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Internet # 312471101

Model # WTW8120HW

Store SKU # 1005158735

Store SO SKU # 1005158735

5.3 cu. ft. Smart White Top Load Washing Machine with Load and Go, Built-in Water Faucet and Stain Brush, ENERGY STAR

  • Load & Go[ss]TM[/ss]: Skip adding detergent to every load
  • Smart features available with connected subscription
  • Soak, scrub and wash all in one spot
  • View More Details

Product Details

Skip adding detergent to every load with the Load and Go dispenser in this top load washing machine. Presoak, scrub and wash in one spot with a built-in, dual temperature faucet and pretreat brush. Create customized cycles for your smart capable washer in a few touches and manage laundry from your smartphone to stay connected from anywhere.
  • Skip steps with the Load and Go dispenser, simply add detergent once and skip refills for 20 loads
  • Connect to more, Optional smart features help you streamline your laundry routine, so you can keep your day moving
  • Soak, scrub and wash all in one spot with a built-in, dual temperature faucet and pretreat brush for quick, easy access to tools that help you get it all done at once, plus you can add detergent to the water stream to spot-treat stains before they set in
  • Let the washer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever youre washing
  • Adaptive Wash technology with Active Bloom wash action senses the size of each load and then adapts water levels and wash actions, based on the type of load being washed, for optimal cleaning
  • Tackle stains without a trip to the sink with the Automatic Presoak option, set your washer to soak for 15, 30, 60 or 120 minutes, then the washer will add water and detergent for soaking, the cycle will start automatically once soaking is complete
  • Get more water to help break down loose soils, this option lets you customize the water level to various depths so heavily soiled clothes get an optimal clean
  • Come home to clean clothes with the Delay Start option, Schedule a cycle up to 12 hours in advance so you can get laundry done even when youre not at home
  • Give clothes a thorough yet gentle clean, designed so clothes have more room to move, the seamless surface and vanes also help drive clothes from the outer rim to the center, where the deepest cleaning happens
  • Your small, lightly soiled loads will be clean in as little as 30 minutes with the Quick Wash cycle
  • Quiet Wash action helps keep operational sounds inside the washer and out of living areas thanks to sound-absorbing material
  • Wash more than two baskets of clothes in a single load thanks to our 5.3 cu. ft. capacity washer, You'll even have the space you need for bulky items like comforters
  • Enjoy a clean, streamlined look with the slow-close see-through lid that lets you easily check on your load while its washing
  • The Sanitize cycle with Oxi eliminates 99.9% of common household bacteria by mixing detergent with an oxi additive
  • Run the Clean Washer with affresh cycle every 30 washes to thoroughly clean the inside of your washer using an affresh Washer Cleaner tablet or liquid chlorine bleach
  • ENERGY STAR certified models exceed government standards to help conserve natural resources and save money on your utility bills
  • Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan, Today we are a global home appliance business selling products around the world, We are proud of our American heritage and ingenuity that have driven innovation for over 100 years
  • Spin speeds up to 850 RPM remove moisture from clothes, so they spend less time in the dryer
  • Click here to shop for more Whirlpool Appliances
  • Click here for more information on Electronic Recycling Programs
  • California residents


Dimensions: H 42.5 in, W 27.25 in, D 27.88 in


Door WindowWi-Fi EnabledAnti Vibration


Capacity - Washer (cu. ft.)
Height With Lid Open 90 Degrees (In)
Product Depth (in.)
27.88 in
Product Height (in.)
42.5 in
Product Width (in.)
27.25 in


Agitator/Impeller Type
Amperage (A)
15 A
Appliance Category
Appliance Type
Top Load Washer
Color/Finish Family
Control Type
Door Material
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Not CEE rated
Hardware Color/Finish
Hardware Color/Finish Family
Power Cord
Maximum Spin Speed (RPM)
Number of Rinse Cycles
Number of Rinse Temperatures
Number of Wash Cycles
Number of Wash Speeds
Number of Wash Temperatures
Power Options
Hardwired, Plug-in
Product Weight (lb.)
139 lb
Remote Access
Remote Access
Requires Hub?
No Hub Required
Smart Home
Smart Home Enabled
Smart Home Protocol
Not Stackable
Steam Function
No Steam
Voice Control Hub Required
No Hub Required for Voice Control
Voltage (volts)
Wash Cycles
Bulky Items, Cold, Colors, Delicates, Drain & Spin, Heavy Duty, Normal, Rinse & Spin, Sanitize, Towels and Sheets, Tub Clean, Whites
Washer Dispensers
Bleach, Bulk Dispenser, Fabric Softener, Liquid Detergent
Washer Features
Adaptive Fill, Add Garment (pause), Adjustable Legs, Anti Vibration, Automatic Temperature Control, Control Lock, Cycle Status Indicator, Delay Start, Door Window, End-Of-Cycle Signal, Rear Control, Spin Speed Option, Wi-Fi Enabled
Washer Tub/Drum Material
Stainless Steel Drum
Works With
Alexa, Google, Proprietary App, Siri

Warranty / Certifications

Certifications and Listings
Energy Star, UL Listed
Manufacturer Warranty
1 Year Limited

Questions & Answers

Q:Does it have a spin only cycle?
by|Sep 5, 2022
1 Answer
Answer This Question

A:  Hello sarge, this model Washer is designed with a Drain and Spin Cycle and a Rinse and Spin Cycle. We hope thsi information helps.

by|Sep 7, 2022
    Q:Can I operate it without wi-fi? If so , what machine functions won't operate without Wi-fI
    by|Apr 14, 2022
    2 Answers
    Answer This Question

    A:  Hello rose, this Washer will work without WIFI. However, it will need WIFI to update firmware. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

    by|Apr 15, 2022

      A:  All machine functions will work without the wifi. Mike

      by|Apr 15, 2022
      Q:How easy would it be to order a model that?s not in stock. I want a specific model and when I try to order it tells me not in stock for my area code.
      by|Sep 4, 2021
      1 Answer
      Answer This Question

      A:  Hello Joyce, we apologize for the delays in the orders and appliances. If the appliance is currently not in stock you would not be able to place the order until the appliance comes back in stock.

      by|Sep 7, 2021
        Q:Can I use powdered laundry detergent in the load and go?
        by|Aug 9, 2021
        1 Answer
        Answer This Question

        A:  Hello Tina, no, you cannot use powdered detergent in the load and go dispenser. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

        by|Nov 29, 2021
          1 found this answer helpful
          Showing 1-4 of 10

          Customer Reviews

          4.4 out of 5
          • 4.4
            out of 57 reviews
          • 88% recommend this product
          Filter by:
          Showing 1-10 of 57 reviews
          Self-Destructs in 1 Year
          Teeth on mechanism that spins the basket destroyed itself in its first year. A terrible design.
          Response from Social Care TeamMay 5, 2020
          Hey Mom in Sachse, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
            Wow, this laundry machine is awesome! It can wash everything in one load, and forget loading soap...
            Wow, this laundry machine is awesome! It can wash everything in one load, and forget loading soap…put a liter in and we’re good to go for 15 big loads of towels, clothes, blankets, etc. We have done it all this week, including rugs, and microfiber towels and mop heads, and everything has come out clean. Favorite features: 1. Huge capacity: I can get so much laundry in this thing and it comes out clean. 2. Load and Go: put a liter of soap in the dispenser, and I don’t have to add soap to the laundry for the next 15 loads. 3. Rinse button: starts the water faucet so I can rinse my hands off after dropping in the laundry. I love this. 4. Little stain brush WITH soap: this is awesome. A little container of soap, a push button top to drip soap into the bristles on the face, and I can scrub stains quickly, plus rinse my hands off with the water faucet. These two things alone are reason to buy a new washer. 5. Pretty quick. It is not much slower than our previous washer, an agitator-bar model we selected two years ago because the agitator bar was supposed to be so much better at getting clothes clean. I would guess this machine is 10 minutes longer run-time, but the water efficiency was way better with this machine, plus I’m washing half-again as many clothes as the old machine. My wife considers this a win for the new machine—the less she needs to get up and down to take care of laundry the better. If she can get 3 loads of laundry (old machine, which really was only 2 years old) in 2 loads (new machine, same footprint, way more clothes), so doesn’t care how long it takes. Does it clean well? Yes, absolutely. We have a bunch of little kids, so mud is a normal thing, and it has all come out. We also have animals, and my wife likes to use towels and blankets for the guinea pigs instead of bedding—we shake out the “fertilizer” into our garden or yard, and then wash those three nasty things. I can tell you, as the main folder of rags and such, this washer is cleaning perfectly. I thought the smart functions were silly, and now I’m almost convinced they’re great. I downloaded the Whirlpool app, connected the washer to my home network, and it found itself and I don’t even remember the installation, so it must have been easy. Here’s why I really like the app: I can build a custom wash program in the app intuitively by just scrolling through the options—soil level, water level, temp, spin speed, extra rinse, etc. After the load is done I have the option to have a message sent to someone who will be home to switch the laundry over or air dry. That’s cool so clothes don’t get spoiled. Another cool thing about the app so clothes don’t get rancid is the remote start and the delay start (just like your dishwasher). The remote start is just that—load it up with blankets and towels and all the stuff you don’t want to deal with after a long day, and when you’re an hour or two from home, open the app and start the load. The soap is already there from the Load and Go dispenser, clothes are in it, lid is closed, and now it’s running without you having to hear it, and instead you return home to a double-rinsed perfectly clean load of laundry that just needs to be switched over, unless you trigger it to send a message to whomever is home to switch the laundry to the drying when it’s finished (i.e. when the washer is finished and the load is ready to go to the dryer, that is when the message gets sent, so no one can say they forgot).
            • Recommended
            9 found this review helpful
            The WHIRLPOOL 5.3 CU. FT. SMART WHITE TOP LOAD WASHING MACHINE WITH LOAD AND GO, BUILT-IN WATER FAUCET AND STAIN BRUSH, ENERGY STAR rated is a very unique washer. It's a great size, has the built-in water faucet and has water entering the tub from the front and the back of the tub. The built-in faucet has a button you can push to allow water to pre-soak the clothes. The see-thru lid is a great feature because it allows you to see into the tub to see the clothes in there while washing. You can actually see the washing in action. The washer only weighs 165 lbs and is easy to move around to put it in place. It is energy efficient, only using something like $26.00 of electricity per year in most cases. The little scrubby brush is well placed in the area above the tub and holds a generous amount of soap for pre-cleaning stains. Home Depot has versions of the washer on sale right now for between 10-40% off the list price, a great deal.
            • Recommended
            3 found this review helpful
            Will get the cons out of the way first on this washer. First of all, the wi-fi app for Whirlpool ...
            Will get the cons out of the way first on this washer. First of all, the wi-fi app for Whirlpool smart appliances is about one of the worst out there. I consider myself tech savvy but this app would not let me connect this washer to utilize the "Smart" features. That being said, I really do not care about this function but just putting it out there for others to decide. Secondly, this washer is pretty noisy when doing the agitation part of the wash cycle. Not like falling apart noisy, just plain noisy. That being said, the tube is nice and large. Washes both clothes and bulky items like sheets, blankets and small rugs well. Wi-fi problems aside, it is a very featured washer and seems to be of high build quality. Overall would recommend with a previously mention caveat.
            • Recommended
            8 found this review helpful
            "WHIRLPOOL", long time player, who has ALWAYS been a staple of quality, dependability, and class....
            "WHIRLPOOL", long time player, who has ALWAYS been a staple of quality, dependability, and class. I am presently washing a load, and have to aquaint myself to a digital way of washing. But let me state, this machine is quiet, real quiet. I hav yet to read the instructions, but the dash is a bit intuitive. Being I do all the washing I will sit down and read the manual. But do I recomend this machine, "HECK YEA I DO." Kewl little viewing screen. Oh the delivery crew where the best The best. Plenty of calls prior to delivery, and thena stellar crew. ""WHIRLPOOL A Class Act.""
            • Recommended
            5 found this review helpful
            Love all the features. So many to choose from.
            [This review was collected as part of a promotion.] We look forward to many happy wash days. The clothes and towels dry so quickly.
              • Recommended
              Fabulous Machine
              [This review was collected as part of a promotion.] This replaced a Maytag Bravo(only lasted 6 years)and wow what a difference Just to mention a few things Having a soak cycle (that have choices on how long), the ability to bypass the water saving feature and pick your desired water level. the detergent dispenser that will allow you to dispense for multiple loads and adjust the amount dispensed. As well as a ton of cycle selections that gives you the ability to do every possible washing need. The oversize load capacity is wonderful. Absolutely perfect in so many ways!!!!
                • Recommended
                Loaded with Features Handles BIG Loads
                [This review was collected as part of a promotion.] Huge capacity to handle 3 young grandsons, loaded with features - still figuring out how to load it to keep cloths from twisting up during the wash.
                  • Recommended
                  Works great but the instruction book is minimal, complicated to...
                  Works great but the instruction book is minimal, complicated to figure out how to operate.
                    Does clean or work well at all. Less than a...
                    Does clean or work well at all. Less than a year after purchase the lid latch fell off and had to be replaced.
                    Response from WhirlpoolTeamNov 2, 2021
                    Hey TSTS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand
                      Showing 1-10 of 57 reviews

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