Hello Aspro,
Thank you for taking the time to share your experience with us. At Ring, we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Having the peace of mind that you purchased the Ring Spotlight Camera for is critical. Also, a seamless and easy setup experience is a top priority for us! Rest assured, we are here to provide you with solutions to resolve this concern.
If your battery hatch is difficult to close, please firmly close the battery compartment door. It might take a little pressure, but you'll know it's secure when you hear a click. If this does not resolve the issue, we ask that you reach out to our dedicated support team: https://support.ring.com/hc/en-us/articles/360036196372.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Spotlight Cam device.
Thank you,
Alexis with Ring