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Internet #205064948

Model #DW80H9970US

Store SKU #1000046564

Store SO SKU #1000046557

CHEF Collection Top Control Tall Tub Dishwasher in Stainless Steel with Stainless Steel Tub and WaterWall Wash

  • 40 dBA Quiet but powerful Waterwall cleans hard-to-reach places
  • Removable, flexible tray for easy loading and unloading
  • Zone Booster allows washing of all types of dishes in one load
  • View More Details
How to Get It

What We Offer

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Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
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Haul Away
We'll move your old appliance to another room in your house, or haul it away for $40
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Protection Plan
Get 24/7 support and our 3-day Service Guarantee

Delivery and Installation

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Home Depot Dishwasher Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Dishwasher from The Home Depot.

Please ensure the following prior to delivery:

  • New dishwasher connection kit
  • Water supply line (shutoff) within 6 ft. of hook up
  • Electrical outlet within 6 ft. of hook up
  • The rough cabinet opening must be at least: 24" W X 24" D X 34–1/2" H
  • Measure your rough cabinet opening
  • Verify your existing electrical and water connections
  • Empty and unplug your old dishwasher

Product Overview

Samsung’s premium Chef Collection line is designed by Master Chefs with the sophisticated cook in mind. Every appliance in the collection has been tested and approved by Michelin Star chefs to build the best kitchen possible.
  • Quiet Operation – Special insulation reduces noise to 40 dba making this the quietest dishwasher in its class
  • Fully integrated Controls with Pocket Handel Design for a sleeker look
  • Special insulation reduces noise to (40 dBA) for the quietest wash in it's class
  • Flexible design for more space for up to 15 place settings
  • WaterWall System Features a moving spray bar for increased water pressure and coverage, it ensures more even, thorough washing performance than Samsung's conventional rotary-spraying systems
  • Zone Booster Option provides ultimate flexibility to wash every kind of dish in one load. Wash hard-to-clean pots and pans at the same time
  • Energy efficient dishwasher only uses 258 kWh per year
  • A Stainless-steel tub that will retain its attractive shine cycle after cycle, year after year
  • Third rack with FlexTray, a special rack for oversized utensils like spatulas. Removable, flexible tray makes it easy to carry contents across the kitchen
  • Ultimate flexibility to clean all your pots, pans and silverware. The top rack adjusts to accommodate tall and oversized cookware and tines on upper and lower racks adjust to fit dishes of all shapes and sizes
  • A Gliding Rack that will slide in and out with ease Ideal for easy loading and unloading of dishwasher
  • Half-Load Cycle is a Wash setting for half-load only, in either the upper or lower rack. Saves water, time and energy
  • Express Cycle washes your dishes in 60 minutes, Perfect for everyday family dishes
  • The Star Display is a glowing high-tech LED display enhances the beauty of the stainless steel finish
  • Dishwasher installation availability varies by location and can vary based on your home’s plumbing, Click here for details https://www.homedepot.com/ApplianceDeliveryandInstallation
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents

Additional Resources

From the Manufacturer

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Specifications

Dimensions

Cut-Out Depth (in.)
24 in
Cut-Out Height (in.)
34 in
Cut-Out Width (in.)
24 in
Depth - Door Shut (with Handle) (in.)
25 in
Depth - Door Shut (without Handle) (in.)
25 in
Depth With Door Open 90 Degrees (In)
55 in
Dishwasher Size
24 In.
Height - Maximum (in)
33.8 in
Height - Minimum (in)
35.8 in
Product Depth (in.)
24.7 in
Product Height (in.)
33.9 in
Product Width (in.)
24 in

Details

Amperage (amps)
15 A
Appliance Type
Dishwasher
Color/Finish
Stainless
Color/Finish Family
Stainless Steel
Control Location
Top Control
Control Type
Electronic
Custom Door Panel Ready
No
Decibel (Sound) Rating
40 dBA
Dishwasher Features
3rd Rack,Cycle Status Lights,Hard Food Filter,Hidden Controls,Sound Reduction System
Dishwasher Rack Configuration
1st Rack- Fold Down Tines,1st Rack- Silverware Basket,2nd Rack- Adjustable,2nd Rack- Fold Down Tines,2nd Rack- Fold Down Tines,Cup Shelf
Dishwasher Wash Cycles
Sensor Wash
Dry Options
Delay Start,High Temperature Wash
Energy Consumption (kWh/year)
258
Energy Efficiency Tier Rating
Tier I
Number of Cycles
6
Number of Place Settings
15
Product Weight (lb.)
101 lb
Rack Material
Nylon
Returnable
Non-Returnable
Silverware Basket Location
In Rack
Sound Rating Range (Decibels)
Quietest
Steam Function
Without Steam
Tub Material
Stainless Steel Tub
Voltage (volts)
120 V

Warranty / Certifications

Certifications and Listings
NSF Listed
Manufacturer Warranty
One (1) Year All Parts and Labor. Five (5) Year Limited on Linear Motion Parts, Printed Circuit Board andterior Nylon Racks. Lifetime Limited Warranty on Stainless Steel Door Liner and Tub for Leakage

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 2.6
    out of 75 reviews
  • 36%recommend this product
Filter by:
Showing 1-10 of 75 reviews
I have had this dish washer for less than 3 years. We purchased it when we remodeled out kitchen...
I have had this dish washer for less than 3 years. We purchased it when we remodeled out kitchen. I just had to have the service people out for the THIRD time for a LE leak code popping up on it. This includes the fun of actual leakage from the bottom side of it which has damaged the cabinets which area surrounding it. What's worse is that the service technician doesn't seem to be able to diagnose where the leak is coming from so just left, and now I get to wait for it to leak again... and HOPE they can find the source of the leak. It has the third top tray for utensils and such, but if you have tumblers or any taller glasses for the top shelf you'll end up pulling the top tray out for vertical space. This dish washer has been an utter failure and disappointment. The only thing possibly more disappointing would be the service I have received through the "Protection Plan". You can read my review of that over at http://www.homedepot.com/p/The-Home-Depot-5-Year-Protection-Plan-for-Major-Appliances-550-800-60MA800/206596827
by
    3 found this review helpful
    Not good!
    I purchased this VERY EXPENSIVE dishwashing on 11/2/14 and today is 12/5/14. I just had to complete a "Service Request" as we are getting an LE code and the dishwasher has been out for 2 days. Pretty dissapointing considering how much we paid for this unit.
    by
    Response from Samsung CareJul 26, 2022
    Hi BJaquino! Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dishwasher has an error code LE. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service. Error code LE means that the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. You may refer to this link about "Samsung Dishwasher is Displaying an Error Code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144734460 Have a great day. Melardo
      All Samsung Products are not up to par
      i've bought samsung frig, range, microwave, dishwasher and had their phones for the entire family. every product had to have some kind of service, not once but 2-3 times for certain items. i'm very disappointed as now for our kitchen looks like for the dishwasher it will be another brand and that upsets me. my dishwasher is the chef collection, supposed to be the best one. 3rd time it needed repair.
      by
      Response from Customer CareApr 4, 2022
      Hi George Kando, Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product the Top Control Chef Collection Dishwasher with WaterWall™ Technology. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. For the immediate resolution of your concern, you may reach us via the following option. Reference number:1144364867 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung, ^Ross
        horrible buy
        less than 4 years and makes a terrible noise, does not clean, smells. do not purchase or spend money for this! going to have to replace and will purchase different brand and cheaper one.
        by
        Response from Samsung CareAug 26, 2020
        Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this with some troubleshooting steps. Please contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
          Waterwall
          This is the worst dishwasher anyone could own. If the bar at the bottom isn’t clipped on as it comes off every time the rack is pushed in the water leaks out over the kitchen floor. Utensils come out not clean and have to be rewatched. It’s very badly designed and things don’t fit in properly. It’s only good feature is its quiet and looks nice. I would rather have an appliance that works well instead of a fancy blue light and a musical ending on the cycle. Will never buy your dishwashers again. Stick to TVs. Definitely not worth the price.
          by
          Response from Samsung CaresSep 3, 2020
          Hello! Thank you for reaching out to us! Here's a link that'll help resolve any concerns that you may have regarding the WaterWall functionality https://bit.ly/3bx0F6A ^Ty
            Hope you like prewashing and hand drying
            [This review was collected as part of a promotion.] its quite but i wish it actually washed the dishes. i have to prewash every dish and hand dry every single dish. it would probably be better utilized as a drying rack to be honest.
            by
            Response from Samsung CaresDec 16, 2019
            Your new dishwashers sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung experience! ^Cat
              Randomly works
              done with this! continuosly runs codes. overflowing on floor now!!!!
              by
              Response from Samsung CaresOct 21, 2019
              I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140601335. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat TMS Ticket #: 23259
                Worked ok, then broke.
                Price is high. Cleaned fine. Worked for 2.5 years and then broke. No power to control panel, so dead in the water.
                by
                Response from Samsung CaresJan 29, 2019
                I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
                  Broke
                  The water wall bar stopped working after only 2 years. It is a common problem - so common that the technician knew what the issue was before he actually turned the dishwasher on. It boils down to the water wall bar needing a second magnet. So, my dishwasher doesn't work because Samsung went cheap - yet charges a premium.
                  by
                  Response from Samsung CaresFeb 21, 2019
                  I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
                    Great dishwasher but not for long
                    I loved this dishwasher for the first year or so that I owned it. Then it started making a strange, intermittent sound. Sound grew louder, like gears grinding. Turns out it is a very common problem with the water wall motor and arm, and quite expensive to repair. When I paid top dollar for this top of the line model I thought it would last more than two years. I was wrong. Won't make that mistake twice. I will never buy another Samsung dishwasher, or any appliance they make.
                    by
                    Response from Samsung CareApr 8, 2022
                    Hello mtabb, Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's making a strange, intermittent sound and it grew louder like gears grinding. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this. I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002056/ to guide you on the issue. I also recommend you visit this link https://www.samsung.com/us/support/service/warranty/DW80H9970US/AA for the warranty information of the product. You can also visit this link https://www.samsung.com/us/support/service/ for our Support Center if you want to request service. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and resources your might need for your Samsung dishwasher. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144384222. -Noraina
                      Showing 1-10 of 75 reviews