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Internet #206046683

Model #RF24J9960S4

Store SKU #1001382763

Store SO SKU #1001382763

Chef Collection 24.1 cu. ft. 4 Door Flex French Door Refrigerator in Stainless Steel, Counter Depth

  • Sleek, built-in look enhances overall kitchen design
  • Metal Cooling locks in cold, seals in freshness
  • Triple Cooling gives temperature control in three different zones
  • View More Details
How to Get It

What We Offer

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Available
Installation
Installation available on most appliances when you purchase required parts
Installation Requirements
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Move or
Haul Away
We'll move your old appliance to another room in your house, or haul it away for $40
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Price Match
Guarantee
We will match prices including shipping of any other online competitor
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Protection Plan
Get 24/7 support and our 3-day Service Guarantee

Delivery and Installation

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How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.
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Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

Samsung's premium Chef Collection line is designed by Master Chefs with the sophisticated cook in mind. Every appliance in the collection has been tested and approved by Michelin Star chefs to build the best kitchen possible.
  • Fridge In Freezer – Versatile, bottom-right door can be a fridge or a freezer, maximizing fresh food storage
  • Automatic Sparkling Water Dispenser – Saves money and space while creating less waste than when buying bottled sparkling water
  • 24 cu. ft. Capacity – Large capacity to fit all your favorite foods
  • Triple Cooling System - Keeps food fresher, longer with 3 evaporators
  • Metal Cooling - Locks in cold and seals in freshness
  • Star Display - Features LED lights that shine through micro-pinholes to display temperature settings
  • Ice Master Ice Maker in the Refrigerator
  • Chef Pantry - Creates the perfect temperature with a temperature setting recommended by Michelin star chefs, ideal for storing meat and fish
  • 4-Pillar High-Efficiency LED Lighting - Brightens every corner of your refrigerator while emitting less heat, and with more energy efficiency than traditional lighting
  • Arctic Blue Trim
  • Tempered Glass Spill-Proof Shelves – Makes cleaning leaks and spills simple
  • Gallon Door Bins - Provide more shelf space inside the fridge
  • Fingerprint-Resistant Coating – Helps eliminate fingerprints and smudges so you fridge always looks its best
  • Chef Mode - For creating the optimal temperature in the fridge
  • 2 Crisper Drawers - Help keep your fruits and vegetables organized and accessible
  • 4-Door French Door Refrigerator has 2 fresh food doors and 2 bottom freezer doors. FRIDGE-IN-FREEZER located in bottom right door can be a fridge or freezer and offers 4 temperature control settings
  • Samsung Elite Post Purchase Service Program offers complimentary in-home tutorial with a Samsung refrigeration expert
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Depth (Excluding Handles)
28.88
Depth (Including Handles)
28.88
Depth (Less Door)
24
Depth With Door Open 90 Degrees (In)
42.5
Height to Top of Door Hinge (in.)
70
Height to Top of Refrigerator (in.)
68.88
Product Depth (in.)
28.88
Product Height (in.)
70
Product Width (in.)
35.75
Refrigerator Width (In.)
35.75

Details

Appliance Category
Refrigerator
Appliance Type
French Door Refrigerator
Color - Appliance Cabinet
Gray
Color - Door Handle(s)
Stainless Steel recessed handle
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
734
Energy Efficiency Tier Rating
Not CEE rated
Freezer Door Type
Swing Door
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,In-door Storage,LED Light Type,Sliding-Bulk Storage Baskets
General Features
Child Lock,Door Alarm,Hidden Hinge,LED Light Type,Smudge-Proof,Triple Evaporating Cooling System,Wheels
Ice Maker Features
Control Lockout,Filtered Ice,Removable Basket
Installation Depth
Counter Depth
Number of Doors
4 Door
Number of Freezer Baskets/Bins
6 Baskets/Bins
Number of Freezer Shelves
2 Shelves
Number of Refrigerator Shelves
5 Shelves
Operational Features
Humidity Control
Product Weight (lb.)
474 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Sparkling Water Dispenser,Water Dispenser,Water Filtration
Returnable
Non-Returnable
Shelf Material - Freezer
Glass
Shelf Material - Refrigerator
Glass
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Removable Shelves,Slide-Out Fresh Food Shelves,Spill Proof Shelves,Tilt Pocket Door Bins
Temperature Control Type
External Digital
Water Filter Replacement Model#
HAF-CIN

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 4.1
    out of 52 reviews
  • 76%recommend this product
Filter by:
Showing 1-10 of 52 reviews
Mold in fixed drip tray and shelf coating peeling
i love the configuration of my samsung chef collection (rf24j9960s4) refrigerator! what i do not love: the ice maker - being replaced for the second time because ice clogs on the right side of ice maker. what i don't love is the large shelf trim began to bubble and peel and i am told this is not a warranty item. its defective! the other shelves are fine. what i don't love is the fixed drip tray under the removable drip tray has trapped water under it and mold is present! this is ridiculous for a refrigerator that otherwise is such high quality. very disturbing that there is no way to get this mold out from under this fixed tray. help samsung!!
by
Response from Samsung CaresSep 8, 2020
We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again, thank you for being an important part of the Samsung family. ^Ty
    I have had numerous issues with this refrigerator. The freezer has stopped working over 6 times...
    I have had numerous issues with this refrigerator. The freezer has stopped working over 6 times, and that's connected to the ice maker. So, the ice melts, drips all over the floor and I've lost all the food in my freezer multiple times. The repair company has been out and still can't fix it. The last repair person told me it's getting too hot because it's sitting in a built-in cabinet. I wouldn't think that a $5000 refrigerator warrants sitting by itself in the middle of the floor, not inside an enclosure. The issue started while it was still in warranty and Samsung's "ELITE SERVICE" keeps giving me the run around. It's obviously a lemon and needs to be replaced, but they will not help me. If the unit worked, it would be great. But, unfortunately it does not meet the minimum standards, which is to keep food cold.
    by
      2 found this review helpful
      Chic, sleek and designer features look amazing in my built in
      I love this fridge less the limited space compared to previous fridges I've had but I had a limited built in space to fit. I chose it because of its chic and designer look and the added convenience of the FlexZone that I use for beverages due to the limited space in the fridge for them. It works out great and the FlexZone is THE reason I purchased this vs other counter depth models and designs. I also love the flush door handles to lessen the footprint of the depth so it remains smooth and sleek and a true built in finish. I get compliments all the time for the chic design and the star display never fails to impress. I purchased Top Grille trim kit to give it that true built in look and it's truly spectacular
      by
        • Recommended
        Trouble Ice Maker
        i bought the refrigerator in late 2015. had the ice maker system fixed 3 times. this week of october 2021, the ice maker system stops function properly again. ice built up inside and no ice was make. very disappointing. samsung refrigerators icemaker always have problem with icemaker.
        by
        Response from Samsung CareOct 18, 2021
        I know this must be tough for you to go through. It is never easy to deal with a refrigerator that is experiencing problems. We could try another service repair or maybe this can be loved with some troubleshooting steps. Take a look at the link below for helpful tips. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001012//#ice-maker-is-making-some-ice-but-not-enough
          Samsung--never again
          Refrigerator purchased 4/17. Ice maker problems began ~1 year ago. Just had repair done-jury still out on whether or not this issue has been resolved. Multiple other issues with refrigerator: 1. mold on both upper door gaskets. 2. water dispenser no longer working. 3. chrome handle peeling on left upper door. I will never buy another Samsung product of any kind, ever. I will advise all acquaintances to do likewise. This is not the reliability I would have expected for a high-end product from what i considered to be a reputable company. Samsung—never again!
          by
          Response from Samsung CareSep 6, 2021
          I'm terribly sorry for your experience. I know how frustrating it can be when results and expectations do not quite meet. If you ever run into any other problems. Please don't hesitate to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 
 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143675106
            We love the sparkling water!
            [This review was collected as part of a promotion.] i'll never buy another fridge without a soda water feature. it's great! soda water on tap at any time. we use it every day. and we haven't had any issues with ice maker that other people have mentioned.
            by
              • Recommended
              NOT Worth it
              ice maker breaks.jams! flapper on water dispenser breaks. cheap! instructions on how to clean bottom drawers lacking. expensive to buy expensive to repair! i'd pass. great idea poor execution.
              by
              Response from Samsung CaresSep 17, 2020
              Thank you for sharing your feedback with us! ^Ty
                Don't buy!!!! Defective ice maker design
                Love the other features, but the known defective design of the ice maker makes it not work.
                by
                Response from Samsung CaresApr 10, 2019
                I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139583156. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat
                  very sleek good looking fridge
                  the fridge was worth the money as it can make soda for my son and it has a lot of space for a lot of food. only bad thing id say, very minor, is it takes a lot of maintenance keeping it looking sleek and clean. either way great product worth it would recommend to a friend.
                  by
                    • Recommended
                    This fridge is a lot of fun. Although only counter depth, it does have pros and cons: 1) Got Milk...
                    This fridge is a lot of fun. Although only counter depth, it does have pros and cons: 1) Got Milk? - This fridge has a horrible downside, almost no space for gallon sized containers. I have four kids so this was a huge issue. I did however solve the problem by removing the shelf under the ice maker - now I have lots of space for gallon containers (just hated getting rid of such a beautiful shelf). I also store backup gallons in the lower right fridge compartment using the refrigerator (instead of freezer option). 2) No attraction here! - I can't put my magnets on this fridge. The front is not magnetic, so be prepared to part with all your nice magnets and find them a new home. 3) SodaStream if you can find the Stream - Although a neat feature, I wish I hadn't bought it. Apparently most stores no longer sell/exchange them. In ten years I am sure they will be no where to be found. Nice to play with, but hard to find. 4) Turn up your Hearing Aid - The Door Alarm is Useless - supposedly has an alarm that will go off if the door is left open. Awesome Idea and was a big selling point for me. But in truth, this alarm is useless. You can barely hear it! I stood right in front of the fridge and could barely hear the alarm go off. It is also not continuous, so don't depend on it. 5) Win the Lottery - Yep, definately need to win the lottery to pay for this fridge. It is extremely expensive. Starbucks of refrigerators. 6) Mood Lighting - A neat feature is when you open the doors the lights come on slowly (not too slow, but enough to get you in the mood). 7) All Sizes Are Welcome - Samsung is starting a new crusade - stick a shelf there even if you can't find a single thing in the grocery store that would fit in that spot. It has some of the smallest and most hidden shelves ever. Great place to hide candy from your teenagers (little shelf embedded under the condiment shelf on the door - just don't forget its there). Or you could be like me, I can't find the candy because my kids use the shelves to hide them from me! 8) Show off - Yes this fridge has a neat feature of showing you the temperatures being used by your fridge. But after it is set, the numbers on the front of the fridge look kinda silly after a while. I am more interested in the temperature outside then my fridge temperature!
                    by
                      • Recommended
                      2 found this review helpful
                      Showing 1-10 of 52 reviews