent, such as smart home integration, delayed start, being able to do 2 loads of laundry on different settings at the same time, customization options, and fast wash mode. I’m really impressed with this washer so far. On top of all the features, it is simply gorgeous to look at. This washer has truly lived up to the hype. It is saving me time doing laundry, my clothes are coming out nice and clean, and there are so many cool features. A couple of things to be aware of if you are looking at this washer. The washer itself is fairly tall. My wife is 5’4”. If we added the pedestals, it would make it difficult for her to reach the upper washer. So I don’t feel that the pedestals would be needed, unless you are tall or do not plan on using the upper washer much. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresNovember 21, 2018
Pvt. Pyle, we are happy that you are happy with your new gorgeous washer. Glad to hear that all the cool features has allowed you to gain back that weekend free time that we all love so much! We thank you for choosing Samsung for all your laundry needs! ^Cat
Review this Product
Share your thoughts with other customers