Camelot Aged Bronze Single Cylinder Deadbolt with Georgian Entry Door Knob Combo Pack

A:  I don’t know if Home Depot can order by the key number. It’s stamped on the key, if that’s not possible you can take the lock to a locksmith to have it keyed to existing lock

A:  You bought this product at the Wrong place there are nothing but hollow headed kids and CEO with nothing but aluminum foil wraps around there heads. If share holders only what a joke HD has become. District and Region can't stand spent more 3-4 hours of complete disbelief how bad customer service and basics operations really are.

A:  Take the new set to a lock smith shop and have them re-key it to your old key. That’s how I did mine. Cheaper to take to them than to have them come to you. I live in Los Angeles and it only cost me $10 per lock. Idk how much it would cost wherever your from. 

A:  Please contact Home Depot directly regarding re-keying services. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.

A:  Our locks use a combination of different materials for the base metal, but the finish itself has a clear coat liqueur. While the lock is resistant to most environmental factors, the salt content of the air surrounding a coastal area will degrade the clear coat, which will leave the undercoat exposed to the elements. We recommend cleaning the exterior hardware 3 - 4 times per year with basic dish detergent and a wet wash cloth. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.

A:  I am assuming you are referring to your old door handle? The screws for installing/removing a door handle are typically on the "in the house" side of the door. If the screws on the old door handle are not visible to unscrew you may have to "pop-up" the plate that connects the handle to the door, to unveil them. The screws are underneath this plate. There should be a little notch at the base of this plate to pop-up with small flat-head screwdriver. If you still cannot access the screws underneath the plate, some door handles can pop-off by depressing a little notched area at their base too. But not sure what existing handle you have installed. Kinda guessing, since your question is a little vague. Hope this helps.