A: You'll need to use a rust & scale remover, such as Lyme Away or even a rust removing gel as used on steel tools. Good luck with the cleanup. It shouldn't affect the toilet function, but tenants will need to know how to clean it as needed.
A: YES! We have high iron too and we've dealt with it (and the iron rings/stains) for 30 yrs. Fortunately a friend recommended PUMICE stone which, believe it or not, doesn't harm the porcelain in the toilet but it absolutely removes the ring. It does take some elbow grease and I have to do it every couple months but it works. HD carries them too. I don't really like the sticks cause they wear down quickly and leave a plastic stick to deal with. These are all pumice and I can't imagine how I got along without them: https://www.homedepot.com/p/PUMIE-Scouring-Stick-HDW-12T/202529733?source=shoppingads&locale=en-US&mtc=Shopping-B-F_D28I-G-D28I-28_4_CLEANING-MULTI-NA-Feed-LIA-NA-NA-BASE_SHP&cm_mmc=Shopping-B-F_D28I-G-D28I-28_4_CLEANING-MULTI-NA-Feed-LIA-NA-NA-BASE_SHP-71700000041074444-58700005459736589-92700049810295128&gclid=EAIaIQobChMIk62MxPW87QIVRaiGCh3Iggq2EAQYAyABEgIuW_D_BwE&gclsrc=aw.ds
A: Contact Whitehaus customer service. I had the same problemwithin one year of use - they made me buy a new part - still had the same problem. Finally got in contact with a technician that said it sounded like I needed a new seal. They sent the seal free of charge and now after replacing the seal, I have had no problems.
A: Adjust the pin the pushes the valve, it's probably to long.
A: Call Customer Service…..Nick email@example.com Nick Giatas Whitehaus Collection P: 203-479-8466
A: The flush is great but yes every now and then the water keeps running. Not preferably my choice but it's too late now.
A: Hi Loubee, Thank you for reaching. Please contact Whitehaus Collection direct, as we need to ask several questions regarding your toilet. Thank you
A: hi yes mine also has a weak flush...i've gotten used to it and have to flush a couple of times. It also makes a trickling sound every so often (which I've also gotten used to)...sometimes I turn the water off at the water line at the back of the toilet and then turn it back on and the trickling stops. My bathroom remodel took SO LONG I'm just glad for it to be completed so I've just tolerated the toilet because it looks great, works fairly well and don't want to call my plumber back to my house. I bought a 2nd of this toilet for my lake house too and it works great. You can try contacting Whitehaus to see if they have any recommendations
A: Thank you for your interest in Whitehaus Collection. Below is a link to our specification of this toilet. http://whitehauscollection.com/M/Specs/WHMFL3351-EB-SPECS.pdf Copy and paste it to your browser and it will bring up the specifications of this toilet. Thank you
A: The tank is 1 1/4 inch and the bottom toilet portion is 5 inches from the wall.
A: Thank you for your interest in Whitehaus Collection. These high quality vitreous china toilets, depending on the model are made all over the world.