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Internet #

311290365

Model #

RAC-WK1212ESCWR

Store SKU #

1004723556

12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner with Remote and ENERGY STAR in White

$45900
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$undefined.00 /mo* suggested payments with months* financingApply Now
  • Smart control from your smartphone, Alexa or Google Assistant
  • Unique design with Touch Control
  • Energy Star rating for performance and efficiency
  • View More Details
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0 in stock
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Product Details

The Toshiba Smart Wi-Fi 12,000 BTU/h window air conditioner has the power to cool up to 550 sq. ft. with a sleek design, a unique touch control interface and a compact remote control. Smart functionalities include a smartphone app to control your AC through Wi-Fi from anywhere, at home or through the cloud or even using your Alexa or Google Home assistants with the Toshiba AC Skill. The unit fits most windows with the easy to use installation panel kit for quick setup and offers 4 speeds for cooling, circulation or dehumidification, including a fully automatic mode and 4-way air direction control. To save energy, the air conditioner is ENERGY STAR certified and offers an ECO mode, while other intelligent features such as the 24-hour Timer, Sleep mode and the Filter Clean warning help you to personalize your comfort. Cool, dehumidify or circulate the air in the space you need and get peace of mind with a 1-year warranty by Toshiba.
  • Smart control from anywhere with the Toshiba AC smartphone app for Android and iOS and get your home cool and comfortable for when you get there
  • Use your voice to command your AC and change settings using your Google Assistant or Alexa enabled devices
  • The sleek and elegant design of the unit showcases an upscale Touch Control panel and looks good in any room
  • 3-in-1 comfort with superior cooling, circulation and dehumidification settings for rooms up to 550 sq ft
  • Filter clean warning feature tells you when the washable filter needs cleaning to run at peak efficiency
  • Let the air conditioner work on your schedule with the 24-hour Timer, set the right speed with Automatic mode, save you energy with the ECO mode or adjust settings overnight with the intelligent Sleep preset
  • 4-way multi-directional louvers can direct the airflow up, down, left or right
  • Fits windows 23-36" wide at least 13" high
  • We stand behind your purchase with a 1-Year Limited Warranty
  • Return Policy
  • California residents
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Specifications

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Questions & Answers

253Questions
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Q:What's the noise level on this unit? It'll be sitting in a window that's between my chair and tv, so I'd really like to hear my tv.
by|Mar 20, 2023
3 Answers
Answer This Question

A:  Hi, Chaleh. We appreciate you reaching out to ask your question about the Toshiba 10,000 BTU Window Air Conditioner. The noise level rating for this AC is 61 decibels. This is a moderate noise level. Have a nice day. Toshiba Customer Care. (BBB A+ Accredited Business)

by|Mar 21, 2023

    A:  I barely notice it's on. Installed by my kitchen table for when I cook. We eat with it on sometimes. Gets hot when I cook during the summer.

    by|Mar 25, 2023

      A:  Above average. I would recommend LW1522IVSM if noise is an issue.

      by|Mar 22, 2023
        caret
        Q:What kind of battery does the control to?
        by|Mar 12, 2023
        2 Answers
        Answer This Question

        A:  AA

        by|Mar 16, 2023

          A:  Hi, Toshiba. Thank you for reviewing the TOSHIBA 10,000 BTU Window AC. The remote control for this window air conditioner uses two AAA batteries. You can insert the batteries by sliding off the back cover of the remote and placing them in the correct polarity. Toshiba Customer Care. (BBB A+ Accredited Business)

          by|Mar 14, 2023
            caret
            Q:Will this unit work in a trough the wall cutout as well or do I need a different model
            by|Mar 12, 2023
            2 Answers
            Answer This Question

            A:  Yes it will , we installed ours in a wall cut out. Works wonderful 

            by|Mar 18, 2023

              A:  Hello Connie. Thank you for your question about the Toshiba 12,000 BTU Portable AC. This unit is designed to be installed in a standard window opening with a width of 26.5 to 40.5 inches and a height of 18.5 inches. It is not recommended to install it in a wall cutout as it may affect the performance and safety of the unit. You may need a different model that is suitable for through-the-wall installation, such as the Toshiba 18,000 BTU Touch Control Window Air Conditioner. Toshiba Customer Care (BBB A+ Accredited Business)

              by|Mar 14, 2023
                caret
                Q:does this unit have a slide out chassis
                by|Feb 20, 2023
                3 Answers
                Answer This Question

                A:  Hi, randy. Thanks for your question about the Toshiba 12,000 BTU Window Air Conditioner. For more information on the chassis and installation process, please refer to pages 21 through 25 of the user manual on this page. Have a great week. Toshiba Customer Care. (BBB A+ Accredited Business)

                by|Feb 20, 2023

                  A:  NO, the model RAC-WK1211ESCWU does NOT have a slide out chassis. This product page originally represented the earlier (predecessor) model RAC-WK1211ESCWU, which DOES (did) have a slide out chassis. The references to pages 26-28 are for older model.

                  by|Mar 12, 2023

                    A:  No it doesn’t. Solid casing. 

                    by|Feb 22, 2023
                      Showing 1-4 of 253
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                      Customer Reviews

                      4.5 out of 5
                      (1,324)
                      • 4.5
                        out of 1,324 reviews
                      • 85%recommend this product
                      Filter by:
                      Showing 1-10 of 1,324 reviews
                      Nice AC Unit
                      We purchased this window unit because this summer has been brutally hot! Our central air conditioner has been running non stop and still struggles to cool the house completely. We installed this in our living room area where we have a fireplace and vaulted ceiling. Really helps keep this large room cool. Remember to open the front and keep the filter clean. Also, keep the "fresh air" option button closed in the summer or bugs will get in through that opening outside.
                      by
                      Response from Toshiba Lifestyle TeamJul 14, 2022
                      Hello, KimG. Thank you for reviewing the Toshiba 10,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                        • Recommended
                        2 found this review helpful
                        1.5 months and it's stopped working
                        This was my last big purchase before moving in with my son to file disability and my ac unit has stopped working properly I can't go with out ac my brain condition will make me have a heat stroke
                        by
                        Response from Toshiba Lifestyle TeamJul 6, 2022
                        Hi, Jenifer. We appreciate you sharing your review of the Toshiba 10,000 BTU Window Air Conditioner. We're disappointed to heat you had issues with your AC's performance. We're here to help. Reach out to us today at DigitalSupport@Us.toshiba-lifestyle.com, and please reference case number 111545646. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                          2 found this review helpful
                          Perfect Fit, just Noisy
                          I like Toshiba and I Like this AC unit, works Beyond great so far had it for a Month now and I love it yes it's Noisy but as Long as it's Icy cold in my Room definitely have no complaints, but yes it's Noisy and I'd recommend a different U Shaped Unit if noise is a Concern! I put This unit through a Wall and it fit perfect I really like this AC unit looks so cool and works Great, definitely would like less noise!
                          by
                          Response from Toshiba Lifestyle TeamJun 3, 2022
                          Hello, ivlow92. Thank you for reviewing the Toshiba 12,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your unit's performance. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                            the side grill is an invite for bugs and nests
                            AC works as expected. But I’m going to need to wrap the whole unit with screening to keep the bees and bugs from nesting in the unit. Horrible design for something that goes outdoors. That’s a problem with ordering online.
                            by
                            Response from Toshiba Lifestyle TeamMay 24, 2021
                            Hello jack. Thank you for your feedback about the Toshiba 10,000 BTU Smart Window Air Conditioner RAC-WK1012ESCWR. We are sorry that your new A/C requires exposure to the outside, and we can help! Try adhering to a schedule of cleaning your air filter and unit exterior every 2 weeks. Also, try keeping the area around the exterior of your A/C unit clean and clear of vegetation. Reach out to us at ToshibaCustomerCare@hartehanks.com and reference case number 111274594 with additional questions. Have a great day! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                              • Recommended
                              11 found this review helpful
                              I've had this unit for a little over 2 months. I really like it. It cools the room quickly. I'...
                              I've had this unit for a little over 2 months. I really like it. It cools the room quickly. I''m in a 500 sq.ft. efficiency and it is perfect for this room. I do wish the lowest fan setting was a little quieter, but it's not overwhelming. At night I put it on ECO mode and it comes on and off and keeps the room cool. Perfect for sleeping or watching tv. I really appreciate how easy it is to clean the filter and unit cover. The cover comes completely off, unlike many other units I've had. This makes it easy to clean. The fact that I can monitor the unit with my iPhone is pretty cool too. My only problem with that is that my Wi-Fi signal fluctuates and sometimes I can only look at the readings and not make any changes, but, when the signal is strong I can lower the temperature from anywhere I'm at and have the room cool before I get home. Pretty neat and it saves money too. Oh, and it was easy to install it into a wall. It doesn't have to be a window unit.
                              by
                              Response from Toshiba Lifestyle TeamNov 9, 2020
                              Hello DiverDave. Thank you for taking the time to post your review of the Toshiba 10,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're happy to hear that you're satisfied with your unit's cooling performance, easy installation and features. -Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                              • Pro
                              • Recommended
                              4 found this review helpful
                              junk
                              This ac doesnt shut off like it should, maybe a firmware issue. But you can set it to 74 snd wake up to it having adjusted itself ten degrees warmer id take it back but nobody has acs now
                              by
                              Response from Toshiba Lifestyle TeamSep 3, 2020
                              Hello Matthew. Thank you for taking the time to post your review of the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're sorry to hear that you experienced an issue with your unit. To better understand what caused the issue, we kindly ask that you give us a call at 855-204-5313 and reference case number 111154776. -Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                1 found this review helpful
                                Great Ac
                                Very quiet, looks very clean and modern, cools great. Will freeze you out of our 30x15 master bedroom. Love Toshiba!
                                by
                                Response from Toshiba Lifestyle TeamAug 22, 2020
                                Hello Ccool.

                                Thank you for contacting Toshiba Customer Care and for your review of the 10,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're happy to hear that you enjoy its performance, appearance, and how quiet it is.

                                Toshiba Customer Care.
                                BBB A+ Accredited Business toshibalifestyle
                                  • Recommended
                                  2 found this review helpful
                                  Really Good AC Unit
                                  This Ac is very sleek looking, which was not a real concern for me at first, but I have come to really enjoy after using it for a week. So far so good, runs very cold, gets the room temperature down within an hour, and is relatively quiet. The installation was a bit combersome, as I have a universal braket that must be used on the second floor of the building. Wifi setup took a few tries, but now is the easiest to work and control when I am not home. I love this unit, would highly recommend! Only downside was, I have a feeling this may have been a refurbised unit and sold as new from the retailer (although I love Home Depot and would hope not). The box came without any documentation for the product, no warranty, no user manual, not even instructions for assembly and mounting. The unit itself didnt look damaged, but the back (coils) seem to have been run already. Not thrilled with that aspect, but still enjoy the unit.
                                  by
                                  Response from Toshiba Lifestyle TeamAug 24, 2020
                                  Hello Lisa1234. Thank you for taking the time to post your review of the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're happy to hear that you're satisfied with your unit's design, performance and features. In regards to getting a copy of your unit's user care manual. Please kindly visit the following link https://images.homedepot-static.com/catalog/pdfImages/27/27139126-8c22-4809-bd6d-14a7db52179a.pdf. -Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                                    • Recommended
                                    Pretty straightforward installation! Its got us cooler than the large unit. Love that it cycles o...
                                    Pretty straightforward installation! Its got us cooler than the large unit. Love that it cycles on and off when it reaches the predetermined temps.
                                    by
                                    Response from Toshiba Lifestyle TeamAug 10, 2020
                                    Hello Kfranki. Thank you for taking the time to post your review of the Toshiba 10,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're happy to hear that you're satisfied with your unit's easy installation, cooling performance and features. -Toshiba Customer Care. toshibalifestyle
                                    • Verified Purchase
                                    • Recommended
                                    2 found this review helpful
                                    Cools powerfully, but quite noisy
                                    Unit cools very well, maybe even too well. Bought 10k BTU size for a 350 sq ft bedroom in an older house that is poorly insulated and because Texas summer heat can be brutal. Probably could’ve gotten away with an 8k BTU size unit for this bedroom but the worst of August summer heat isn’t here yet. This unit is super loud though, even on the lowest fan speed sounds like a jet engine in the window and yes we mounted it correctly such that there’s virtually no vibration being transmitted to the window frame, the loudness is purely the fan noise only. A quick informal test using a sound meter app on an iPad shows 69.2 db average over one minute at approximately six feet away with fan running at lowest speed and the compressor running too, which you can barely hear the compressor at all, that part is very smooth and quiet. All in all I’m happy with the unit, it cools exceedingly well and moves a lot of air. The wifi+smartphone app doesn’t seem ready for prime time either but every brand of “smart WiFi “ window air conditioner on the market seems to be struggling with that also, maybe someday the app software bugs will be fixed with an update but you can read all about that on your smartphone App Store . This A/C is a solid well made unit, Just consider the possibility of loud fan noise if you’re gonna put it in a bedroom.
                                    by
                                    Response from Toshiba Lifestyle TeamAug 10, 2020
                                    Hello RRN.

                                    Thank you for contacting Toshiba Customer Care. We appreciate your review of the 10,000 BTU 115-Volt Smart Wi-Fi Window Air Conditioner. We're also sorry to hear about the noise issue you faced with the unit. Kindly contact us at 866-646-4332 and provide the case number 111140463.

                                    We look forward to hearing from you.

                                    Toshiba Customer Care.
                                    BBB A+ Accredited Business toshibalifestyle
                                      • Recommended
                                      7 found this review helpful
                                      Showing 1-10 of 1,324 reviews

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                                      Voltage (volts)115110115115
                                      Air Conditioner FeaturesFilter Light Reminder,Self-Diagnostic Tools,Sleep Setting "Sleep Mode",Timer,Wi-Fi EnabledSleep Setting "Sleep Mode",TimerTimer,Wi-Fi EnabledAdjustable Humidistat,Automatic Shutoff,Drain Hose Connection,Filter Light Reminder,Overload Protection,Timer
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