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Internet #301184508

Model #DVE45M5500P

Store SKU #1003534565

Store SO SKU #1002429850

7.5 cu. ft. Electric Dryer with Steam in Platinum, ENERGY STAR

  • ENERGY STAR Certified - Meets efficiency specs and standards
  • Multi-Steam Technology - Steam away wrinkles, odors and bacteria
  • Vent Sensor - Detects duct blockages and reminds you to clean
  • View More Details
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Product Details

2017 ENERGY STAR certified dryer is eco-friendly and energy-efficient. Advanced features like Multi-Steam technology gives you the ability to steam away wrinkles. Vent Sensor detects blockages and reminds you when to clean your vent for optimal drying performance.
  • Sensor Dry - Optimizes the time and temperature to dry clothes thoroughly, avoiding heat damage
  • Smart Care - Troubleshoot straight from your smartphone
  • 10 Preset Dry Cycles - Covers almost any drying need for your active family
  • 12 Options - Add the best option to your Dry Cycle to get more out of each load
  • 4 Temperature Settings - Various heat settings for all your drying needs
  • Interior Drum Light - Put an end to stray socks or smaller laundry items
  • 7.5 cu. ft. Capacity - Fewer loads, less time in the laundry room and more time for you
  • Easy-to-read, distinctive Ice Blue LED Display
  • Reversible Glass Door for a premium look and feel
  • Wrinkle prevent option rotates the laundry in the dryer even after the cycle is complete
  • Flexible Venting Options - 4 way venting options allows your dryer to be vented on multiple sides
  • Flexible Venting Options - 4 (Electric) / 3 (Gas) way venting options allows your dryer to be vented on multiple sides
  • Matching Washer: WF45M5500AP
  • Pairs with model WF45M5500AP
  • Laundry pedestal, MFG# WE357A0P enhances storage space (pedestal sold separately)
  • Stacking kit, MFG# SKK-7A provides more installation choices (stacking kit sold separately)
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
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Specifications

Dimensions: H 38.7 in, W 27 in, D 32.4 in

Specifications

Dimensions

Depth With Door Open 90 Degrees (In)
50.8 in
Door Opening Height (In.)
11.75
Door Opening Width (In.)
22
Product Depth (in.)
32.4 in
Product Height (in.)
38.7 in
Product Width (in.)
27 in

Details

Amperage (amps)
30 A
Appliance Type
Electric Dryer
Capacity - Dryer (cu. ft.)
7.5
Color/Finish
Platinum
Color/Finish Family
Stainless Look
Control Type
LED
Door Material
Metal
Door Shape
Round Door
Door Style
Reversible
Dry Cycles
Bedding, Delicates, Heavy Duty, Permanent Press, Sanitize, Timed Dry
Dryer Drum Material
Powder-Coated Steel Drum
Dryer Features
Adjustable End-of-Cycle Signal, Automatic Temperature Control, Damp Alert, Delay Start, Digital Cycle Countdown, Door Window, Four-Way Venting, Interior Light, Lint Filter, Sensor Dry, Timed Dry
Dryer Fuel Type
Electric
Exhaust Vent Location
Back
Included
No Additional Items Included
Lint Filter Location
Front
Matching Washer Type
Front Load Matching
Number of Drying Cycles
14
Number of Drying Temperatures
4
Pedestal Model#
WE357A0P
Product Weight (lb.)
126 lb
Returnable
Non-Returnable
Stackable
Stackable
Stacking Kit Model#
SKK-8K
Steam Function
Steam
Vent Type
Vented
Voltage (volts)
240

Warranty / Certifications

Certifications and Listings
CSA Listed, NSF Listed, UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Two (2) Years Control Board
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Questions & Answers

14Questions
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Q:is this dryer available to order? I cant find it at a store
by|Apr 26, 2020
1 Answer
Answer This Question

A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

by|Apr 28, 2020
    caret
    Q:Dose this dryer cone in a Gas model and is a kit needed for water for the steam function.
    by|Jan 3, 2019
    3 Answers
    Answer This Question

    A:  Yes and No

    by|Mar 25, 2019

      A:  Yes...but it broke down after a couple of years of little use

      by|Mar 25, 2019

        A:  Thank you for your interest in our dyer! Here is a link http://bit.ly/2C2YQNe to view our current offered dryers. There you will be able to comparisons and view the specifications. Again, thank you for choosing Samsung! ^Cat

        by|Jan 6, 2019
          caret
          Q:Is there a specific dryer vent kit that needs to be purchased if the unit is side vented?
          by|Jan 2, 2019
          1 Answer
          Answer This Question

          A:  this dryer is not side vented, so any flexible or rigid vent system can be used.

          by|Jan 17, 2019
          caret
          Q:Are the washer dryer combo stackable
          by|Dec 4, 2018
          3 Answers
          Answer This Question

          A:  This model is stackable.

          by|Dec 5, 2018

            A:  No

            by|Apr 17, 2019

              A:  This dryer is able to be stacked with the compatible washer using a stacking kit. Here is a link http://bit.ly/2G68tjt to view the matching washers. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for selecting Samsung. ^Cat

              by|Dec 6, 2018
                Showing 1-4 of 14
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                Customer Reviews

                3.7 out of 5
                (160)
                • 3.7
                  out of 160 reviews
                • 51%recommend this product
                Filter by:
                Showing 1-10 of 160 reviews
                Shame on Samsung
                Shame on Samsung... dryer just over 3 years old and drum rusted out and falling apart and it's a common issue. Well never recommend a Samsung appliance to anyone. Should have stayed with LG! Had a set for over 12 years still running perfect when we sold the house and them to the new owners. Read the reviews on this dryer. Very common issue.
                by
                Response from SEA CareNov 14, 2022
                We know how important it is to have a polished dryer, Bradyn. With regular maintenance, you can keep your dryer looking good and running at its very best. Here are the links to help you properly clean and maintain your dryer: https://www.samsung.com/us/support/answer/ANS00050526/ https://www.youtube.com/watch?v=r0eKb8KIfZo Please keep in mind that Samsung warrants your Samsung dryer against manufacturing defects in materials or workmanship for a limited warranty period of one (1) year from the date of original purchase. You can click on this link for more warranty details: https://www.samsung.com/us/support/service/warranty/DVE45M5500Z/A3 If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung. Have a wonderful day! —Vannesa
                  JUNK - Dryer Lasted TWO Years - SEE PHOTO
                  i bought this dryer 2-3 years ago, so it's not under warranty any longer. them metal drum inside the dryer is coming apart and jagged. this is a problem for two reasons. first, it rips my clothes. we have had many many items rip and have throw away hundreds of dollars of clothing because of it. second, it knocks because the issue causes it not to spin properly. really frustrating.
                  by
                  Response from HARRJun 15, 2021
                  We appreciate you brining this to our attention. Even though your dryer may be outside the standard one year warranty, we’re still happy to speak with you to see what other options we can provide to help with this. If you’d like to contact us directly, just reference ticket number 1143419850, and reach out to us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
                    The look
                    owned 3 years in september and this happen all of a sudden. no help from samsung. the warranty ran out in september and i contacted the warranty company in november. very disappointed with this product. i have and still own several samsung products. wish samsung would make it right. i feel it is a defect in the machine itself and not from drying clothes.
                    by
                    Response from Samsung CareFeb 22, 2021
                    Thanks for leaving this feedback, Kimy. We're happy you took the time to share your experience. I wish it was under better circumstances, however. The best course of action right now would be setting up a service repair. We can do it for you or you can do it by using the link below. ^Pat https://www.samsung.com/us/support/service/locations/
                      Don’t waste your money
                      I am not sure if mine is the exact same model but this dryer is horrible. First of all it does not keep clothes from wrinkling at all like it is supposed to. Second it gets so hot that I worry it will catch fire. Finally the sensor doesn’t seem to work. If I try to use timed drying so I can turn the heat down, on some occasions it still gets extremely hot and on others it just randomly shuts off and I come back an hour later and my clothes are as wet as when I put the in there. This is very annoying. On the other hand if I leave it on one of the automatic drying options it will just keep adding time even though the clothes are dry and so hot you can’t touch them.
                      by
                      Response from SamsungFeb 3, 2021
                      Jennifer! We are sorry that you are unhappy with your purchase of your Samsung dryer. We would be interested in hearing more about the issue so that we can take the appropriate steps to prevent this in the future. We can be reached via any of the following using ticket number: 1142637162

                      1. Facebook Messenger: http://m.me/samsungsupport

                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

                      ^Nic Samsung
                        Falls apart shortly after warranty
                        Samsung has major issues currently. There is a class action lawsuit against them due to there product falling apart shortly after warranty. I have had my dryer for just over 2 years. It has been nothing but problems. It now has a large crack/tear/rip in the drum causing the product to be unusable. Samsung customer support is a joke and tells you there is nothing they can do. They gave me two options. Spend minimum $500 to replace drum or buy a new dryer. I will be buying a new dryer but it won't be a Samsung.
                        by
                          1 found this review helpful
                          Beautiful color. When you start the machine, sometimes the timer is 100% accurate as it appears t...
                          Beautiful color. When you start the machine, sometimes the timer is 100% accurate as it appears that it auto adjusts as needed. I love that it is pretty quiet. I bought mine with the pedestal which is great for my back.
                          by
                          Response from SamsungFeb 3, 2021
                          Samsung is excited to know that we have exceeded your expectations with our sleek modern design without having to sacrifice a quiet performance. Thank you for being a loyal Samsung customer! ^Cat Samsung
                            • Recommended
                            Design and features are good, but low quality..
                            I bought Samsung appliance set for new home. We like the front loading design, and features it has. But "Start" button keep gets stuck inside and not popping back out. I noticed this issue when I used the machine for the 2nd time, so most likely it was there since I received it. Bought this machine thinking I can use it for a while, but not sure if it can last long when buttons begin to not respond promptly.
                            by
                            Response from Samsung CaresMay 23, 2019
                            I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139803600. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 5205
                              I bought this dryer, broke after 6 months of use. Samsung will not warranty.
                              I bought this dryer, broke after 6 months of use. Samsung will not warranty.
                              by
                              Response from SamsungFeb 3, 2021
                              Hey there, thank you for bringing this to our attention. I would love to have the opportunity to look into this for you. Feel free to contact us directly at any of the following sources with the reference number, 1138679413.Facebook Messenger: http://m.me/samsungsupport Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) Twitter: https://twitter.com/messages/compose?recipient_id=18768513 ^Bri Samsung
                                5 found this review helpful
                                Beautiful, Efficient, Quite....Just Absolutly Love it...
                                Beautiful, Efficient, Quite....Just Absolutly Love it...
                                by
                                • Verified Purchase
                                • Recommended
                                My spouse didn't want to get rid of our perfect 30 year old washer and dryer, but a kitchen and l...
                                My spouse didn't want to get rid of our perfect 30 year old washer and dryer, but a kitchen and laundry addition allowed me to convince her. We are in love with the Samsung front loaders. Our dryer is directly on the floor (not raised). It handles a large quantity of clothes and can handle fancy settings or a simple timed setting (e.g. dry for 30 minutes). Hot heat is hot and other then towels, will very rarely use it. We have the steam feature hooked up, but we do not use it since we take our clothes out of the dryer when they are dry. So bottom line, this dryer does have some bells and whistles that we do not take advantage, however we still love it. Why - size, low noise level, efficient drying, large lint basket, easy controls. Oh, and the inside of the dryer has a light. Nice touch.
                                by
                                • Recommended
                                1 found this review helpful
                                Showing 1-10 of 160 reviews

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