Hello Paula, Thank you for your question. The NEOREST uses pumps and valves for water flow through the unit. It does not use the same technology as a traditional gravity-fed toilet tank. We hope that you will give it a try and we thank you for your interest in TOTO!
Hello Pj, This unit has a seat height of 17-1/4 inches and is considered an ADA compliant toilet. If this is what you are looking for in a senior citizen friendly toilet, then this unit will work. We hope you will give it a try! Thanks for choosing TOTO!
Hi PJ, we offer Extended Protection Plans for many items on Homedepot.com which serve to elongate the life of the item after the manufacturer's warranty has ended. Most plans can be added to the cart at the time of purchase. If there is a Home Depot Protection Plan that can be added to this item, the option would be available on the product page under the listed price of the item where it says "Let's Protect This." The price will also be displayed. For more information on our Extended Protection Plan, please visit: http://www.homedepot.com/c/The_Home_Depot_Protection_Plans The Homedepot.com does offer installation services for many items including toilets on Homedepot.com. Please visit the Installation Services portion of the Homedepot.com at the link provided below to begin to view what options there are available for you and this particular project. http://www.homedepot.com/services/ We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
Hello Mark, Thank you for your inquiry with The HomeDepot.com. For installation questions and support please contact the Home Depot at 800 557-5221. All other questions you may have regarding requirements for the product can be directed to the vendor Valencia Pipe Company, you can reach them at (661) 257-3923. I hope this was helpful. Thank you for shopping The Home Depot.