Kagra Espresso Modern Synthetic Leather Premium Super Stretch 4D Massage Chair

To move the chair upstairs you will need two people and the chair can be moved in box or out of box, if you take it out of the box it will weigh 47.5lbs less and should make it easier. You can lift up the legrest since it is load bearing, but please exercise caution when moving the chair since all full size/feature massage chairs typically weight over 200lbs. If you need help moving and assembling the chair we have installers we can connect you with that can take care of the whole thing, just contact our customer service 1-877-217-2862.

Yes, if you take the chair out of box and move it prior to assembly it will minimize the size and make it easier. We have local service people that can help if you end up being unable to do it on your own.

Yes the Kagra has an extendable legrest. Maximum height would be around 6'3 though it varies from person to person.

The Kagra has a 3 year everything covered all in home warranty, thats 3 year in home labor, 3 years parts, and 3 years frame warranty. This is good in all of the USA and Canada (including Alaska and Hawaii). The easiest way is to call 1-877-217-2862, if you dont get someone leave a message we typically return calls within a few minutes of a message being left if we dont answer the phone right away.

There are a couple ways to move the chair. You can lift up by the legrest, at a certain point the legrest will lock and you can lift up. The chair has wheels on the back so you can roll it as needed. To lift up someone from behind the chair can lift by the shoulder panels while the person in front lifts from the legrest. There is also a diagram of this in the owners manual. You can also lift up the chair by lifting the side panels (left and right side) from the bottom, you would need a person on each side for this and you lift from the bottom of the side panel. If you are still having problems call our service department at 1-877-217-2862 and we'll find a solution for you.

The Kagra is designed in Japan but is made in China, if you are looking for made in Japan you'll need to order our JP1100. The JP1100 is made in Japan and uses the highest percent of Made in Japan components of any massage chair available on the market. The Kagra is designed in Japan to capture the performance and feel of a Japanese chair but made in China so we can offer a lower cost, so if you're looking for the best (Made in Japan is the best) you'll need to order the JP1100.

Prior to Assembly the chair will fit through a 31" door, in box the carton is 30.5" wide, out of box its around 28.5". You should have no problem.

300lbs

yes it does

Yes