Model # NE58F9710WS

Internet #204394685

Store SO SKU #1000017759

Samsung Flex Duo 5.8 cu. ft. Slide-In Double Oven Electric Range with Self-Cleaning Convection Oven in Stainless Steel
0887276988153

Samsung

Flex Duo 5.8 cu. ft. Slide-In Double Oven Electric Range with Self-Cleaning Convection Oven in Stainless Steel

Model# NE58F9710WS
Store SO SKU# 1000017759
  • Sleek, slide-in design appears customized with cabinetry
  • Intuitive Controls make choosing cooking options simple
  • Single oven capacity, double oven efficiency
Was  $2,299.00
$206900 /each

Save $230.00 (10%)  through 11/30/2017

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Installation Requirements
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Product Overview

  • Sleek, slide-in design appears customized with cabinetry
  • Intuitive Controls make choosing cooking options simple
  • Single oven capacity, double oven efficiency
This award-winning slide-in Samsung range is designed to fit seamlessly with your kitchen cabinets. Its intuitive programmable controls are built into the front, giving your cooktop a clean look. The oven features dual True Convection system and can be used either as a large single oven or split into two ovens with individual temperature controls.
  • Flex Duo Technology – Provides traditional single cavity range and double oven in one with a unique design that easily switches from single cavity to two smaller cavities
  • 5 Electric Cooktop Elements – Including a triple and a bridge burner
  • Dual Convection – Distributes heath throughout the oven faster with two fans, creating more even cooking
  • Gliding Rack – Provides the simplest access to food in the oven
  • Temperature Probe – Lets you monitor cooking progress without opening the oven door and releasing heat and ensures the best cooking results
  • Large 5.8 cu. ft. Capacity – Allows you to cook multiple dishes at once
  • Warming Drawer – Keeps food at the perfect temperature until dinner is ready
  • SteamQuick and Self Clean – Saves you time and makes regular cleanings simple, plus a 20-minute cleaning option
  • Hot Surface Indicator Lights – Lets you know when you stovetop is still hot
  • Auto Oven Light – Automatically turns on when the oven door is opened
  • Proofing Setting – Creates the ideal climate for proofing dough for bread
  • Sabbath Mode – Deactivates the auto shut-off feature and allows user to turn on the oven prior to the Sabbath and keep it on until the following day
  • Kitchen Timer – Built in so you can keep track of your cooking progress
  • Delay Start – Lets you program your oven to begin cooking at a later time
  • Auto Shut-Off Option – Automatically shuts the oven off after sitting for an extended period of time
  • Monitor cooking progress without opening the oven door and releasing heat
  • Gliding rack allows you to easily slide heavy items like large turkey roasters, into and out of the oven
  • Whether you’re boiling water, melting chocolate or simmering sauce, there’s a burner for your needs: one triple (6 in. / 9 in. / 12 in.), three singles (6 in. and two 7 in. bridge) and one warming burner
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Sleek, slide-in design appears customized with cabinetry
  • Intuitive Controls make choosing cooking options simple
  • Single oven capacity, double oven efficiency
Model #: NE58F9710WS
Internet #: 204394685

This award-winning slide-in Samsung range is designed to fit seamlessly with your kitchen cabinets. Its intuitive programmable controls are built into the front, giving your cooktop a clean look. The oven features dual True Convection system and can be used either as a large single oven or split into two ovens with individual temperature controls.

  • Flex Duo Technology – Provides traditional single cavity range and double oven in one with a unique design that easily switches from single cavity to two smaller cavities
  • 5 Electric Cooktop Elements – Including a triple and a bridge burner
  • Dual Convection – Distributes heath throughout the oven faster with two fans, creating more even cooking
  • Gliding Rack – Provides the simplest access to food in the oven
  • Temperature Probe – Lets you monitor cooking progress without opening the oven door and releasing heat and ensures the best cooking results
  • Large 5.8 cu. ft. Capacity – Allows you to cook multiple dishes at once
  • Warming Drawer – Keeps food at the perfect temperature until dinner is ready
  • SteamQuick and Self Clean – Saves you time and makes regular cleanings simple, plus a 20-minute cleaning option
  • Hot Surface Indicator Lights – Lets you know when you stovetop is still hot
  • Auto Oven Light – Automatically turns on when the oven door is opened
  • Proofing Setting – Creates the ideal climate for proofing dough for bread
  • Sabbath Mode – Deactivates the auto shut-off feature and allows user to turn on the oven prior to the Sabbath and keep it on until the following day
  • Kitchen Timer – Built in so you can keep track of your cooking progress
  • Delay Start – Lets you program your oven to begin cooking at a later time
  • Auto Shut-Off Option – Automatically shuts the oven off after sitting for an extended period of time
  • Monitor cooking progress without opening the oven door and releasing heat
  • Gliding rack allows you to easily slide heavy items like large turkey roasters, into and out of the oven
  • Whether you’re boiling water, melting chocolate or simmering sauce, there’s a burner for your needs: one triple (6 in. / 9 in. / 12 in.), three singles (6 in. and two 7 in. bridge) and one warming burner
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here for more information on Electronic Recycling Programs

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Price
Was $2,999.00
$1,998.00 /each
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Was $2,299.00
$2,069.00 /each
Save $230.00 (10%)
Was $2,799.00
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Name Flex Duo 5.8 cu. ft. Slide-In Double Oven Electric Range with Self-Cleaning Convection Oven in Stainless Steel Flex Duo 5.8 cu. ft. Slide-In Double Oven Electric Range with Self-Cleaning Convection Oven in Stainless Steel 30 in. 6.7 cu. ft. Double Oven Electric Induction Range with Self-Cleaning Convection Oven in Stainless Steel
Brand Samsung Samsung KitchenAid
Ratings (36) (110) (78)
Range Type Slide-In Slide-In Freestanding
Cooktop Surface Type Radiant Radiant Induction
Cleaning Type Self Cleaning Self Cleaning Self Cleaning
Lower Oven Features Broiler,Built-In Clock,Built-In Timer,Control Lockout,Convection Oven,Digital Display,Food Temperature Probe,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock,Warming Drawer Built-In Clock,Built-In Timer,Digital Display,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock,Warming Drawer Broiler,Convection Oven,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,Oven Window
Upper Oven Features Broiler,Built-In Clock,Built-In Timer,Control Lockout,Convection Oven,Digital Display,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,LED Display,Safety Lock,Warming Drawer Broiler,Built-In Clock,Built-In Timer,Control Lockout,Convection Oven,Digital Display,Food Temperature Probe,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock Broiler,Hidden Bake Element,Interior Light,Oven Window
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Specifications

Dimensions

Depth With Door(s) Open 90 Degrees (In.)
25
Element No.1 Size (In.)
12
Element No.2 Size (In.)
7
Element No.3 Size (In.)
6
Element No.4 Size (In.)
7
Element No.5 Size (In.)
6
Lower Oven Interior Depth (in)
19
Lower Oven Interior Height (in.)
12
Lower Oven Interior Width (in.)
25
Product Depth (in.)
26.3
Product Height (in.)
35.97
Product Width (in.)
30.984
Range Size
30 in.
Upper Oven Interior Depth (in)
19
Upper Oven Interior Height (in.)
9
Upper Oven Interior Width (in.)
25

Details

Amperage (amps)
40
Appliance Type
Electric Range
Capacity of Oven (cu. ft.)
5.8
Color of Cooktop
Black
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Control Type
Electronic
Controls Location
Front
Cooktop Features
Control Lockout,Digital Display,Indicator Light- Hot Surface Indicator Light,Warming Zone
Cooktop Surface Type
Radiant
Element No.1 Type
Radiant
Element No.1 Wattage
3000
Element No.2 Type
Radiant
Element No.2 Wattage
1800
Element No.3 Type
Radiant
Element No.3 Wattage
1200
Element No.4 Type
Radiant
Element No.4 Wattage
1800
Element No.5 Type
Radiant
Element No.5 Wattage
100
Fuel Type
Electric
Included
Installation Kit
Lower Oven Capacity (cu. Ft.)
3.3
Lower Oven Features
Built-In Clock,Built-In Timer,Digital Display,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock,Warming Drawer
Lower Oven Rack Positions
4
Lower Oven Settings
Delay Bake/Delay Start,Proofing Mode,Sabbath Mode
Lower Oven Wattage
1300
Number of Elements
5
Number of Oven Racks
3
Oven Cleaning Options
Lower Self-Cleaning,Upper Self-Cleaning
Product Weight (lb.)
209lb
Range Type
Slide-In
Returnable
Non-Returnable
Upper Oven Capacity (cu. ft.)
2.4
Upper Oven Features
Broiler,Built-In Clock,Built-In Timer,Control Lockout,Convection Oven,Digital Display,Food Temperature Probe,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock
Upper Oven Rack Positions
3
Upper Oven Settings
Delay Bake/Delay Start,Proofing Mode,Sabbath Mode
Upper Oven Wattage
1300
Voltage (volts)
240

Warranty / Certifications

Certifications and Listings
4-UL Certified
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Electric Cooktop

Specifications

Dimensions

Depth With Door(s) Open 90 Degrees (In.)
25
Element No.1 Size (In.)
12
Element No.2 Size (In.)
7
Element No.3 Size (In.)
6
Element No.4 Size (In.)
7
Element No.5 Size (In.)
6
Lower Oven Interior Depth (in)
19
Lower Oven Interior Height (in.)
12
Lower Oven Interior Width (in.)
25
Product Depth (in.)
26.3
Product Height (in.)
35.97
Product Width (in.)
30.984
Range Size
30 in.
Upper Oven Interior Depth (in)
19
Upper Oven Interior Height (in.)
9
Upper Oven Interior Width (in.)
25

Details

Amperage (amps)
40
Appliance Type
Electric Range
Capacity of Oven (cu. ft.)
5.8
Color of Cooktop
Black
Color/Finish
Stainless Steel
Color/Finish Family
Stainless Steel
Control Type
Electronic
Controls Location
Front
Cooktop Features
Control Lockout,Digital Display,Indicator Light- Hot Surface Indicator Light,Warming Zone
Cooktop Surface Type
Radiant
Element No.1 Type
Radiant
Element No.1 Wattage
3000
Element No.2 Type
Radiant
Element No.2 Wattage
1800
Element No.3 Type
Radiant
Element No.3 Wattage
1200
Element No.4 Type
Radiant
Element No.4 Wattage
1800
Element No.5 Type
Radiant
Element No.5 Wattage
100
Fuel Type
Electric
Included
Installation Kit
Lower Oven Capacity (cu. Ft.)
3.3
Lower Oven Features
Built-In Clock,Built-In Timer,Digital Display,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock,Warming Drawer
Lower Oven Rack Positions
4
Lower Oven Settings
Delay Bake/Delay Start,Proofing Mode,Sabbath Mode
Lower Oven Wattage
1300
Number of Elements
5
Number of Oven Racks
3
Oven Cleaning Options
Lower Self-Cleaning,Upper Self-Cleaning
Product Weight (lb.)
209lb
Range Type
Slide-In
Returnable
Non-Returnable
Upper Oven Capacity (cu. ft.)
2.4
Upper Oven Features
Broiler,Built-In Clock,Built-In Timer,Control Lockout,Convection Oven,Digital Display,Food Temperature Probe,Gliding/Roll Out Racks,Hidden Bake Element,Interior Light,LED Display,Oven Window,Safety Lock
Upper Oven Rack Positions
3
Upper Oven Settings
Delay Bake/Delay Start,Proofing Mode,Sabbath Mode
Upper Oven Wattage
1300
Voltage (volts)
240

Warranty / Certifications

Certifications and Listings
4-UL Certified
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Electric Cooktop

Questions & Answers

Does thie range also feature a warming drawer.

Other retailers mention this and it appears to be the same model.
Asked by: Ginger
Yes.
Answered by: JaneWms
Date published: 2015-11-11

Fan noise?

When using the stove top, is there a continual fan noise running while cooking? or is it silent? Thanks!
Asked by: redhead
DO NOT BUY THIS RANGE? THIS IS A FIRE HAZARD! I just put another fire out on my stove. Ash and smoke have filled my home. I had walked by it and must have slightly bumped the knob and turned it on. I've had 3 fires and many times the stove has inadvertently turned on. I keep all of the knobs off until I am ready to use the stove. The repair man from Samsung came out today (01/17/2016) He told me that Samsung is aware of this issue and will not do anything about it. He said that many costumers have been burnt with this range. His advice to me was, "Get a lawyer and sue Samsung!" Then he left! I can't believe he told me that. SAMSUNG NEEDS TO DO SOMETHING ABOUT THIS FIRE HAZARD PROBLEM.
Answered by: Justlindsay
Date published: 2017-11-09

Can the 2 left burners be used for medium sized pans?

Since there is only one large burner, I'm thinking about going with the single Samsung slide in range. Are the 2 burners on the left large enough to handle at least medium size pans? Or only saucepans?
Asked by: Amber
Yes I do that all the time. You do not need to use that bridge unit all the time. You just turn the control knob opposite way
Answered by: 3845
Date published: 2016-12-24

I notice the oven vent appears to be right behind the handle? Does this heat up the handle?

Asked by: tamfam
No. not at all.
Answered by: 3845
Date published: 2017-01-05
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Customer Reviews

Flex Duo 5.8 cu. ft. Slide-In Double Oven Electric Range with Self-Cleaning Convection Oven in Stainless Steel is rated 4.0 out of 5 by 110.
Rated 1 out of 5 by from If you cook a lot and are looking for a quality appliance, you will want to avoid Samsung. My wif... If you cook a lot and are looking for a quality appliance, you will want to avoid Samsung. My wife and I thought this model would be perfect for us. We don't cook much or bake ever. We mostly use it to reheat pizza and the like but still need two ovens once or twice a year. We bought this one 30 months ago and haven't averaged 10 hours of use per month. Limited use did not spare us a hefty $232 repair bill for a defective fan. As the Samsung-approved repair guy said, "I hate Samsung." By the way, this product replaced a 33-year-old model that worked fine but looked outdated. Wish we had it back.
Date published: 2017-06-26
Rated 1 out of 5 by from DON'T WASTE YOUR MONEY OR ENGERGY.. THIS COMPANY DOES NOT STAND BY THEIR PRODUCTS OR PROMISES. Sa... DON'T WASTE YOUR MONEY OR ENGERGY.. THIS COMPANY DOES NOT STAND BY THEIR PRODUCTS OR PROMISES. Samsung Electric Range Nightmare Model # NE58F9710WS/AA Purchased July 2016 Home Depot Matthews NC I purchased this double oven in July of 2016. I noticed during the year it was not the best performance but it was working. Here is a log of what has happened during this process. July 3, 2017 Celeste After making dinner using the oven and then removing the cooked food the control panel faded to black and the range became unresponsive. I called the next morning (spoke with Celeste) to report & was told my oven was under warranty until July 28th and a repair visit was scheduled. I was told on that phone call that if the same problem re-occurs that Samsung will extend my warranty on that issue. Ticket # 4143546271 I then called Techi-time to schedule the repair. I eventually spoke with Rachel after being on hold for 15 minutes before somebody came on the line to assist me. She scheduled July 6th for repair in 9-1 pm upon which I took time off work to be there in that time frame. The morning of the appointment they called to cancel telling me they don’t have the part and will come out the next day. So then I had to reschedule everything to accommodate for repair appointment the following day. Upon arrival the he mentioned that they just got too busy yesterday and couldn’t make it out yesterday. (I was told the part was not in) The technician was untrained and not familiar with ranges. He told me he is used to working on dryers. He shocked himself while doing the repair because he did not unplug the range during disassembly. He was on the phone much of the time with somebody coaching him through the repair. I ended up having to assist him in holding parts so he could access behind the panel. He changed the thermostat and it worked. July 21st 2017 Anna After cooking and opening the oven to remove food, the panel – again- faded to black and was unresponsive. I called to report and spoke with Anna about the same issue. I requested a different service company come out to repair due to the previous experience with Techni Repair. I was promised a different company would come out. She gave me a service order # 4143895165. At this time she told me that if the same problem happens again Samsung will move forward with accomodations. I asked her what that meant and she told me “meaning refund or exchange – your choice” July 23, 2017 The same company (Techni Repair) called me to schedule the repair. I was told it would not be that company but I accept since I need to have my oven repaired and I asked that another technician that is experienced with ranges come out. Appointment is scheduled for July 25th 9-1 so I arrange my schedule accordingly. July 25, 2017 Techni – repairs calls me at 9:12 am to say they can’t come today because “the part is not in” so they will reschedule for Friday the 28th. This is the same thing they did to me the first time as well. July 25th, 2017 Lisbeth Called Samsung to discuss concerns with range and repair company not being who I was told it would be. Spoke w/Lisbeth. She explained to me that my product needs to be repaired twice before they can make accommodations and that Samsung will stand by their products and customer satisfaction. I also expressed concern that if this breaks again and I am out of warranty period what can be done? I was never offered any extended warranty through Samsung. She said she would be able to make an exception for me for warranty extension of 90 days since I have had this problem. I asked if she could send that to me in writing. She said she will get authorization to extend full coverage and note my account of such. She then placed me on hold at 9:24 to 9:27 am. She came back on the line & she gave me a ticket # of 4143895165. When asked about the extension of warranty, she said it would be noted and then call was disconnected before I got confirmation at 9:34 am July 25, 2017 Mary I called back to confirm what Lisbeth promised and Mary reports I will have to wait to hear back from the service center for repairs. July 28th 2017 Techni repair comes out to do repair of thermostat .. working when he left. August 17, 2017 Oven breaks again in the evening when trying to cook. August 18, 2017 Veronica Called to report that my oven is not working AGAIN.. Everything is unresponsive… Ticket# 5118575645 spoke with Veronica who is asking me for model numbers and serial numbers. I explained that there should be a sufficient record of my calling and repairs yet she is adamant this info is needed and was not previously noted. I provide the info she needs. She places me on hold briefly. Then she returns and says that I will have to submit my Bill of Sale for the accommodations to begin and provided me an email address to send everything to. I submitted all receipts, line items receipts and repairs receipts to the email address provided twice. August 20, 2017 Oliver I received a call from Oliver confirming he received the paperwork and he directed me to call Executive Relations Dept tomorrow. He thanks me for all paperwork and says it should process in a couple days. August 21, 2017 Abanoub At 1:37 pm I called and spoke with Abanoub.. explained the situation and asked if he was in Executive Relations. He advised me he was. I gave him the ticket number issued to me last of 5118575645. He goes on to tell me their policy states that I have not had 2 repairs but only 1 because the repairs were less than 30 days apart. I asked him what that has to do with the fact that my range failed 3 times within a timeframe of 30 days. He just repeated his script of “ that is our policy.” He told me I am not eligible for refund or replacement because my appliance broke too soon after the first repair and second repair. (??) This is ridiculous as it has nothing to do with the fact that the appliance is clearly defective if it keeps on breaking even after repairs. I relayed to him I have been told by at least 2 other reps that if I have the same problem after 2 repairs I would be refunded through the accommodation process and followed the directions to submit paperwork for such ‘accommodations.’ I asked for his supervisor or a higher authority to explain after getting nowhere with Abanoub. He states he did not have a supervisor available but I would try to find one. I asked for a name and he said they change every day so he does not know who the supervisor is. (??) I asked him who his super visor is and he hesitated but gave me a name of Brandon but he said Brandon was on another call and could not talk to me. I was on hold off and on for about 30 minutes while he found a supervisor. This must be indicative of their customer satisfaction that so many supervisors are busy talking to unhappy customers. Finally at 2:11 pm I get a ‘supervisor’ by the name of Ayanna. I began to express my dissatisfaction with how this has been mishandled. Suddenly Ayanna pretended to not hear me even though I was able to hear her. Seems strange that suddenly when faced with a difficult situation, she could not hear me and ended the call. I waited a few moments thinking possibly a supervisor would call back the customer that is in need of assistant. No call back. So I call back again and have to go through the lengthly process to get somebody on the phone. This time I get Rhea at 2:17 pm and again explained I need a supervisor. She puts me on hold. Ayanna comes back on the line. I asked if we were disconnected or she hung up. She said I was unresponsive. I asked why she did not attempt to call me back as a supervisor would normally do. She said she was busy talking to other customers. This is extremely poor handling of an “executive relations” problem and doubtful (or shamefule) a supervisor would be trained in this manner. Again, I got nowhere with Ayanna as she was just reading a script and now tells me now I have to have 3 repairs before accommodations are to start. The story keeps changing to the benefit of the company to string me along long just enough to get me out of the extended warranty for this item. She said all she can do is request to have another repair. She tells me somebody will call me in 24-48 hours to schedule another repair. This is a blatant attempt to exhaust the consumer and push them out of the warranty period so as not to have to “accommodate” or account for the poor quality of the product that I paid a lot of money for just 1 year ago. If the policy has suddenly become that no repair can count towards the accommodation process unless it is 30 days apart from the last repair and now it must be repaired 3 times before giving the refund; well, that conveniently would put me past the so-called exception extension of 90 days warranty.. 3 repairs 30 days apart before accommodating?? I would like to know who this is accommodating other than the company. I am expected to either live with a broken oven without calling for repair until 30 days from the last repair just so I can have the hopes of receiving a refund for my oven or Samsung just hopes to wear consumers out and hope they will give up trying to contact them to receive what they have been promised. I am sickened by the fact I put faith in this company and purchased their products. I will be sure to share my story with many consumer affairs sites, social sites, home depot, Samsung facebook, Twitter and the local media and news. This company lies to the consumer to benefit themselves and I am out of an oven to cook for a family of 5.
Date published: 2017-08-21
Rated 2 out of 5 by from Bought this oven Sept 2015, it's now July 2017 and will never buy a Samsung again!!! I bought the... Bought this oven Sept 2015, it's now July 2017 and will never buy a Samsung again!!! I bought the 5 year extended warranty through Home Depot, not worth it, we called for service and the repair tech had an attitude, basically told me that the oven was holding temperature and not to call back to waste their time again, WOW!!! The performance on this oven is defective, it loses temperature fast because the convection fans do not stop immediately (like other convection ovens I have used) when you open the door, so no matter how quick you are, you will lose nearly 100 degrees when baking those holiday goodies! Now, before removing my first batch of cookies, I have to switch from convection to bake, wait for fans to stop, open and insert 3 more sheet pans, close, restart and switch back to convection, what a nuisance! The dual oven separator is useless unless you just want to warm or broil (brown the top of your food only) it will not bake a pizza or cook anything on the upper oven because there is no way to cook/brown the bottom of the food. If you use the timer function, the oven automatically shuts itself off, hopefully your food is done, otherwise you need to restart the oven. The proofing drawer at the bottom is very shallow not ideal for bread loaves. Also, when you clean the glass display panel, the warming drawer easily switches on. There is a locking function to prevent that from happening but if you cook a lot and like to keep clean while cooking, it will not be used. The appliance looks nice and the stove-top has a large space but with only one large burner, it disappoints. The bridge is fine if you have a flat-top griddle for it, I haven't found one yet but I have used my turkey pan on occasion. If you cook a lot or even like to bake, this oven is not the one.
Date published: 2017-07-11
Rated 1 out of 5 by from Bought this range with hopes that Samsung has improved their reputation for quality. I was wrong... Bought this range with hopes that Samsung has improved their reputation for quality. I was wrong and very sorry I bought it. I only decided on this one over LG because it had the double oven with 1 door instead of 2. Big mistake.. first of all not even 1 year into it and it has failed twice. We broiled one night and the whole oven shut down except for burners. Got repair person to come out and he replaced a thermostat. It worked fine.. but next time I used the broil feature, same thing happened. Now we are without a oven for another week or more before somebody comes out from Samsung approved dealer. Also in performance.. it does not work really great on the double oven portion. It won't really crisp up pizza or other foods when partitioned since there is not bottom burner when divided.. very sorry I wasted ALOT of money on this item. I will probably be shopping for a new range soon.
Date published: 2017-07-26
Rated 1 out of 5 by from Do not buy this oven. Or the extended warranty. I purchased mine 3 years ago with the extended ... Do not buy this oven. Or the extended warranty. I purchased mine 3 years ago with the extended warranty. Ran the self-cleaning cycle five months ago, the oven locked up and has never come back on. Contacted the HD warranty folks and they sent out technician after technician after technician. Still dead after replacing most all the electronics. Currently in purgatory with HD warranty department while they continue to string me along after five months without an oven. They are super sorry and are want to try one more thing to fix it. The grief and time lost is something I won't recover, so save yourself the headache. Stay away from this product and especially the HD warranty plans. Purchase at your own peril. Corporate ambivalence at its worst.
Date published: 2017-10-11
Rated 1 out of 5 by from We tried to use the self cleaning function for the first time today. The oven died and will not t... We tried to use the self cleaning function for the first time today. The oven died and will not turn on again. Samsung service is a joke. They won't even give you a timeframe until the morning of the service, so you lose an entire day of work to get your stove fixed.
Date published: 2017-06-23
Rated 2 out of 5 by from Would not buy again or recommend. Loved the looks and the dual oven feature. We have the non-induction model and elements are slow to boil. "fast boil" element was actually the slowest. Lower convection fan burnt out after 30 months. Front knobs are easily bumped into an on position creating a fire and safety hazard.
Date published: 2017-08-07
Rated 5 out of 5 by from Owned it for about 2 months now and its an amazing oven! The range cooks things in record time -... Owned it for about 2 months now and its an amazing oven! The range cooks things in record time - the quick boil is truly that! So much better than our prior oven. Super easy to clean as well! Telling all our family and friends to buy this oven! Love it!!
Date published: 2017-09-14
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