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DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater

  • Equipped with overheat protection for safe use
  • Provides hot water to medium- to high-flow lavatory, sink, etc.
  • Compact design allows for installation in confined spaces
  • View More Details
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Product Details

About This Product

DHC tankless water heaters are ideal for residential and commercial point-of-use sink applications including: bathrooms, cabins and cottages, office buildings, stores, malls, warehouses, restaurants, and gas stations. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. The hot water temperature delivered by a DHC depends on the incoming cold water temperature, the flow rate through the unit, and the size of the DHC model. They excel at supplying water at a constant temperature but the model must be carefully matched to the flow rate of the sink to operate properly. Refer to the DHC Sizing Guide to determine which model you need. Call Stiebel Eltron at 800.582.8423 with any questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.

Highlights

  • DHC 10-2 is designed to provide endless hot water at 99% efficiency for 1 medium-flow or high-flow lavatory, kitchen, or utility sink in warm or cool climates
  • Requires 1 dedicated 40 Amp breaker and 8-Gauge copper wiring for 240-Volt electrical service or 1 dedicated 35 Amp breaker and 8-Gauge copper wiring for 208-Volt electrical service
  • Model must be carefully matched to the application in order to operate properly
  • Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
  • Overheat safety protection and thermal protection reset are standard
  • Sleek European design is considerably smaller than a tank, saves space, and allows installation flexibility
  • Made in Germany
  • Professional installation recommended
  • Call Stiebel Eltron at 800.582.8423 with any sizing questions
  • 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 203210886

Model # DHC 10-2

Specifications

Dimensions: H 14.188 in, W 7.875 in, D 4.125 in

Dimensions

Product Depth (in.)

4.125 in

Product Height (in.)

14.188 in

Product Width (in.)

7.875 in

Water Connection Size (in.)

1/2 in NPT

Details

Finish Family

White

Flow Rate @ 35°F Rise (gallons/min)

1.87 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

1.46 gal (US)/min

Flow Rate @ 55° Rise (gallons/min)

1.19 gal (US)/min

Flow Rate @ 65° Rise (gallons/min)

1.01 gal (US)/min

Fuel Type

Electric

Heat Exchanger Warranty

7 Year

Indoor/Outdoor

Indoor

Maximum Temperature (F)

0 F

Minimum Activation Rate (gpm)

0.79

Minimum Temperature (F)

0 F

Pack Size

1

Product Weight (lb.)

5.3 lb

Required Volt Connection

240 volt

Returnable

90-Day

Uniform Energy Factor

0

Water Connection Location

Bottom

Wattage (watts)

9600 W

Warranty / Certifications

Certifications and Listings

CSA Listed, ETL Listed, UL Certified

Labor Warranty

No Warranty

Part Warranty

3 Year

Questions & Answers

17Questions
caret
Q:Why did HD stop carrying this model?
by|Dec 6, 2022
1 Answer
Answer This Question

A:  They only wanted to carry the electronic version, the DHC-E 8/10.

by|Jan 19, 2023
    1 found this answer helpful
    caret
    Q:What is the max temperature that this will heat to? The description says it's for commercial use and includes restaurant in there but restaurants need pretty hot water to help sanitize their stops so I need to know what the max temp is.
    by|Sep 6, 2022
    1 Answer
    Answer This Question

    A:  Output temperature of the DHC 10-2 depends on the incoming cold water temperature. Please call our technical support at 1-800-582-8423 Ext 6 for help with sizing. Thank you!

    by|Oct 28, 2023
      caret
      Q:What is the max temperature that this will heat to? The description says it's for commercial use and includes restaurant in there but restaurants need pretty hot water to help sanitize their stops so I need to know what the max temp is.
      by|Sep 6, 2022
      1 Answer
      Answer This Question

      A:  Output temperature of the DHC 10-2 depends on the incoming cold water temperature. Please call our technical support at 1-800-582-8423 Ext 6 for help with sizing. Thank you!

      by|Oct 28, 2023
        caret
        Q:Cu�l es el calibre de cable que se usa para este tipo de calentador
        by|May 28, 2022
        1 Answer
        Answer This Question

        A:  This is a 240 Volt unit, 40 amp breaker and 8/2 wire

        by|May 28, 2022
          Showing 1-4 of 17

          Customer Reviews

          4.1 out of 5

          • 4.1 out of 39 reviews
          • 82% recommend this product
          Filter by:
          Showing 1-10 of 39 reviews
          Caught on Fire
          Owned for 2 yrs. Overheated wires shooting sparks and black smoke. Only reason we still have a house is because my wife was home and put it out with a fire extinguisher. Wasn't even using hot water at the time. Adjusting temp is difficult. You have to take the cover off and turn a brass nut. With the cover off, you risk getting an electric shock because there are all kinds of exposed wires. Seems like they could have had a knob on the outside to adjust temperature.
          by
            2 found this review helpful
            Dhcv10-2 3. Lpm
            Tankless hot water tank is good for 1000 square feet my house.
            by
            Response from Stiebel Eltron SupportJul 21, 2020
            Thank you for your great review. JGMasterSTELogin
            • Verified Purchase
            • Recommended
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from Stiebel Eltron SupportSep 13, 2022
            Thank you for your excellent review! Enjoy!! JGMasterSTELogin
            • Verified Purchase
            Seems to operate as advertised. We’ll see how it holds...
            Seems to operate as advertised. We’ll see how it holds up.
            by
            Response from Stiebel Eltron SupportAug 11, 2022
            Thank you for your excellent review! Enjoy!! JGMasterSTELogin
            • Verified Purchase
            Have to replace every 2-3 years
            Purchased for shower in outbuilding in Michigan (only used occasionally in summer). By third year, thermal switch would kick out every few showers. Now in fourth year happens every shower. Called and they said warranty is only 3 years and offered to sell me one for same price as new one. If only needing for couple years, works well.
            by
            Response from Stiebel Eltron SupportMay 27, 2022
            Sorry to hear you are having an issue. We do run into some hard water / mineral in the water in MI. Do you think this is the case? Let us know if we can help you in any way. 1-800-582-8423 Ext 6 Technical Support. Thank you JGMasterSTELogin
              by
              • Verified Purchase
              Do not buy
              Very disappointing. Did not work properly so we disconnected. We had better hot water and pressure without it. I would not recommend at all
              by
              Response from Stiebel Eltron SupportMay 2, 2022
              Sorry to hear you had a bad experience with the unit. Did you call Technical Service with questions to see if it was the unit itself? Maybe a different issue? You can call them at 1-800-582-8423 Ext 6 if you still think you can use this product. Thank you JGMasterSTELogin
              • Verified Purchase
              No brainer
              Not sure why tank heaters are still made. This unit supplies my wife and I all the hot water we need or use. For the cost and space it requires this unit is wonderful. Energy efficiency is important. No need to turn off the heater on long trips like we used to do with the tank. 2nd one, last one lasted 11 years. Our water is relatively hard so not upset with that. Easy to replace.
              by
              Response from Stiebel Eltron SupportNov 10, 2021
              Thank you for your excellent review! Enjoy the unit. JGMasterSTELogin
              • Verified Purchase
              • Recommended
              Stiebel Eltron
              Excellent product! I had one for 14 years! and I recently bought the second one from homedepot. They are made in Germany with very good quality components.
              by
              Response from Stiebel Eltron SupportOct 25, 2021
              Thank you for your excellent review!! JGMasterSTELogin
                • Recommended
                Better units available
                This lesser water heater does not keep the water constantly hot. Goes back and forth between hot and cold
                by
                Response from Stiebel Eltron SupportOct 9, 2021
                Sorry to hear you are not very happy with this unit. What are you trying to run with it? Please feel free to call our Technical Support Department for assistance at 1-800-582-8423 Ext 6. Thank you. JGMasterSTELogin
                • Verified Purchase
                Showing 1-10 of 39 reviews