A: I had the same problem, what happened to me was that one of the heating elements in the back of the stove went bad. I called service guy and the replacement parts and labor came to $500.00 approximately
A: Thank you for bringing this to our attention, Tracie. We would love to speak with you to see how we can help. Please reach out to us via either of these outlets and reference ticket number 1142403458. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Lo
A: yes you can
A: Yes, the ovens can be operated separately with totally different temperature settings. ^Lo
A: No, this specific model does not come in a black stainless steel option.
A: No, this particular model does not come in black stainless steel. Please visit our website, Samsung.com, to see all models that do. ^Lo