Hello Georgia, The depth of the toilet from back of the tank to the front is 27-5/8 inches. When installed into a true 12 inch rough-in, there will be about 1/2 inch from the wall to the back of the tank. The overall depth form the wall will be 28-1/8 inches. Please understand that this will be an approximation because ceramic can vary slightly from piece to piece. You can view spec sheets for all TOTO models on the TOTO USA website. If you need additional assistance, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
Hello Georgia, The depth of the toilet from back of the tank to the front is 27-5/8 inches. When installed into a true 12 inch rough-in, there will be about 1/2 inch from the wall to the back of the tank. The overall depth form the wall will be 28-1/8 inches. Please understand that this will be an approximation because ceramic can vary slightly from piece to piece. You can view spec sheets for all TOTO models on the TOTO USA website. If you need additional assistance, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
I have only had ours for about 8 months and it works fine. I suspect that there is something wrong with the drain flapper. Try flushing and watching the action. If you cant figure it discuss what you observed with Home Depot.
Hello Sue, Sedona Beige is a light beige and may be too light compared with Mexican Sand. TOTO's Bone is a little darker. If you'd like to compare colors you can get a set of swatches to see them in person. Please contact our Technical Support team for help in getting these swatches. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm EST Mon-Fri and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO!
Hello Sarah, There are plungers available that have a bee cone shape to them. These cone shaped plungers will fit into the hole of the Aquia. If you need additional assistance, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
I have no idea? I wonder why Home Depot forwarded this question to me, a consumer? This is really a question for Home Depot to answer. Silly isn't it?
Hello Rick, It looks like there is a problem with the PDF loading on the site. Thanks for letting us know so that we can work with Home Depot to get this corrected. You can view all documentation for TOTO Products on the TOTO USA website. If you need additional assistance, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at techsupport@toto.com or call 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press "4" when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
At the floor it is about 21 1/2 inches.
according to the toto website comparison tool, the only difference is the seat height. the spec sheet shows 17 3/8" for the Aquia "universal" height and 16 5/8" for the Aquia ii "regular height". also make note if you prefer the one piece or two piece configuration and confirm the rough-in distance you'll need (10" or 12"; the distance from the wall to the toilet drain in the floor).
Hello sully, ADA height is between 17 - 19 inches. Aquia model CST412MF has a rim height of 16-1/8 inches. Adding the separately sold seat will provide additional height and can reach the handicapped height, depending on the seat you choose. Aquia model MS654114MF comes with a seat that will be handicapped height of around 17.5 inches. Please understand that the height will be considered handicapped height, but the toilet is not ADA compliant due to the location of the push button being on the center of the tank. Please take this into consideration. I hope this helps and thank you for your interest in TOTO!