Internet #309459741

Model #6759HD

Store SKU #1004440074

Sound Mates Wireless Stereo Earbuds Bluetooth 5.0

  • Soft 100% nylon top with serged borders ensures comfortable use
  • Built-in microphone produces powerful, high-resolution sound
  • USB-rechargeable earbuds come in protective 500mAh charging case
  • See More Details

Frequently Bought Together

+
Price:
$2997

Product Overview

Truly wireless and compact, Tzumi SoundMates 5.0 are the perfect earbuds for everyday convenience on the road, at the gym, on a commute and just about anywhere else. Designed with a sleek minimalist in-ear build, they are rechargeable and come with a protective case which carries an extra 500 mAh capacity of power so you can instantly charge while out and about. These upgraded earbuds auto-pair as soon as you remove them from the case and provide seamless Bluetooth calling capabilities with a built-in microphone, touch sensor buttons and high-resolution sound. Soundmates are the perfect earbuds for any lifestyle and will provide up to 2.5 hours of crisp, clear stereo sound.
  • Magnetic build and in-ear design
  • True wireless build no more tangled cables
  • Bluetooth V5.0
  • USB rechargeable 500 mAh
  • Protective wireless charging case

Info & Guides

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Sound Mates Wireless Stereo Earbuds Bluetooth 5.0
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BrandTzumi iLiveISOtunes
NameSound Mates Wireless Stereo Earbuds Bluetooth 5.0Wireless Bluetooth EarbudsTruly Wireless Bluetooth IPX7 Waterproof Earbuds with Rechargeable Battery and Charging CaseOriginal Noise Reduction Bluetooth Safety Earbuds, 26 NRR, 4 hr Battery, OSHA Compliant Work Headphones
Price
$2997
$4545
$5136
$5303
/box
Ratings
(386)
(5)
(550)
(23)
Headphone StyleEarbud & In-EarEarbud & In-EarEarbud & In-EarEarbud & In-Ear
FeaturesBluetooth,Microphone,Volume control,WirelessBluetooth,Microphone,USB,Volume control,WirelessBluetooth,Microphone,WirelessBluetooth,Microphone,Noise cancelling,Volume control,Wireless
Wired or WirelessWirelessWirelessWirelessWireless
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Specifications

Dimensions

Cord Length (in.)
0
Product Depth (in.)
1 in
Product Height (in.)
6 in
Product Width (in.)
4 in

Details

Color Family
White
Features
Bluetooth,Microphone,Volume control,Wireless
Headphone Style
Earbud & In-Ear
Product Weight (oz.)
2.89 oz
Returnable
Non-Returnable
Sensitivity (dB)
100
Total Harmonic Disruption (%)
0
Wired or Wireless
Wireless

Warranty / Certifications

Manufacturer Warranty
1 Year Manufacturer Warranty

Questions & Answers

69Questions12Answers

On my Soundmates tapping does answer a phone call end it. Tapping also does not work as advertised with music.

Asked by Zoomer November 18, 2020
1
Answer

If you are properly following the instructions that came with the Soundmates and you have given the permissions through your phone then I would return them and exchange them for another pair.

My earbuds will disconnect and then a minute later it reconnects 5 minutes later it disconnect a ...

Asked by Wayne November 14, 2020
1
Answer

Hi Wayne, This sounds like an issue with your Bluetooth connection. I would suggest disconnecting from the device and trying to reset the earbuds. Hold down the button on both earbuds at the same time for 6 seconds and then place back in the case. Make sure they are charged and turn on the right one first. When you hear pairing turn on the left earbud and reconnect to your Bluetooth. If you need more assistance reach out to support@tzumi.com!

My new Sound Mates worked for a few days but now they do not connect to iphone nor do any lights ...

Asked by SSK November 10, 2020
1
Answer

Hello SSK, This sounds like your earbuds may have burned out. First I would suggest trying a different charging cord to see if that's the issue. For more tips contact our customer support (support@tzumi.com).

How do I know they are charged as well as the case itself?

Asked by kaitscherrbaum23 November 6, 2020
1
Answer

Hi there, When you have the buds installed in the case, and the case is connected to a power source, flip up the lid. There is a small LED in the center that lights up green when charging. If you flip up the lid and the LED is not lit, then the charging is complete. Also,, the case itself does not hold a charge. Charging occurs in the earbuds only when they are inserted into the case, and the case is connected to a power source. Hope that helps. Best- Travis

Examples: How do I install this? What is the battery life? Does this come in black? Is this heavy...

Asked by Bowler October 17, 2020
1
Answer

Hello Bowler, The Soundmates themselves come with instructions on how to pair to your Bluetooth device. They will work with any bluetooth device such as your phone or computer. We do make this model in black. It is very lightweight and the playtime on a fully charged battery is 2.5 hours.

I am not able to use my soundmates earbuds as they stopped pairing with my iphone. Help

Asked by Theresa October 11, 2020
2
Answers

Did you check your iPhone Settings icon? If so, you may need to contact the sound mate's website to solve your problem.

Why the light beside the charging hole in the bottom of the case always light up?

Asked by Huy September 30, 2020
1
Answer

Hi Huy, This model doesn't have a light at the bottom but if you can send me a picture of what you're talking about to Support@tzumi.com we can answer that for you. The light inside the charging case will indicate if the case itself is charging while plugged in.

Why is there a clicking sound left when I pause my audio?

Asked by Joe September 27, 2020
1
Answer

Hello Joe, A clicking noise could be coming from the device your connected to still running or the earbuds running low on battery. If you feel there is a problem please contact us support@tzumi.com and we're happy to help you with that.

How volume control work s

Asked by Mark September 18, 2020
2
Answers

Hi Mark! You can control the volume of your Soundmates through your Bluetooth device. The buttons on the back of the earbuds will help you play, pause, make or answer calls, and power off the earbuds.

Does the 2yrs protection. Plan include lost or stolen?

Asked by Derek September 7, 2020
1
Answer

The manufacturers warranty only covers damaged or malfunctioning products. Not lost or stolen.

Sound Mates Wireless Stereo Earbuds Bluetooth 5.0 - page 2

Customer Reviews

  • 386 Customer Reviews
  • 3.5 out of 5 stars overall
53% of customers recommended.
Overall Ratings
5star-icon(158)
4star-icon(74)
3star-icon(27)
2star-icon(24)
1star-icon(103)
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Love my Tzumis!
Bought for my husband but...I ended up using them! Very happy with these earbuds. Sound is great, they fit very comfortably in my ears and don't fall out while I'm wearing them/moving around.
Was this helpful?
1
0
not connecting together
i did every thing to connect them together but unsuccessfull......there are two options available in my bluetooth....but i m able to play only one side please help me.....i dont have any other problem.....
Was this helpful?
1
0
not connecting together
i did every thing to connect them together but unsuccessfull......there are two options available in my bluetooth....but i m able to play only one side please help me.....i dont have any other problem.....
Was this helpful?
0
0
not connecting together
i did every thing to connect them together but unsuccessfull......there are two options available in my bluetooth....but i m able to play only one side please help me.....i dont have any other problem.....
Was this helpful?
0
0
They come on whenever they want even if they are...
They come on whenever they want even if they are in the case so make sure to turn Bluetooth off on phone.I could NEVER get them to pair TOGETHER. Each earbud paired to my phone individually so I am only able to use one at a time. Also made it really hard for someone to hear me talking without both.
Was this helpful?
1
0
Scam
They paired on my iPhone once and then never again. Seems like the right earbud won’t charge. No instructions came in the box. The company website makes no mention of this model and provides no instruction manual. Every set of instructions says press the multifunction button, but this model doesn’t have one. I have read hundreds of reviews of this product and they are almost all the same. Either they never work or they work a couple of times and then quit. This was a Christmas scam to get your money and hope that you won’t bother returning them. Home Depot and other retailers should be proactive in addressing this issue, but we know they will not.
Was this helpful?
2
0
Response from TzumiSeptember 9, 2020
We're so sorry to hear of your negative experience with the Soundmates earbuds. I can ensure you that this was most certainly not a scam and here a Tzumi we offer a one year manufacturers warranty for all products. I would like to help you get the earbuds properly paired together and working again if you will please reach out to support@tzumi.com. We very much appreciate your feedback and would like to improve your experience as a Tzumi customer.
Scam
They paired on my iPhone once and then never again. Seems like the right earbud won’t charge. No instructions came in the box. The company website makes no mention of this model and provides no instruction manual. Every set of instructions says press the multifunction button, but this model doesn’t have one. I have read hundreds of reviews of this product and they are almost all the same. Either they never work or they work a couple of times and then quit. This was a Christmas scam to get your money and hope that you won’t bother returning them. Home Depot and other retailers should be proactive in addressing this issue, but we know they will not.
Was this helpful?
1
0
Not Good
Pods stop syncing with eachother, i have to use one or the other very upseting. I thought they will mke a difference but this product is garbage
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1
0
Nice sound and fits good 5 star
Nice sound and fits good 5 star
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3
0
Dont buy They have pairing problems.
I’ve never been so frustrated with a product, they just wont pair with each other. They look good but have problems. DO NOT PURCHASE IT WILL BE NOTHING BUT PROBLEMS.
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