Model # WGRTNG199

Internet #205625823

Westinghouse 11 GPM Ultra Low NOx Natural Gas Condensing High Efficiency Tankless Water Heater
0763160005116

Westinghouse

11 GPM Ultra Low NOx Natural Gas Condensing High Efficiency Tankless Water Heater

  • Delivers hot water on demand
  • Compact, space saving unit
  • ENERGY STAR certified
$ 889 20
$988.00

Save $98.80 (10%)

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Frequently Bought Together

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Product Overview

  • Delivers hot water on demand
  • Compact, space saving unit
  • ENERGY STAR certified
The Westinghouse 11 GPM Ultra Low NOx Natural Gas Condensing High Efficiency Tankless Water Heater is constructed with a durable, high grade stainless steel heat exchanger to resist corrosion and provide a longer life expectancy. This Westinghouse tankless water heater produces continuous hot water for optimal comfort while the built in water leak detector and 12 year limited warranty provides peace of mind. For California and Utah residents, this water heater meets or exceeds Ultra Low NOx emission requirements.
  • Dual stainless steel heat exchangers resist corrosion and provide a longer life expectancy; backed with a 12 year limited warranty against leaks
  • ENERGY STAR certified with Uniform Energy Factor of .96 (.98 Energy Factor)
  • 199,000 BTU provides endless hot water
  • Ultra Low NOx combustion system – CA and UT Compliant
  • Easy to use LCD display which allows the user to set the water temperature
  • High altitude compliant
  • Anchors and Wall Mounting Brackets Included
  • Built-in water leak detector and freeze protection
  • Bottom connections for versatile installations
  • 12 year limited residential warranty; 5 year limited commercial warranty
  • For indoor use only; outdoor models are available.
  • Consult a professional for installation



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Product Overview

  • Delivers hot water on demand
  • Compact, space saving unit
  • ENERGY STAR certified
Model #: WGRTNG199
Internet #: 205625823

The Westinghouse 11 GPM Ultra Low NOx Natural Gas Condensing High Efficiency Tankless Water Heater is constructed with a durable, high grade stainless steel heat exchanger to resist corrosion and provide a longer life expectancy. This Westinghouse tankless water heater produces continuous hot water for optimal comfort while the built in water leak detector and 12 year limited warranty provides peace of mind. For California and Utah residents, this water heater meets or exceeds Ultra Low NOx emission requirements.

  • Dual stainless steel heat exchangers resist corrosion and provide a longer life expectancy; backed with a 12 year limited warranty against leaks
  • ENERGY STAR certified with Uniform Energy Factor of .96 (.98 Energy Factor)
  • 199,000 BTU provides endless hot water
  • Ultra Low NOx combustion system – CA and UT Compliant
  • Easy to use LCD display which allows the user to set the water temperature
  • High altitude compliant
  • Anchors and Wall Mounting Brackets Included
  • Built-in water leak detector and freeze protection
  • Bottom connections for versatile installations
  • 12 year limited residential warranty; 5 year limited commercial warranty
  • For indoor use only; outdoor models are available.
  • Consult a professional for installation



  • Click here to check out our buying guide on water heaters
  • Click here for more information on Electronic Recycling Programs
  • California residents see Prop 65 WARNINGS

Info & Guides

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Price
Was $988.00
$889.20
Save $98.80 (10%)
$1,299.00
Was $1,575.00
$1,385.99
Save $189.01 (12%)
$1,399.00
Ratings (14) (145) (4) (18)
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Flow Rate @ 45 F Rise (gallons/min) 8.5 8.4 8.5 8.5 gal (US)/min
View Product View Product View Product View Product

Specifications

Dimensions

Product Depth (in.)
14.8 in
Product Height (in.)
27.6
Product Width (in.)
17.3
Vent diameter (in.)
3
Water Connection Size (in.)
.75

Details

Application Type
Residential
Finish Family
Gray
Flow Rate @ 35 F Rise (gallons/min)
11
Flow Rate @ 45 F Rise (gallons/min)
8.5
Flow Rate @ 55 F Rise (gallons/min)
7
Flow Rate @ 65 F Rise (gallons/min)
6
Fuel Type
Gas
Gas Connection Size
.75
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
.5
Minimum Temperature (F)
95
Product Weight (lb.)
88lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
199000 Btu
Uniform Energy Factor
0.96
Vent Type
Single Wall
Water Heater Features
Anti-Bacteria Growth,Digital Display,Freeze Protection,Overheat Protection,Ultra LoNox,Wall Mountable
Wattage (watts)
135

Warranty / Certifications

Certifications and Listings
ETL Listed
Labor Warranty
No Warranty
Part Warranty
5 Year

Specifications

Dimensions

Product Depth (in.)
14.8 in
Product Height (in.)
27.6
Product Width (in.)
17.3
Vent diameter (in.)
3
Water Connection Size (in.)
.75

Details

Application Type
Residential
Finish Family
Gray
Flow Rate @ 35 F Rise (gallons/min)
11
Flow Rate @ 45 F Rise (gallons/min)
8.5
Flow Rate @ 55 F Rise (gallons/min)
7
Flow Rate @ 65 F Rise (gallons/min)
6
Fuel Type
Gas
Gas Connection Size
.75
Gas Type
Natural Gas
Heat Exchanger Warranty
12 Year
Indoor/Outdoor
Indoor
Maximum Temperature (F)
140
Minimum Activation Rate (gpm)
.5
Minimum Temperature (F)
95
Product Weight (lb.)
88lb
Required Volt Connection
120 volt
Returnable
90-Day
Total BTU
199000 Btu
Uniform Energy Factor
0.96
Vent Type
Single Wall
Water Heater Features
Anti-Bacteria Growth,Digital Display,Freeze Protection,Overheat Protection,Ultra LoNox,Wall Mountable
Wattage (watts)
135

Warranty / Certifications

Certifications and Listings
ETL Listed
Labor Warranty
No Warranty
Part Warranty
5 Year

Questions & Answers

In October 2017, I bought the WESTINGHOUSE Tankless Water Heater model WGRTNG199. Until now, the ...

In October 2017, I bought the WESTINGHOUSE Tankless Water Heater model WGRTNG199. Until now, the device worked without problems, however, for some time during the bath ceases to fly hot water. At the beginning, everything is fine and after about 3 to 5 minutes, the water becomes cold and in order for the collapse to fly hot I have to turn it off, wait a minute or two and turn it on again. It's quite tedious. I will immediately anticipate your question about the appearance of an error message. No, I did not notice any errors on the device. What could be the reason for this? I would also like to ask where is the guarantee service closest to my place of residence? I will mention that I live in Ludlow, MA zip code 01056. Another question, how long will I have to wait for it to appear in my home service and remove the defect. I look forward to your prompt reply.
Asked by: Zigi
I had a similar problem and I contacted Westinghouse. They were amazing to talk to and identified the problem very quick. The problem was the software on the unit. They sent me a new motherboard for free and in a day. The install was very easy and it's been working like a champ ever since.
Answered by: Azafata26
Date published: 2019-02-21

Can the unit be used in line with a water softener after the water is softened?

Can the unit be used in line with a water softener after the water is softened?
Asked by: Tom
Yes - That's how we have it set up. Great unit and no issues so far (1 year old). Thanks
Answered by: Greens
Date published: 2018-05-30

I just spent the entire day installing this item. When I turn the bathtub on it throughs a error ...

I just spent the entire day installing this item. When I turn the bathtub on it throughs a error 42. Now what?
Asked by: Frank
Good morning; Where is the problem when this unit show error 11?
Answered by: Edison
Date published: 2018-06-02

I want to buy either the WGRGHNG150 or WGRTNG150. What is the difference between the two? And wh...

I want to buy either the WGRGHNG150 or WGRTNG150. What is the difference between the two? And why is the former on sale? Discontinued perhaps?
Asked by: Michael
The first one has a recirculating pump and the second one does not. The recirculating pump gives "instant" hot water from the hot water faucet by keeping the water hot which circulates in a pipe loop, that you must have in your plumbing, preferably with insulated (wrapped) pipes, from which all the hot water faucets like kitchen, bathroom, washing machine etc. draw the water hot when opened. Sine this hot water heater is normally off until you draw "hot" water & then it turns on to heat the water very fast, recirculation is not necessary. The only difference is that you will have to wait for the hot water to travel from the heater to the faucet, even though you waste some water it is still more cost efficient than to keep hot water in the loop at all times. I'm sure they have programmed the recirculating one for top efficiency but it will still use some more gas and you will need to have the insulated pipe loop for it to work properly.
Answered by: Professor
Date published: 2018-06-04
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Customer Reviews

11 GPM Ultra Low NOx Natural Gas Condensing High Efficiency Tankless Water Heater is rated 3.8 out of 5 by 14.
Rated 1 out of 5 by from It should be illegal to sell these. I bought a year and a half ago, I am forced to replace with... It should be illegal to sell these. I bought a year and a half ago, I am forced to replace with something else. What a waste of time and money. Not to mention the hundreds of times I have had to listen to my wife and kids complain about it. I had problems from day one. My friend laughs and says it's shouldn't be called a tankless water heater it should be called a THANKLESS water heater. Error codes, resets, uneven temperature, No Support! No Support!. No Support! No Support! No Support! Error 11, the burner won't stay lit and you are continuously having to reset it. When it does work the temperature varies so much that you have to constantly adjust the shower. I have talked with professionals they say these are junk. It's not good when you talk to a repair man they won't even work on them and they tell you they all end up being replaced with a different brand. You have been warned. Do not buy this brand.
Date published: 2019-02-24
Rated 5 out of 5 by from I purchased this about 1 1/2 years ago, and had nothing but problems, it kept shutting off in the... I purchased this about 1 1/2 years ago, and had nothing but problems, it kept shutting off in the middle of baths. I asked Home Depot to help but they confirmed that it was installed properly. I did the installation myself. It was fairly easy to install. I was curious one day when I noticed it was on. The vent louvers outside were moving but not as much as I thought they should. I removed them and lo and behold it has never shut off again in the middle of anything. It provides superhot water to 4 spots with no problems. I was not impressed, but now am sold. It delivers perfectly what was expected.
Date published: 2019-01-22
Rated 1 out of 5 by from Nothing but problems I had this unit installed and 4 months later it started leaking on the inside of the unit and caused it to short out, they sent a new one out and I had it installed 6 months later the same thing is happing, now I’m without hot water again. Save yourself the headache.
Date published: 2018-12-23
Rated 4 out of 5 by from Like it so far. We had to have our... Like it so far. We had to have our plumber come back and do some adjusting because there was a loud groaning sound when we would use the hot water. He was able to turn it down quite a bit but to get an accurate answer he was having a hard time getting a hold of customer service.
Date published: 2019-02-25
Rated 5 out of 5 by from Still working on installation, but this is the highest capacity... Still working on installation, but this is the highest capacity natural gas fired tankless water heater in this price/feature range so I expect the results to be excellent. All advertising and pre-sale documentation was easy to find and understand. Installation is a breeze!
Date published: 2019-03-12
Rated 5 out of 5 by from It is a FULL day project. Takes about 45 seconds... It is a FULL day project. Takes about 45 seconds to reach the furthest tap but amazon to have hot water endlessly.
Date published: 2019-01-29
Rated 5 out of 5 by from I have one in my house already and we love... I have one in my house already and we love it. This was purchased for our parents house.
Date published: 2018-12-28
Rated 3 out of 5 by from Seems to work fairly well just doesn’t make the water... Seems to work fairly well just doesn’t make the water as hot as I’m used to
Date published: 2019-03-12
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