A: Hello Alan, The underside of the rim is glazed. If you need additional assistance, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO.
A: Please see Toto's response . . .
A: Hello and thank you for your quetsion. This bidet is a floor mount only. It is designed for a single-hole deck-mounted faucet. Model BT500B is designed for vertical spray and flusing rim capibilites. I hope this helps answer your question and thank you for choosing TOTO.
A: Suggest you contact Toto Customer Service directly @ (888) 295-8134 (option 4) M-F 8a - 8p (eastern time). Live chat is also available on the Toto USA website.
A: Hi Prabhu, For the best information regarding this, please contact Toto Tech Services 1-888-295-8134 email@example.com Hours: 8AM to 8PM EST - Monday to Friday For technical support or warranty issues, press "4" when prompted.