$14941
Pay $124.41 after $25 OFF your total qualifying purchase upon opening a new card. 
Apply for a Home Depot Consumer Card- Heat up to 1,000 sq. ft. with supplemental zone heating
- Operate flame effect with or without heat
- Arched wire mesh door with decorative mullions
Product Details
Specifications
Questions & Answers
6Questions
Q:Does this heater require assembly?
by|Nov 18, 2022
1 Answer
Q:Is this stove plastic or metal construction and exterior?
by|Nov 14, 2022
1 Answer
Q:Operation cost for this unit
by|Nov 12, 2022
1 Answer
Q:Is this heater certified with UL or other certicicates
by|Nov 8, 2022
1 Answer
Showing 1-4 of 6
Feb 9, 2021
Love it
[This review was collected as part of a promotion.] Love this little 3D stove/fireplace. I wasn't sure how much heat it would put out for the size but it heated up literally our entire family room. It gets chilly in that room more then our other rooms and we've been able to avoid turning on the home heater by using this stove. It's so relaxing having it on and puts out just the right amount of heat for us. It does have multiple options for heat and automatically goes on and off depending on setting. Super happy with this stove all around. Our home is not huge but we needed something that both looked nice and did the job. My husband works from home still because of Covid and it's nice to be able to put this next to him as h works. Warm, ambient and portable. A great buy and in my opinion a nice quality.
by
Customer review from twinstarhome.comFeb 8, 2021
Awesome
[This review was collected as part of a promotion.] If I had to rate the effects of this stove from 1 to 10 (With 10 being a real fire), I'd have to give it a solid 8! I'd give it a 9 if it had some sort of crackling sound effects! That is how good the 3-D flames on this are, right down to the glowing embers. I've had guests avoid touching it, thinking they would get burned! (Obviously, the unit does not get hot to the touch!!!! Very safe if you have young kids. Construction is solid and heavy - not flimsy at all, yet light enough to move between rooms easily.
by
Customer review from twinstarhome.comDec 21, 2022
So far so good! It is an area that is...
So far so good! It is an area that is off the central heating of the home. Yet I can use the area as an office by planning ahead to turn on the heater.
by
Response from Product SpecialistDec 22, 2022
Thank you very much for
your positive feedback!
We are happy to hear that
you are enjoying your
Electric Fireplace. If you
need support in the future
or have questions, please
contact Twin Star Home
Customer Service at 1-866-
661-1218.
your positive feedback!
We are happy to hear that
you are enjoying your
Electric Fireplace. If you
need support in the future
or have questions, please
contact Twin Star Home
Customer Service at 1-866-
661-1218.
Dec 7, 2022
Works Ok. Produces fair amt of heat. Cant see it...
Works Ok. Produces fair amt of heat. Cant see it truly heating 1000 sq. ft. but it works ok in a mid size room. Haven't received my electric bill yet so I cant say how efficient it is.
by
Response from Product SpecialistDec 14, 2022
Thank you for sharing your
feedback. We’re sorry we
didn't meet your
expectations, as this is
always our goal. Your
feedback helps us get
better. We’re sorry this
product is not living up to
your expectations for heat
production. It is intended to
be used a supplemental
heat source only.
feedback. We’re sorry we
didn't meet your
expectations, as this is
always our goal. Your
feedback helps us get
better. We’re sorry this
product is not living up to
your expectations for heat
production. It is intended to
be used a supplemental
heat source only.
Nov 16, 2022
It is just ok. Noisy, parts starting to make noises...
It is just ok. Noisy, parts starting to make noises so I have to slap it to get it to stop. Does not warm 1000 sq feet. Will not buy again
by
Response from Product SpecialistNov 17, 2022
Thank you for sharing your feedback. We’re sorry we didn't meet your expectations. There's a sound you will hear that isn't very disturbing sound coming from the fan or flames. You can contact Twin Star Customer Service 866-661-1218 and they can help resolve the issue.
Jul 7, 2022
by
Dec 19, 2021
Warm us up. It is a great unit. ...
Warm us up. It is a great unit. Works well. Very happy with purchase. Of course I did not get the number of units I wanted. One did not show up. Home Depot was accommodating about the inconvenience. Then the price increased by half. I may try to get another.
by
Response from Product SpecialistApr 22, 2022
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218.
Nov 16, 2021
by
Nov 16, 2021
by
Oct 19, 2021
Twin Star Infarad Duraflame Heater
I've had this infarad heater for a month. It heats my apartment sufficiently, to make it comfortable. Of course I turn heater down or off if it gets too warm. This heater has no remote control. The flame does not turn off, unless the heater is turned off. Variable heat settings from Low all the way to High. When your dwelling has reached its desired temperature, turn thermostat counter-clockwise until heater shuts off. Heater will then cycle on and off until you lower or increase settings or turn heater off. My parents home had a fireplace. This is nothing like a real fireplace, but the ambience is quite pleasant. This Twin Star Duraflame Infarad Heater is light weight fairly easy to carry. The housing is metal, and not made for a moist environment. This is my first imitation "flame" heater. The price was right the heat output helps keep me warm. Don't expect at this price what you would for a heater that costs an extra hundred. I would recommend this heater to a friend.
by
Response from Product SpecialistMay 4, 2022
We are so sorry to hear of this issue, you can contact Twin Star Customer Service 866-661-1218 and they can help resolve the issue.
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Price:
$14941
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