Chef Collection 24.1 cu. ft. 4 Door Flex French Door Refrigerator in Stainless Steel, Counter Depth

i love the configuration of my samsung chef collection (rf24j9960s4) refrigerator! what i do not love: the ice maker - being replaced for the second time because ice clogs on the right side of ice maker. what i don't love is the large shelf trim began to bubble and peel and i am told this is not a warranty item. its defective! the other shelves are fine. what i don't love is the fixed drip tray under the removable drip tray has trapped water under it and mold is present! this is ridiculous for a refrigerator that otherwise is such high quality. very disturbing that there is no way to get this mold out from under this fixed tray. help samsung!!

I have had numerous issues with this refrigerator. The freezer has stopped working over 6 times, and that's connected to the ice maker. So, the ice melts, drips all over the floor and I've lost all the food in my freezer multiple times. The repair company has been out and still can't fix it. The last repair person told me it's getting too hot because it's sitting in a built-in cabinet. I wouldn't think that a $5000 refrigerator warrants sitting by itself in the middle of the floor, not inside an enclosure. The issue started while it was still in warranty and Samsung's "ELITE SERVICE" keeps giving me the run around. It's obviously a lemon and needs to be replaced, but they will not help me. If the unit worked, it would be great. But, unfortunately it does not meet the minimum standards, which is to keep food cold.

I love this fridge less the limited space compared to previous fridges I've had but I had a limited built in space to fit. I chose it because of its chic and designer look and the added convenience of the FlexZone that I use for beverages due to the limited space in the fridge for them. It works out great and the FlexZone is THE reason I purchased this vs other counter depth models and designs. I also love the flush door handles to lessen the footprint of the depth so it remains smooth and sleek and a true built in finish. I get compliments all the time for the chic design and the star display never fails to impress. I purchased Top Grille trim kit to give it that true built in look and it's truly spectacular

i bought the refrigerator in late 2015. had the ice maker system fixed 3 times. this week of october 2021, the ice maker system stops function properly again. ice built up inside and no ice was make. very disappointing. samsung refrigerators icemaker always have problem with icemaker.

Refrigerator purchased 4/17. Ice maker problems began ~1 year ago. Just had repair done-jury still out on whether or not this issue has been resolved. Multiple other issues with refrigerator: 1. mold on both upper door gaskets. 2. water dispenser no longer working. 3. chrome handle peeling on left upper door. I will never buy another Samsung product of any kind, ever. I will advise all acquaintances to do likewise. This is not the reliability I would have expected for a high-end product from what i considered to be a reputable company. Samsung—never again!

[This review was collected as part of a promotion.] i'll never buy another fridge without a soda water feature. it's great! soda water on tap at any time. we use it every day. and we haven't had any issues with ice maker that other people have mentioned.

ice maker breaks.jams! flapper on water dispenser breaks. cheap! instructions on how to clean bottom drawers lacking. expensive to buy expensive to repair! i'd pass. great idea poor execution.

Love the other features, but the known defective design of the ice maker makes it not work.

the fridge was worth the money as it can make soda for my son and it has a lot of space for a lot of food. only bad thing id say, very minor, is it takes a lot of maintenance keeping it looking sleek and clean. either way great product worth it would recommend to a friend.

This fridge is a lot of fun. Although only counter depth, it does have pros and cons: 1) Got Milk? - This fridge has a horrible downside, almost no space for gallon sized containers. I have four kids so this was a huge issue. I did however solve the problem by removing the shelf under the ice maker - now I have lots of space for gallon containers (just hated getting rid of such a beautiful shelf). I also store backup gallons in the lower right fridge compartment using the refrigerator (instead of freezer option). 2) No attraction here! - I can't put my magnets on this fridge. The front is not magnetic, so be prepared to part with all your nice magnets and find them a new home. 3) SodaStream if you can find the Stream - Although a neat feature, I wish I hadn't bought it. Apparently most stores no longer sell/exchange them. In ten years I am sure they will be no where to be found. Nice to play with, but hard to find. 4) Turn up your Hearing Aid - The Door Alarm is Useless - supposedly has an alarm that will go off if the door is left open. Awesome Idea and was a big selling point for me. But in truth, this alarm is useless. You can barely hear it! I stood right in front of the fridge and could barely hear the alarm go off. It is also not continuous, so don't depend on it. 5) Win the Lottery - Yep, definately need to win the lottery to pay for this fridge. It is extremely expensive. Starbucks of refrigerators. 6) Mood Lighting - A neat feature is when you open the doors the lights come on slowly (not too slow, but enough to get you in the mood). 7) All Sizes Are Welcome - Samsung is starting a new crusade - stick a shelf there even if you can't find a single thing in the grocery store that would fit in that spot. It has some of the smallest and most hidden shelves ever. Great place to hide candy from your teenagers (little shelf embedded under the condiment shelf on the door - just don't forget its there). Or you could be like me, I can't find the candy because my kids use the shelves to hide them from me! 8) Show off - Yes this fridge has a neat feature of showing you the temperatures being used by your fridge. But after it is set, the numbers on the front of the fridge look kinda silly after a while. I am more interested in the temperature outside then my fridge temperature!