Hi there Alex, Thank you for taking the time to leave a review. We are sorry to hear your experience has not been the best thus far. Your mower has a 2-year full unit warranty that protects the unit and engine against manufacture defects from the date of purchase. An independent authorized service dealer near you would be glad to provide warranty consideration service to ensure your Snow Blower is up and running. Although this is not the experience we would like you to have, we are glad to hear your Snow Blower is at an independent authorized service dealer for warranty consideration. If you may need to locate your units complete warranty statement please visit Toro.com/manuals.