Installed The Tahoe Series Tall Ranch 10 ft. x 12 ft. x 8 ft. 10 in. Painted Wood Storage Building Shed

After a glowing review when the shed was first delivered and assembled, within 4 months I've now had two separate instances where shingles have lifted in the wind, on both sides of the roof. The second instance will require a re-roof before the rains come. Three attempts today to file a warranty claim (store,on-line, phone) have been time-consuming and anything but successful.

Nice shed...seems well built. I had to adjust the door latch after the builders left because the door was not latching unless I would slam it shut. Other than that it is a decent shed.

Great shed! I am quite satisfied!

I completed a She Shed project using DIY tips from Home Depot. The project was amazing. For Flooring I used Trafficmaster peel and stick in Carrara and Gray Marble. I purchased the insullation batts drywall, drywall mud and paint from Home Depot as well and watched many tutorials provided by Home Depot. The paint I used Gliden Paint on color: Crystal Clear Eggshell White. Awesome She Shed tons of compliments and a possible new business for me, as many people are now asking me to assist them with their shed projects. The Shed was the 8x12 Premier Pro Studio from Tuff Shed. My Shed is also 100% SOLAR. I love it!

I got my new Tuffshed on 7/31/14. Overall, I was very pleased with the structure, and I immediately put it to good use. By spring of 2015, I noticed shingles slipping down on the south side of the shed. I pushed them back into position, but just a few days later, I had a patch of about five shingles lying on the ground. They had completely pulled off of the nails that were supposed to be holding them in place. I called the Tuffshed Warranty service, and after having them blow me off a couple times, they finally sent someone out to fix the shingles. The fix? Slide the damaged shingles back on to the roof and throw a couple more nails in them. The repairman they sent out told me that the installers had nailed straight through the shingles because they had their compressor set too high. Spring of 2016, more shingles were starting to slide down on the same side of my roof. Knowing what kind of service I was going to get from Tuffshed, I just pushed the shingles back into place and put some more nails in. By the next spring (2017), the entire side of the roof had shingles slipping out of place. I couldn’t move one shingle without another one sliding down. I used some construction adhesive to try to keep the worst ones in place. I had my insurance adjuster and roofer both take a look at the shed roof. They both said the workmanship was faulty. They blew nails straight through the shingles, and left a lot of nails exposed without caulking them. They both suggested I call the warranty service again, since I have a couple more years left on it. So I called again. They took my name and number and said someone would contact me. That was three weeks ago, and I’ve heard NOTHING. To add insult to injury, the recorded message you hear when you’re on hold with the warranty service talks about how much pride they take in their 5-year warranty and how much they value customers. It says they will repair or replace anything that is a result of faulty workmanship and blah blah blah… It’s pretty nauseating to listen to all of that from a company that is currently giving you the runaround.

Outstanding customer service and installation. Purchasing this shed through Home Depot on-line was a good call. The shed came with a number of upgrades which enhances the construction of the same. The selection of roofing tiles was fairly limited; however, I was able to purchase the type and color that I wanted by upgrading. The floor decking is very sturdy and supportive. I do wish Tuff Shed offered an upgrade for sealing and painting the decking though. I highly recommend this company's products, they aim to please!

Tuff sheds are good quality products that last. The installers were very professional.

I prepped the area, spray painted an 8X12 square on the ground and told the installer that's where I wanted it. Simple, right? Well, they didn't align the foundation with the square I had spray painted so the building looks like it just washed onto my property. Now I have to pay someone to move it where I had originally told the installer. If you purchase a building, make sure you're out there supervising the work while it's being done. I am not a happy camper.

Big mistake choosing this shed from Tuff Shed. Badly “leveled”, leaking door, leaking window, shingles falling off, incomplete paint job. They finally came back and adjusted the door, but it still leaked. Too time consuming to keep requesting repairs on the shed, so we are just doing it ourselves. We had to redo the leveling ourselves, so now the door doesn’t leak, but then the window leaked. Had to recaulk the crooked window to stop the leak. Then the shingles started falling off. The installers were just slapping the pieces of the building together and it shows. Not a cheap building, but looks like one.

They were suppose to be out July 8th for installation. They never showed up and we called at 11:30am to find out they weren’t coming. Ok fine, things happen but they were suppose to be there the next day. They did show up at 5pm on and didn’t get done until almost dark. The installation guys were great but you can tell they were over worked. The shed comes pre-painted and they did touch up some spots while they were here. Like I said they didn’t leave until almost dark and I’m sure just missed it and forgot to leave the painted like is stated in my paper work. It’s now the end of July and I still don’t have the paint or an answer about when I will get the paint but I was hounded to complete the paperwork. In the paperwork about the shed Installation I even stated what it says about the paint and that I didn’t get any so I can touch up and do the second coat. Brandi keeps saying that she will contact me when she talks to her manager. I guess you got our money so no need to to follow thru with what was stated before we paid. Thanks Tuff Shed, were now extremely disappointed and will end up painting it a different color because I can’t get the proper paint to match at Home Depot.