Harmony 48 in. Brushed Nickel Ceiling Fan

A:  No, there is no recall on the Westinghouse Lighting Harmony ceiling fan. If you are having an issue with this product. Please send an email to contact the Consumer Support Division for assistance at: consumersupport@westinghouselighting.com

A:  to both responses saying that I can purchase a separate remote, I did figure it out and put it in my original question... What I don't understand is why some of their cheaper fans come with a remote, and mostly why I should spend another $30+ to get a 3 speed remote for a 4 speed fan ?! I think that it would be normal that a 4 speed fan (which is quite uncommon in the low-end spectrum of ceiling fans) would come with its own dedicated remote, regardless of some people using it or not, without having to spend more money for an accessory that is not adequate for the device it operates; that's all.

A:  I can't answer why Westinghouse chose not to include remote control with this fan. I can only say that I didn't want it, because I don't see why I should walk under my ceiling fan 3 or 4 times looking for a remote that could have been left *anywhere* when I could just reach up and pull a chain. However, I did a *little* research on remote-control retrofit, and found that there are kits available from Hampton Bay and Westinghouse that require a control unit to be ceiling-mounted and wired into the fan's power circuit. They only offer three speeds because four speeds are not a common feature in ceiling fans. There are also wall-switch replacement units available from Westinghouse, Hunter and others that claim to offer full lighting and speed control from the switchplate. Some of these have simple three- wire installation, and I have my doubts about their ability to work as expected, but one also requires a control-unit installation in the ceiling. It also requires a battery in the switchplate unit. All of these are available from Home Depot.

A:  The Harmony ceiling fan does not come with a remote control but it is remote control adaptable. We do offer some of our fans with remote controls and some without. You can separately purchase a remote for this fan if it is preferred. We recommend using 778700 if using the included incandescent light bulbs.

A:  Yes, the fan comes with a remote control.

A:  No, the Harmony ceiling fan does not come with a remote. It is remote control adaptable and a separate remote can be purchased- either the Westinghouse ceiling fan and light remote control, item 7787000 or 7787800 can be used.

A:  I have LED "nightlight" bulbs (11 lumens each) installed in my Westinghouse Harmony, and they work fine. (Note: The Harmony light fixture has TWO candelabra-size sockets. Mine works with only one bulb installed.) LED bulbs are finicky about voltage; if there's a dimmer switch or ANYTHING ELSE in the circuit that reduces voltage, the bulb you chose may not work. Try a different bulb, or look for a "dimmable" LED bulb. (Even if you don't have a dimmer switch.) But first, you might want to make sure you have power going to the light socket itself. (Be careful!) If you don't have a meter or don't know how to use one, there are devices that light up and beep if they're just pointed at an outlet, switch plate or light socket that has power applied to it. They're inexpensive, too, and Home Depot sells them.

A:  If this is the Westinghouse Harmony ceiling fan, it would have the Westinghouse logo above the light kit. If your fan has the logo, then please send an email to contact the Consumer Support Division for assistance at: consumersupport@westinghouselighting.com