Model # DHC-E 12

Internet #203210878

Stiebel Eltron DHC-E 12 12.0 kW 2.34 GPM Point-of-Use Tankless Electric Water Heater
0094922058461

Stiebel Eltron

DHC-E 12 12.0 kW 2.34 GPM Point-of-Use Tankless Electric Water Heater

  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
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Frequently Bought Together

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Product Overview

  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
DHC-E 12 models are ideal for residential or commercial point-of-use sink applications including: bathrooms, offices, stores, malls, warehouses, restaurants, and gas stations. They may also work for single low-flow shower use under some conditions, and can be easily removed for over-wintering a seasonal cabin or cottage. They are electronically controlled and can be set to deliver water at the temperature you need. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. A DHC-E is considerably smaller than a tank, saving space and allowing flexibility to determine the best location for installation. The number of sinks a DHC-E can supply depends on the temperature of the incoming cold water, the water rate through the unit, and the supply voltage. Refer to the DHC-E Sizing Guide to determine model suitability, especially for whole house use. Call Stiebel Eltron at 800.582.8423 with any sizing questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.
  • DHC-E 12 provides hot water for multiple low- or medium-flow sinks, or for single low-flow shower whole house use in both cool and warm climates
  • DHC-E 12 is perfect for low flow single-shower seasonal cottage or cabin use as continuous hot water provides shower after shower
  • Requires 240 or 208-Volt electric service, 1 dedicated 50 Amp breaker and 6-Gauge copper wiring
  • Can be set on the front panel to supply water at the exact temperature desired from hand-washing temps of 86° to as high as 140°F if required by health codes
  • Can be set to limit output water temperature to 109°F
  • Self-modulating technology saves energy by adjusting electrical usage
  • DHC-E 12 is 99% efficient and typically results in savings of 15-20% in comparison with electric tank-type water heaters
  • Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
  • Overheat safety protection and thermal protection reset are standard
  • 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
  • Stiebel Tankless Electric Buying Guide:

    Stiebel Buying Guide

  • Click here for more information on Electronic Recycling Programs

Product Overview

  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
Model #: DHC-E 12
Internet #: 203210878

DHC-E 12 models are ideal for residential or commercial point-of-use sink applications including: bathrooms, offices, stores, malls, warehouses, restaurants, and gas stations. They may also work for single low-flow shower use under some conditions, and can be easily removed for over-wintering a seasonal cabin or cottage. They are electronically controlled and can be set to deliver water at the temperature you need. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. A DHC-E is considerably smaller than a tank, saving space and allowing flexibility to determine the best location for installation. The number of sinks a DHC-E can supply depends on the temperature of the incoming cold water, the water rate through the unit, and the supply voltage. Refer to the DHC-E Sizing Guide to determine model suitability, especially for whole house use. Call Stiebel Eltron at 800.582.8423 with any sizing questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.

  • DHC-E 12 provides hot water for multiple low- or medium-flow sinks, or for single low-flow shower whole house use in both cool and warm climates
  • DHC-E 12 is perfect for low flow single-shower seasonal cottage or cabin use as continuous hot water provides shower after shower
  • Requires 240 or 208-Volt electric service, 1 dedicated 50 Amp breaker and 6-Gauge copper wiring
  • Can be set on the front panel to supply water at the exact temperature desired from hand-washing temps of 86° to as high as 140°F if required by health codes
  • Can be set to limit output water temperature to 109°F
  • Self-modulating technology saves energy by adjusting electrical usage
  • DHC-E 12 is 99% efficient and typically results in savings of 15-20% in comparison with electric tank-type water heaters
  • Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
  • Overheat safety protection and thermal protection reset are standard
  • 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
  • Stiebel Tankless Electric Buying Guide:

    Stiebel Buying Guide

  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Compare Similar

Price See Lower Price in Cart See Lower Price in Cart
$369.98 /each
Name DHC-E 8/10 7.2/9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater DHC-E 12 12.0 kW 2.34 GPM Point-of-Use Tankless Electric Water Heater 202 4.0 GPM 85,000 BTU Natural Gas Portable Tankless Water Heater
Brand Stiebel Eltron Stiebel Eltron EZ Tankless
Ratings (12) (27) (1)
View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
4.125
Product Height (in.)
14.1875
Product Width (in.)
7.875
Water Connection Size (in.)
1/2” NPT

Details

Amperage (amps)
50
Application Type
Point of Use
Electric Product Type
Point of Use
Finish Family
White
Flow Rate @ 35 F Rise (gallons/min)
1.82 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min)
2.34
Flow Rate @ 55 F Rise (gallons/min)
1.49
Flow Rate @ 65 F Rise (gallons/min)
1.26
Fuel Type
Electric
Heat Exchanger Warranty
7 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
0.264
Minimum Temperature (F)
86
Product Weight (lb.)
5.9lb
Required Volt Connection
240 volt
Returnable
90-Day
Uniform Energy Factor
0
Water Heater Features
Overheat Protection,Wall Mountable
Wattage (watts)
12000
Wattage (watts)
12000

Warranty / Certifications

Certifications and Listings
4-UL Certified,CSA Listed,ETL Listed
Labor Warranty
No Warranty
Part Warranty
3 Year

Specifications

Dimensions

Product Depth (in.)
4.125
Product Height (in.)
14.1875
Product Width (in.)
7.875
Water Connection Size (in.)
1/2” NPT

Details

Amperage (amps)
50
Application Type
Point of Use
Electric Product Type
Point of Use
Finish Family
White
Flow Rate @ 35 F Rise (gallons/min)
1.82 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min)
2.34
Flow Rate @ 55 F Rise (gallons/min)
1.49
Flow Rate @ 65 F Rise (gallons/min)
1.26
Fuel Type
Electric
Heat Exchanger Warranty
7 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
0.264
Minimum Temperature (F)
86
Product Weight (lb.)
5.9lb
Required Volt Connection
240 volt
Returnable
90-Day
Uniform Energy Factor
0
Water Heater Features
Overheat Protection,Wall Mountable
Wattage (watts)
12000
Wattage (watts)
12000

Warranty / Certifications

Certifications and Listings
4-UL Certified,CSA Listed,ETL Listed
Labor Warranty
No Warranty
Part Warranty
3 Year

Questions & Answers

I purchased this water heater from HD while my house was being built. When I finally got moved in...

I purchased this water heater from HD while my house was being built. When I finally got moved in, the water did not work. That was after spending about $1,200 in electrical, and another $400 in extra plumbing. Sadly, by the time it was discovered to be defective, it was out of warranty. Don't make the same mistake I did by buying early. This is a Totally piece of hardware, and a useless waste to me. I am extremely disappointed.
Asked by: David
Thank you for your reply, however I called the general HD # you provided, the lady was most unhelpful. She gave me the phone of the manufacture and said that was all she could do. Have a nice day. Thanks for nothing.
Answered by: David
Date published: 2018-01-21

where is the best placeto install this and can it be installed under a sink?

where is the best placeto install this and can it be installed under a sink?
Asked by: Searching
The closer you install this unit to the intended use the faster you will get hot water. Yes, it can be installed under a sink for example.
Answered by: Stiebel Eltron Support
Date published: 2018-10-26

So what is the major difference between the Tempra 12 and the DHC-E 12 12.0 kW 2.34 GPM??????

So what is the major difference between the Tempra 12 and the DHC-E 12 12.0 kW 2.34 GPM??????
Asked by: mer
Both units produce the same amount of hot water as both are 12KW. The major difference is the size of the unit. The DHC-E is smaller than the Tempra 12 making it easier to fit into smaller locations if need be.
Answered by: Stiebel Eltron Support
Date published: 2018-10-26

where is the serial number located?

where is the serial number located?
Asked by: Zeezicht
The Model Number and the Serial (Nr) Numbers are located on the unit voltage rating plate.
Answered by: CommunityAnswer
Date published: 2017-03-29
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Customer Reviews

DHC-E 12 12.0 kW 2.34 GPM Point-of-Use Tankless Electric Water Heater is rated 4.1 out of 5 by 26.
Rated 5 out of 5 by from Best water heater! This one its my second and its... Best water heater! This one its my second and its fast how it works and I love it
Date published: 2018-10-23
Rated 3 out of 5 by from The electrician could not install the product without first getting... The electrician could not install the product without first getting some parts. I have not used the hot water yet, so I cannot altogether rate its performance. I also am not sure of the specific operation of the product, for it is not obvious. I plan to call the manufacturer. Thanks.
Date published: 2018-08-14
Rated 4 out of 5 by from Lots of hot water I’m impressed. Installed this to service a bathroom in my garage. Read specs so I also installed a 1.5 gpm shower head. Gives lots of hot water for shower. However be prepared for costly installation - 50 amp breaker and #6 wire.
Date published: 2018-05-26
Rated 4 out of 5 by from Simple, powerful Easy to install in any nook, need electrician to properly wire, Not a simple hookup. All in all plumbing wise it’s a breeze , no customer complaints
Date published: 2018-05-20
Rated 4 out of 5 by from I'm using in lew of a tank system ... I'm using in lew of a tank system
Date published: 2018-02-14
Rated 3 out of 5 by from Once installed, this “tankless” heater works fine. However, the case... Once installed, this “tankless” heater works fine. However, the case is plastic, and relatively fragile. Connecting the metal electrical conduit to the case required fabricating a metal piece that fit into the bottom of the plastic case. And it’s a tight fit around the connector terminals.
Date published: 2018-01-30
Rated 5 out of 5 by from More than enough heat for our purpose After initially installing a DHC 10.2 for a client and their being disappointed with the temperature of the output (due to their cold well water,) I installed the DHC-E 12 and the clients are ecstatic with the performance of this heater. It is installed and services a lavatory sink and a shower in an 'outhouse' at a recreational property.
Date published: 2017-10-21
Rated 4 out of 5 by from Part missing? after 3 weeks of attempting to get the unit working we were directed by the excellent technical service staff from the manufacture and there was no part missing. Its works as promised and delivered more than enough hot water. we just needed direction!! Thanks
Date published: 2017-08-07
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