2 in. x 4 in. Quartz Countertop Sample in Marengo

This review is for Quartz counter tops and Home Depot. We bought out Quartz counter top 5 years ago and a 1 inch by 1 inch section bubbled up and chipped off. When I went back to Home Depot to help solve my problem they referred me to the original fabricator which is out of business, so I was then referred to SileStone. This whole process took almost a year, only to be told I had to pay for it and fix it myself, even though Quartz is supposed to be very durable, we still got the chip in the counter and that isn't covered under the warranty. We are not hard on our counters and not even sure how the chip happened, so we thought they should have paid to fix it since they tell you its so durable. Also don't think because you use Home Depot you are at some advantage, the small print says the fabricator and Silestone is who you deal with if something goes wrong.

Looks great, low maintenance compared to granite, strong and durable.

Many defects in this product. All marks show. Rocksolid Stonework the company Home Depot subcontracts out for these countertop is very unprofessional. We have had to get warranty for them because of breakage by company, imperfections. Has been 4 months and we still do not have an acceptable product in our kitchen. Very unhappy with experience all the way around. Would give Rocksolid a minus star if I could.

Sample is way to small to be representative of a countertop

Rating provided by a verified purchaser

Ordered countertops in Marengo looking for a nice neutral color. Installed two years ago as part of a kitchen remodel and still looks beautiful. Have had no problems with it.

I bought the COUNTERTOP and it fully meets my expectations, it is beautiful. It is a shame that HD does not have samples in store to purchase. So after waiting for more than a week to get the sample it is almost too small to be useful. The delay stalled the whole process and delayed an HD sale!

SILESTONE quartz is marketed as 'Scratch resistant" and "durable" and with a "25 year warranty". Do not believe the marketing. Less than 2 months after having $3000 worth of Silestone Quartz c-tops installed I dropped a ceramic cereal bowl (from Target so it's not a heavy duty ceramic bowl) on the edge of my c-top and what resulted was not a scratch but 2 nickel sized chunks blowing out from the edge. How is that durable? It wasn't an iron skillet, it was a cheap bowl from Target! I thought ‘no worries’ since Silestone has their highly marketed 25 year warranty and surely my slab is defective (Silestone is man made). The install company that THD contracts with came out, took pics and filed the claim. Surprise! The warranty only covers things that happen inside the Cosentino factory over in Spain; once the product leaves the factory in Spain there is little to no warranty coverage for you. Naturally, Home Depot is mum on intervening on my behalf with Silestone by Cosentino. In the end, I was sold a product marketed as tough and durable but really cant stand up to normal plate ware----but I still have a few months to pay it off with no interest on my HD card! In summary, DO NOT BUY SILESTONE quartz if you plan to use anything other than Styrofoam plate ware and DO NOT expect the Silestone "25 year warranty" or Home Depot to stand by your purchase.

We're remodeling a kitchen and really wanted to make sure that we had a sample of the countertop so that we could coordinate cabinets, fixtures, paint, flooring, etc. Having to purchase a sample after spending a few thousand dollars on the actual countertop order was a little disheartening. We decided to go ahead and purchase the sample so that we would have it on hand. Receiving what is literally 1.5 inches by 3 inches piece of countertop as the "sample" was even more disheartening. It's barely big enough to get a feel for what the color/texture is of the countertop. Ten bucks spent. We'll keep it till everything else is ordered, then return it. Just be forewarned, it's a small sample.