Hi MisterHaven,
Thank you for choosing Samsung for your Appliance needs.
Taking care of your electric or induction cooktop doesn't have to be too hard. We recommend cleaning the cooktop before using it for the first time.
Here is a link to "Clean and care for your Samsung electric cooktop": https://www.samsung.com/us/support/answer/ANS00060833/
I also shared this link about "Electric cooktop is peeling, bubbling, or cloudy under the surface": https://www.samsung.com/us/support/troubleshooting/TSG01001943/
You may also refer to this video about "How to clean electric and gas ranges": https://www.youtube.com/watch?v=pCLkUo4ns6w
The below link is the user manual for your model. Turn the page 20 (Critical Cleaning Warnings), page 30 (Protecting the cooktop), and pages 51-59 (Maintaining your appliance) for reference: https://downloadcenter.samsung.com/content/UM/202211/20221125145038794/FULL_NE63T8911SS_NE63T8911S-04_EN_MES_CFR_221123.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145400327), which will help our team pull up your information.
Have a great day.
Melardo