1080p Indoor Wireless Surveillance System includes WyzeCam v2 Camera and Wyze Sense Starter Kit

A:  Hi there, we are very sorry to hear you are experiencing some setup trouble. We would recommend taking a look at these articles for some tips: https://support.wyze.com/hc/en-us/articles/360030110891 If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

A:  Install the Wyze app on any device and create an account.. Connect the camera to an outlet. Press the Setup button on the camera. In the app click + to add device and select the device and model Follow on-screen instructions

A:  Hello there, Wyze cameras are meant to work with an internet connection, which allows you to view the Live Stream, get notifications, and change your camera settings in the Wyze app. You must have an internet connection to set up the camera and configure it with the Wyze app. And if you have a microSD card inserted and Local recording to the microSD card turned on in your settings, the camera will continuously record to that microSD card, even if offline. If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

A:  IF you have a microSD card in and power is provided, it should keep recording to the microSD card.

A:  Hello there! Thanks for your question. Wyze Cam can only connect to 2.4GHz WiFi networks with WPA/WPA2 password protection. Wyze Cam cannot connect to WiFi networks that have a portal page (also called a landing or login page) mostly used in hotels where the user must accept terms and conditions and/or enter login credentials or payment information. This type of WiFi is commonly found in hotels and other public places. The reason Wyze Cam cannot connect to this type of network is that the camera has no web browser interface allowing the user to enter the required info. It is possible, however, to connect Wyze Cam to this type of network by using an inexpensive travel router such as GL.iNet as an intermediary bridge between the camera and the public WiFi network. We would also recommend taking a look at this article for some tips: https://support.wyze.com/hc/en-us/articles/360031368512

A:  It can be used anywhere all what needs WiFi 

A:  It would work anywhere you have wifi connection and 120v recep.  You may want to make sure there are no laws or legal issues using a camera somewhere that is not on your own property.

A:  I never put a micro sd card in to record. I would just open the camera when I needed to see what was going on and yes you can hear audio and talk through it

A:  Yes, it records audio.

A:  Yes it does. 

A:  Yes it does, it will alert you to sounds as well.