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A: Hi. This is Redje from TracFone Wireless. We advised you to use the TracFone compatible SIM card from TracFone Wireless that has standard size SIM: 15 x 25mm. To further assist you with your concerns, please contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
A: Hi. This is Frank from TracFone Wireless. Unfortunately, the phone does not work with 5G. Thank you.
A: Hi. This is Cristy from TracFone Wireless. Unfortunately, no. However, all TracFone customers upgrade from a feature phone to Smartphone will get the Triple Minute benefit on Basic Phone Plans as a promotion for upgrading to a new Smartphone. Smartphone Plans and Classic Service Plans will not triple the minutes. Also, as a reminder, Smartphones have separate buckets of units for voice calls, text messaging and data usage. Voice calls are charged at the rate of one (1) unit per minute. Text messages are charged at the rate of one (1) unit per text. Data is charged based on actual usage. Thank you.
A: Press and hold 1 to dial the voicemail, enter the password and press 4.